Grays Outdoor Services

Grays did a great job. They showed up as scheduled, did the job quickly and efficiently. Everyone was pleasant and cleaned up all of the debris before leaving. I was very pleased with their work.

They did an excellent job ,Yes I recommend them. They cut the tree down in Detroit. Everything is excellent because they cleaned it up and hauled it all the way. So I'm satisfy it.

Grays Outdoor Services did a fantastic job removing five very large and messy walnut trees from my yard. They arrived right when they said they would, and the entire crew of seven or eight men worked seamlessly for five hours. They helped direct traffic around the work trucks so my neighbors could still drive on the street. They cleaned up all the debris from the work. Stump grinding will be completed tomorrow. Grays Outdoor Services is very efficient, and the men are professional and hardworking. The cost was very reasonable. I highly recommend this company.

Grays was awesome. Great price! The work was absolutely phenomenal. The cut overhanging limbs off my property line and cleared the entire yard of my neighbors over growing weeds. I would definitely hire them again, and refer them to friends and family!

It went great ,the supervisor was very professional and walk through the entire process we were very satisfied with the crew and especially the cleanup will be looking to do more business with this company.

Service was never fully completed. Company had terrible communication. Very disappointing experience.

Got the job done on time and cleaned out very good

They came when promised, got to work immediately, and within 3 hours had three trees cut down, stumped out, and were all cleaned up. Very professional crew!!!

I wish I could write that everything went smoothly with this job, but unfortunately it didn’t. So why the high rating? Well, I think it’s as important, if not more so, to know how a company will deal with situations when things don’t go well as much as when they do, and I can only imagine how difficult it is to assess, considering input from your crew and from customers. I truly feel like Grays tried to do what was fair and I really appreciate that. I especially want to say that my main contact, Robert, was wonderful. Thoughtful and reasonable, not only did he provide me with a competitive price initially for a big job, but with the mishap, he worked hard to understand what happened from all perspectives, convey the information to his boss (the owner) and come back with a final cost from the owner trying to be as fair as possible. He is a gem for this company for sure. I want to add that the owner himself came to speak with me and understand the situation better. Again, it’s not easy to evaluate incidents from all sides, but he tried to do what was right. I can’t ask for more than that. As for the tree they removed? Like I wrote earlier, it was a big job. They did an incredible job both with removal and clean up. I think it’s easy to hire a company assuming the best outcome but I hope it’s helpful to know when you can count on a company to do right by you and your family when things don’t go picture perfect.

The process went faster than I expected, the guys were very professional,and cleaned up very good would recommend them to anyone that needs some serious or light tree removal very professional.

Very Well! Excellent job. Excellent customer service.

Quick professional team. Will be recommending them to anyone I know that needs a tree gone.

I could not have hired a more professional, reliable, and knowledgeable team. Every single worker that was sent to me worked there absolute best to get the job done. I could not in my life be happier With such professionalism and accuracy

Great job. I'm so happy to have several trees removed. Very reasonable pricing too. Excellent clean up.

They did a great job. They all worked together so well. Mr. Gray did everything we talked about an then some. My neighbors were impressed with their work. I am sure we will have them back in our neighborhood. I will sched. them for the fall.

They did a fantastic job, great crew left the property in great condition

Awsome the crew was professional the service cut and clean and Billy the awsome guys who may it happen thank you so much

Never showed up no call nothing. Even called him that morning and he said we was on. Never heard from again

As a worried homeowner with 5 very old 40 foot trees in between my house and my neighbors with fall debris every time the wind blew I was fortunate enough to get set up with Mr Tom Gray I found him to be a no nonsense guy ( like myself) honest he came out on a Sunday gave me a free quote was impressed with the price thinking it was gonna be higher going into this project lucky break for me he was able to get on the job next day as I watched him and his crew roll in with their state of art equipment I knew I chose the right man for the job I watched in amazement as his crew gets right down to business watching the 10 of them work together was impressive they drop all 5 trees with pin pointing accuracy everything went like clockwork from the minute they arrived till they rolled out of my driveway 4 hours later debris was loaded yard was cleaner than when they started I can’t say enough about how satisfied I was to find someone that cares about doing a good job and cares for employees and most of all his customers!! I was 110 percent satisfied I recommend him to anyone that needs tree work including my family and friends.

Did a spectacular job. My neighbor has trees that they never take care of, have already had some of their huge branches falling on my house and have been scared of it happening again. I've lived here 24 years and they do NOTHING....they don't even clean up their leaves, city does not help, they blow in my yard, I clean them up. The problem was.....very narrow entryways, wasn't sure how they'd get back there, didn't want huge machinery trying to get into my backyard and perhaps breaking my cement or tearing up my yard. They climbed up 3 huge Maple/Cottonwood trees and cut back branches on my side of the fence (the only legal option). Tom said he could do it....he did it. Not only that, but he cleaned my gutters (because of these same neighbor trees) FOR FREE and blew all the remaining leaves. Nice guy and I trusted him. I am SO relieved. Showed up on time, did everything he said he would do. What more can you ask? Plus he said he'd do some landscaping I need done in the spring. I can tell when someone knows what they are doing, he does.

It was excellent. Very good job and cleaned up everything

They were very professional and did a really good job cleaning up our yard and the neighbors yard. Had 3 trees and a 4th stump removed. Would use them again.

Tom came out the same night to quote, and came back, also the same night to get the huge branch off my power lines. The next day he sent a crew to finish the job and also take care of a couple other trees that needed work. The crew was extremely fast and professional. Would definitely hire again should I need to control an unruly tree.

Crew arrived on time. Complete job & cleaned yard. Excellent job!

Awesome and professional service. They cleaned after the job was done. The job was done by 6 crew members, they were all very courteous, professional, and efficient. We will definitely refer grays to our friends.