WaterWork Plumbing

4.8(
348
)

Plumbing, Drain Cleaning, Sewer Cleaning,

... +5 more
This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Licensed and insured Master Plumber. We strive to provide the best service possible to our clients. We serve the plumbing needs of residential, commercial and industrial clients. We are a team of 10 individuals. The company is large enough to handle any project but still retains the ability to offer a personal experience. Our trucks are fully stocked with the majority of products needed to make repairs on the plumbing systems in your home or business. Normal business hours are 8:30 to 5:00 Monday through Friday and 8:30 to 2:00 on Saturday. We offer emergency service 24/7/365.

Business highlights

18 years of trusted experience
LGBTQ+ Friendly
Emergency Services Offered

Services we offer

Sewer and drain cleaning, camera and location for problem drains, hot water heaters, sump pumps, toilet repair or replace, garbage disposals, backflow testing, bathtub and shower valves, whole house re piping using copper or pex, faucet repair and replace, pipe thawing, service for residential, commercial and industrial buildings, instant hot water, water powered back up pumps, plumbing for additions and remodel work, emergency service offered 24/7/365, sewer/drain excavation and replacement.

Services we don't offer

Heating and cooling, basement waterproofing, electrical, drywall, carpentry, handyman service.

Amenities

Senior Discount

$20.00

Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.7348 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
5%
3
1%
2
3%
1
5%
Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Write a review

Filter reviews by category

Showing 1-25 of 348 reviews
Ann P.
09/2024
5.0
plumbing, drain cleaning
  + 0 more
I was very pleased. Craig was on time and very thorough.
Description of Work: plumbing
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Response from WaterWork Plumbing
Thank you so much for your kind words. We strive to provide the best service as well as customer service. We're glad you had a great experience and we look forward to working with you in the future.
Mike S.
08/2024
5.0
wells
  + -1 more
They were awesome and on time. Definitely would use them again
Description of Work: Replace the sump pump
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$575
Response from WaterWork Plumbing
Thank yo! We appreciate you taking the time to leave us this great review. We're so glad you had a great experience and we hope you will keep us in mind for all your future plumbing needs.
Steven P.
08/2024
5.0
plumbing
  + -1 more
Very well. Quickly completed. Plumber was friendly and helpful.
Description of Work: N/A
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from WaterWork Plumbing
Thank you so much for your kind words. We strive to provide the best service as well as customer service. We're glad you had a great experience and we look forward to working with you in the future.
Christa A.
06/2024
5.0
plumbing
  + -1 more
It went great! I needed the pipe fixed asap as it left my shower unusable. They were able to get me in the next day! Guy was very prompt and nice and professional. He fixed all of our issues and the price was more than reasonable. Would absolutely hire again. We are new homeowners and am very happy that we've found what will be "our plumber"
Description of Work: Leaking pipe from shower to basement
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
SUE G.
06/2024
5.0
plumbing
  + -1 more
I was very happy with my experience. The Plumber was very personable and answered my questions. He had the necessary part on his truck. The job was completed quickly as well as efficiently. Definitely would hire again.
Description of Work: plumbing
Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ian H.
06/2024
5.0
plumbing
  + -1 more
They did a great job and even arrived early.
Description of Work: Removed garbage disposal and replaced with pipe.
Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$318
Response from WaterWork Plumbing
Thank you, [Member Name Removed]!
Alicia C.
06/2024
5.0
plumbing
  + -1 more
I received notification via phone that the technician was 20 minutes away and another call upon arrival. He assessed the issue and explained the findings. He adjusted 4 valves within minutes, waited, then retested. I was very satisfying with the repairs and the fee.
Description of Work: Leaking water pipes required valve adjustments.
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from WaterWork Plumbing
We appreciate the kind words, [Member Name Removed]!
Anthony S.
05/2024
4.0
plumbing, water softeners
  + 0 more
Well I am happy with the way it was installed, that was above my expectations, reason for 4 stars and not 5, is the charges, I did not get a itemized receipt and the price was several 100 more than I expected, but the system is up and running with no issues and also added a bypass to turn it off if needed.
Description of Work: Whole house filter system installed
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,102
Azsha C.
03/2024
5.0
plumbing
  + -1 more
The plumber was absolutely fantastic. They finished the work quickly and they did not leave a must behind. Also, very funny and very personal; I would absolutely work with this company again. Five stars across the board. And their customer service was amazing; they got to me immediately and they followed up with me before the appointment and it was just a really good experience overall.
Description of Work: Clogged drain/pipe.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jenny S.
03/2024
5.0
plumbing
  + -1 more
Got it done easy quicker than I had time for! Very happy!
Description of Work: Took out a bunch of concrete and first from my shower floor so I could move the drain. Did it in just a few hours.
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Response from WaterWork Plumbing
Thank you so much for the great review. Please don't hesitate to reach out with any future needs
Timothy M.
03/2024
5.0
plumbing, drain cleaning
  + 0 more
Plumber performed the two tasks needed in a friendly and efficient manner. The price for the work was reasonable.
Description of Work: plumbing
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from WaterWork Plumbing
Thank you for taking the time to leave us a review. We look forward to working with you in the future
Timothy R.
03/2024
5.0
plumbing
  + -1 more
Job completed same day in a little over an hour. No issues with work. All working well.
Description of Work: Replace gas line connection to dryer
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from WaterWork Plumbing
We're glad you had a great experience and we look forward to working with you in the future.
Theresa B.
01/2024
5.0
plumbing
  + -1 more
Great job. A little too pricey though.
Description of Work: Toilet and faucet repairs
Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$635
Cynthia H.
12/2023
5.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
It took longer than I had planned financially but he stayed until the sewer and drains were cleared
Description of Work: Sewer backup from tree roots
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$328
Jerry L.
11/2023
5.0
plumbing
  + -1 more
Gus was very good at his job and great to work with. He found my shutoffs we not closing 100 percent and advised me to replace them.
Description of Work: New bath faucet and shutoffs
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$297
Ameerah N.
11/2023
5.0
plumbing
  + -1 more
Reaching them was easy. The service fast and friendly the technician was competent. Can't ask for me.
Description of Work: Plumbing
Rating CategoryRating out of 5
Yes, I recommend this pro
Josephine S.
11/2023
5.0
plumbing
  + -1 more
Great !! efficient, friendly, & knowledgeable
Description of Work: Plumbing faucet repair, leaking pipe replacement, & garbage disposal install.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$411
Jennifer Y.
10/2023
5.0
plumbing
  + -1 more
The plumber was on time and did a good job.
Description of Work: Install a bathroom faucet
Rating CategoryRating out of 5
Yes, I recommend this pro
Kirsten D.
09/2023
2.0
plumbing
  + -1 more
The plumber was fine, couldn’t really do one of the jobs I needed done, replace outside faucet. But he did complete the replacement of the inside faucet. The company tried to charge me $190 for the part that I went and got from my local ACE hardware for $39. Highway robbery!!!
Description of Work: N/A
Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
$185
Response from WaterWork Plumbing
While we always appreciate feedback from our customers this review is simply not true. This customer scheduled the appointment already having the parts needed. Our trucks are very well stocked and we try to be ready for any situation but we also inform our customers that they are welcome to provide their own materials and that is what happened in this situation. We thank [Member Name Removed] for her business and wish her well.
william K.
09/2023
5.0
plumbing
  + -1 more
Call Water Works out for an issue with my main drain and was worried it was going to cost a ton of money, Nico from water works came out and did a great job and explained what needed to be done and what he needed to do. He did a great Job and Nico was very professional and clean my wife was so worried about that !!! He kept me informed the whole time . He did save me big money by only doing what needed to be done. I will definitely call them back again when I need a plumber
Description of Work: Main drain camera and clean out
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$215
Willie M.
08/2023
5.0
plumbing
  + -1 more
The plumber provided excellent customer service. He was friendly and very knowledgeable about how to fix the problem.
Description of Work: Clog Sump Pump
Rating CategoryRating out of 5
Yes, I recommend this pro
LaNisha B.
08/2023
5.0
plumbing
  + -1 more
Pleasant, technician Jacob thorough, efficient & knowledgeable. Educated on cost efficient solutions while working through repairs of new home. Would definitely hire again.
Description of Work: N/A
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$343
Joanne D.
06/2023
5.0
plumbing
  + -1 more
It went very well. Price was reasonable and the repair man was very knowledgeable.
Description of Work: Replace outside water spigot
Rating CategoryRating out of 5
Yes, I recommend this pro
Lani C.
06/2023
5.0
plumbing
  + -1 more
Don was on time and worked efficiently. He explained what he was doing and why. Everything went great which doesn't always happen in this 120+ year old home.
Description of Work: Bathroom sink installed. Kitchen sink unclogged.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Gayle G.
06/2023
5.0
plumbing
  + -1 more
Excellent work and far less expensive than I anticipated
Description of Work: N/update plumbing for dishwasher install, fix bathtub and sink drains
Rating CategoryRating out of 5
Yes, I recommend this pro

Contact information

1049 Hilton, Ferndale, MI 48220

www.waterworkplumbing.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
8:30 AM - 2:00 PM

Licensing

Insured
Licensed*

Trade License Number
8003885
Trade License Locale
MI
Trade License Authority
Michigan Department of Licensing and Regulatory Affairs
Trade License Expiration
04/30/2025
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Plumbing,
Drain Cleaning,
Sewer Cleaning,
Drain Pipe Installation,
Water Heaters,
Natural Gas Lines,
Water Filtration and Softening,
Excavating

FAQ

WaterWork Plumbing is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 5:00 PM

Tuesday: 8:30 AM - 5:00 PM

Wednesday: 8:30 AM - 5:00 PM

Thursday: 8:30 AM - 5:00 PM

Friday: 8:30 AM - 5:00 PM

Saturday: 8:30 AM - 2:00 PM

WaterWork Plumbing accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, WaterWork Plumbing does not offer free project estimates.
Yes, WaterWork Plumbing offers eco-friendly accreditations.
No, WaterWork Plumbing does not offer a senior discount.
Yes, WaterWork Plumbing offers emergency services.
No, WaterWork Plumbing does not offer warranties.
WaterWork Plumbing offers the following services: Sewer and drain cleaning, camera and location for problem drains, hot water heaters, sump pumps, toilet repair or replace, garbage disposals, backflow testing, bathtub and shower valves, whole house re piping using copper or pex, faucet repair and replace, pipe thawing, service for residential, commercial and industrial buildings, instant hot water, water powered back up pumps, plumbing for additions and remodel work, emergency service offered 24/7/365, sewer/drain excavation and replacement.
Heating and cooling, basement waterproofing, electrical, drywall, carpentry, handyman service.

Contact information

1049 Hilton, Ferndale, MI 48220

www.waterworkplumbing.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
8:30 AM - 2:00 PM