WaterWork Plumbing

Everything went well from my initial phone call to the completion of the project. The person I spoke with first at WaterWork Plumbing was very polite and efficient. She was able to give me a service appointment the next day. She called prior to the plumbers' arrival and the plumbers' arrived within the stated time period. All work was done efficiently and within the stated timeframe. Will definitely recommend and use WaterWork Plumbing again.

Snake drain in the basement and change the kitchen faucet

Went fine. Removed drain and came back a week later to install new. Had the tub reglazed so they had to wait for that to cure and Thanksgiving fell in that week.

Absolutely excellent work done by waterworks plumbing. Several issues got solved all at once, and the drainage system has never worked this good. I will be hiring them again very soon to put in another bathroom.

It went fine, clean up and drain was cleared

They were great. It was big deal. They were professional.

Perfect! John was very professional! He got the job done. Very much appreciated. Will use again in the future

we had one small problem, but Ryan came back & took care of it.I've used this company before & have been very pleased, They are efficicent, professional, & very personable. would definetely reccomend

I smelled gas strong throughout my house a week ago. I called DTE Energy to come out and they found the hot water heater was installed incorrectly. I called the Waterwork company twice and left messages. I received no response.

Price was explained and the job done in timely manner.

Very thorough and professional. Took the time to explain and answer all questions we had. Would definitely hire them again!

The work was done well and completed in 90 minutes. I felt the labor charge of $288.00 was excessive.

very good service provider, very decent company

Said needed replacement after being one day late in going. Said they called me they did not. I called them they said could not give a quote until they received paperwork from Technician. Never got back with a quote or followup. Total lack of communication.

Basement of rental property. Heater was not installed when promised, it was very expensive. Work done properly and performance is good

basement drains were clogged terribly due to tree roots

WaterWork Plumbing charged me over $600 for what amounted to a problem diagnosis, and then told me me that they can't fix the problem and to go elsewhere! I hired WaterWork to fix a sewer line clog at my property. They visited the property, scoped the line, and performed a cabling on the line. They admitted that they could not clear the clog, gave me a bill for over $600, and told me to hire another company. Really?! The problem still exists, and they want over $600! I'll pay for someone's effort and diagnosis, but these guys are plumbers, not brain surgeons!

Outstanding service! Chris took care of our plumbing needs and was fantastic. Chris explained everything to me and went above and beyond to leave our home clean and tidy. Chris wore a mask and shoe coverings too. I am so impressed with the level of service and will highly recommend to anyone who has any plumbing needs. Thanks again Waterwork Plumbing.

Bryan was awesome. He has to be the Picasso of his craft. He was very conscience about making a mess. Every task was Well thought Out before execution . Once he started the process the results were done in a timely fashion.

Able to get a tech over the same day I called. Professional and quick results.

The technician was pleasnt and capable. The work was performed in a timely manner and the system works flawlessly. Clean and fast.

Plumber Ken arrived within minutes, surveyed problem and replaced parts quickly.

Solid service - able to get out to me within 2.5 hours on a Saturday. Drain cleaned in short order. Had to remind them to put masks on when they entered but clean, professional service.

He was courteous and professional and was done in no time.

I had an appointment, but needed them to come early so I called. They indicated that wouldn't be a problem, but came later anyway. I tried to rearrange a time - called twice, but no return phone calls.