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Kelly Cleaning Service

Carpet Cleaning, Air Duct Cleaning, House Cleaning,

About us

We are a family owned & operated company that takes pride in our workmanship. We show up at the appointed time and provide expert service. We take extra care such as with spotting, pre-vacuuming every job, using high-speed drying fans and take special care to leave your home in the same condition we found it (minus the dirt of course). Additional email - klewis@mykellycleaning.com. Award winning. Cost is determined by the job.

Business highlights

50 years of trusted experience
Emergency Services Offered

Services we offer

Residential and commercial carpets, tile, grout, leather, upholstery and air ducts and fabric cleaning, water damage restoration & odor control.

Services we don't offer

Maid services.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.9171 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
4%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 171 reviews

Annemarie H.
11/2020
5.0
air duct cleaning
  + -1 more
They were on time, professional, explained things, and cleaned up. Very pleasant experience.
Description of Work: Air duct cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Kelly Cleaning Service
Thank You! Your support is greatly appreciated.

Ken H.
08/2019
5.0
carpet cleaners
  + -1 more
The crew that did this were extremely good and had no problem moving the furniture that we were not able to remove from the room being serviced. They did an excellent job of re-stretching our carpet.
Description of Work: re-stretching carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Eric S.
02/2019
5.0
carpet cleaners
  + -1 more
Excellent!! Efficient and cost effective and we will be referring them to others!
Description of Work: Office carpets cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carrie C.
12/2018
5.0
air duct cleaning
  + -1 more
They showed up on time and quickly got to work. I was very satisfied with the service.
Description of Work: Duct cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Andy P.
05/2018
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Kelly Cleaning is excellent -- we've used them for years. They cleaned the carpet in four bedrooms, a hallway and on the stairs, cleaned an area rug and a couch. Fast, thorough, friendly and they leave everything looking great. Couldn't ask more from a carpet cleaning company. Highly recommended.
Description of Work: Carpet/furniture cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Kay S.
01/2018
5.0
carpet cleaners
  + -1 more
They were able to come out same day and successfully remove all of the stains. Keith was very friendly and professional - called before he came and was able to come a little earlier than scheduled. Will definitely use them again.
Description of Work: Came home to find numerous areas where dog had been sick on her stomach and I was not able to clean it myself. I have used Kelly Cleaning Service in the past and have always been pleased with their service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joan I.
10/2017
5.0
upholstery cleaning
  + -1 more
It went very well. They were polite, punctual, and did a great job at a reasonable price.
Description of Work: Cleaned a large sectional sofa

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Holly L.
05/2017
5.0
carpet cleaners
  + -1 more
Very good job. Called me on their way over, courteous, professional.
Description of Work: We had all of the carpets in the house cleaned, some just traffic patterns.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tamarra C.
05/2017
5.0
carpet cleaners
  + -1 more
They did a great job. Got really old pet stains out perfectly.
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Irene M.
03/2017
5.0
carpet cleaners
  + -1 more
Excellent - 4 regular size rooms, one bath, one hallway all cleaned well. I have used them over the last 30 years and their service is always excellent. Small business with excellent work ethic and treats customers and employees well.
Description of Work: My main level carpets cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$168

Nicole R.
12/2016
4.0
air duct cleaning
  + -1 more
Great, was very honest and showed us how to do it ourselves
Description of Work: Cleaning drier vents

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pat G.
12/2016
5.0
carpet cleaners
  + -1 more
Great they did a wonderful job and saved me from having to get new carpet
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard K.
09/2016
5.0
carpet cleaners
  + -1 more
We were truly impressed. They were clear in their quote. Explained what we needed to do and what they could do. They arrived promptly were friendly and professional and did a beautiful job. What more could you ask for!
Description of Work: Clean two bedrooms,hallway & stairs. No scotchguard

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$137

Bernadette C.
08/2016
5.0
carpet cleaners
  + -1 more
I scheduled an appointment with Kelly Cleaning Service to clean 1 rooms. I appreciate the reminder call the day before to confirm our appt. The service technician was friendly and did a great job. I had forgotten to tell him about a spot in the carpet and when I went back up to show him, he had already taken care of it! When he was finished he showed me each room and asked if it all looked okay. Carpets looked great! They called a few days after to make sure everything was okay and asked if I had any questions. I really appreciate their customer service!
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$133

Theresa K.
06/2016
5.0
carpet cleaners
  + -1 more
This company was very courteous and did a great job. I was very impressed that they were able to get a tough pet stain out of our carpets that had been there for years. No other company was able to get this stain out. I would recommend this company to anyone.
Description of Work: This company cleaned our carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Don A.
04/2016
5.0
air duct cleaning, carpet cleaners
  + 0 more
There were magnificent. Ducts had not been cleaned since 1975...after their work, we finally have fresh air...huge difference. Workers were great...work performed in about two hours. Would recommend them to any and all...a terrific experience...thanks again !
Description of Work: Cleaned air ducts

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$307

Tracy S.
04/2016
5.0
carpet cleaners, house cleaning, upholstery cleaning
  + 1 more
Kelly and his team create an amazing customer experience from the first call- all the way to completion of the job. They are friendly, on time, efficient and experienced. I appreciated that they took extra care guarding and protecting the furniture, carpet, walls and corners without me even asking. I will definitely use them moving forward.
Description of Work: Carpet cleaning and protecting of 4 rooms, 3 walkways, set of stairs and 3 high traffic area rooms and upholstery cleaning of 1 couch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$430

Steve Z.
01/2016
5.0
carpet cleaners
  + -1 more
On time, great people, and a fantastic service.
Description of Work: Great carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Heidi S.
12/2015
5.0
carpet cleaners
  + -1 more
They were professional, friendly, and efficient. Left me a bottle of spot cleaner and several pair of shoe booties. The owner even showed up to inspect the furniture spots. I had rust and iron stains and they came out beautifully. I have 2 cats and had several aquariums.
Description of Work: Cleaned all carpets, furniture spots, and rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$361

Derek W S.
12/2015
5.0
carpet cleaners, house cleaning, upholstery cleaning
  + 1 more
Outstanding! Arrived as scheduled and worked continuously until job was done. Pre-treated a number of areas due to pet stains. Final results were excellent - carpeting and furniture cleaned like new.
Description of Work: Cleaned carpet in 3 rooms (wall to wall), 2 additional rooms (traffic areas only), stairway and second floor hallway. Cleaned couch and love seat. Pre-treated areas with difficult stains and applied ScotchGuard in 2 rooms and hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Amanda G.
11/2015
5.0
air duct cleaning, carpet cleaners, dryer vent cleaning
  + 1 more
Kelly and Mason did a great job! Very friendly and professional. Every stain I hoped they could remove from the carpets was removed and even some I didn't think would come out are gone. We paid extra to have a pet odor treatment done and it was worth every penny. No pet odors when they were done. I couldn't have been happier with the service and will definitely be a repeat customer.
Description of Work: Cleaned ducts, cleaned carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$467

Daniel B.
11/2015
1.0
air duct cleaning, ceramic tile, house cleaning
  + 1 more
I consider the operation a failure. I still have just as much dust accumulating in my home as before. They were not able to access the majority of my air duct runs because part of my basement is finished. I suggested ways of getting access through the removable ceiling tiles, but they did not feel comfortable doing so. I imagine this is a common issue, since lots of basements are partially finished. They also left messes around my house. I had to vacuum up dust bunnies and pieces of drywall on my floors and furniture near vents. The worst was in and around my furnace, where I found fist-sized clumps of dust. Within weeks my new filter was filthy. Some of the vents they did not screw back on all the way, so I had to finish the job. I would not recommend their duct cleaning service, especially if your basement is partially finished.
Description of Work: Attempted to clean my air ducts.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$403

Response from Kelly Cleaning Service
Hello, somehow I did not see this review when you made it. First, let me say that I'm sorry we did not meet your expectations. Due to this feedback, we will begin asking potential air duct clients about access to their air ducts and whether they have finished basements. If you would like we can come to your home and inspect your air ducts. If we cannot make the situation better, we will issue a partial or full refund.

Shaun D.
11/2015
5.0
air duct cleaning, carpet cleaners, dryer vent cleaning, house cleaning
  + 2 more
First of all, Buffy the receptionist is one of the nicest people I have ever talked to when requesting service. She was very thorough in her explanation of their services and potential discounts that were available. We were able to schedule an appointment approximately 2 weeks after the initial call. On the day of the visit, Brandon and Keith were the two representatives that came out to our home. They did a walk-through of the house and then explained how the process would go. We ran into an issue with the dryer vent that resulted in Brandon and Keith going into the crawlspace to fix the vent. The process took about 3.5 hours to complete. We received a discount for including the dryer vent and for removing the vent covers ourselves. I really enjoyed my experience with them and would use their services again in the future. The only recommendation I have for them is to wear shoe covers when walking through a person's home. Other than that, I highly recommend this company for services!
Description of Work: Cleaned air ducts, 20 vents and our dryer vent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$465

Denise G.
09/2015
5.0
air duct cleaning, carpet cleaners, dryer vent cleaning, house cleaning
  + 2 more
I was very impressed with Kelly's Cleaning Service. The receptionist, Buffy, was very friendly, professional, and knowledgeable about the options and services available to me. I was concerned that the dryer vent could not be cleaned (and had not been cleaned in 20 years) because it was located under a very large deck. However, Kelly's staff was willing to crawl under the deck to get the job done. Both young men arrived on time and were very personable and professional. I don't think any other company would have gone the extra mile to make sure my dryer vent was cleaned and functioning safely. The additional cost was well worth it and very reasonable. You could not have paid me any dollar amount to crawl into that extremely awkward space that has not seen the light of day in 20 years. I highly recommend Kelly's Cleaning Service.
Description of Work: Air ducts and dryer vent cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$502

Kelley D.
09/2015
5.0
carpet cleaners
  + -1 more
Good communication with the office on arrival time. Very professional, conscientious and thorough. The carpets look great. I really did not think it was possible to get some of the areas clean. Cleaned up afterwards. Easy, nice experience. Very good price compared to others.
Description of Work: Cleaned a very large family room and an extremely large living room. Both very high traffic areas with stains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Contact information

9526 W Grand River Ave, Grand Ledge, MI 48837

http://www.mykellycleaning.com

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Air Duct Cleaning,
House Cleaning,
Upholstery Cleaning,
Dryer Vent Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile,
Leather & Vinyl Repair,
Water & Smoke Damage

FAQ

Kelly Cleaning Service is currently rated 4.9 overall out of 5.
Kelly Cleaning Service accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Kelly Cleaning Service offers free project estimates.
Yes, Kelly Cleaning Service offers eco-friendly accreditations.
No, Kelly Cleaning Service does not offer a senior discount.
Yes, Kelly Cleaning Service offers emergency services.
No, Kelly Cleaning Service does not offer warranties.
Kelly Cleaning Service offers the following services: Residential and commercial carpets, tile, grout, leather, upholstery and air ducts and fabric cleaning, water damage restoration & odor control.
Maid services.

Contact information

9526 W Grand River Ave, Grand Ledge, MI 48837

http://www.mykellycleaning.com