Grays Outdoor Services

Tree Service, Landscaping - Lighting, Property Management,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

FRONTLINE WORKERS RECEIVE $200 OFF EVERY $1000 SPENT!! Here at Grays Outdoor Services we are committed to excellence in the outdoor service industry. We work together as a professional team serving the Metro Area for over a decade, offering and designing superior quality for many properties. We are committed to being on time and providing quality for any outdoor service need. Thank you for giving us the opportunity to earn and keep your valuable business. We have 10 employees and are a full service company that provides on time professional services.

Business highlights

23 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered

Services we offer

tree service , landscaping , brick pavers, sprinkler systems, lawn care,trash outs,hardscaping, drain tiles

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

20%

Emergency Services
Yes


Accepted payment methods

Check
Financing Available
PayPal

Photos of past projects

Reviews

4.696 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
4%
3
1%
2
2%
1
13%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.6
responsiveness
4.6
punctuality
4.7

Filter reviews by category

Showing 51-96 of 96 reviews

Jeffrey S.
07/2020
5.0
tree service
  + -1 more
These guys rock! They had most of the work done by the time i went to finish paying them. These guys were fast. From estimate to completion everything was above board and professional. I highly recommend Grays tree service,
Description of Work: Had 3 trees removed from property

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Kyle S.
07/2020
5.0
tree service, deck cleaning
  + 0 more
Great work. Fast efficient. Would easily hire again and refer. Thanks
Description of Work: Couples of trees cut down and grinded out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Susan L.
07/2020
5.0
tree service
  + -1 more
I had a large tree branch that extended over my garage. One worker climbed the tree removing the branch in sections while the team on the ground cleared the debris. My driveway and yard were spotless! I would definitely recommend Grays.
Description of Work: tree work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Alice I.
07/2020
1.0
tree service, deck cleaning
  + 0 more
I was contacted and told someone would come and take a look at the tree and called me back. Nobody ever called me back with a price. I would not use them again.
Description of Work: Cut down a tree.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
2.0
punctuality
2.0


Response from Grays Outdoor Services
I apologize for any miscommunication but we notified you and called you several times We offer a very professional service for our customers not very fair You judge us would you never returned our calls nor used our service sorry you feel differently

Jennifer P.
07/2020
5.0
tree service
  + -1 more
They went above and beyond for us. I’m truly appreciative and would highly recommend them to anybody looking for tree removal services.
Description of Work: emergency tree

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sharon B.
05/2020
5.0
tree service, deck cleaning
  + 0 more
Great! The job was done in 15 minutes.
Description of Work: Stump removal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

John M.
05/2020
5.0
tree service, deck cleaning
  + 0 more
it went very well,cleaned up and in and out within 1 hour
Description of Work: 2 pine trees cut down ,and stumps grounded down

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Debra R.
05/2020
5.0
tree service, deck cleaning
  + 0 more
Awesome!! Very professional, did great work and cleaned up afterwards. Could not have gone better!! Would recommend them to everyone!!
Description of Work: 4 trees cut down, 1 trimmed, stumps ground

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Alice J.
04/2020
5.0
tree service
  + -1 more
Very professional, very fast & very clean. From start to finish, excellent service! Watching these guys work was a pleasure! Like a well-oiled machine, each man knew his job & performed it flawlessly. The most unbelievable part? All wore masks & all kept 6 feet between them at all times. Would hire this company again in a heartbeat!
Description of Work: Tree trimming & dead wood removal.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Grays Outdoor Services
thank u very much for your business we appreciate u thank u again

Perissa J.
04/2020
4.0
tree service
  + -1 more
I was told they gave me a good deal because I was a teacher, but my yard was destroyed. they drove over my lawn and left huge holes all over.
Description of Work: Tree Service
Rating CategoryRating out of 5

Karl W.
03/2020
5.0
tree service
  + -1 more
The whole experience with Grays was excellent. The work was not an emergency but it was done quickly. They removed the trees and ground the stumps and cleaned up the grounds efficiently. I got four estimates for the work and they were the lowest bidder but I can't imagine that the work could have been done better by any of the other firms I contacted.
Description of Work: Removal of two medium/large evergreens.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Samer A.
03/2020
5.0
tree service
  + -1 more
They did a great job. Professional service, friendly and informative crew. They got the job done right and quick and were out. Appointment was delayed a few times but that was because of their emergency services requirements due to the Covid-19 lockdown so I wouldn't hold that against them.
Description of Work: Tree Service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Gloria C.
03/2020
5.0
tree service
  + -1 more
Excellent. Workers were patient and did a wonderful clean up job
Description of Work: Tree Service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mike W.
02/2020
5.0
landscaping, tree service
  + 0 more
They were very awesome. Very polite. Easy to work with. Told him what the issue and they took care of it. No issues ,no problems. They know what they're doing.
Description of Work: Tree removal and some landscaping.
Rating CategoryRating out of 5
Yes, I recommend this pro

Krissy P.
02/2020
5.0
tree service
  + -1 more
It was flawless, it was cleaned up perfectly. It was a really great company to deal with, very professional, on time, you knew what are they when they came in to your house and it was just a great experience.
Description of Work: They removed tree in my backyard.
Rating CategoryRating out of 5
Yes, I recommend this pro
$1,500

Courtney J.
02/2020
5.0
tree service
  + -1 more
It was good! He was there in, and out, quick, did clean up, and I was very satisfied. I use them for landscaping as well.
Description of Work: He took down a big tree in my front yard.
Rating CategoryRating out of 5
Yes, I recommend this pro
$800

karen B.
02/2020
5.0
decks, concrete driveways, landscaping, tree service
  + 2 more
They did an awesome job. They tapered the driveway so that no water stands in my driveway. They did stump grinding and cleaned up everything after they were done. I would highly recommend them to anyone, and I am already planning on using them again.
Description of Work: They cut down a maple tree that was over 100 feet tall. They also put down a beautiful porch with paver bricks. They extended my driveway and dug up all kinds of trees to get it in. They put in a garden wall and used brick that matches my house and graded my yard.
Rating CategoryRating out of 5
Yes, I recommend this pro

Joel V.
02/2020
5.0
tree service
  + -1 more
They came out, took it down for us, ground the stump. Within 2 hours, they were gone. It was quick, and easy. They also installed a patio for me before. They were very cost competitive, and the customer service is top notch. The owner comes out on the job site.
Description of Work: They did a massive tree removal over our front yard.
Rating CategoryRating out of 5
Yes, I recommend this pro
$800

Matthew M.
02/2020
5.0
tree service
  + -1 more
It was pretty good. They came out, had a bunch of new equipment, cleaned up and it looked like that they weren't there. I have recommended them to one of my friends. The owner was cool to come out to check the job. It was a good crew, they wore their company uniform, and a professional looking.
Description of Work: They removed a big tree.
Rating CategoryRating out of 5
Yes, I recommend this pro
$2,900

katlyn C.
02/2020
5.0
tree service
  + -1 more
It was great and quick. Removed it well and clean up well.
Description of Work: removed a tree in backyard and trim another
Rating CategoryRating out of 5
Yes, I recommend this pro

Bonnie B.
02/2020
5.0
tree service
  + -1 more
It was a great and excellent service, this is our second time using them and they are a good company.
Description of Work: They took down a tree.
Rating CategoryRating out of 5
Yes, I recommend this pro

Rick L.
08/2017
1.0
concrete driveways, landscaping, lawn service, hardscaping
  + 2 more
Started out fine then they stoped in the middle of the job now he is mot returning my calls or text. He was happy to take my money but not to bo the work or refund my money. He is a liarer and a thief. Dont hire this bum.
Description of Work: Hired him to regrade both yards remove a patio, sidewalks, then install pavers he was also supose to give me a new driveway approch, along with a few other items.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$11,500

Response from Grays Outdoor Services
This customer had u realistic out looks on project we end up just paying customer back in full was only 2750.00 was owed back

Joseph G.
07/2017
1.0
lawn service, tree service
  + 0 more
My Dear Readers: Today I want to speak to you about my experience with Grays Outdoor Services. Grays Outdoor Services is allegedly located at 691 Belton St, Garden City, Michigan. I drove on Belton Street on July 17, 2017, because I wanted to film a dialog between myself and the owner. There is no number 691 on Belton Street. The business phone number is 248-470-2316. I paid Grays Outdoor Services $725 to cut down a tree, grind down a stump, and lay down sod on Thursday, July 13. At first, the job went well. However, after the hardest of the work was done and the only thing left to do was to lay down sod, for some reason the owner decided to park a monster-sized truck on the lawn between the sidewalk and the road. I do not know what the official word is for that. I will call it the "curbside lawn." That of course left a heck of a gouge. The workers then used some giant vibrating-like machine on the gouge. There are still some furrows in the curbside lawn. The owner of Gray's Outdoor Services claims things will even out after a few weeks and a few rainstorms. What is worse, after the owner left, I noticed a gouge on the neighbor's curbside lawn. Even though I did not personally witness the monster-sized truck driving on top of the neighbor's lawn, I did not see any gouge on the neighbor's lawn when I moved my car on Wednesday, July 12. Unless a Smart Bus lost control on Thursday, July 13 between roughly 9 a.m. and 6 p.m. when I had last looked in the direction of the neighbor's lawn, I do not think the gouge could have come from anywhere else. During the evening of Thursday, July 13, I called Grays Outdoor Services. He said he would send someone to investigate the gouge on Friday, July 14. On Friday, July 14, the gouge on the neighbor's property was still there. During the afternoon of Friday, July 14, I sent two photos of the gouge to Gray's Outdoor Services, reminding them to please come and fix the problem. I sent a few more Angies List letters after that, giving Grays Outdoor Services until Monday, July 17 at 5 p.m. to fix the problem. Grays Outdoor Services never fixed the problem. Obviously, using Grays Outdoor Services was a mistake. Why did I use them? About five days before July 17, I sent requests for bids to seven or eight contractors on Angies List within a five-mile radius of my home. Grays Outdoor Services was the only business to respond. Former Secretary of Defense Donald Rumsfeld once said, "You go to war with the Army you have." When you have an old tree that is a danger to public safety, you remove the tree with the contractor you have. The only person who was available was Grays Outdoor Services. I am guilty of stupidity for using Gray's Outdoor Services. However, a lot of contractors who apparently did not want to do a "small job" (and did not respond to a request for bids) are indirectly responsible too. In conclusion, I simply recommend never using Grays Outdoor Services.
Description of Work: I need a tree cut down, the stump removed, and sod laid in its place.

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0

$725

Response from Grays Outdoor Services
This job was completed as contact or work orders say no responsible for lawn damage from tree projects u can read in his very strange YouTube video

Nancy A.
06/2016
1.0
lawn service, tree service
  + 0 more
Job was I not completed as promised & left us & our neighbor with property damage.
Description of Work: Do not hire this company/person. Tom Gray is a scam artist! We contracted with him to take a large tree down from our back yard, grind the stump, repair the damage to the yard, remove the pile of wood from the stump grinding & sod a boulevard in the front of the house.In the process his crew cracked our driveway & my neighbors driveway in several locations. He promised to take care of all the damage & finish the job. He did not show up after repeated calls. In the end he did not have insurance for property damage & never returned. He showed us proof of insurance prior to the job & claimed to have gotten the permit. The fact that he remains on Angie List is a direct warning to all that they don't research the companies they post! After doing a Google search there were many warnings about this guy/company. We only wish we had done the same. We will go to court on this and make right by our neighbors. Do not hire Tom Gray or Grays Services!!!!

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$4,400

Rita S.
09/2015
5.0
tree service, hardscaping
  + 0 more
The fastest response I've ever gotten from anyone on Angie's list. Gray's are super professional! They e-mailed me within an hour of contacting them. I got a call that same evening to set up an estimate and the next day they were on time and very courteous. The price they gave me was reasonable and I will most likely be using their services next week.
Description of Work: estimate on large maple tree crowning/full trim

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Contact information

30850 Brown St, Garden City, MI 48135

http://www.graysservices.com

Service hours

Sunday:
9:00 AM - 4:00 PM
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Tree Service,
Landscaping - Lighting,
Property Management,
Fountains,
Landscaping - Lakefront,
Drain Pipe Installation,
Masonry,
Lawn Fertilization & Treatment,
Lawn Irrigation,
Gutter Cleaning

FAQ

Grays Outdoor Services is currently rated 4.6 overall out of 5.

Sunday: 9:00 AM - 4:00 PM

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 8:00 AM - 5:00 PM

Grays Outdoor Services accepts the following forms of payment: Check,Financing Available,PayPal
Yes, Grays Outdoor Services offers free project estimates.
No, Grays Outdoor Services does not offer eco-friendly accreditations.
No, Grays Outdoor Services does not offer a senior discount.
Yes, Grays Outdoor Services offers emergency services.
Yes, Grays Outdoor Services offers warranties.
Grays Outdoor Services offers the following services: tree service , landscaping , brick pavers, sprinkler systems, lawn care,trash outs,hardscaping, drain tiles

Contact information

30850 Brown St, Garden City, MI 48135

http://www.graysservices.com

Service hours

Sunday:
9:00 AM - 4:00 PM
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 5:00 PM