WaterWork Plumbing

We’ve had a handy man and another plumber look at it and each and different (not effective ) solutions - one included jiggling the handle. 😣. Kris from Waterworks came out and knew immediately what it was. It was a little more extensive than she thought and ultimately had to go find/buy a part (we have a dual shower head - which made it a little non standard). She fixed it right up. She was prompt, professional, pleasant and ultimately solved a problem others didn’t. Yay Kris!!

Very well ... Becker was here for an hour, cleared the issue in the garbage disposal (we found the issue together) and then put a new trap onto the exit of the disposal. Very quick, friendly, and professional! I'd absolutely hire them again.

I called at 10am on a Tuesday and a plumber arrived the following day at 9am! I left the plumber to work while I went to my job. I was contacted by the office with an estimated time to completion around lunchtime (which was my request). After inspecting the work and using the new fixtures, I'm very happy. Highly recommend.

I noticed on Wednesday, the day before Thanksgiving, we didn't have hot water. I called WaterWork Plumbing and they were able to come out and work on a fix, unfortunately the hot water tank couldn't be saved. They were back on Friday with a new one and I was taking a shower before noon! Thank you WaterWork Plumbing!

Plumber arrived on time, installed new American Standard toilet along with cast iron flange. Job well done.

Had three or four jobs I needed estimates for. Didn't want to fix everything at once for fear it would cost an arm and a let. The technician was nice, listened to my questions and was very efficient and finished priority work in one hour - saving me a lot of money. Would definitely hire the company (and Jamie) again.

Quick, reasonable, professional Saturday service!

Spoke with owner David directly; he provided several options; serviceman Mark arrived as scheduled and confirmed David’s options and estimate; performed work without issue; cleaned up after himself; very cordial and professional; explained entire process. Will definitely hire again if needed.

Came out right away, actually called to bump the appointment up because someone cancelled. Dispatch didn't relay to plumber that he needed to move a sink to get to the drain, so when he saw the clean out under the sink he wasn't too thrilled about having to work around the sink to get to the clean out. After I explained the sink is easily removed, it was fine. Did a great job, explained everything, clean up.

They were available to come out right away, showed up on time, were willing and able to work with the parts that I had purchased, kept everything clean and in the end sent me a check for $20 because I forgot to give them the coupon I had from Angie's list. It was so nice to finally find a contractor that I can count on. Thank you!

Great! WaterWork originally performed this job back in March, and the plumber repaired the faucet with a plastic part when it should have been replaced with a brass part (per Mark). I called them having issues with the faucet, and they came back the same day and replaced the part with the correct part free of charge. I have used WaterWork for other projects in the past and never had any issues, I recommend them to anyone in the area. I am disappointed that I will be moving outside of their service zone (Green Oak Township/Brighton), they are very reliable and take care of their customers.

They were great for annual drain snaking, but lost my business with a one-time service call for basement flooding. Plumber hemmed and hawed about having to go in the basement (yes, it's wet - that's why I called you!) When he indicated it was something he couldn't help with, he took 20+ minutes to write the invoice and leave, had not fixed the problem.

Mark did a fantastic job, and made sure everything worked perfectly. What a great guy (and expert plumber).

Dave was great! He quickly identified the issue and, even though it was not what I had originally described, he quickly shifted gears and found the solution. Dave was knowledgeable and courteous, answered all my questions and cleaned up afterward. Excellent!

Offered to come out to do an estimate but would charge a fee for it.

They did a really good job! Arnie and Chris Becker, an Apprentice plumber, showed up on time, and were very professional and very nice. They figured out what the problem was, explained what they were going to do, the pluses and minuses of each approach, and then did the work in an efficient manner. Arnie asked pertinent questions and tried to look at the big picture before beginning any work. He not only resolved the main problem, but they cleaned out the other sanitary lines, fixed several components that needed fixing, and cleaned everything up before leaving. My wife and I were VERY happy with the results, we know what we have to do going forward, and we would recommend Arnie and Waterworks to anyone. BTW, Chris did a very nice job too, and I give him kudos for learning the trade. Thanks to both of you!.

After I unsuccessfully called 2 Plumbers on Saturday with no answer. I checked Angie List and called Waterwork Plumbing for the first time on Saturday around 11AM for Hamtramck Service call and Service was provided and successfully completed within 2 hours. Very Professional and Knowledgeable crew from office to field. The Plumber explains everything he was doing and pulled out bunch of hairs, rubber bands and a piece of plastic in basement pipes. Very impressive work and I will hire again and again and will refer to my friends and Family.

excellent..on time very polite, gracious, called the city to shut water off , made the repair then waited no charge while the city water dept returned to turn water back on

What I appreciate about them was the fact the owner did some "trouble shooting" with me first to make sure the hot water tank was not working. The service was great! I will use them again

I talked to David over the phone. They came over within a couple of hours of my call. Very friendly. After diagnosing the problem, Patrick brought in a new disposer and switched it out for the old one. He did a meticulous and professional job within one hour. Thank you. Great job!

The service was great. I was overseeing an air conditioner install for my parents when all of the sudden a pipe burst open at a joint and started getting water everywhere. We were able to shut it down, but now while the mess of a big AC install was going on, they had no water. I found WaterWork plumbing on Angie's list, gave them a call, and they said they could have someone out in 2 hours. They ended up arrives half an hour early and were done in a half an hour. Kris was great. Very professional and did a very clean install. I would definitely recommend these guys if you're in a pinch.

It went well the plumbers they have sent out seem pretty knowledgeable. They were different people every time. I don't smell gas soooo, I am assuming it was done correctly.

Excellent. I had a plumber cancel so I needed a faucet hookup after our new countertop/sink was installed quickly. WaterWork was the only one who had someone available the next day. The office staff was professional as well as Kris (the plumber). She was very professional, courteous and was able to do everything. Would hire again and recommend!

These guys were good. There was a main guy and his assistant or trainee, I think it was. Both were friendly, hard-working, and got the job done well. They explained what was going on in a way that made it clear they wanted me to understand and not just assume they knew what they were doing, which I appreciated. They were able to handle the problems completely, cleaned up really nicely after themselves (a great bonus, I'd say--especially with a plumber!), and were done in one visit. We haven't had any issues since, so they obviously knew what they were doing! Nice job!

outstanding job everything works well and workers cleaned up the mess. Price very reasonable and quality work on piping. Minimal damage done to walls and floors to access pipes.