WaterWork Plumbing

Plumbing, Drain Cleaning, Sewer Cleaning,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Licensed and insured Master Plumber. We strive to provide the best service possible to our clients. We serve the plumbing needs of residential, commercial and industrial clients. We are a team of 10 individuals. The company is large enough to handle any project but still retains the ability to offer a personal experience. Our trucks are fully stocked with the majority of products needed to make repairs on the plumbing systems in your home or business. Normal business hours are 8:30 to 5:00 Monday through Friday and 8:30 to 2:00 on Saturday. We offer emergency service 24/7/365.

Business highlights

18 years of trusted experience
LGBTQ+ Friendly
Emergency Services Offered

Services we offer

Sewer and drain cleaning, camera and location for problem drains, hot water heaters, sump pumps, toilet repair or replace, garbage disposals, backflow testing, bathtub and shower valves, whole house re piping using copper or pex, faucet repair and replace, pipe thawing, service for residential, commercial and industrial buildings, instant hot water, water powered back up pumps, plumbing for additions and remodel work, emergency service offered 24/7/365, sewer/drain excavation and replacement.

Services we don't offer

Heating and cooling, basement waterproofing, electrical, drywall, carpentry, handyman service.

Amenities

Senior Discount

$20.00

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.7358 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
5%
3
1%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.8
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 201-225 of 358 reviews

Krys C.
05/2017
5.0
plumbing, water heater repair
  + 0 more
Waterwork was easy to reach, responded to my voicemail prompty to schedule an appointment, and came on time. The individual plumbers had the materials required to comeplete the job on hand and worked efficiently. On one occasion, I was able to call the office with a question about my water heater, and the receptionist was able to connect me with another plumber who taked me through the problem on with phone until it was solved. I have called them back on multiple occasions, and will likely call them again for any other plumbing issues we may have. Highly recommend.
Description of Work: Washer/dryer hook-up, Shower diverter repair, water heater start

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mitchell S.
05/2017
5.0
plumbing, drain pipe, drain cleaning
  + 1 more
Arne did an outstanding job with all of the work. He replaced a bathroom faucet, replaced a worn out toilet flange and replace tub and shower handles. He had a professional attitude, he was punctual and walked me though each step of the work, recommending ways to do it right the first time. I would highly recommend WaterWork Plumbing to anyone who needs any type of plumbing work done at their house.
Description of Work: Bathroom faucet, toilet flange needed to be replaced and new shower handles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Sally H.
05/2017
5.0
plumbing, drain cleaning
  + 0 more
Really well. Unclogged the drain quickly. After the plumber did some looking around, he saw that most of our pipes did not need replacing. Instead, there were small metal deposits that were slowing the shower head and kitchen sink faucet. After removing these, our water pressure was amazing. Money well spent knowing that replacing pipes isn't necessary for the time being. Honest, fair, and knowledgeable.
Description of Work: We had Waterwork come out to unclog a drain and give us an estimate to replace our galvanized supply pipes due to poor water pressure.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Micah S.
04/2017
5.0
plumbing
  + -1 more
Great! Super friendly, very professional, and much less expensive than I thought they'd be.
Description of Work: Garbage disposal wouldn't operate, and needed to replace faucet due to pinholes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Georgia G.
04/2017
5.0
plumbing
  + -1 more
It went very well, last week Artie installed a new compact Gerber ada toilet in our half bath and reconditioned a toilet in our upstairs bath. This week John installed two grab bars in our shower. All work was professional and well done.
Description of Work: Installed a toilet and grab bars in shower

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Maggie B.
04/2017
5.0
plumbing
  + -1 more
I called based on their positive reviews on Angie's List. Someone picked up right away and was very helpful in scheduling - he had a lot of times available for me to choose from. I picked a time the next day and we hung up. He called back a few minutes later and said that they had someone available nearby if I was home. So in 20 minutes Chris was at my house replacing the spigot! She and her associate were very professional - they put booties on before coming inside, which I appreciated as it was raining and wet outside. She was also respectful and friendly toward my pets, which I always appreciate. She made sure to latch the fence gate when she left and the whole job was finished in less than half an hour. I'm very pleased they were able to come the same day so now I don't need to take time off work. I did not get prices from other companies to compare, but I didn't think the price seemed unreasonable or shocking. I also asked her about another plumbing job I was considering for the future and she gladly wrote up a quick estimate for me.
Description of Work: Replace leaking spigot on the side of the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Genevieve W.
03/2017
5.0
plumbing
  + -1 more
Chris was prompt. professional & immediately accessed the problem.She gave the options available, the approximate cost of the work involved.After I made a choice she went to work & quickly replaced both hot & cold stem,after going to pick up the necessary carthridges that I needed,which were only carried by a few places. She did an amazing job. I would definitely use Waterwoks in the future.
Description of Work: Had an emergency.the bathtub faucet was leaking over the weekend, waterwork immediately said they would set up a same day apt later in the day for me. Was called an half-hour earlier told someone was available & on the way.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$203

CHRISTINE M.
03/2017
1.0
plumbing, drain cleaning
  + 0 more
BUYER BEWARE! I explained my specific situation that I needed my drain snaked on my vent on my second story, flat-roofed house. I made sure that they knew the exact situation. Over the phone, I was told the price would $300 because it would require an extra technician and because the guys would have to go onto my roof. Once the plumber arrived (without the extra tech to help him), he assessed the situation and told me the price would be $450. When I said I was quoted that I was quoted $300 over the phone, he simply said, "the girls in the office don't really know what they're talking about". I refused the service because the price went up 50%. Such price gouging and bait-and-switch tactics. COMPLETE WASTE OF MY TIME!!!
Description of Work: Need roof plumbing stack cleaned out (snaked).

Rating CategoryRating out of 5
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

$450

Response from WaterWork Plumbing
[Member Name Removed] and [Member Name Removed] called our company after contacting two other plumbing companies who were not able to correct the issue. They called my office and talked with my staff. The office staff, who are a key part of our success here, are not plumbers for starters and vent cabling jobs only happen maybe once or twice a month. [Member Name Removed]was given a ballpark price to start and told we would send one of our best plumbers to give an exact price and prep to do the job. The job was more involved than was conveyed over the phone. They were given multiple options by which to address this issue and they declined all options. They also left a bad review on the two other companies, both of which personally called me and told me that they too had trouble communicating with these individuals. In the end, we didn't charge anything for the hour plus of time we spent at this home.

Karen J.
03/2017
5.0
plumbing
  + -1 more
Called WaterWork and they sent someone out the next day. The plumber explained to me what went wrong with the disposal and why it couldn't be repaired and had to be replaced. It took about an hour to install. He was very professional and very nice. I would definitely call them again for any plumbing issue.
Description of Work: Our garbage disposal had an internal piece break off and wouldn't run.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Keith C.
03/2017
5.0
plumbing, drain cleaning
  + 0 more
Originally asked to have a clogged pipe in the floor of the laundry room checked using a camera but learned that our house (1 story on concrete slab) didn't have an easy access for the camera. The reason we asked for the camera inspection is that this particular pipe had been snaked about 5 months ago and had since clogged again. The first time it was snaked, we were told to add a lint traps to the washer drain hose and/or another in the sink that the drain hose empties into. Even after doing this, water began to backup in the floor drain after about 2 months. We thought maybe a camera inspection would help explain what was going on but when the serviceman came, he explained why it would be difficult and probably expensive to try and put a camera down that pipe. We decided to just have it snaked again as a short-term solution. Regardless, the serviceman was extremely pleasant and informative - took a lot of time and patiently explained his diagnosis / solution. He did a lot to put us at ease - extremely professional and courteous. Our house was in absolute disarray at the time (embarrassing!) but he was very respectful as we apologized. I really appreciated his demeanor overall. The work he did was also good - efficient and thorough! Didn't waste time once he got to work and explained what/why he did things when we asked. We'd recommend to others and will likely use again for future plumbing needs.
Description of Work: Clogged drain in the laundry floor

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

KATHY C.
03/2017
5.0
plumbing
  + -1 more
I had a good experience with them.
Description of Work: We had a toilet that was clogging and overflowing to the floor below, so they had to take out the toilet, re-seal it, clear the whole thing out, and put it back together.

Rating CategoryRating out of 5
quality
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John H.
02/2017
5.0
plumbing
  + -1 more
Amazing, professional and very knowledgeable
Description of Work: Located and fixed a leaking tub overflow drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Lori and Paul Z.
01/2017
5.0
plumbing
  + -1 more
Jaime came and checked out the situation, he was very knowledgeable and answered all my questions and explained to me what he thought was going on. He was correct and fixed the problem very quickly. He came earlier than I was hoping for which worked out great. He was very professional and friendly. The girl on the phone whom I spoke with earlier was super nice too. I apologize for I forgot her first name. I scheduled an appointment through their website and Dave called me in response to that inquiry this morning. I will definitely recommend and use them again if needed. Thank you very much Water Work!
Description of Work: Snake out of drain, floor drains backing up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Edward S.
01/2017
5.0
plumbing
  + -1 more
It was great. I was so excited I forgot to ask the plumber to unclog my floor drain. They sent someone else out about 30 minutes later and they did not even charge me to unclog the floor drain.
Description of Work: The did an analysis of my main sewer clogging problem. They completed snaking and opening up my main drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kenneth H.
01/2017
5.0
plumbing
  + -1 more
WaterWork Pluming got the job done and we could not be more happier. The old plumbing in the house was decades old and out dated. WaterWork Plumbing brought us up to code with the new installation. They were professional, neat and cleaned up after the job was done. I will be calling them back to continue replacing old outdated plumbing.
Description of Work: The work I needed was to have a new hot and cold connections for my washing machine along with new wash tub faucet installed. Also need was a new gas line with a shut off value installed for the dryer and to fix a leaking pipe over the hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Linda M.
12/2016
5.0
plumbing, drain cleaning
  + 0 more
Mark R. found problem in drain trap quickly and replaced trap. He was friendly but professional and answered any questions I asked. Will call this company again for any future plumbing issues. Thanks Mark.
Description of Work: Bathtub and bathroom sink drains leaking from second floor into first floor living room of my 90 year old house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William K.
12/2016
5.0
wells
  + -1 more
The plumber assigned to this job (Arnie) kept in touch to let us know when he'd arrive. Arnie, Leif, and Zach did a fantastic job. They were efficient, good-natured, and allowed plenty of time for me to ask questions and to explain things. It was actually a real pleasure to have them here doing the work.
Description of Work: Our sump pump was beginning to act up. It looked pretty old so we decided to have it replaced. We also wanted some information about getting a backflow preventer system in place and decided to have the main line checked by camera from our house to the street. I also needed them to fix a broken pipe cap.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$470

Rob W.
12/2016
5.0
plumbing, drain cleaning
  + 0 more
Each time WaterWork has been here they have been outstanding. A+
Description of Work: We have had WaterWork out three times. Once to clear a drain, once to fix the venting, and once to fix a broken pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathy A.
11/2016
5.0
plumbing
  + -1 more
I called in the morning, they gave me a same day appointment. The plumber was knowledgeable, explained exactly what he was going to do, and did it (even tho I hovered nearby). Took the time to look at a couple other minor issues I was having. Did a quick tightening on one and gave an estimate on another project. I've never had much luck with plumbers, but this time was a very pleasant experience. Would definitely hire again (and will).
Description of Work: Had a leak under the kitchen sink (original plumbing) which we had tried (unsuccessfully) to repair/patch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

david J.
10/2016
5.0
plumbing
  + -1 more
Fantastic work. Honest, reliable, and experienced.
Description of Work: Replaced rotted cast iron drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,174

matt M.
10/2016
5.0
plumbing, drain cleaning
  + 0 more
Arnie was scientific. Extremely detailed and professional. Watch definitely use again.
Description of Work: Camera to diagnose blockage. Found issue cleaned in drain and exterior drain to the city drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Anne B.
10/2016
5.0
plumbing
  + -1 more
He was on time and pleasant. He did a great job. Would recommend.
Description of Work: Sink was stopped up. He cleaned the sink and now flashes well.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Elma A.
10/2016
5.0
plumbing
  + -1 more
Tory come in and fixed all my problems.
Description of Work: Fix two toilets and sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$194

Vickie G.
09/2016
5.0
plumbing, sewer cleaning
  + 0 more
Toni did a great job. Issue resolved, scheduled a 4x6 & camera.
Description of Work: Cleaned main sewer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Robert A.
09/2016
5.0
plumbing
  + -1 more
Went great. Terry was on time very professional.
Description of Work: Replace 2 cartridges in shower only valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

Contact information

1049 Hilton, Ferndale, MI 48220

www.waterworkplumbing.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
8:30 AM - 2:00 PM

Licensing

Insured

Licensed*

Trade License Number
8003885
Trade License Locale
MI
Trade License Authority
Michigan Department of Licensing and Regulatory Affairs
Trade License Expiration
04/30/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Sewer Cleaning,
Drain Pipe Installation,
Water Heaters,
Natural Gas Lines,
Water Filtration and Softening,
Excavating

FAQ

WaterWork Plumbing is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 5:00 PM

Tuesday: 8:30 AM - 5:00 PM

Wednesday: 8:30 AM - 5:00 PM

Thursday: 8:30 AM - 5:00 PM

Friday: 8:30 AM - 5:00 PM

Saturday: 8:30 AM - 2:00 PM

WaterWork Plumbing accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, WaterWork Plumbing does not offer free project estimates.
Yes, WaterWork Plumbing offers eco-friendly accreditations.
No, WaterWork Plumbing does not offer a senior discount.
Yes, WaterWork Plumbing offers emergency services.
No, WaterWork Plumbing does not offer warranties.
WaterWork Plumbing offers the following services: Sewer and drain cleaning, camera and location for problem drains, hot water heaters, sump pumps, toilet repair or replace, garbage disposals, backflow testing, bathtub and shower valves, whole house re piping using copper or pex, faucet repair and replace, pipe thawing, service for residential, commercial and industrial buildings, instant hot water, water powered back up pumps, plumbing for additions and remodel work, emergency service offered 24/7/365, sewer/drain excavation and replacement.
Heating and cooling, basement waterproofing, electrical, drywall, carpentry, handyman service.

Contact information

1049 Hilton, Ferndale, MI 48220

www.waterworkplumbing.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
8:30 AM - 2:00 PM