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Kelly Cleaning Service

Carpet Cleaning, Air Duct Cleaning, House Cleaning,

About us

We are a family owned & operated company that takes pride in our workmanship. We show up at the appointed time and provide expert service. We take extra care such as with spotting, pre-vacuuming every job, using high-speed drying fans and take special care to leave your home in the same condition we found it (minus the dirt of course). Additional email - klewis@mykellycleaning.com. Award winning. Cost is determined by the job.

Business highlights

50 years of trusted experience
Emergency Services Offered

Services we offer

Residential and commercial carpets, tile, grout, leather, upholstery and air ducts and fabric cleaning, water damage restoration & odor control.

Services we don't offer

Maid services.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.9171 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
4%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 126-150 of 171 reviews

Joe G.
10/2017
5.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Sandra L.
05/2017
5.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$77

Judy W.
05/2017
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$120

Kimberly A.
07/2016
5.0
carpet cleaners
  + -1 more
Always do a great job!
Description of Work: Cleaned carpets

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

David B.
05/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Carpet Cleaning. Excellent work. They called back right away. Did a great job. Our carpeting is older. We have raised a family here and clean the carpeting annually. Their prices are very good. I would recommend them and we will be using them again this fall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cindy A.
04/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned carpeting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Keith L.
02/2016
3.0
carpet cleaners
  + -1 more
unknown
Description of Work: We live 20 miles from them and they do not feel that it is worth the travel time.
Rating CategoryRating out of 5

Response from Kelly Cleaning Service
Hello, We do serve Leslie. We have a job scheduled in Leslie this week in fact. We do charge an additional 35.00 trip charge for Leslie which is actually 36 miles from the shop where we store our service vehicles. Without the 35.00 trip fee, it would not be profitable for me to send a two man crew and a van that far out. The 35.00 does not actually make up the entire cost of a trip to Leslie as well as the reduced revenue due to the van and crew spending more non revenue producing time on the road than average. We split the cost with our clients in Leslie as we do appreciate their business. Regards - Kelly

Deborah M.
02/2016
5.0
carpet cleaners, dryer vent cleaning
  + 0 more
unknown
Description of Work: Two very nice young men did the impossible and got access to my dryer vent inside a small laundry/bath room. They were early for the appointment and professional, and very kind to a woman who should have had the vent clean a lot sooner. I will use Kelly Cleaning Service again. Maybe carpet cleaning next time!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Cami P.
02/2016
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Hiroyuki F.
01/2016
5.0
carpet cleaners, house cleaning
  + 0 more
unknown
Description of Work: Entire duct clean-up + Carpet cleaning in two rooms and a hallway. |They showed up a little late (about 30 min late), but they called us up front and it was fine with us. They finished all the jobs within the time they promised to finish despite the 30 min delay at the beginning. They are a family business (father and a son), and their work ethic was good so as their service quality. Our little daughter had put some drawings on the carpets with markers, but those were completely gone after their clean up service and they looked as new. My wife especially liked this result. Overall, we were satisfied with their services, and we would use them again in the future.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$509

Cheryl P.
10/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Frank W.
10/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned carpeting through out house. Very dirty carpet before, very clean after.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Robert E.
09/2015
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: Carpets, couches, vents.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Paul P.
08/2015
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: They were excellent. Prompt, nice to deal with and very professional. The only thing I noticed was they didn't put separators under all furniture. This was a minor thing and I will use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Bobbi D.
06/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: THEY DID A GOOD JOB. WORKED H****** SOME VERY WORN AREAS. WERE PLEASANT TO HAVE IN THE HOME. THEY WERE VERY PROFESSIONAL AND HELPED ME TO REMEMBER ALL THE JOBS I NEEDED DONE. VERY NICE PEOPLE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Janice V.
11/2009
5.0
carpet cleaners, upholstery cleaning
  + 0 more
From the first phone call through the cleaning process things went phenomenal! The Kelly family is an extremely pleasant and competent group to work with. Father and son came to the house, vacuumed all areas and furniture, prespotted all areas, cleaned throughly and quickly and asked for my inspection. Any area I felt needed "touching up" was done without question and in a very pleasant manner. The actual price I paid was about 10% less than I was originally quoted too! I would definitely recommend Kelly Cleaning Service for anyone who is looking for a great job done by a great company!!
Description of Work: Cleaned carpeting in one large room, two bedrooms, hallway and stairway. Also cleaned an area rug, two chairs and one couch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$262

james H.
10/2009
5.0
carpet cleaners
  + -1 more
From the first phone call they were extremely friendly and helpful. They scheduled right when we needed them and arrived on time. They set to work using all their own water and machinery. A father and son...both named Kelly...did the work. They were pleasant yet didn't spend too much time talking they just talked a little while they worked. They were so thorough. They even used a type of broom/raking device after they cleaned the carpets to bring up the nap. AMAZING Job. The carpets are still spotless, the two dog and one cat smell is gone and the furniture looks like new. Yesterday we received a hand signed thank you card. This is one locally owned business that we will use time and time again.
Description of Work: Steam cleaned our wall to wall carpets, area rugs and furniture

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Laura W.
09/2009
5.0
carpet cleaners
  + -1 more
This was my first time using Kelly Cleaning Services for the carpets in my home, and it won't be the last time I use them. They were fantastic from start to finish. They were very fast in responding to my e-mail inquiry, showed up on time, and were very respectful of my home and very professional & pleasant to work with. My carpets still look great. Will definitely use them again.
Description of Work: Carpet cleaning in living room, hallway, family room, office and guest bedroom - they have three different cleaning levels, and I opted to do the classic level which is the middle level and includes moving furniture. Teflon treatment for added stain resistance in high-traffic areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$207

Andy P.
09/2009
5.0
carpet cleaners
  + -1 more
They were fantastic. Arrived on time, extremely friendly, got right down to business and were done in no time. The carpets and the couch looked amazing -- better than we had expected. Not a single stain remained and everything looked like new. They couldn't have been nicer and their service was top notch. They are now our go-to carpet guys.
Description of Work: The two Kellys cleaned an area rug, couch, the carpet in four bedrooms, a hallway and the stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

Matt B.
08/2009
5.0
carpet cleaners
  + -1 more
I had had this done a few years ago (the same area) and a higher price and with poorer results by another company, so I had my fingers crossed. But Kelly Cleaning Service did a great job. They will get my business again in the future.
Description of Work: He vacuumed the stairs, hall and dining area before using the "shampoo". He did a thorough job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Laurie B.
05/2009
5.0
carpet cleaners
  + -1 more
I am very pleased. The two gentlemen who came worked as a team and were very efficient. They prevacuumed, moved the sofas, pretreated stains and did a thorough, complete job. It took most of the rest of the day for the carpet to completely dry with the windows open and no fans.
Description of Work: I needed some carpet cleaning done - living room, dining room and hallway. They came exactly on time and did a wonderful job. They also did a "face" cleaning on my sofa and love seat, which is where they clean only the seating areas (not the backs or sides).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Allison B.
05/2009
5.0
carpet cleaners
  + -1 more
They were on-time, friendly and professional. I prepared to have them at my house for about an hour but they finished quickly and showed me the work as it was being done so I could see how clean my carpet was getting. The whole process only took 30 minutes (max.). For the price and quality of service I will definitely be coming back to Kelly's whenever I need my carpet's cleaned. Another bonus was that I called on a Wednesday and was able to schedule an appointment for that Friday which was convenient because I often do not think to set these appointments up weeks in advance.
Description of Work: Steam cleaned my living room and 2 hallways

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

james O.
04/2009
5.0
carpet cleaners
  + -1 more
They arrived when they said they would and even called 15 minutes ahead of time to remind me they were coming. Work was done promptly
Description of Work: cleaned living and dining room and hallway

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from Kelly Cleaning Service
THANKS. I APPRECIATE THE FEEDBACK. I'M GLAD YOU WERE HAPPY WITH THE JOB AND I HOPE WE CAN BE OF FURTHER SERVICE IN THE FUTURE. I HOPE THE SPOTTING BOTTLE WE LEFT FOR YOU COMES IN HANDY. - KELLY

Marya S.
03/2008
5.0
carpet cleaners
  + -1 more
Kelly did a great job. Price came in right at estimate; then added the carpet protectant when I asked for it, but did not try to sell it to me, or sell me the more expensive kind that I probably don't need. Very friendly and quick service. I would recommend him and Kelly Cleaning Service to anybody!
Description of Work: Cleaned the carpets in two rooms (approx. 300 sq. ft.) - removed pet stains, high traffic areas; applied carpet protectant.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Kelly Cleaning Service
THANKS FOR PROVIDING FEEDBACK ON ANGIE'S LIST. I SEE WE WILL BE DOING SOME SERVICES FOR YOU LATER THIS WEEK. YOUR FEEDBACK AND REPEAT BUSINESS MEANS A LOT TO US. THANKS!

Renee B.
07/2007
5.0
carpet cleaners
  + -1 more
They are a family run company, so you know you are not getting some teen aged kids to do your rugs. They are very reliable and very professional.
Description of Work: They shampooed around 1500 square feet of rugs in our home using a machine. They also cleaned out all our heating and air conditioning ducts. They spent about 2 full hours doing this and they did move some of our furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Contact information

9526 W Grand River Ave, Grand Ledge, MI 48837

http://www.mykellycleaning.com

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Air Duct Cleaning,
House Cleaning,
Upholstery Cleaning,
Dryer Vent Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile,
Leather & Vinyl Repair,
Water & Smoke Damage

FAQ

Kelly Cleaning Service is currently rated 4.9 overall out of 5.
Kelly Cleaning Service accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Kelly Cleaning Service offers free project estimates.
Yes, Kelly Cleaning Service offers eco-friendly accreditations.
No, Kelly Cleaning Service does not offer a senior discount.
Yes, Kelly Cleaning Service offers emergency services.
No, Kelly Cleaning Service does not offer warranties.
Kelly Cleaning Service offers the following services: Residential and commercial carpets, tile, grout, leather, upholstery and air ducts and fabric cleaning, water damage restoration & odor control.
Maid services.

Contact information

9526 W Grand River Ave, Grand Ledge, MI 48837

http://www.mykellycleaning.com