WaterWork Plumbing

Job was done and plumber explained what he was doing and why. He also provided recommendations for jobs that may be needed in the future. I appreciated that he clearly answered my questions, He was very polite and respectful.

Repair was great. But prices were twice what I expected.

Jerry the service man was very understanding and took his time. He check every thing from the stink pipe on the roof to drains in the basement. He asked me a lot of questions which help us figure out what to do. One of my floor drains isn't holding water so he installed a test plug. This did help. I appreciate the company not trying to push a big plumbing job on me. I still get the smell when it rains, but I now know what to check for thanks to Jerry. When I have them come back I can be more specific as to where to check. Cost service call and part $115.

Work was done quick with excellent quality with no mess. Contacted many companies and was able to get the work done extremely quick for an great price. I would use this company without a second thought. I have already provided their card to 5 people do to the great job preformed.

The Waterwork personnel were very professional and efficient. Highly recommend in the future.

Mark responded very quickly when I posted this job, showed up on time (actually a little early) and was very helpful and efficient. In addition to handling the job I posted, Mark assisted me (or I should say let me assist him!) in completing the vanity installation, including additional plumbing work and general installation. Without Mark, I'd still be trying to install the vanity. Also, the charges were reasonable in light of the time spent and materials provided.

Very well. I had complete repair of tub and shower valve With new stems,seats,handles,etc.

Everything went very well. Within two hours of calling, they were at my door. The men worked quickly, efficiently and were very professional. They were able to clear the drain in less than 20 minutes. After clearing the drain, they ran the snake through an extra time to make sure all was working properly. Afterwards I was told exactly where the blockage had occurred and was offered hints on what to do to keep the drain clear. Very, VERY satisfied with this plumbing company!!!!

I made a appointment and they worked around my free time which was weekend only. They called an even asked if it was ok if the technician came earlier then schedule which was fine. He was very professional, polite and knowledgeable. He told me exactly what was going on which happened to be the Trap is broke and gave me a estimate and even a small tip on what to do until I get it fixed.

Ryan fixed the problem and discovered some other leaks that were causing water damage. He checked and tightened everything.

We found them on Angie's List and hired them to fix the pipe in the basement. They were prompt, courteous, and cheaper than we had anticipated. A week or so later, my husband was attempting to replace our kitchen faucet and we found ourselves in over our heads. He really didn't want to call a plumber for help, but I think our good experience the week prior helped me talk him into it. They were able to help fix a difficult switch out that had odd installation requirements. And again, it was cheap enough that I wouldn't hesitate to hire them again and again. Hiring a plumber is cheaper than me doing it wrong and having wood rot somewhere I can't see because I did something wrong.

It went well. The two service men were very pleasant and knowledgeable.

Terrible! the technician was so rude and immediatley wanted to start tearing walls down to see what the problem was. He said my house was weird and couldn't find the main water valve. He treated me like a dumb woman that I didnt know either. My 18 year old son showed him where it was, he had no idea how I felt about this guy and came in and told me how rude this technician was. This job needs to be done but I will not use this company.

Actual plumber was nice and responsive. However, they cancelled and rescheduled services day they were supposed to be completed. When they came out for the original quote, they gave us an estimate based on a per hour service. They gave us a worst case scenario quote and told us it would most likely be less since less labor hours would be required if they didnt run into any issues. When they came out for service, less hours were required than the original estimated number of hours. However, the company refused to charge us less than the estimate. They were also supposed to fix a dryer dent on the machine, but they forgot also. We feel were were taken advantage of since we were out of town when services were performed. Would not recommend their services since the office refused to remedy our issues.

I'd purchased an Aquasana Whole House Filtration system and needed it professional installed. WaterWork sent Mark, their guy for these types of installs, out to tackle the job. They provided a reasonable estimate and were back out within two days to complete the work. Mark did an outstanding job; he was punctual, polite and professional, and, as the photo attests, takes pride in doing neat work. The total cost was within the estimate and I'm super happy with the results. I'll have WaterWork out again to tackle my additional plumbing needs.

I called WaterWork Plumbing because I was having a new washer and dryer delivered to my house to replace the old ones. I knew that the gas valve on my dryer line had to be replaced prior to installation. I also had the inspection report from when I recently bought the house that said the dryer gas line was not extended to the proper length and to have it looked at. I wanted to make sure it was looked at by a professional and any issues addressed prior to the new dryer replacing the old one. The gas valve replacement went fine and I was happy with the work. The plumber was professional and courteous while at my house. I asked about what had been said in the inspection report. I was told that otherwise the hookup was fine and he anticipated no problems. I paid for the service and was pleased. However, on the delivery day, the installer told me that the dryer gas line was not up to code and they could not install the dryer. They reiterated what the inspection report had said, which was that the line and the valve was too far away from the inlet into the dryer, and that it should be installed to within 4 feet of the appliance to meet code. I then had to hire a different professional to come out and extend the gas line to meet code requirements-- and thus even what I paid to replace the valve was going to be moved/redone! I was not pleased to say the least. I called WaterWork and explained what had happened and why I was frustrated. The person I spoke with said: "I don't know what kind of resolution you think you can get." I said at the very least I would like my concerns and feedback to be heard so it does not happen to someone else. There was no other offer made to me to redress that I paid for a service and received incorrect information. I had trusted this company with my business because of its reviews and rating on Angie's List. So I wanted to make sure I reviewed here. Again, the plumber was professional and courteous while there-- but anyone seeking to get an opinion or bring their dryer gas line up to code, be aware and make sure you get clarity. And make sure your pipe and shut off valve is within four feet of the appliance!

It went great. I sent an email Friday night via Angie’s List. Company called me first thing Saturday morning to schedule an appointment same day within a couple hours from the initial call. The gentleman that came out was very friendly, personable, and helpful. He snaked the drain with his supersized snake and knocked the clog right out. Great work and would definitely recommend.

Very good company and repair completed in a timely manner

Everything is good, except the price. The guy came and checked the leaking faucet. Told me the weather is too cold to fix the faucet outside. Suggest to install a new inside valve to stop the leak and pay 2nd trip to fix the leak when it is warmer. I agreed and he installed a new inside shut off valve. With a coupon, he charged me $202 as a final price.

The technician arrived very quickly, which was great because our basement was already flooding. We ended up replacing the sump pump, and thought the price was reasonable.

Our service was excellent. Water works was able to schedule an appointment that same weekend when we were available to have their plumber Ken Thomas come out to our house. He had the job done within an hour and was very informative about what was wrong and what was needed to fix it. Ken is a friendly guy and even though we had 6-8” of snow he still arrived promptly. Water works even called to let me know there could be a slight delay due to the weather just in case, very professional. The price was very affordable too. It’s a very good feeling to know you’ve got a go-to company that can handle such a wide array of issues and will provide this high level of service. 10/10 would recommend.

Ernie and John were excellent. Ernie has so much knowledge, a pleasure to have perform the work.

It went great. I just purchased the property. Getting the leak fixed fast for the tenant was important to me. Waterworks really came through! They’ll be my go-to plumbing company moving forward! Thanks

I was very pleased with the service. WaterWorks plumbing was quick to return my calls, showed up when they were expected, and performed the service in the scoped amount of time. All work completed was done well and looked great. Highly recommended to others in need of plumbing work. Thank you!

Unfortunately, the issue was not on my property, but rather because of the city sewers. So there really was nothing that he could do. But for some unknown reason, my drains seem to be working just fine now. It left us both scratching our heads! They are coming back out tomorrow morning with a camera to see exactly what is going on.