We are a family owned & operated company that takes pride in our workmanship. We show up at the appointed time and provide expert service. We take extra care such as with spotting, pre-vacuuming every job, using high-speed drying fans and take special care to leave your home in the same condition we found it (minus the dirt of course). Additional email - klewis@mykellycleaning.com. Award winning. Cost is determined by the job.
Business highlights
50 years of trusted experience
Emergency Services Offered
Services we offer
Residential and commercial carpets, tile, grout, leather, upholstery and air ducts and fabric cleaning, water damage restoration & odor control.
About two weeks after they were here I had real bad spotting in an area where there were not spots before so they promptly came back out and corrected the problem. We determined the spots were caused by a chemical they previously had used which they were no longer using. They were professional, did the job and got out of there. I will use them again in the future.
Description of Work: I used Kelly Carpet Cleaning to clean my carpet, including spot cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Victoria D.
11/2011
5.0
air duct cleaning, carpet cleaners
+ 0 more
The workers showed up on time. They were most courteous, professional and efficient every step of the way. They cleaned the ducts and carpets most thoroughly, explaining what they were going to do next at every step. My house was never that clean before! After they were finished, they cleaned up whatever debris hoses brought from outside. I definitely got my money's worth with this company. I will certainly recommend it to anybody who is looking for the duct/carpet cleaning.
Description of Work: Duct cleaning ( they took out every vent and then screwed it back in place very carefully) and carpet cleaning ( got every stain out).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$478.8
Molly B.
11/2011
5.0
carpet cleaners
+ -1 more
I was very pleased with Kelly Cleaning Service. I got a price over the phone and that is the price I paid - no surprises when the bill was presented. The 10% was a nice perk. I received a reminder call (always appreciated!) and they were on time. The carpet looks 100% better. There were some stains that completely disappeared and some larger ones (mainly a traffic pattern that went from the hallway into the bedroom) but look much, much better. I really thought the dirt from the traffic pattern was there to stay, so was pleasantly surprised to see how clean they got it. I am going to hire them again to clean our family room and office.
Description of Work: I had 2 bedrooms, walk in closet, hallway, dining room and living room carpet cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$169.2
Kathy M.
11/2011
5.0
air duct cleaning
+ -1 more
I wanted the duct work cleaned on our 50 year old house. The appointment was scheduled within a week. Kelly arrived promptly and did a great job.
Description of Work: We had the duct work cleaned. Kelly did a great job.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$270
Sonia O.
10/2011
5.0
air duct cleaning
+ -1 more
They were recommended to me by a friend and then I checked Angie's list. They were graded "A". I called and made an appointment for 9/13 to have them come and clean out my air vents and dryer vent. The person taking my information was very pleasant and professional. I wasn't home but my son was. He said they did a very thorough job and cleaned up after themselves in about an hour. They even fixed a loose screw on one of the intake vents. The next time my furnace came on, I didn't detect the usual dust smell. I was very impressed with Kelly Cleaning Service's work. I will assuredly hire them in the future and without reservation I recommend this company.
Description of Work: Air duct cleaning of 10 vents and my dryer vent.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$285
Thomas G.
10/2011
5.0
carpet cleaners
+ -1 more
They were punctual, reminder call the day before, work was done as described, the price given over the phone was the final price, even though I understood that my estimations of the work area size may have been different from what they actually had to do. They were very professional in how they conducted their operation and cleaned up after themselves when they were done...even left "booties" for us to wear until the carpet was fully dried. We will certainly use them again and will give their cards/number out to all our friends/neighbors who need this type of service.
Description of Work: One room wall to wall, two hall ways and one room traffic area only.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Mary K H.
09/2011
5.0
air duct cleaning, carpet cleaners, upholstery cleaning
+ 1 more
Kelly's arrived on time and went to work efficiently. They were pleasant and friendly and answered questions thoughtfully. They did a thorough job of duct cleaning without raising a lot of dust through the house. Then they reviewed what they had done and showed me the duct access points. Their steam method got the deeply imbedded dirt out of the large oriental rugs without damaging the rug or the hardwood floors beneath. They moved furniture to access the rugs and put plastic under the furniture legs to protect the rugs until they dried. They even cleaned a couple of small rugs for no extra charge. They did a fabulous job of cleaning the upholstered chair: it looks much brighter: just like new! All in all, my experience with Kelly's Cleaning was most positive. I would highly recommend them!
Description of Work: Firstly, our air ducts hadn't been cleaned since the house was built in 1955! Add to the dust of ages, the plaster dust of some recent remodeling, and they REALLY needed cleaning! Then, they cleaned several area oriental rugs. Finally, they cleaned an upholstered chair that my mother had taken to the nursing home, and while it wasn't too dirty or stinky, it did need cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
TERESA W.
08/2011
5.0
carpet cleaners
+ -1 more
This carpet had not been professionally cleaned since it's installation many years ago. It is an off-white berber. The service provider was extremely knowledgeable and professional. The reception staff was very helpful in providing estimates and scheduling the appointment. They were the only business on my Angie's list search that contacted me back about my inquiry. The results of the cleaning were excellent. We still have a few expected stains in the traffic areas, but given the amount of time between the laying of the carpet and the first cleaning, the staining is nearly removed. Excellent results for a white carpet that had never been cleaned. We have a dog and several cats. We are extremely satisfied and will use this company again.
Description of Work: Carpet cleaned for hallway, stairs, living room and dining room. We also purchased the Scotch Guard. This added a little more to the initial estimate which was below $120.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
James G.
08/2011
5.0
carpet cleaners
+ -1 more
They did a great job the first time. The total sq. footage of carpeting was about 3200 on the main floor, and about 200 sq. ft on a basement carpet stain. They returned a second time to make sure all the stains in the basement were cleaned.
Description of Work: If there was an A+ rating Kelly would get it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$580
JON R.
08/2011
5.0
carpet cleaners
+ -1 more
Water damage isn't something you can anticipate, however having a roster of reliable service providers is key. Angie's List brought Kelly onto my roster last fall and I went to the "bull pen" for a "relief pitcher" and Kelly came to the rescue. Striking out the side and saving considerable expense on the part of this condo-owner. Jon Reynolds
Description of Work: On July 27,28 the Lansing (MI) area was hit with two 100 - yr rain storms. Would you believe two of these on consecutive days? The window well in my condo filled with water and entered the basement through the caulking of the old 37 yr window seals, flowing down the basement wall and wetting a large area of carpet. I called Kelly (Lewis) on Thursday morning. I expected him to be inundated with calls and work given the rains of the previous two nights. I was told that Kelly's schedule was full for Thursday, but he would try to work me in. By mid-afternoon I received a call stating that Kelly and his helper has just finished a job a few blocks away and if convenient they could drop by to evaluate my situation. Kelly arrived in about 15 minutes reviewed the situation and stated that he still had several calls, but would complete those and be back later in the afternoon. He reviewed the situation more fully and Friday morning he arrived with water extraction equipment and set to work on the wet carpet. Additionally he obtained a large industrial fan and with the help of my two dehumidifiers the situation was restored to near normal in about 5-days. I was particularly impressed with Kelly's calm matter of fact demeanor and willingness to explain what he was doing and the rationale for his actions. The job required that considerable amounts of carpet be pulled from the baseboard. Kelly patiently and carefully reinstalled this and the job was complete and cleanup detail was fantastic. I will be calling Kelly again in the fall for my annual carpet cleanup. His excellent service last fall was what led me to call him for the July 27th emergency.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$270
Jeanne J.
07/2011
5.0
carpet cleaners
+ -1 more
Kelly got out stains that I was sure would not come out! But they did it! I wish I had before and after pictures for you! They were professional, efficient, did not rush but also, did not waste time, and my carpet is like new! Their equipment was well cared for. They explained the process and the drying time for the scotch guard. Also, they asked which area I wanted dry first - and that is where they started, then placed a large fan in the area that really accelerated the drying! I can't imagine having anyone else clean my carpets! One other thing... when I called to inquire about their services, I spoke with their a very nice person who gave me the history of the company, prices for what I wanted done, options, and just helped me get to exactly what I wanted done and needed. She was knowledgeable about the service and it was most helpful.
Description of Work: First, even though I had vacuumed, they vacuumed all areas they were to clean! Cleaned high traffic areas of my carpet - meaning they did not move furniture (my choice). Areas included living room, dinning room, stairs, loft area, landing, bathroom, and master bedroom. They also scotch guarded!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$172
Rudolf O.
07/2011
5.0
air duct cleaning, carpet cleaners
+ 0 more
Great service. Will hire them again.
Description of Work: They cleaned carpets in four rooms and performed air-register cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$260
Reed B.
06/2011
5.0
air duct cleaning
+ -1 more
They showed up on time, were courteous and did an excellent job.
Description of Work: We bought an older house in which the previous occupants had dogs and smoked. The smell coming out of the air ducts was awful! Kelly's did an outstanding job cleaning years of smoke, dog hair and other assorted gunge out of the air ducts. They were timely, professional and well worth the price. I will certainly be using them again and highly recommend them to others.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$284
Rhonda T.
05/2011
5.0
air duct cleaning, carpet cleaners
+ 0 more
I couldn't be happier with this service provider. Everything was wonderful, including service before, during and after the sale. Getting a quote was made especially easy by the fact that I was able to work with a representative of their business via email. I think her name was Buffy. She was very accommodating, responded promptly, and provided enough details/specifics for me to make an informed decision. On the day of the service, the crew was running behind because of their first appointment, but they kept me informed and I never felt left in the dark. The service they provided was wonderful. My carpets and my air ducts looked GREAT! They followed up the following week with a phone call to confirm that I ws happy with the service provided. I really cannot say enough good things about my experience with Kelly Cleaning Services. I will definitely use them again!!
Description of Work: I had all of my carpets cleaned as well as complete air duct cleaning throughout my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Cindy B.
04/2011
5.0
air duct cleaning, carpet cleaners
+ 0 more
Best of any duct/carpet help that we have ever had. They even rake the carpet at the end and provide fans to dry in major living areas.
Description of Work: We had Kelly's service clean out air ducts after a large remodel and clean our carpet through out the entire home. Not only were they the best and most through carpet cleaners I have ever had , they took special care of extra challenging carpet areas with great success. Kelly is prompt and very easy to work with, he is most knowledgeable about the variety of carpeting in homes and had a very efficient and thorough duct cleaning process. Great service!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Robert W.
02/2011
5.0
air duct cleaning, carpet cleaners
+ 0 more
good, thorough job, lots of communication.
Description of Work: duct cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Roger H.
12/2010
5.0
air duct cleaning
+ -1 more
Quick phone estimate based on sq.ft. and number of vents. Price matched estimate. Arrived and completed work as scheduled: gave discount as promised for pre-removal of vent covers. Did not explain what they were going to do well. After job cleanup was not perfect. Some grease from machine was left behind.
Description of Work: Cleaned air ducts.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Norma T.
12/2010
5.0
carpet cleaners
+ -1 more
I was very satisfied with the person that performed the work. As I recall they might have been the only service listed at the time on Angie's List. I would recommend them. They were very responsive to my call. He came on time and did a thorough job. He was very pleasant. I am very happy with the job he did. The price was very reasonable. Our carpets were old and stained and he did a good job.
Description of Work: I had my carpets cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
JON R.
10/2010
5.0
carpet cleaners
+ -1 more
Very well. Two person crew got to work and were out of the condo in two hours. We left during the cleaning. Crew locked up when finished. Informed me by cell phone that job was complete. We returned appoximately 8hrs later and the carpet was pretty much dry. Jon Reynolds
Description of Work: Showed up right on time. (I thought the appointment was to be a week later -- my bad) However, entered condo and performed needed task (carpet cleaning) with "no fuss no muss".
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$195
Janice B.
09/2010
5.0
carpet cleaners
+ -1 more
The carpet cleaning went really well. They did such a good job I plan to use their services in the future to clean my furnitiure.
Description of Work: Kelly's cleaned six rooms two set of stairs, one hallway and one walk in closet. I have very light beige carpet. Kelly's also removed most of a blue paint stain that had been in the carpet for over six months. I was amazed they were able to get most of the stain out. You can barely see it and only if you are looking for the stain.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$218
Trina R.
09/2010
5.0
air duct cleaning
+ -1 more
Was right on time and did a VERY thorough job. One lesson learned is that there will be a lot of long hoses going through the house, so move any fragile items to prevent damage. I had a vase with silk flowers sitting on a light weight, skirted three legged table in the foyer. It isn't the sturdiest table and a hose going through the foyer to another room bumped it, knocking the vase over and breaking it on the hardwood floor. I should have thought to move the fragile items in the foyer out of the way, but didn't. Although the vase was an antique it wasn't particularly valuable and I felt it was more my fault for not moving it to something more stable while the work was being done. But he changed my price, doing the dryer vent cleaning for free because of it.
Description of Work: Had dryer vents and heating & cold air return ducts cleaned in house built in 1918 and originally heated by coal. The ducts were covered in black soot from the many years before the furnace was converted to gas. This was the first time the ducts had been cleaned in the 90+ year old home and he had a LOT of dust, dirt, and black soot to clean out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$214
Susan H.
09/2010
5.0
carpet cleaners
+ -1 more
It turned out fine. He did a marvelous job. I thought it was excellent. I would hire him back anytime. He was very careful, moved all the furniture and he put down pads to protect the carpet after cleaning. He did spot removal. It was done quickly. He was nice and polite. He was timely. He made an appointment and showed up when he said he was going to.
Description of Work: He cleaned the carpet throughout my house on the first and second floor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
saniya K.
08/2010
5.0
carpet cleaners, upholstery cleaning
+ 0 more
Kelly cleaning is a class act, punctual, professional the best bang for your buck. they cleaned the whole house using hot water extraction in a matter of 3 hours. Would highly recommend them. if you Need your carpets cleaned in the Lansing area call them.
Description of Work: We had the entire house carpets cleaned as well as the upholstery of the dining chairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Margaret M.
07/2010
5.0
carpet cleaners
+ -1 more
Excellent! Kelly was responsible, respectful and friendly, and the quality of his work was fantastic! I have used other companies to clean our carpets before (the "5 rooms cleaned for $100" type of thing), but I've not been very satisfied with the results. I joined Angie's List specifically to find a different carpet cleaning company, and I so glad I did. Kelly listened carefully to my concerns, took extra care with the stained areas, and when all was said and done, the carpets look almost new. I have already sung his praises to a neighbor, and will not hesitate to recommend his company again.
Description of Work: Carpets, including a stairway, were cleaned throughout the house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Elaine W.
04/2010
5.0
carpet cleaners
+ -1 more
Kelly and his assistant were great. They asked about using non-scented chemical treatment before applying, they said how long the entire process would take, 2 hours. It was a warm but rainy day so they suggested using a room fan that they provided to speed up the drying time. They gave us booties to use for the next day while the carpets were still drying. They were good to our dog. Will have them out again.
Description of Work: We had the carpets cleaned in 5 rooms plus the hallway. We just bought this home, after it was vacant for a year; then had both the kitchen and master bathroom renovated so there was plenty of dirt and dust everywhere. They made the 16 year old carpeting look, smell and feel great.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Air Duct Cleaning,
House Cleaning,
Upholstery Cleaning,
Dryer Vent Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile,
Leather & Vinyl Repair,
Water & Smoke Damage
FAQ
Kelly Cleaning Service is currently rated 4.9 overall out of 5.
Kelly Cleaning Service accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Kelly Cleaning Service offers free project estimates.
Yes, Kelly Cleaning Service offers eco-friendly accreditations.
No, Kelly Cleaning Service does not offer a senior discount.
Yes, Kelly Cleaning Service offers emergency services.
No, Kelly Cleaning Service does not offer warranties.
Kelly Cleaning Service offers the following services: Residential and commercial carpets, tile, grout, leather, upholstery and air ducts and fabric cleaning, water damage restoration & odor control.