WaterWork Plumbing

It went great. I sent an email Friday night via Angie’s List. Company called me first thing Saturday morning to schedule an appointment same day within a couple hours from the initial call. The gentleman that came out was very friendly, personable, and helpful. He snaked the drain with his supersized snake and knocked the clog right out. Great work and would definitely recommend.

Very good company and repair completed in a timely manner

Everything is good, except the price. The guy came and checked the leaking faucet. Told me the weather is too cold to fix the faucet outside. Suggest to install a new inside valve to stop the leak and pay 2nd trip to fix the leak when it is warmer. I agreed and he installed a new inside shut off valve. With a coupon, he charged me $202 as a final price.

The technician arrived very quickly, which was great because our basement was already flooding. We ended up replacing the sump pump, and thought the price was reasonable.

Our service was excellent. Water works was able to schedule an appointment that same weekend when we were available to have their plumber Ken Thomas come out to our house. He had the job done within an hour and was very informative about what was wrong and what was needed to fix it. Ken is a friendly guy and even though we had 6-8” of snow he still arrived promptly. Water works even called to let me know there could be a slight delay due to the weather just in case, very professional. The price was very affordable too. It’s a very good feeling to know you’ve got a go-to company that can handle such a wide array of issues and will provide this high level of service. 10/10 would recommend.

Ernie and John were excellent. Ernie has so much knowledge, a pleasure to have perform the work.

It went great. I just purchased the property. Getting the leak fixed fast for the tenant was important to me. Waterworks really came through! They’ll be my go-to plumbing company moving forward! Thanks

I was very pleased with the service. WaterWorks plumbing was quick to return my calls, showed up when they were expected, and performed the service in the scoped amount of time. All work completed was done well and looked great. Highly recommended to others in need of plumbing work. Thank you!

Unfortunately, the issue was not on my property, but rather because of the city sewers. So there really was nothing that he could do. But for some unknown reason, my drains seem to be working just fine now. It left us both scratching our heads! They are coming back out tomorrow morning with a camera to see exactly what is going on.

Very satisfied. Prompt service,high quality work and thorough clean-up.

I had water starting to come up in the drain in my basement. I called Waterwork and even though it was Sunday, B. was here within 2 hours. He was very personable and professional and explained everything that he did. The emergency rate seemed a little high but the level of service may have justified it.

It went very well. They were very prompt. Sometimes they gave me same day service so they're promptness was very high. They did a very good job.

They sent out two guys one was obviously more skilled then the other I assume that’s why they sent two people out to begin with but after a short while the more experienced worker left the rookie to do the job, took a total of 5 hours for such a simple job at a rate of 144 an hour which is one thing but since I paid fully in cash you’d think everything would go smoothly....wrong next day I discovered a visible leak so when I called the lady on the phone that works the office gave me the hardest time as if I was making things up like her worker couldn’t have possibly made a mistake so finally I get a guy out there to fix the mistake (had to leave work early) only to find out there’s another leak that wasn’t visible. The first plumber that fished the pipes behind a new framed out wall left not 1 but 2 leaks so I called them today and tried getting help and yet again the lady that answers the phone was so rude and in denial about the work being done wrong she claimed it wasn’t possible because her “guys don’t fish pipe behind drywall” but clearly they did?? But she treated me as if I was a liar and not a paying customer worst customer service I ever encountered as far as plumbing business go

They came out the day we called, performed the service efficiently and at a reasonable price. Saved us embarrassment with our weekend house guests who were arriving the next day.

My kitchen sink sprayer was leaking & Waterworks Plumbing was able to schedule an appointment very quickly while accommodating my schedule. Brian arrived promptly & it was nice to see him again as he was out in June to fix my leaking toilet. As before, Brian was very professional & knowledgeable and had the job completed in 45 mins. I would definitely call Waterworks Plumbing again for my plumbing needs.

The end of June 2018 my powder room toilet was leaking & I was expecting out of town family the end of the week. Waterworks Plumbing sent Ryan & Brian out on Wednesday to find & fix the leak. They were both very professional & knowledge & after investigating the leak from in the basement was able to solve & fix the problem in a timely manner.

We've had a toilet that's been leaking around the base in a 90 year old house. Other companies have tried to patch the problem, but Joe from WaterWork realized the problem was deeper than that. He had experience with this specific problem. The 90 year old toilet seal was made of lead. (Joe called it a "Lead Boot.") It was worn out and and had to be removed and replaced. It was a big job that took three hours, and it wasn't cheap, but at last we don't have to think about it anymore. Thank you, Joe!! This is now my "go to" plumbing company!

Everything went well. They were timely and efficient.

Ryan was able to get to my house within an hour of me calling (although I did not have an emergency). He was able to fix the problem in under 30 minutes, made no mess and was very professional.

It went great. One of the faucet handles loosened up in a couple of days as it settled in and they came back to fix it for no charge. Terrific work, on time and professional. Not cheap but fair. In plumbing you get what you pay for and I got great service. The time allotted for the job was right on target.

They did a very good job on this installation by replacing valves that were over 70 years old. Subsequent to their work, we had to work on several of the household's pluming fixtures ourselves.. This work would have been impossible to accomplish without their replacing the old leaking shutoff valves. We called several of the various plumbing companies and they came out and did the job the next day.

Did a great job on a tight schedule. We needed them to complete the job quickly so that our waterproofing crew could come in.

service technician was prompt, and polite. we had two plumbers out in the last 6 months but only did just enough to get a plugged sewer line moving. water works did a complete clearing.

It went well. I called around 9:30a and was given an appointment around noon. The plumber, (K)Chris, was personable and professional. She arrived on time and after assessing the job immediately went to work. I provided my own faucet purchased from a big box store. She thoroughly cleaned the area around the old faucet before installing the new one. She was done in less than an hour. It looks and works wonderfully.

I called in the early afternoon. they were able to send someone out in less than an hour. (i know it doesnt always work that quickly). i have a small utility closet for the furnace and water heater. Mark figured out which water heater would fit in the space available. with the help of another plumber, Chris, the water heater, a 40 gallon Lochinvar, was installed that afternoon. the water heater cost $1,000. but other work was also done that raised the total cost to $1,200. the crew was professional and friendly. answered any questions i had. And explained the best setting for the heater.