For over 80 years, Hedlund Plumbing has been the trusted choice for plumbing services in Lansing. Our licensed team is committed to delivering exceptional results for all your plumbing needs. Contact us today for reliable and professional service you can count on.
Business highlights
85 years of trusted experience
Services we offer
Plumbing for residential & commercial service, repair, installation & new construction.
Description of Work: They changed the wax ring on my faucet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Sharon K.
04/2015
5.0
plumbing, water heater repair
 + 0 more
unknown
Description of Work: Hot water heater, faucet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jordan R.
04/2015
5.0
plumbing
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Judith P.
04/2015
5.0
plumbing
 + -1 more
unknown
Description of Work: Cleared sewer line. Great job!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Hedlund Plumbing
Thank you for the great review! We're very happy to help you out with that drain line.
Kay & Dell S.
04/2015
3.0
plumbing
 + -1 more
unknown
Description of Work: They fixed a leak in a pipe in the basement from the hook-up to the commode in the bathroom. They had to cut a fairly large hole in the Master bedroom wall to reach the pipe, but never repaired the wall afterwards. They also reset the stool.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0
Response from Hedlund Plumbing
I'm sorry to hear about your experience with our Service Dept. I would like to clarify & explain a few things though. We did this drain replacement work almost a year ago, on 5/20/14, and it was to replace a toilet drain and branch line to a main stack. I did review the job summary and the time needed for the work was in-line with a typical replacement of this nature. We did need to open part of a wall to access the main stack for a connection point, but we are not able to take care of drywall repairs since we are not carpenters/drywallers. Our technician should have given you some contact info for a drywall repair company we often use, and if he failed to do that I do apologize for the confusion. I do appreciate the info on your experience though, as we will discuss it further with the technician to make sure we do a better job with communication on the drywall repairs in the future.
Mike B.
04/2015
5.0
drain cleaning, plumbing
 + 0 more
unknown
Description of Work: Kitchen and laundry drain backed up, they came in and snaked the line.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Hedlund Plumbing
Thank you very much for the great review!
Claire B.
03/2015
5.0
plumbing
 + -1 more
unknown
Description of Work: I called Hedlund because of a burst water pipe. They sent a plumber out within a few hours (and I called in the afternoon). The plumber was knowledgeable, professional, and gave me tips for next steps to repair the water damage and how to avoid frozen pipes in the future. I definitely will use again!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
Response from Hedlund Plumbing
Thanks for the wonderful review. Frozen/split water pipes always go to the top of the wait list due to the nature of the leak, and I'm so glad we were able to get that fixed right away for you!
Katherine D.
03/2015
5.0
plumbing, water heater repair, wells
 + 1 more
unknown
Description of Work: Replaced hot water heater and sump pump
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Response from Hedlund Plumbing
Thank you for the great review! It was our pleasure to get that heater and sump pump taken care of for you, and thanks again for the business!
BRIAN D.
02/2015
5.0
plumbing
 + -1 more
unknown
Description of Work: The base of my toilet was leaking. In addition I wanted a "taller" toilet seat (So new toilet installed.). The work job was done with professional excellence though I always find Hedlund more expensive. They do great work.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$630
Response from Hedlund Plumbing
Thanks for the review, and it was our pleasure to help you out with that toilet replacement. That Kohler toilet we installed is one of the best flushing models manufactured today, so it should give you excellent trouble free operation for a long time. Just for the record regarding the price, the model we needed to install was slightly more expensive due to the drain in the floor being closer to the wall than normal. A conventional toilet would not have worked and that had an effect on the price. Thanks again for the opportunity!
Mary S.
01/2015
5.0
plumbing
 + -1 more
unknown
Description of Work: replace a hot water heater
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$1,000
Response from Hedlund Plumbing
Thanks for the wonderful review. Glad we could help out with that water heater and thanks again for the business opportunity!
Ron K.
10/2014
5.0
plumbing
 + -1 more
unknown
Description of Work: Replaced two freeze proof faucets and installed shut off valves for each faucet.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Response from Hedlund Plumbing
Thank you for the great review! It was our pleasure helping out with the replacement of those hose faucets. We appreciate the opportunity!
Jane C.
10/2014
5.0
plumbing
 + -1 more
unknown
Description of Work: Replaced water pipes. Went great
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Response from Hedlund Plumbing
Thank you for the wonderful review. It was our pleasure to be able to help you out with the piping replacement!
Juli S.
10/2014
5.0
plumbing
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
ROBERT G.
10/2014
5.0
plumbing
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,700
Josh F.
06/2014
5.0
plumbing, water heater repair
 + 0 more
unknown
Description of Work: Finished below-grade basement plumbing. Put in a crock. Did a fantastic job, and even re-filled the concrete on request.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
James S.
06/2014
5.0
plumbing, water heater repair
 + 0 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$880
Lynelle M.
06/2014
5.0
plumbing, water heater repair
 + 0 more
unknown
Description of Work: Replaced two toilets. Very responsive, prompt, professional. I wanted a somewhat unusual brand of toilet (Toto). Other area plumbers acknowledged it was a quality brand, but only seemed interested in using their usual brands. However, Hedlund was very responsive to my request. Hedlund's price was much better than another firm I'd used for other things. The plumber who came to my house was pleasant, very tidy and paid excellent attention to detail on the installations. Will definitely go back to Hedlund for other plumbing needs.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
james C.
06/2014
5.0
plumbing
 + -1 more
reliable and timely work
Description of Work: serviced a toilet and replaced a toilet,
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Jane G.
05/2014
5.0
plumbing
 + -1 more
unknown
Description of Work: Multiple small jobs and then a bigger issue with an outside faucet. Very clearly communicated what was going on and what needed to be done to fix issues.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Response from Hedlund Plumbing
Thank you for the great review. We appreciate the opportunity!
Darrell W.
05/2014
5.0
plumbing
 + -1 more
unknown
Description of Work: Re-routed some pipes, did good work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michael C.
04/2014
4.0
plumbing
 + -1 more
unknown
Description of Work: Repaired leak
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$300
Christopher S.
04/2014
4.0
plumbing, water heater repair
 + 0 more
unknown
Description of Work: Troubleshoot old hot water heater, install new hot water heater and install new sump pump. The experience was good, however I have recently learned that I was required to pull a township permit upon replacement of the hot water heater. While I understand this is my responsibility, I would expect a service professional to inform me of this requirement.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,700
Response from Hedlund Plumbing
We automatically pull permits for all of our water heater installations, so that should have been taken care of at the time of installation. I would surely like to know the local address where the installation took place in order to check our records. Perhaps it's already pulled or there was a mix-up through the local Township/City. I'm not finding this customer name in our records either.
Linda O.
03/2014
5.0
water heater repair
 + -1 more
.
Description of Work: water heater replacement
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$771
linda D.
11/2012
3.0
home remodeling
 + -1 more
x
Description of Work: Hedlund plumbing was sub-contracted thru Lowe's on S. Cedar in Lansing. Hedlund came out on a Friday and pulled the tiolet and the vaniety out of the bathroom, then on Monday the new flooring was put down. On Tuesday Hedlund came back to put the new tiolet and new vaniety in, and installed a new facuet and new sink. He was here about 4 hours, and when he was done he just left, well we went in to check out everything. The facuet handle on the cold side did not stop turning it went around and around, then we flushed the tiolet and it did not stop running, and when the old vaniety was pulled out and new one put in there where two holes left in the tile on the wall and he did nothing to cover them up. So we called Lowes's within 10 minutes of hm leaving and he came back about an hour later, and fixed the tiolet, but said the facuet was broken and he couldn't fix it, we needed a new one, we went to Lowe's got the new part and they came out to fix it again (all this was covered in our contract with Lowe's) and they got the cold water handle to work right, then two days later the same thing happened to the hot water handle, called Lowe's again and Hedlund was out the next day to fix it. What mad us mad was that when the original guy left he didn't check anything and didn't say anything, he just left, didn't say good-bye, he just left knowing that parts of the sink were not working.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
5.0
$1,100
Response from Hedlund Plumbing
Just to clarify a couple things, the original technician did communicate the problems with our office and Lowe's but failed to communicate properly with the customer. Although he is a new technician for us, there was no excuse for failing to keep the customer in the loop regarding the fixture issues. We always try and do everything possible to comunicate with the homeowner and in this case we dropped the ball. The issue has been addressed with the technician and I don't expect we will have this problem in the future. The other thing we sometimes get caught in the middle of is defective product/fixtures that we install for others. Whether we are working directly with a customer that purchased their own materials or an installation through a homecenter, we do everything possible to ensure that the installation is performed properly. Sometimes we run into defective product such as the case with this faucet, that we unfortunately cannot do much about, as the customer needs to work with the original store. I do appreciate the feedback, and although it's not the type of positive review we usually see, we can absolutely learn from it and I can assure you this will end up being a positive for our service department for future jobs. Thanks again....Tom Hedlund
BONNIE K.
11/2012
5.0
plumbing
 + -1 more
See above.
Description of Work: Our shower had been improperly fixed the last time by another plumber who charged us high rates. We continued to have the same problem with our loss of hot water only in that shower. We decided to call Hedlund's and they were great about explaining what the problem was and how it should be fixed and that they would contact the company about warranty. They kept us informed on the part needed and dealt with the company and got us the part under warranty and charged us with only a service call. It was a reasonable rate for a service call and very professionally done. I had spoken with Tom Hedlund during the wait for the part and he was personable and professionaI and I would recommend Helund's.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$57
Response from Hedlund Plumbing
Thank you for the great feedback! We were very happy to help figure out that temperature and cartridge problem, and I'm so glad the manufacturer was able to work with us on the warranty.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
FAQ
Hedlund Plumbing is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 6:30 AM - 5:00 PM
Tuesday: 6:30 AM - 5:00 PM
Wednesday: 6:30 AM - 5:00 PM
Thursday: 6:30 AM - 5:00 PM
Friday: 6:30 AM - 5:00 PM
Saturday: Closed
Hedlund Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa