Prestige Landscape and Design is dedicated to providing outstanding landscape projects for our customers, utilizing innovative design and quality installation. We are focused entirely on landscape design and construction, offering over forty years of experience in all aspects of the landscape field including paver patios, retaining walls, water features, gardens, new landscapes and landscape rehabilitation. Our mission is to maximize and enhance the use, living space and value of our customer's property. Real estate appraisers know that a pleasing landscape can increase property values significantly. "Curb appeal" is considered to be one of the most important factors in selling a home.
Description of Work: The consultation was very useful for me to decide what would be best for my landscaping/hardscaping, given the restrains of my tiny budget. Several ideas were discussed and a "for the time-and-money-being" plan was developed. I will continue working with what was accomplished - mostly redirecting a great deal of rainwater from my roof that had been flooding my garden with mud - and hope to use Prestige again next summer when another Angie's List deal is available.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$405
Harold S.
05/2015
5.0
landscaping
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$299
Joel C.
05/2015
5.0
landscaping
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Michael M.
05/2015
5.0
landscaping
+ -1 more
unknown
Description of Work: First, a big "thank you" to Angie's List for recommending Prestige Landscaping and Design for our home landscaping project. A well landscaped yard provides such a feeling of pride of ownership I did not trust myself to do the job properly. In a nutshell, I do not know what I do not know when it comes to landscaping so my wife and I felt it best to trust someone who makes a living in the landscape field with this important project. What initially intrigued us about Presige Landscape was the fact it advertised itself as a "design" and landscaping company. My wife and I had a foggy idea of what we wanted our yard to look like, but lacking the knowledge of flowers, trees, shrubs, colors necessary to provide a clear detailed image to a landscaper, we wanted someone who could help us clarify that image. We contacted Ben Navarro, the owner of Prestige, and arranged for an in-home consultation to help clarify our image. At that first consultation we were impressed with Ben's knowledge of every aspect of landscape and its design. By the time we finished our visit with Ben, we were significantly closer to a detailed image of how we wanted our yard to look. But in a truly unique technique that my wife and I had never experienced with previous landscapers, several days after our consultation Ben emailed us a colored picture of our house with the flowers, shrubs, and trees Ben had suggested to us. We could see how our landscaping would look, in our year, throughout all four seasons. | |After agreeing to a detailed landscape plan Ben emailed us an itemized cost for the prices of materials and Ben's labor, as well as completion dates. We verified the quality of Ben's products by doing our own online research. | |Ben just left our house after completing our project and words cannot accurately describe how happy and satisfied my wife and I are with his finished product. Ben is one of the hardest working vendors I have ever hired. He is a professional who takes personal pride in his work and in his relationships with his customers. Polite, honest, soft spoken, extremely skilled, passionate about his work and customer satisfaction, Ben is one of the nicest human beings you will ever meet. Pays attention to details. Further he will be emailing us detailed instructions for caring for our plants and flowers throughout the year. Ben's sincerity, honesty, and skill have guaranteed him our patronage for all of our landscaping needs far into the future. | |Thank you Ben and thank you Angie's list.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Elizabeth H.
05/2015
1.0
lakefront landscaping
+ -1 more
.
Description of Work: $299 for 8 Hours of Landscaping and a 1 Hour Landscape Design Consultation
Rating Category
Rating out of 5
Lynn S.
08/2014
2.0
landscaping
+ -1 more
unknown
Description of Work: This was my first experience with an Angie's List Big Deal - and perhaps my last. The deal was one hour of landscape design consultation and eight hours of work for $299. It got off to a good start. The owner of the service met with me, I showed him the area in my backyard I wanted to landscape (about 10 x 30 ft.) and we sat and decided on a plan. The area was overgrown with weeds, so the first step would be to clear it. The owner said the work would be complete by the mid June. | |I didn't hear anything from him for several weeks. I had told him I would be away from home from June 12 through June 21. I contacted him to come over one more time to make sure we were still on the same page. He did. | |When I got home June 21, I had hoped to be surprised by a cleared area. I was surprised. The weeds were three feet tall. Nothing had been done. I gave him a week - maybe he didn't want to work while I was gone. Then I emailed him and said I wanted the work done within a week or I wanted my money back minus the hour consultation. | |He and a worker came the next day and worked for a couple hours. I've never seen or heard from him again. | |By my estimation, he still owes me two hours with a two-man crew, but I'm out of patience. I'll do it myself and think long and hard before I pay for another Angie's List Big Deal. | |
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
3.0
punctuality
1.0
$299
Response from Prestige Landscape & Design LLC
I'm truly sorry for the mix up in scheduling, its never my intention to mislead anyone. I surely do have room for improvement. You are a valued customer and I'm willing to do whatever it takes to resolve your grievance. Thank you, Ben Navarro
Anne V.
08/2014
5.0
landscaping
+ -1 more
unknown
Description of Work: Ben was fantastic! He listened to what was important to me and developed a plan. The yard looks beautiful and we are looking forward to continuing to work with Prestige Landscape in the future.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
toby W.
06/2014
2.0
landscaping, hardscaping
+ 0 more
unknown
Description of Work: The essential problem is that his approach is, "Tell me how much you have to spend, and I will make a plan." Our idea was how much will it cost to do this, this, and that, since we are going to do things one step at a time. The clean up portion was competent but expensive, and he flatly failed to trim one shrub area.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
4.0
punctuality
5.0
$500
Response from Prestige Landscape & Design LLC
The first thing to remember is we serviced you before other customers, because you didn't want to pay for any haul away of debris so we simply placed all debris to the curb. You received your 1 hour consultation, We discussed many things on your wish list. Spring clean up front and back, trim all your shrubs,cut a new edge on all your landscape beds, new shrubs, new trees, a stepping path of flag stone from front to back, a new patio with seating wall, new ground cover on your steep banks, custom made lattice around your deck. Then you told me your hands were tied that I had to speak with your spouse before you could commit to any work. So I did my best and honored your wish and spent several days trying to reach her. Her wish list went about the same as yours. This is when I asked what she was willing to invest in your project this year. I have been waiting to hear back from her as she told me she was going to discuss it with you. Then I receive this review out of left field. You purchased 2 big deals worth $598.00 16 man hours worth of work. You actually received 21 man hours and only paid for 16. I also hauled away a yard of debris I didn't charge you for, From the clippings of your shrubs. You received a spring clean up and we pruned all your shrubs. I asked you and your spouse if you were satisfied with the job, you both assured me all was good with the work.
Bruce F.
06/2014
5.0
landscaping, hardscaping
+ 0 more
unknown
Description of Work: Removed old shrubs and trees. Presented plans for landscaping and deck which was well done.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$700
Response from Prestige Landscape & Design LLC
Thanks so much I look forward to working with you next year.
Joan C. M.
05/2014
4.0
landscaping, hardscaping
+ 0 more
unknown
Description of Work: Spring clean-up and landscape planning.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$299
Response from Prestige Landscape & Design LLC
Thank you for sharing with me your Landscape dreams. It was truly my pleasure to have meet you both. You are what makes being in business for 14 years worth all the time and effort.
Joseph C.
05/2014
4.0
landscaping, hardscaping
+ 0 more
unknown
Description of Work: We asked for help cleaning three beds, but the crew cleaned only one. We also asked for a design for improving our front walkway. The resulting design was just a sketch--along with a $4700 proposal to do the work. We thought we paid a lot for one cleaned bed and a quick sketch. They also charged extra to haul away the leaves and weeds cleared from the bed.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$300
Response from Prestige Landscape & Design LLC
I would like to clarify a couple things. You have about 10,000 sq. feet of landscape beds on your property, filled with weeds and volunteer seedlings growing from the many trees in your neighborhood. You call it cleaning of a single bed as though we just raked up a few leaves! Actually we used spade shovels to turn your bed of all the unwanted weeds and plants you didn't find useful any longer. In the amount of 3 yards, now if you didn't want the cost of me hauling away all the debris you had the option of supplying us with debris bags in which we could have simply set them to the curb. We also transplanted your very large ornamental grasses. As far as the design and estimate goes, you paid for 8 man hours of labor with a landscape sketch not a landscape plan. As I recall you wanted me to provide you with an estimate to redo your brick walkway and cover your porch with new bricks, in the amount of 280 sq. feet of a good quality brick. You also wanted an estimate for redesigning your front landscape beds. I'm truly sorry this estimate came in above what you were willing to invest in your property!
Caron D.
07/2013
1.0
landscaping
+ -1 more
unknown
Description of Work: Service provider called and came out during the first weeks of May. Never heard from him again. No service ever provided.
Rating Category
Rating out of 5
Response from Prestige Landscape & Design LLC
[removed member name], I truly apologize, if there is anyway I could make this up to you I am willing to do so. As we discussed when we met in May, how busy I am and you were understanding enough to tell me that you were willing to wait until later in the season to have work done. I truly took that to heart, when you called me you said that you were going on vacation so I proceeded with other clients, it was never my intention to not provide excellent customer service to you. Again I apologize for not getting back to you in a timely manner. Ben Navarro
DJ P.
05/2013
5.0
landscaping, lawn service
+ 0 more
good.
Description of Work: I bought their coupon on AL for a set number of hours of work. They leveled out the bricks in my patio (which had gotten very uneven over time, cleaned up all the weeds between the bricks, and raked up the areas around the patio that I asked them to. Ben also did the sketch/proposal for other parts of the yard and met with me to discuss those recommendations.
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Service Categories
Landscaping,
Lawn and Yard Work,
Mulch and Topsoil,
Pavers and Hardscaping,
Hauling,
Decks and Porches,
Fencing,
Tree Service,
Excavating,
Landscaping - Lakefront
FAQ
Prestige Landscape & Design LLC is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 12:00 PM
Prestige Landscape & Design LLC accepts the following forms of payment: Check