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HomeTown Carpet Care

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning

About us

Hometown Carpet Care is exactly what the name says. We are a locally owned carpet and upholstery cleaning company servicing the Greater Grand Rapids area. Founded in 1997 by a Grand Valley grad and a dry cleaning plant owner, we have nearly 30 years in the fabric care industry. You have invested a lot in your carpet. Regular cleaning will help you protect that investment. We will work with you to develop a regular cleaning schedule that suits your individual needs. At Hometown, we do not strive for the typical high-volume “in-an-out” service. We believe in taking our time to get it right so that you will be our customer for life! Owner operated since 1997. We accept cash, check and all major credit cards. Commercial billing terms from 15-30 days.

Business highlights

28 years of trusted experience

Services we offer

Residential & Commercial Carpets, Area Rugs, Oriental Rug Cleaning, Upholstery Steam Cleaning & Dry Cleaning, Auto Interiors, Small Boats To Large Yachts, Small RV’s To Large Tour Buses, Patio & Deck Upholstery, Dupont Teflon Fabric Protector, Water Extraction, Ozone Deorderization, Heavily Soiled Rental Properties

Services we don't offer

Duct Cleaning

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

5.042 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
98%
4
2%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 26-42 of 42 reviews

Kathleen S.
07/2017
5.0
carpet cleaners
  + -1 more
Excellent work
Description of Work: Living room & three season porch carpet cleaned proper to move-in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David D.
02/2016
4.0
carpet cleaners
  + -1 more
Great service
Description of Work: Clean carpets

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Mary N.
06/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Bill B.
01/2015
5.0
carpet cleaners
  + -1 more
very satisfied
Description of Work: cleaned carpet in living room, bedroom, bathroom and stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

max H.
12/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Punctual and friendly. Good service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Kathy J.
10/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Katherine G.
10/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: He was prompt, through and pleasant. He installed a programmable thermostat for me at the same time. I would refer to friends and use again. Thank You

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Julia W.
10/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They cleaned the white upstairs carpet which was stained and did spot cleaning on the ground floor. The white carpet looks better than it has for years despite our attempts at cleaning. He was courteous and very helpful. Excellent service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Richard H.
10/2014
5.0
carpet cleaners
  + -1 more
/
Description of Work: Cleaned carpet exceptionally well

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$112

Theo B.
09/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Excellant!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Donna A.
09/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They cleaned the living room and hallway carpeting. The carpet looks great! Even the spot of pet urine in the corner no longer smells that way. Would definitely recommend again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Judith G.
09/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Unable to schedule a service date.
Rating CategoryRating out of 5

Penny M.
09/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Molly M.
07/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Keith made contact within hours of my request and arrived on time for the scheduled appointment. He was pleasant and efficient. My only disappointment was that a number of the spots he treated came back after several days, however I would use him again.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from HomeTown Carpet Care
Thank you [member name removed] for reviewing our services. I'm sorry about the spots resurfacing. I'd like the opportunity to correct that. Please give me a call at your earliest convenience, so I can schedule a time to return. Thanks again keith

Anthony P.
06/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: He cleaned all our carpets. Very friendly and professional. Wonderful job! Will use him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

VANESSA L.
06/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cindy S.
04/2013
5.0
carpet cleaners
  + -1 more
Overall - excellent. He arrived on time, very friendly, left in home alone, trustworthy, and very reasonable in costs.
Description of Work: Keith is the best. He knows how to get the worse stains out, cleans the carpet to almost a dry texture, is very reasonable in cost and trustworthy. He is whom I will call every time I need my carpets cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150
    • 1
    • 2(current)

Contact information

5582 Koster Dr SW, Grandville, MI 49418

www.hometowncarpetcarellc.com

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning

FAQ

HomeTown Carpet Care is currently rated 5 overall out of 5.
HomeTown Carpet Care accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, HomeTown Carpet Care offers free project estimates.
No, HomeTown Carpet Care does not offer eco-friendly accreditations.
No, HomeTown Carpet Care does not offer a senior discount.
No, HomeTown Carpet Care does not offer emergency services.
Yes, HomeTown Carpet Care offers warranties.
HomeTown Carpet Care offers the following services: Residential & Commercial Carpets, Area Rugs, Oriental Rug Cleaning, Upholstery Steam Cleaning & Dry Cleaning, Auto Interiors, Small Boats To Large Yachts, Small RV’s To Large Tour Buses, Patio & Deck Upholstery, Dupont Teflon Fabric Protector, Water Extraction, Ozone Deorderization, Heavily Soiled Rental Properties
Duct Cleaning

Contact information

5582 Koster Dr SW, Grandville, MI 49418

www.hometowncarpetcarellc.com