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Above Roofing Inc

Roofing, Skylights, Insulation,

About us

Above Roofing started with a dedicated man who had a big idea. In 1995 Robert Freeman was a single parent trying to make ends meet while raising his young children. He had a passion to help others and used his knowledge and skills to start his own company doing home repair services. There were always homes needing roof work, and it quickly became his most popular service. It didn t take long for him to realize that many homeowners were being taken advantage of by other roofing contractors. Some were pressured by dishonest salesmen selling the homeowners things they didn t need or promising one thing but delivering another. Other homeowners hired guys who were nice but incompetent contractors, overlooking important aspects of the job just to keep the price down to win the bid. This often ended up causing costly leaks, mold and warranty issues. Another concern was with the people who were actually doing the work. While the sales person looked professional and seemed trustworthy, the guys that showed up to work on the roof looked like pirate crews with foul language and demeanors to match. These were guys he wouldn t want on his home or around his children! With each case Robert came across, he discovered a common denominator: a homeowner who was not given the information they needed to choose the right contractor. His heart went out to them. He knew he wanted to be a roofer that was different than the rest of the pack. He strived to go above the image of a normal roofing company - hence the name Above Roofing - by providing homeowners an honest, quality service at the right price, and it worked! Robert used a picture of his black lab to help represent the company because she was loyal, friendly and trustworthy- exactly what he wanted Above Roofing to be. It didn t take long for word to spread about this new company. Customer referrals became a huge part of growing the business, and it hasn t stopped since! According to Robert, Homeowners don t have to settle for poor workmanship or high pressure sales techniques. We believe homeowners can be confident in making an informed decision when hiring a contractor if they are equipped with the right information. Our job is to give them that information. Above Roofing has grown from a struggling young father with an entrepreneurial spirit to an award winning, thriving business supported by a great team of office personnel, estimators and roofing technicians who all share the same core beliefs on which the company was built.

Business highlights

29 years of trusted experience
Emergency Services Offered

Services we offer

Roofing, Insulation, Gutters, Skylights

Services we don't offer

N/A

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

0%

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.9183 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
5%
3
1%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 183 reviews

Mike B.
07/2021
1.0
roofing
  + -1 more
My neighbor was having their roof replaced. Above Roofing’s crew drove their portable dumpster on our property without permission. And not by just a little bit. And their crew chief lied about it to my wife. I have no respect for liars. Take a look at the picture, the green utility boxes in front of the black truck mark the property line and my property is to the left of them.
Description of Work: Roofing replacement

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Christy N.
09/2020
5.0
roofing
  + -1 more
They were outstanding and we would highly recommend them. We would definitely hire them again.
Description of Work: They put a new roof on.
Rating CategoryRating out of 5
Yes, I recommend this pro

Dan H.
04/2019
5.0
roofing
  + -1 more
I would give them the highest rating , they were outstanding, the price was good.
Description of Work: Full Roof Replacement project

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,963

Response from Above Roofing Inc
Thank you, [Member Name Removed]! We are glad to hear that you had an outstanding experience!

Dave S.
06/2018
5.0
roofing
  + -1 more
They lived up to their high expectations. I was very pleased with the service. Very easy to work with, knowledgeable and provides plenty of information about your different options.
Description of Work: complete re-roofing job. gutter replacement, attic fan etc

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Heather H.
04/2018
5.0
roofing
  + -1 more
It looks great an no further leaks!
Description of Work: Flashing repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cindy B.
06/2017
5.0
roofing
  + -1 more
Could not have been more impressed. If you have roofing needs call these folks!!
Description of Work: Roofing repairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Above Roofing Inc
Thanks [Member Name Removed]! Glad we could help you with your roof repair!

Margaret S.
06/2017
5.0
roofing
  + -1 more
Excellent, honest company. Hire them for your roofing needs!
Description of Work: Roof inspection (leak)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Above Roofing Inc
Thank you, [Member Name Removed]! It was a pleasure working with you.

French W.
05/2017
5.0
roofing
  + -1 more
Our area had been hit with high winds - many homes needing some repair. I called once - and someone was out a few days later. I received a phone call that someone was on their way and a phone call when it was finished. Great communications - which tells me it's a well run company.
Description of Work: Roof repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Above Roofing Inc
Thanks for your feedback! Glad we could be of service to you after the wind storm.

Sandra B.
05/2017
5.0
roofing, skylights
  + 0 more
They provided plastic covers for the carpet and floors and cleaned up after they were done. Great job.
Description of Work: We removed 3 skylight and had the area roofed over. They were great and answered questions about how to proceed with having the areas drywalled. They also replaced missing shingles that had blown off during a wind storm.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Response from Above Roofing Inc
Thank you, [Member Name Removed]! We appreciate your business.

Matt W.
05/2017
5.0
roofing
  + -1 more
Job was competed and no leaks have occurred.
Description of Work: Leak in roof repaired

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Above Roofing Inc
Thanks for choosing Above Roofing to fix your roof leak. We appreciate your feedback!

George K.
01/2017
5.0
roofing
  + -1 more
They were very prompt and friendly. The craftsmanship was really good. I highly recommend them.
Description of Work: They replaced the roof on my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Response from Above Roofing Inc
Happy to help you with your new roof! Thank you for your great review!

Katie S.
01/2017
3.0
roofing
  + -1 more
started off great, but once I said that I would move forward with their company my customer service experience dropped. Most of my issues were what seemed to be a lack of communication. It felt as every time i called, no one knew who I was or what my project was. Then I would not hear back for days (basically until I followed up), unless i was talking with the office ladies, they were great. Once my project was completed I did receive a call from the owner apologizing for my experience. All in all, I think that they were over booked when I called for a quote, took my job, and then a tornado hit and they became even more over whelmed. In the end I would have rather just been told that they could not handle my work load, than have dealt with all the headache they caused.
Description of Work: partial tear off with some re flashing done around dormer.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0


Response from Above Roofing Inc
[Member Name Removed], Thank you for taking the time to fill out this review. As we grow and continue to work on improving our customer service, feedback is valuable to us. We're glad the ladies in the office were helpful! It had been in the works for a while, and we have since implemented, a new customer relations software program to have information on each of our clients at our fingertips. We've also found that narrowing our service area during especially busy times helps to ensure that our clients are well cared for. Please keep in mind we have a lifetime workmanship warranty on the work we've done, so free to contact us if needed. Again, we apologize for your experience - it was a pleasure to work with you.

John S.
12/2016
4.0
roofing
  + -1 more
Overall it went well. They did not clean-up the attic.
Description of Work: Rood repairs and flashing

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$400

Greg S.
08/2016
5.0
roofing
  + -1 more
Excellent. Very good/quick communication and prompt attention/resolution to our roof.
Description of Work: Storm repair

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Andrew K.
08/2016
5.0
roofing
  + -1 more
David Wygmans came out to our house on August 2. He was very professional and did a thorough search of our entire house to find the problem with our leak. He was constantly updating me on what he was finding. After about 30 minutes of getting on our roof and looking through our house, David determined that it was not actually coming from our roof rather it may be an issue with out window from our attic. He gave us a lot of different options on how we may be able to fix that issue. Though we did not end up needing any work done, I would recommend Above Roofing to anyone needing roofing needs.
Description of Work: We had a water leak in our basement that we thought was coming from our roof.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tom G.
06/2016
5.0
gutter repair, roofing, skylights, woodworking
  + 2 more
I contacted Above Roofing at the beginning of April 2016. Robert showed up exactly on time, and was very professional. The estimate process actually began inside the house up in the attic. Robert was checking for ventilation and the condition of the wood decking. Above Roofing was the only contractor to do this (very impressed). Robert then spent a good 45 minutes on the roof going over everything with a fine tooth comb. Please note, that only half of the contractors we had out got on the roof. In my opinion how can a contractor provide a good estimate if they don't do a complete inspection. Needless to say, those contractors were immediately cut. Robert found some flashing issues along with why we had wood rot next to the gutter. The gutter was cut too short when it was installed 18 years ago. Robert gave me an estimate on the spot and spent a good deal of time discussing his company's process for installation. Again I was very impressed and it was evident that this is a company that takes a great deal of pride in their work. This is exactly what I was looking for considering that I'm not on the roof, and honestly would have no idea what I was looking at anyway. I will say that Above Roofing is not the cheapest path to go, however, you get what you pay for. Plus the last thing I wanted was to have a leak...by that time it's way too late. Additionally, Robert told me that the job could take up to 3 days. He was the only contractor to tell me this....the other ones told me one day. Again, what's another 2 days to ensure a quality job. Furthermore, Robert was setting expectations up front which I appreciated. On the day of the job, the crew showed up on time and got right to work. We had some weather in the area, so they only worked for one day (about 40% of the job was complete). However, Above Roofing is methodical and they make sure the house is weather proof before leaving the site. The crew returned on Monday, and had the job done by the end of the day. Very well done plus their clean up process is very thorough. I didn't find one nail in the landscaping, but that wasn't surprising given how careful they were around the plants. The only time I found nails was after the dumpster was removed. However, these were under the dumpster...I wouldn't expect the crew to find those any way. Robert came back out to walk the property with me one last time, and he found a few areas that didn't meet his standards (did I mention his standards are very high). A small crew was out the next day, and they wrapped up quickly. Overall, I am very pleased with Robert and the Above Roofing team. As I mentioned before, they are not the cheapest operation but I'm impressed with the quality. I've recommended them to all my neighbors, and my next door neighbor used them as well.
Description of Work: Removed the old roof, fixed rotten wood by the gutter, installed new gutters, and added a tunnel light.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,100

Ray B.
06/2016
5.0
roofing, skylights
  + 0 more
These folks are amazing! 7 guys showed up when promised. They completely removed 2 layers of shingles from the front of our house and went from there to a new roof on the whole house in 4 days. The people they have working for them are very professional and polite in addition to being competent. We have a lot of very fragile landscaping around our house. Nothing was damaged. The job site was cleaned up every night before they left. I would recommend these guys to anybody with out any hesitation. They are great!
Description of Work: Above Roofing replaced my roof. They removed the old roof and the skylight and replaced it with new shingles and a new ridge vent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,000

Patrick M.
04/2016
5.0
gutter repair, roofing, roof cleaning
  + 1 more
Our pole barn had two layers of shingles and was in bad shape. We received a couple of estimates that were "way" over-priced and not even remotely near our budget. We were referred to Above Roofing and met with Mr. Tommy Wall for an estimate. Mr. Wall was one of the nicest, most down to earth, and professional representatives of a company that I have ever had the pleasure of meeting. There was no "hard-sell"...just honest, straight forward information and the best of all was the price...exactly where it had to be! I was out of town when the job was completed and my wife was home when the crews showed up...including Mr. Wall. Oustanding job, great crew, and after the job was done, you really could not tell they were there...the clean-up was superb! Mr. Wall and Above Roofing has earned our trust and respect...we will be using them in the fall for gutter replacement. I highly recommend Mr. Wall and Above Roofing!!
Description of Work: new roof on pole barn

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,900

Mary M.
02/2016
5.0
roof cleaning, roofing
  + 0 more
Above Roofing did a timely and conscientious job. They are a professional and knowledgeable group. They were wonderful to have around, kept their mess to a minimum, cleaned up completely, and returned to be sure that all was done as I expected. I was particularly impressed that the products used were made for Michigan's weather. My roof has performed as promised. They went above and beyond, I would recommend Above Roofing to everyone.
Description of Work: Above Roofing replaced the roof on my home and took care of the ventilation and reinsulating of the attic.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathleen B.
01/2016
5.0
roof snow removal, roofing
  + 0 more
I worked with Jerry DeVries and found him to be ethical and professional. He has a background in commercial roofing and that seemed to give him an edge. Of four contractors who bid the job, Jerry and one other asked to go into the attic to check the venting. We have always had large icicles on the front of the house, and Jerry offered the best and most comprehensive plan to fix that issue. I waited until now to review Above Roofing in order to determine if the "fix" worked. It has. We haven't had a since ice dam or icicle. Above Roofing isn't cheap, but they do great work. Also, Above doesn't have it's own workers; they use subcontractors. Jerry said they have three subs they use exclusively.
Description of Work: Removed and replaced entire roof and installed ridge and edge venting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Jack H.
11/2015
5.0
roof cleaning
  + -1 more
I purchased the deal but scheduling time frame didn't work for my needs. We were very happy with the customer service and his honesty about his scheduling.
Description of Work: I purchased a Big Deal for $250 for 2 Hours of Roof Repair.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Susan G Z.
05/2015
5.0
roofing
  + -1 more
The guy came out for two hours and inspected all issues and explained everything to me that he was doing. They did do a repair by the chimney and he was just so great to work with. They came on time and they were courteous while working. It was such a good experience.
Description of Work: They inspected my whole roofing system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Bill B.
03/2015
5.0
roofing
  + -1 more
They were timely and thorough. We would use them again.
Description of Work: They sealed an area around the chimney and replaced some of the shingles.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Grant C.
03/2015
5.0
gutter repair, roofing
  + 0 more
I had a great experience with them. They went above and beyond. I've dealt with roofing companies who rip off the old rock and stick on another one, but these guys really spent a lot of time on it. They outlined a plan and gave me a good estimate. They actually cut down the door that goes up a flat roof, which was a great idea, considering the leaking issue. They kept to their original estimate.
Description of Work: They did some minor roof repair and the gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

Veronica S.
02/2015
5.0
roofing
  + -1 more
They are amazing and the quality of the work was great! Their communications were great and the estimator was really helpful. I got detailed information of what they were going to do and took pictures to show that everything had been done. There was a little bit of a miscommunication between them and us and they stopped by to make sure everything was alright and dropped off a Starbucks gift card to apologize which was unnecessary but we very much appreciated that.
Description of Work: A rubber boot needed replaced and shingles repaired.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Contact information

1731 De Went Dr, Jenison, MI 49428

http://aboveroofing.com/

Service hours

Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 4:30 PM

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Skylights,
Insulation,
Gutters,
Finished Carpentry and Woodworking,
Roof Cleaning,
Roof Ice/Snow Removal,
Chimney Repair,
Chimney Caps,
Windows,
Siding,
Homebuilders

FAQ

Above Roofing Inc is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:30 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 4:30 PM

Above Roofing Inc accepts the following forms of payment: Check,MasterCard,Visa
Yes, Above Roofing Inc offers free project estimates.
No, Above Roofing Inc does not offer eco-friendly accreditations.
Yes, Above Roofing Inc offers a 0% senior discount.
Yes, Above Roofing Inc offers emergency services.
Yes, Above Roofing Inc offers warranties.
Above Roofing Inc offers the following services: Roofing, Insulation, Gutters, Skylights
N/A

Contact information

1731 De Went Dr, Jenison, MI 49428

http://aboveroofing.com/

Service hours

Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 4:30 PM