WaterWork Plumbing

Plumbing, Drain Cleaning, Sewer Cleaning,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Licensed and insured Master Plumber. We strive to provide the best service possible to our clients. We serve the plumbing needs of residential, commercial and industrial clients. We are a team of 10 individuals. The company is large enough to handle any project but still retains the ability to offer a personal experience. Our trucks are fully stocked with the majority of products needed to make repairs on the plumbing systems in your home or business. Normal business hours are 8:30 to 5:00 Monday through Friday and 8:30 to 2:00 on Saturday. We offer emergency service 24/7/365.

Business highlights

18 years of trusted experience
LGBTQ+ Friendly
Emergency Services Offered

Services we offer

Sewer and drain cleaning, camera and location for problem drains, hot water heaters, sump pumps, toilet repair or replace, garbage disposals, backflow testing, bathtub and shower valves, whole house re piping using copper or pex, faucet repair and replace, pipe thawing, service for residential, commercial and industrial buildings, instant hot water, water powered back up pumps, plumbing for additions and remodel work, emergency service offered 24/7/365, sewer/drain excavation and replacement.

Services we don't offer

Heating and cooling, basement waterproofing, electrical, drywall, carpentry, handyman service.

Amenities

Senior Discount

$20.00

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.7358 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
5%
3
1%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.8
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 251-275 of 358 reviews

Peter K.
06/2016
5.0
drain cleaning
  + -1 more
Everyone was on time, nice and fast. Gave me many options on how to fix my issues to the plumbing.
Description of Work: Snaked out drain & used camera to diagnose prob.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Theresa S.
06/2016
5.0
drain cleaning
  + -1 more
Plumber was on time. Efficient & got the job done.
Description of Work: Cleaned house drain & sink drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Marilyn C.
06/2016
5.0
plumbing
  + -1 more
Tony was on time and had suggestions on placement which was helpful.
Description of Work: Grab bars and adj handheld shower bar in upstairs bath grab bar in downstairs bath.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$560

Sarah P.
05/2016
5.0
plumbing
  + -1 more
They were on time, explained the process, who, benefits, fixed the problem, explained what done, and apt.
Description of Work: Replace old trap snake laundry tub drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$284

Rochelle S.
05/2016
5.0
plumbing
  + -1 more
Great service time took what they said El has seemed knowledgeable about are things plumbing!
Description of Work: Tear up floor, replaced pipes, new heaters, new pipes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Richard W.
04/2016
5.0
drain cleaning
  + -1 more
Great job called ahead to let me know arrival time was conscious of keeping clean work area.
Description of Work: Drain cleaned kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Denise F.
04/2016
5.0
plumbing
  + -1 more
Everything went well. David was excellent. Asked all questions and he answered with patience. Great plumber.
Description of Work: Repaired kitchen faucet installed flapper in toilet snaked Lau sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$239

Meghan H.
04/2016
5.0
sewer cleaning
  + -1 more
The service provider arrived, assessed the area where service was needed, gathered his tools, performed the maintenance, cleaned up and was on his way.
Description of Work: Sewer maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Joan N.
04/2016
5.0
drain pipe, plumbing
  + 0 more
Very friendly, responsive reception desk. Had an after-hours problem, and someone answered the phone. They called back and came out first thing the next morning. Very happy with the response time and experience.
Description of Work: Removed garbage disposal & re piped kitchen drain w/ dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$154

Danne W.
04/2016
5.0
plumbing
  + -1 more
Right on time. Work was done quickly. He was very nice about my backing dog.
Description of Work: Rebuilt Kohler Nedelkow Shower Faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Steve O.
04/2016
5.0
plumbing
  + -1 more
Dave the plumber was on time, courteous, and provided an excellent service. We highly recommend him and the company for work to be done.
Description of Work: There was a leak in the shower form the tub fill spigot and water damage in wall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathleen M.
04/2016
5.0
plumbing
  + -1 more
Dave was on time professional, friendly knew the problem. Fixed it. Awesome service by Dave every time.
Description of Work: Repaired sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Ronda F.
03/2016
5.0
plumbing
  + -1 more
Excellent I was surprised I would like it done anyway.
Description of Work: Shower faucet replaced.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Anthony K.
03/2016
5.0
drain pipe
  + -1 more
On time, friendly, knowledgeable, service was extremely fast.
Description of Work: Replaced drain pipe for shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$395

ky S.
12/2015
3.0
plumbing
  + -1 more
I felt that they were very over priced. They did a fine job we just didn't get to talk price. It was around June tenth. I didn't like the price. It wasn't nothing special but what they did wasn't bad. Interactions were professional. They could get a little more detailed, talk about price before the job.
Description of Work: They did general plumbing service. They did something to do with the plumbing coming into the house.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$358

Response from WaterWork Plumbing
At WaterWork Plumbing we strive for excellent customer satisfaction. We are concerned about this clients review and have reached out so that we may be of better service to his future needs. Our initial reaction to this review was confusion. We performed this job on 6-15-15. The homeowner was present during service and signed that he was completely satisfied before paying the bill in full. It wasn't until this review was posted on 12-26-15 that we were aware that our client was dissatisfied. Please know that we are available 24/7 if anyone should ever be not completely satisfied with our company. We quoted our hourly plus parts price to the homeowner before scheduling to arrive at the home the following day. We were on time. We installed a new water meter, a new shut off valve on the house side of meter and misc copper pipe/fittings. Final cost was $262.50. Not $358 as stated above by this homeowner. It is our hope to resolve this issue asap. This is an open invitation from me, David Greylen owner of WaterWork Plumbing, to come to a fair medium for both of us. Thank you for your review, and I look forward to working with you in the near future. Please call 248-542-8022.

Melanie W.
04/2015
5.0
drain cleaning, plumbing, sewer cleaning
  + 1 more
I noticed a back-up had occurred with one of the sewage pipes in the basement. I called WaterWork Plumbing and they were able to send someone, Mark, out the same day. Mark came over right on time and quickly assessed the issue. He was very informative and was able to determine that the clog was with the sewage line running under the house and not the line out to the street. Mark was very neat, putting a sheet down to walk on to avoid tracking sewage up the stairs. I thought the price was very reasonable and would definitely call them again.
Description of Work: Unclogged under house sewage pipe that had backed up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Gary C.
03/2015
5.0
plumbing
  + -1 more
Chris & crew were professional and respectful of the other work I was doing alongside of them -- they came up with some creative, solid, and economic solutions to some tricky plumbing problems I'd run into during my renovation work. They set realistic estimates for both time & budget.
Description of Work: Repaired rusty drain line in basement, ran supplies & drains to new 1st and 2nd floor full baths as well as new kitchen, installed new 2nd floor stack, moved old stack to make room for floor plan changes

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,700

Sarah S.
03/2015
1.0
plumbing
  + -1 more
They have a service charge of $95 to come out and give a quote on the job. I called quite a few companies and they were the only ones charging for coming out to give an estimate on the job.
Description of Work: They have a service charge of $95 to come out and give a quote on the job. I called quite a few companies and they were the only ones charging for coming out to give an estimate on the job.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,400

Response from WaterWork Plumbing
At WaterWork Plumbing we strive to provide a great service experience and create lifelong relationships with our clients. This review was provided by a homeowner that has never used our services. We receive hundreds of requests weekly for plumbing help. Should anyone have any questions about the fees associated with our service, please call WaterWork Plumbing (248)542-8022. Thank you, David Greylen owner of WaterWork Plumbing.

Sarah A.
03/2015
5.0
drain cleaning, plumbing, sewer cleaning
  + 1 more
I called to have my main line snaked. The receptionist was very friendly and they were able to accommodate me that same day. The technician came out and was incredibly helpful. He went above and beyond and eve helped me clean out a shower drain that I was having trouble with. I would definitely recommend this company.
Description of Work: Snaked my main sewer line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Tanya W.
02/2015
5.0
drain cleaning, plumbing
  + 0 more
It was great. I called them on Friday and they were there Saturday.
Description of Work: Cleaned out a drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Robert B.
01/2015
5.0
drain cleaning, drain pipe, plumbing, sewer cleaning
  + 2 more
Called Waterworks after having them snake my drain once before. I have always had to do it yearly because of roots but this time, just 3 months later the drain in the basement was backing up. I knew it wasn't good. Called on a Sunday and they said they could come out the next day. I had to work but had someone else in the house and they kept me up to date over the phone and explained that the drain was blocked far out towards the main line and only a 6 inch blade could clear it up. Unfortunately with the old style construction of a 1950s house, the trap did not allow for this. They had to break concrete in the basement to install a new straight style trap. Turns out the old trap had pretty much also disintegrated. They did all the work in about 8 hours THAT SAME MONDAY (crazy fast, right???), poured new concrete and cleaned up too! Put down tarps through the house so that the snowy slushy day didnt track in mud everywhere. The guys were very knowledgeable and had genuine excitement about their jobs so you knew they were going to do a good job. You can't ask for more! Very satisfied and would call back!
Description of Work: Broke concrete in the basement to replace the sewer drain pipe leading to the outside so that a larger 6 inch diameter snake could be used for a massive blockage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600

Clinton B.
11/2014
5.0
plumbing, drain cleaning
  + 0 more
Responsive to my inquiry. Agreed to meet at the time that was convenient for me. Communicated with me by cell prior to arrival. Worked fast. Took care to keep things clean, and cleaned up after the work. Honored online coupon. I couldn't be happier, and would definitely hire again.
Description of Work: Snaked kitchen drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Pete V.
11/2014
5.0
drain cleaning, plumbing
  + 0 more
The Plumber did a great job, real friendly and was very professional.
Description of Work: Cabled out kitchen sink waste line through removal of p-trap assembly.Ran line out approx 24' re-installed p-trap found basket strainer leaking,removed basket strainer on left side of sink leaking. Installed new strainer ran water and checked for leaks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Jennifer R.
10/2014
5.0
plumbing, sewer cleaning
  + 0 more
We are buying a house with a 300-year-old tree in the back. We were concerned that there was a risk of the roots encroaching on the sewer line. He arrived on time, told us how the procedure worked, and invited us down to look at the line as he inspected it. We had a few questions about plumbing in the home, and potential problems that could arise. He was friendly, professional, and knowledgable. The price was more than fair. We will definitely call Waterwork when we have plumbing concerns in the future.
Description of Work: Bill from Waterwork did a camera inspection of our sewer line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Kim G.
07/2014
5.0
plumbing
  + -1 more
Bill did an excellent job. He first came in and surveyed the problem. He then told us the hourly rate and that he would have to tear through the drywall (starting with the softest area) until he located the problem. Bill was able to isolate the problem and fix it in good time. He was thorough and knowledgeable. After he left another leak cropped up. However, It was not related to the problem that Bill fixed. We contacted Waterwork and Bill returned within the hour. He knew what the problem was almost immediately and corrected. We have been leak free since. I was very satisfied with the work was that was completed. Bill was knowledgeable, professional and the cost for the work done was reasonable. Not only do I recommend Waterwork Plumbing, but I will be using them for all of my plumbing needs in the future.
Description of Work: Located and repaired water leak that was causing water to drip from the soffit and damage to drywall covering soffit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450


Contact information

1049 Hilton, Ferndale, MI 48220

www.waterworkplumbing.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
8:30 AM - 2:00 PM

Licensing

Insured

Licensed*

Trade License Number
8003885
Trade License Locale
MI
Trade License Authority
Michigan Department of Licensing and Regulatory Affairs
Trade License Expiration
04/30/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Sewer Cleaning,
Drain Pipe Installation,
Water Heaters,
Natural Gas Lines,
Water Filtration and Softening,
Excavating

FAQ

WaterWork Plumbing is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 5:00 PM

Tuesday: 8:30 AM - 5:00 PM

Wednesday: 8:30 AM - 5:00 PM

Thursday: 8:30 AM - 5:00 PM

Friday: 8:30 AM - 5:00 PM

Saturday: 8:30 AM - 2:00 PM

WaterWork Plumbing accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, WaterWork Plumbing does not offer free project estimates.
Yes, WaterWork Plumbing offers eco-friendly accreditations.
No, WaterWork Plumbing does not offer a senior discount.
Yes, WaterWork Plumbing offers emergency services.
No, WaterWork Plumbing does not offer warranties.
WaterWork Plumbing offers the following services: Sewer and drain cleaning, camera and location for problem drains, hot water heaters, sump pumps, toilet repair or replace, garbage disposals, backflow testing, bathtub and shower valves, whole house re piping using copper or pex, faucet repair and replace, pipe thawing, service for residential, commercial and industrial buildings, instant hot water, water powered back up pumps, plumbing for additions and remodel work, emergency service offered 24/7/365, sewer/drain excavation and replacement.
Heating and cooling, basement waterproofing, electrical, drywall, carpentry, handyman service.

Contact information

1049 Hilton, Ferndale, MI 48220

www.waterworkplumbing.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
8:30 AM - 2:00 PM