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Kelly Cleaning Service

Carpet Cleaning, Air Duct Cleaning, House Cleaning,

About us

We are a family owned & operated company that takes pride in our workmanship. We show up at the appointed time and provide expert service. We take extra care such as with spotting, pre-vacuuming every job, using high-speed drying fans and take special care to leave your home in the same condition we found it (minus the dirt of course). Additional email - klewis@mykellycleaning.com. Award winning. Cost is determined by the job.

Business highlights

50 years of trusted experience
Emergency Services Offered

Services we offer

Residential and commercial carpets, tile, grout, leather, upholstery and air ducts and fabric cleaning, water damage restoration & odor control.

Services we don't offer

Maid services.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.9171 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
4%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 76-100 of 171 reviews

Kathy H.
12/2012
5.0
air duct cleaning
  + -1 more
Kelly and Cody arrived very close to the appointment time and went right to work. Kelly took a few minutes to explain the whole process and showed me real-time video of the duct work in the basement (main hot and cold runs) which were extremely dirty. Once he felt that all my questions were answered he too joined Cody in clearing all the dust and dirt build up in the ducts. They were extremely friendly and courteous the entire time they were at the house. As the work was being performed they made sure to clean up things as they went along and left the house looking great and ducts noticeably clean! My wife and I would highly recommend Kelly Cleaning service and plan on using them in the future.
Description of Work: Cold and hot air duct cleaning in a 58 year old home that our son recently purchased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$290

annmarie K.
11/2012
5.0
carpet cleaners
  + -1 more
Annmarie's services are above and beyond what you would normally expect. Her services provide me with peace of mind that my rental is being cleaned with the utmost professionalism after each guest leaves. She is dependable and efficient. I can't say enough positive things about the service she has provided for over 10 years.
Description of Work: Cleaning of rental property which consists of 3 bedrooms; 2 full baths and large living area/kitchen. Laundry for bed linens, bath towels and kitchen towels, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Linda M.
11/2012
5.0
carpet cleaners
  + -1 more
Very professional. Concerned with my satisfaction. They followed up with a call to see if everything was done right.
Description of Work: Carpets cleaned through out the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Amanda S.
11/2012
5.0
carpet cleaners
  + -1 more
I called to get an estimate and find out more about the company. Call was promptly returned and I was able to schedule a time within 1 week. They arrived right on time, introduced themselves and walked through the areas to be cleaned and reviewed with me what they would be doing and the price - before they started. They did an amazing job and even finished faster than expected. My carpets looked brand new when they were done. I was very impressed with the professionalism and quality.
Description of Work: The services provided were carpet cleaning for one bedroom, one great room, stairs, and hallway. We also had special treatment for pet odor and scotch guard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Eric M.
11/2012
4.0
air duct cleaning
  + -1 more
Price was reasonable and they took $2 per vent off of the total if you took your own vent covers off before they got there. They were flexible and schedule on a Saturday which made it very convenient for us. They did show up 45 minutes late and didn't call to say they would be late until 20 minutes after they were supposed to be at the house. Also didn't have camera to show before and after like their website showed. The cleaning guys were very nice when they arrived, and did a good job from what I could tell. They cleaned up very well, and did the job quickly and efficiently. Probably won't have this done again, but would use them if we did. They were late, but at the end of the day, wasn't terribly upsetting.
Description of Work: Cleaned and vacuumed 13 air ducts. Saturday Service, very Friendly.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
2.0

Yes, I recommend this pro
$250

Robin M.
11/2012
5.0
carpet cleaners
  + -1 more
From start (making the appointment) to finish (follow-up phone call a few days after the service), everything about the experience was impressive. Frankly, I was most impressed by/pleased with the fact that an area rug on hardwood floor could be successfully cleaned! That was a huge bonus for us. Kelly Cleaning is extremely thorough in its contact with customers. They are polite, professional and the work is done well and efficiently. We already are recommending them to friends and neighbors.
Description of Work: We hired Kelly Cleaning Service to clean our wall-to-wall basement carpet, basement stairs and landing, and a shag area rug on hardwood flooring in our living room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

SUZANNE R.
10/2012
5.0
air duct cleaning, carpet cleaners
  + 0 more
They did an excellent job making sure I was satisfied and had me go over all the rooms done to be sure everything was to my satisfaction. Very professional and picky to make sure everything was perfect. Would highly recommend them to my family and friends and would have them back again.
Description of Work: We had all of the ducts and vents cleaned. They had a small camera which they inserted in the vents and duct work. I was able to see the before and after of the cleaning. Dirty and dusty before; clean after! We also had our carpets cleaned. They were quite dirty with a lot of stains!! They vacuumed before cleaning. When they were done cleaning the carpet all the stains were gone. Everything smelled clean and fresh.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$489

Joseph T.
09/2012
5.0
carpet cleaners
  + -1 more
This was our second time using their service. The first time was a very positive experience so it was a no brainier to call them again. They arrived 30 minutes early. Staff was very professional. I like that they vacuum the carpet before they clean it. The carpet was damp after they were done. They leave you booties to wear until it drys. They also have a leave behind card to rate their service on their own site. I would recommend them to anyone and will be using their service again.
Description of Work: cleaned carpet on 1st floor. My dog lost a claw and bleed on the carpet. One of my dogs vomits infrequently too. sensitive stomach. I also asked them to clean the cloth on my dinning room chairs. They showed me that they were clean and did not need it. I also had them clean my finished basement carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Mary C.
09/2012
5.0
carpet cleaners
  + -1 more
I called Kelly Carpet Cleaners, obtained an estimate for cleaning my carpet over the phone and set up the appointment at the same time. The crew arrived promptly, reviewed area to be cleaned and set to work. Very courteous and friendly staff. Completed work promptly. I was very pleased with how the carpet looked after being cleaned. The carpet was dry by the next morning. I had the family room scotch guarded and last week my grandson spilled his drink, which did not soak into the carpet and was very easy to clean up. Would highly recommend this company.
Description of Work: Had carpet cleaned in den, family room, stairs, bedroom, and hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$171

Carol S.
08/2012
5.0
air duct cleaning, carpet cleaners
  + 0 more
With allergies in my family and grandchildren coming for a few weeks, I was anxious to get my air ducts cleaned before their visit. Kelly Cleaning Service was able to come within a week. I was shown the camera view of my ducts before and after to see what a difference the cleaning can make! Kelly did a great job of finding the two perfect spots to open the basement vent work to access all of the pipes in the basement. He closed the openings with a finished look. I was able to save a few dollars by removing the hot and cold air vent covers in my 2 story house myself before they arrived. The two workers vacuumed all the vent work and furnace and used a special metal power scouring whisk and vacuum to really clean out the duct work. Dust can really get caked onto the inside of pipes. They showed me the large dust catcher for the vacuum when they were finished. The container was very full. I am so thankful I finally took the time to get this done. I feel like we will be breathing better for a long time to come.
Description of Work: The air ducts were vacuumed and scoured to remove the dust accumulations and even construction debris from when the house was built 45 years earlier.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

William B.
08/2012
5.0
air duct cleaning
  + -1 more
The work was completed on schedule, to our complete satisfaction.
Description of Work: The work involved cleaning the hot air and cold air ducts, 17 in all.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$318

Jeanne J.
06/2012
5.0
air duct cleaning, carpet cleaners
  + 0 more
They did a good job and when they were done, I didn't have to do anything - everything was in its place
Description of Work: Carpet cleaning stairway, landing, three rooms - traffic area - They did traffic area for a friend of mine for about $95 w/out stairs. They also cleaned my heat and cold air ducks. I had removed all covers. I'd have to double check if I got a detailed bill.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$523

Jill D.
05/2012
5.0
carpet cleaners
  + -1 more
I was able to set up service for the NEXT DAY. Kelly was prompt, courteous, and left my 14-year old carpets looking almost new. Would definitely use again.
Description of Work: Carpet cleaning - approximately 1200 square feet, including stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

Patricia H.
05/2012
5.0
carpet cleaners
  + -1 more
Work was well done. The men arrived on schedule, worked diligently and cleaned up on the way out. A very good job.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Diana P.
05/2012
5.0
carpet cleaners
  + -1 more
After reading the great reviews on Angie's list, we gave Kelly a call. They got us scheduled within 2 days, provided a good estimate over the phone, and showed up right on time. Kelly and Cody were very friendly and professional. The house we were having cleaned had an owner with cats (and the problems often associated with such). They did a fantastic job of pre-vacuuming, pre-spotting with enzyme cleaner and then shampooing. They gave recommendations on a couple of areas that were badly damaged. I would readily use them again. We've had other cleaners do our own house before and they did not compare in thoroughness and professionalism.
Description of Work: They cleaned the carpet in a kitchen, small general use room, a walkway area, and a very large living room (basically, a room and a half).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$207

Janice R.
05/2012
5.0
carpet cleaners
  + -1 more
They cleaned my living room, dining room, stairs and the other rooms they just cleaned the traffic areas. I am very pleased with their work and will use them again in the future.
Description of Work: I used Kelly Cleaning Service for carpet cleaning services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

FREDERICK & SANDY L.
04/2012
5.0
carpet cleaners
  + -1 more
Job went very well, overall. Not sure of cause, but next day there was a stain on the bottom stair. Called them. (They had already called me and left a message asking if everything went well and if we were fully satisfied with the service.) They came back extremely promptly even though their schedule was very full the rest of that week. They re-cleaned and re-protected that stair free of charge. I would definitely consider having them back again.
Description of Work: Cleaned bedroom that had some kitty litter/odor on rug, hallway, and stairs. Added protection to stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Meghan L.
03/2012
5.0
carpet cleaners
  + -1 more
Kelly and his assistant showed up right on time and were extremely friendly and knowledgeable. Once they had answered my questions, they asked to see the areas that needed to be cleaned and began work right away. Kelly and his assistant worked quickly and in no time, the job was complete to perfection. I truly enjoyed using Kelly Cleaning Service and plan to use them for all our future needs too.
Description of Work: As we are moving into our new home, we had the carpets cleaned in all carpeted areas. The cleaning included three bedrooms, a walk-in closet, a loft, two sets of stairs, and a basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

judy T.
03/2012
5.0
carpet cleaners
  + -1 more
Scheduling phone call was professional and price quoted was price paid. Kelly & crew arrived promptly, worked efficiently, and carpet looks great. We plan to hire this company annually to keep it looking this good!
Description of Work: Vacuumed, steam cleaned and spot cleaned 10-year-old carpet (plus Scotchgard).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Mary K.
02/2012
5.0
carpet cleaners
  + -1 more
They did a great job. He seemed very knowledgeable and used green products which was important to me. The products didn’t make our house smell bad either. They were very friendly and approachable. They were also very efficient.
Description of Work: They cleaned the carpets in the whole house and cleaned a couch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Douglas K.
02/2012
1.0
carpet cleaners
  + -1 more
Never heard from contractor... So I can't judge the service or how the job was done.
Description of Work: Requested a quote via Angie's List and a visit. Did not receive a response to my inquiry or request for a quote. I did not call the provider directly but went through your referal service via website, so I am not sure if the request was not forwarded or if it was ignored. I joined Angie's list to contact this provider, so the date of requested service would be approximatly the same as my joining date.

Rating CategoryRating out of 5
responsiveness
1.0
punctuality
1.0


Travis F.
01/2012
5.0
carpet cleaners
  + -1 more
I was satisfied with my experience with Kelly Cleaning Service. The company was great to work with. They have fair prices for the quality of work they did. The workers did a great job overall. I will use them again if needed.
Description of Work: I have used Kelly Cleaning Services for steam cleaning services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael F.
01/2012
5.0
air duct cleaning, carpet cleaners, dryer vent cleaning
  + 1 more
They were great. Their customer service was phenomenal. It was a father and son that came in and they were professional and courteous. They were clean and tidy and cleaned up after themselves. They explained exactly what we needed to do afterwards. The prices were great with them and they had one of the best prices out there. Everything was good. They were just a good company and I would deal with them again. The quality was fantastic. They knew everything. They knew what they were supposed to do and they did it. Everything across the board was perfect. We are talking about using them again but we just haven't got to the point to do it yet. I would tell people to use them because they are definitely worth hiring.
Description of Work: Kelly Cleaning Service of Grand Ledge did carpet cleaning, dryer vent cleaning and duct cleaning for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Deborah S.
01/2012
5.0
carpet cleaners
  + -1 more
A great experience! The carpets look the best they've looked in a long time. They were very professional and took their time to make sure high traffic areas and any stains were really taken care of. After a couple of bad or so-so experiences with other carpet cleaners, I plan to definitely use Kelly again.
Description of Work: Cleaned the carpets in several rooms/areas of the house includiing the stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Ronald A.
01/2012
5.0
carpet cleaners
  + -1 more
Kelly Cleaning did a great job cleaning the carpet. They were on time and did their job quickly and efficiently. Having used other companies in the past, these guys were so good I will never go back to anybody else. They explained what they were doing and what agents they used on the carpet in a very professional way. I'll be calling them this Spring for a cleaning of my large familyroom carpet.
Description of Work: Cleaned livingroom carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Contact information

9526 W Grand River Ave, Grand Ledge, MI 48837

http://www.mykellycleaning.com

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Air Duct Cleaning,
House Cleaning,
Upholstery Cleaning,
Dryer Vent Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile,
Leather & Vinyl Repair,
Water & Smoke Damage

FAQ

Kelly Cleaning Service is currently rated 4.9 overall out of 5.
Kelly Cleaning Service accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Kelly Cleaning Service offers free project estimates.
Yes, Kelly Cleaning Service offers eco-friendly accreditations.
No, Kelly Cleaning Service does not offer a senior discount.
Yes, Kelly Cleaning Service offers emergency services.
No, Kelly Cleaning Service does not offer warranties.
Kelly Cleaning Service offers the following services: Residential and commercial carpets, tile, grout, leather, upholstery and air ducts and fabric cleaning, water damage restoration & odor control.
Maid services.

Contact information

9526 W Grand River Ave, Grand Ledge, MI 48837

http://www.mykellycleaning.com