Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Jacobson Heating & Cooling

Heating and Air Conditioning, Appliance Repair, Air Duct Cleaning,

About us

**$10 OFF SERVICE CALLS**Jacobson services the greater Grand Rapids area with residential and light commercial installations all while providing award winning service. We take great pride in satisfying the needs of our customers and by doing so, we have won several awards including the Better Business Bureau's "Best in Customer Service" in 1993 and '97 and "Business of the Year" in 1998. We were also proud to be awarded the national ACCA (Air Conditioning Contractors of America) award for "Residential Excellence" in 2000. Family owned & operated. Award winning service.

Business highlights

92 years of trusted experience

Services we offer

Furnaces, air conditioners, heat pumps, indoor air, ducts, duct work, ductless splits, quality systems & humidifiers install.

Services we don't offer

Ask for details.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.9177 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
3%
3
0%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 126-177 of 177 reviews

Jason F.
08/2020
5.0
heating & air conditioning/hvac
  + -1 more
Replace HVAC
Description of Work: The experience Jacobson was terrific. I am very impressed with the attentiveness of everyone I interacted with. I highly recommend Jacobson for any heating and cooling needs, you will not be disappointed .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Response from Jacobson Heating & Cooling
Thank you, [Member Name Removed]! We really appreciate putting your trust in us. Bob Vanderson President Jacobson Heating & Cooling

Dugald C.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
As promised
Description of Work: Replaced central air

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Response from Jacobson Heating & Cooling
Thanks for the good review [Member Name Removed]!

Jin R.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
Professional and on time
Description of Work: New air conditioner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Jacobson Heating & Cooling
Thank you for your kind review [Member Name Removed]

Ryan W.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
Great service
Description of Work: Whole House Humidifier replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Martha K.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: ......................................................................
Rating CategoryRating out of 5
Yes, I recommend this pro

Terry S.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Deana & Carl M.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Michael B.
05/2016
5.0
air duct cleaning
  + -1 more
unknown
Description of Work: Got bids on a new furnace, air conditioning and water heater from two contractors listed. selected Jacobsons as they had the best price and the best product. I was happy with their installation and the products. everything was delivered on time as promised.
Rating CategoryRating out of 5
Yes, I recommend this pro

Daniel W.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Called Jacobsen Htg for a price for new ac and furnace. Jeff called me back a little while later and we set up an appt. He came fifteen miutes early and checked out my old systems and did some measurements. We sat down and Jeff wrote me out a cost estimate for different ac units and different furnace units.He explained the different units the prices and the rebates that were available. Because it was between seasons for his company he said he could install this coming week if I wanted to. I called him back the next day and we agreed on price and install date. His guys came in the morning and installed both units and finished in the afternoon. The guys were A1 very professional, took care to lay rugs down where they would be tracking in the house. The guys installed the system and both were great. Cleaned up after themselves and you would never would know they were there. Great experience all around. Would defiantly use Jacobsen Htg And Cooling again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,800

Alex H.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Jacobson Heating & Cooling
{members name removed}, Thank you for taking the time to review our company we really appreciate your business. Thank you, Jeff Vanderson Executive Vice President

06/2006
5.0
air duct cleaning, heating & air conditioning/hvac
  + 0 more
THEY DID A GREAT JOB. THEY HAD GOOD CUSTOMER SERVICE SKILLS VERY PROFESSIONAL WORK. THEY ANSWERED MY QUESTIONS AND CALLED US FOR A FOLLOW UP OF HOW MY SERVICE WAS GOING.
Description of Work: THEY CLEANED THE AIR DUCTS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$148

GEORGE J R.
06/2006
5.0
heating & air conditioning/hvac
  + -1 more
THEY CAME IN AND STARTED QUICKLY. IT DID NOT TAKE THEM LONG TO INSTALL MY FURNACE. THEY WORK ALONG NEATLY AND QUICKLY. IT TOOK THEM THREE HOURS TO COMPLETE A GREAT JOB. I AM HAPPY WITH THEIR SERVICE.
Description of Work: WE HAD A NEW FURNACE INSTALLED.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

KYLE N.
06/2006
5.0
heating & air conditioning/hvac
  + -1 more
THEY GAVE US THE LOWEST ESTIMATE AND THE QUALITY OF WORK THEY DID WAS WELL WORTH WHAT WE PAID THEM. THE WORKERS WERE VERY FRIENDLY AND RESPONSIVE TO MY NEEDS. THEY ALSO MADE SURE TO EXPLAIN EVERYTHING TO ME SO I KNEW WHAT TO DO AFTER THEY LEFT.
Description of Work: I HAD THEM REPLACE OUR FURNACE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Laina K.
06/2006
5.0
heating & air conditioning/hvac
  + -1 more
THEY WERE VERY PROFESSIONAL AND OBLIGING. THEY WERE PROMPT IN THE FACT THEY CAME OUT IN THE MIDDLE OF WINTER AFTER THE OLD FURNACE BLEW UP. THEY CLEANED UP WELL.
Description of Work: THEY INSTALLED A NEW FURNACE AND CENTRAL AIR CONDITIONING SYSTEM IN MY HOME.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

06/2006
5.0
heating & air conditioning/hvac
  + -1 more
WELL, MY HUSBAND AND I HAVE BEEN USING THE SAME COMPANY FOR YEARS AND WE HAVE NEVER HAD A PROBLEM WITH THEM. IN FACT, WE BOUGHT OUR FURNACE AND AIR CONDITIONING FROM THE VERY SAME COMPANY, AND WE ARE EXTREMELY PLEASED WITH THEIR WORK.
Description of Work: THEY CAME TO INSTALL MORE FREON IN THE COOLING SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

06/2006
5.0
heating & air conditioning/hvac
  + -1 more
THEY ARE A VERY RELIABLE COMPANY. I HAVE USED THEM FOR SEVERAL YEARS. THEY ALSO TREAT PEOPLE WITH RESPECT AND THEY ARE HONEST ABOUT THE WORK THEY DO. THEIR PRICES ARE SECOND TO NONE.
Description of Work: I HAVE MY FURNACE CHECKED AND SERVICED TWICE A YEAR. I ALSO HAVE MY CENTRAL AIR UNIT DONE THREE TIMES A YEAR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

06/2006
5.0
heating & air conditioning/hvac
  + -1 more
THEY WERE VERY INFORMATIVE OF THE OPTIONS I HAD TO CHOSE FROM. THEY WERE KIND AND COURTEOUS. THEY WERE VERY PROFESSIONAL. THEY MADE SURE THAT EVERYTHING WAS WORKING TO ITS BEST ABILITY BEFORE THEY LEFT.
Description of Work: THEY INSTALLED THE CENTRAL AIR IN OUR HOME.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

DOM G.
06/2006
5.0
heating & air conditioning/hvac
  + -1 more
I WAS IMPRESSED THAT WITH THE AMOUNT OF WORK THEY DID, THERE WASN'T ANY DIRT WHEN THEY LEFT. THEY LAID PAPER DOWN IN THE HOUSE SO THEY DIDN'T TRACK ANYTHING IN.
Description of Work: THEY REPLACED THE FURNACE AND INSTALLED OUR CENTRAL AIR CONDITIONER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

David S.
06/2006
5.0
air duct cleaning
  + -1 more
THEY WERE WILLING TO SHOW ME WHAT THE PROBLEM WAS BEFORE THEY FIXED IT, WHICH I THOUGHT WAS VERY CONSIDERATE. THEY WERE ALSO FRIENDLY AND RESPECTFUL TO ME.
Description of Work: THE SPECIFIC SERVICE THAT WAS PROVIDED WAS THE CLEANING OF THE VENTS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

06/2006
5.0
heating & air conditioning/hvac
  + -1 more
THEY ARE ALWAYS ON TIME. THEY TREAT ME WITH RESPECT AND COURTESY WHICH IS ONE OF THE MAIN REASONS THAT I HAVE USED THEM FOR THE LAST TEN YEARS. THEY ARE A GREAT COMPANY TO DO BUSINESS WITH.
Description of Work: THEY CHECK THE AIR CONDITIONER AND FURNACE FOR ME ONCE A YEAR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

06/2006
5.0
heating & air conditioning/hvac
  + -1 more
THEY DID A VERY GREAT JOB, AND I WAS VERY SATISFIED. I FELT THAT THEY DIDN'T OVERCHARGE ME AND THEY WERE VERY PROFESSIONAL. THEY WERE KIND AND FRIENDLY WITH KNOWLEDGE OF THE JOB.
Description of Work: THEY PUT IN A NEW FURNACE AND TOOK OUT TWO OLD ONES AS WELL.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

06/2006
5.0
heating & air conditioning/hvac
  + -1 more
I HIGHLY RECOMMEND THEM TO OTHERS BECAUSE OF THE PRICE AS WELL. THEY DID NOT MAKE A MESS ONCE THEY WERE DONE. WE HAVE NOT HAD A PROBLEM WITH THE HEATING AND COOLING SYSTEM SINCE.
Description of Work: I HAD THEM COME OUT TO MY HOME AND CLEAN MY HEATING AND COOLING SYSTEM PLUS REPLACE MY FILTERS TO MY AIR AND HEATING.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

CARL AND KAREN H.
06/2006
4.0
heating & air conditioning/hvac
  + -1 more
THEY PROVIDED US WITH EXCELLENT SERVICE. THEY ARRIVED WHEN THEY SAID THEY WOULD. THEY WERE VERY PROFESSIONAL AND POLITE WITH ME. THEY CAME OUT AND GOT IT FIXED IN A TIMELY MANNER.
Description of Work: THEY FIXED THE AIR CONDITIONER THAT IS ON THE OUTSIDE OF MY HOUSE.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

06/2006
5.0
heating & air conditioning/hvac
  + -1 more
THEY WERE VERY GOOD ABOUT GETTING TO MY HOUSE IN A TIMELY MANNER. I WAS ALSO VERY PLEASED THAT THE REPAIRMAN WAS RESPECTFUL OF MY HOME. HE GOT THE JOB DONE IN A SHORT AMOUNT OF TIME, THAT WAY I WASN'T COLD ANYMORE.
Description of Work: THEY TOOK MY HEATING SYSTEM APART AND REPLACED A BROKEN PIECE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

DAVID N.
06/2006
5.0
heating & air conditioning/hvac
  + -1 more
THEY GAVE US SOME REALLY GOOD TIPS ON HOW TO MAINTAIN THE FURNACE THROUGHOUT THE YEAR. WE CAN ALWAYS DEPEND ON THEM TO DO A GOOD JOB. THEY ARE EXCELLENT.
Description of Work: THEY MADE SOME MINOR REPAIRS TO MY FURNACE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Contact information

3303 Eastern SE, Grand Rapids, MI 49508

http://www.jacobsonheating.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Appliance Repair,
Air Duct Cleaning,
Plumbing,
Chimney Caps,
Water Heaters,
Electrical

FAQ

Jacobson Heating & Cooling is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Jacobson Heating & Cooling accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Jacobson Heating & Cooling does not offer free project estimates.
Yes, Jacobson Heating & Cooling offers eco-friendly accreditations.
No, Jacobson Heating & Cooling does not offer a senior discount.
No, Jacobson Heating & Cooling does not offer emergency services.
Yes, Jacobson Heating & Cooling offers warranties.
Jacobson Heating & Cooling offers the following services: Furnaces, air conditioners, heat pumps, indoor air, ducts, duct work, ductless splits, quality systems & humidifiers install.
Ask for details.

Contact information

3303 Eastern SE, Grand Rapids, MI 49508

http://www.jacobsonheating.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed