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Cregger Plumbing, Heating & Cooling

Plumbing, Drain Cleaning, Sewer Cleaning,

About us

If you’re searching for a trusted Detroit plumber that serves Wayne, Macomb, and Oakland Counties, look no further than The Cregger Company. The third-generation plumbing company offers a wide range of high-quality services including general plumbing repairs, sewer and drain cleaning, backflow prevention, water heater services, boiler services, and flood control. Considered as expert diagnosticians, the company’s plumbing team has the experience, training, and equipment to solve even the most challenging plumbing issue. Day or night, The Cregger Company works around the clock to keep your plumbing system safe and efficient. Call now to schedule a service. The company provides free estimates and has flexible financing options available to help with budget concerns. The Cregger Company loves what they do, especially when customers like you are happy.

Business highlights

37 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Sump pumps, water heaters, frozen & broken pipes, garbage disposals, new boiler installation, slab leaks, boiler repair & install, in-line sewer camera, faucets & toilets, radiators, gas lines, backflow preventer, sewer & drain cleaning, excavation.

Services we don't offer

Forced air furnaces.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.74,077 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
10%
3
4%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 851-875 of 4077 reviews

Eliyahu S.
03/2016
5.0
plumbing
  + -1 more
The guys were amazing. Compared to the last company who came out this company was amazing. They not only gave a fair price the service man went above and beyond his duty to make sure the problem was fixed and it was. Thank you Cregger Plumbing & Sewer
Description of Work: The company came in to fix a leak in out tub faucet and to replace a kitchen faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Karen M.
02/2016
5.0
plumbing
  + -1 more
Bought a Big Deal of $109 for $200 worth of plumbing services from Creger and scheduled a service visit for a few days later. Plumber ( a very nice guy) came out as and when promised, checked possible sources for my problem, found the source, explained the problem to me, and fixed it, all in about an hour's time Gave me a senior discount without my asking and a credit for the balance left under my Big Deal. Also checked out another plumbing job I had been thinking about and gave me a written estimate for that work before he left. I've now scheduled that other job with Creger, too.
Description of Work: Fixed a problem with hot water piping to my kitchen sink. (Hot water still came out, but only in a trickle.)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Mike P.
02/2016
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
I was not home at the time of the installation, but my wife told me everything went fine. The workers were on time and very nice to her. The unit I received was actually a better unit then I had thought I was getting. I is working great to date. Only issues were one of my furnaces was not turned back on (found out when house was getting a little cold) and some screws and metal pieces were left on the floor. Really, no big deal on either of these. I used the buy the special on-line deal and had no issues. I would use this service again and would recommend them to others.
Description of Work: Removed old water heater and installed new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Rick T.
02/2016
5.0
plumbing, water heater repair
  + 0 more
Called because the pilot on the hot water heater wouldn't stay lit. Jason came out and determined what was needed. As the unit was 13 years old we decided to have a new one installed. It was 4:00 PM when we made the decision and by 7:00 the job was done. Oh by the way, this all occurred during a major winter storm. Kudos to Cregger and Jason in particular for an outstanding job!
Description of Work: Replaced hot water heater

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Michael D.
02/2016
4.0
plumbing
  + -1 more
The contractor phoned me to schedule an appointment. I told them I needed my kitchen sink reattached. They asked if it was an over counter or under counter installation. I told them under counter. They said they don't do under counter installations and referred me to a granite specialist. I ended up doing the job with a friend.
Description of Work: Nothing. I was told they do not do the service I needed to have done. I requested a refund from Angie's list.
Rating CategoryRating out of 5
Yes, I recommend this pro

Paul T.
02/2016
1.0
plumbing
  + -1 more
Nobody ever showed up to do the work despite being paid in advance. Do not use this company for any services.
Description of Work: We paid in advance for the plumber to come out to our house. He never showed to do the work, we got no explanation as to why

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$100

Response from Cregger Plumbing, Heating & Cooling
Good evening, I am certain you have us confused with a different company as we do not charge anyone in advance ever!!!!! We checked our records for any contact with you and have none. We will contact Angie's List for removal of this report as it does not pertain to our company. Regards, Derek Mackie Master Plumber

sharon M.
02/2016
3.0
plumbing
  + -1 more
I was not overly thrilled. The kid did not even know that I was an Angie’s List customer and he wanted to charge me $89. I told him that I already paid and that I am an Angie’s List customer. He said “ohh”. So he wrote it up for Angie’s List and said that I can call and I have extra time coming to me which I never bothered to do.
Description of Work: I purchased a Big Deal for Cregger Plumbing & Sewer. I had him put in hot water instant hot thing.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$99

Judy O.
02/2016
5.0
plumbing
  + -1 more
Our pipes are 88 years old and so working on them is a very tricky and delicate affair. The young man they sent was able to fix the leak without creating another and that was a job well done!
Description of Work: Cregger Plumbling fixed a leaking pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

Christina S.
02/2016
1.0
plumbing
  + -1 more
Customer service is terrible. I had someone contact me about emergency service on Sunday and the plumber was exceptional rude and very snarky.
Description of Work: Service wasn't performed

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0

Yes, I recommend this pro

Karen O.
02/2016
5.0
plumbing
  + -1 more
Great service. Technician had parts on the truck and were able to fix the issue right away.
Description of Work: Plumbing service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Lee W.
02/2016
4.0
plumbing
  + -1 more
It turned out fine. All of a sudden you get this $69 deal and you get something towards anything to be done, and there is always something to be done. They did a good job. I'm happy. It was over $250 by the time everything else was done. The quality of work was very good. He had to come back and he did. He was on time. To me, professionalism means being on time, having a neat appearance and being polite.
Description of Work: I purchased a big deal from them. It was $69 for plumbing service call and $105 credit towards repairs. The toilets were running a long time. He changed all the guts on the toilet tank and everything leading into the wall and all that stuff.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$250

Jaline M.
02/2016
5.0
excavators, plumbing, drain pipe
  + 1 more
A.M.A.Z.I.N.G. Thank you to EVERYONE at Cregger.
Description of Work: Dug main sanitary sewer in front of house, lifted sidewalk to access sewer and 45 degree turn which was slipped and broken all pipe taken out was replaced in 6 inch PVC with a tee clean out. Installed new 1\2 gas shut off valve at stove. Repaired laundry tub drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,300

RONALD L.
02/2016
5.0
plumbing
  + -1 more
It was excellent. I paid extra because he had to go buy a valve locally and it was just the price of the valve. There was no issue with price here.
Description of Work: I purchased a big deal for $95 for $200 Worth of Plumbing Services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Leah H.
02/2016
1.0
plumbing
  + -1 more
We had previously had Cregger repair a slow leak in the upstairs bathroom sink (as well as replace a toilet and do other work on a rental house). We came home from church on Dec 23 at approximately 7pm to a waterfall from the upstairs bathroom into our kitchen. We shut the water off at the main after being unable to use the shut off under the sink. My immediate thought was that the work they had done a few months previously had failed catastrophically and so I called to get them out to fix the problem. The woman who answered the phone repeatedly stated that "we only honor our warranty during normal business hours" and refused to send anyone out until I agreed to pay for the work. Being without water the night before Christmas Eve and having a young child was not acceptable and so I finally told her just to send someone. I was so very angry and she just kept repeating herself and saying they wouldn't send anyone. The plumber who came was very efficient and explained what had happened and that it was not due to the previous repair failing. The cost of the service was not even all that unreasonable. However, any company that will "only honor our warranty during business hours" when being told that all the water to the house had to be shut off is not a company I will ever deal with again nor one that I would recommend to anyone.
Description of Work: Replaced water feed pipes to bathroom faucet which had burst, leading to cascades of water coming through the ceiling.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
1.0
punctuality
5.0

$100

Carolyn S.
02/2016
5.0
plumbing
  + -1 more
The plumber spent about 3.5 hours on the job, because the one of the old faucets was badly corroded, and he had a challenge removing it. He was personable and efficient, and stayed on the job until 7:00pm.
Description of Work: installed two bathroom faucets and removed old corroded faucets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Jimi L.
02/2016
5.0
plumbing
  + -1 more
Did the work! Good job. Used before with no hassles and great customer service.
Description of Work: Fixed leak

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Dustin E.
02/2016
5.0
plumbing
  + -1 more
Wonderful. Excellent service and cleaned up after
Description of Work: Replaced garbage disposal and pipe

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Tim O.
02/2016
5.0
sewer cleaning
  + -1 more
It went very well. The technician's name was Keith. I was impressed with how fast they got out here and I think that their prices are very reasonable. They were able to resolve the issue so we're very happy and we would definitely use them again in the future.
Description of Work: They came out to snake a sewer line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carolyn M.
02/2016
5.0
plumbing
  + -1 more
This is my second experience with Cregger Plumbing. Everyone has always been friendly and professional. I haven't felt pressured or 'sold'. The work has been neat and clean. The prices are fair. This company is a keeper.
Description of Work: Installed a new garbage disposal (customer provided)

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Mike S.
02/2016
5.0
plumbing, sewer cleaning
  + 0 more
I paid $99.00 for $200.00 worth of services. I was satisfied with both the price and the work, in addition the technician found and repaired a small leak under the sink and adjusted one of the shutoff valves.
Description of Work: Installed a new tail piece and 1 1/2" PVC bag trap underneath kitchen sink Tested and found no leaks kitchen drain is flowing well

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Ken B.
02/2016
5.0
plumbing
  + -1 more
I purchased a deal coupon and used it for the installation price. The did a very good job removing the old toilet and installing the new one. They were very knowledgeable and did quick work and cleaned up very promptly. No complaints..
Description of Work: Installation of toilet that I purchased from Lowes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Ken B.
02/2016
5.0
plumbing
  + -1 more
We purchased a coupon for a $245.00 garbage disposal deal. They came out on time and were very polite and did a very timely job of replacing our old garbage disposal. We are very pleased with the disposal we purchased and it works just fine. Clean up and haul away of old unit way done promptly.
Description of Work: Replaced our garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

Jim B.
02/2016
2.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
BEWARE OF THE "SPECIAL DEAL". I purchased the special deal "$200 worth of plumbing services for $99.00". The job I needed done was not complex. The same issue had occurred a few years ago in the same pipe so I knew exactly where the problem was. The last time this problem occurred, I had the pipe snaked by a different plumbing contractor. The price at that time was $149.00. Given that I had $200 worth of plumbing services, I assumed that snaking about 25 feet of one pipe would be 200.00 or less. I was wrong. The technician arrived and quoted 285.00 dollars to complete the work and asked how I would like to pay for the additional 85.00 charge. I told the technician to forget about it and that I wanted my money back. This "deal" appears to be no more than a way to bait you into using their services. Truth is that I would've had no problem paying $185 to clear the pipe. My problem is the fact that if you have a coupon for services, the provider should not be marking up their work to cover the cost of the coupon. If the provider contends that it is $285 to snake a pipe without the coupon, I suggest you call a different plumber.
Description of Work: Snake a bathroom drain.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$285

Response from Cregger Plumbing, Heating & Cooling
Dear member, Thank you for taking the time to review our company. While i am sorry you are not able to afford our services, we do appreciate rating us an "A" in quality, responsiveness, punctuality, and professionalism. It has been my experience as a consumer, that a company who is able to do all those things so well, is a very high quality company who not only will do an excellent job, but also stand behind their work. We are that company. Also, our "Deal" has been purchased and redeemed by thousands of extremely satisfied customers. I am certainly apologetic we could not add you to that list. If whoever you decide to hire is unable to complete the work ,or only does so half way, please call us anytime. We will make sure you are well taken care of. Regards, Derek Mackie Master Plumber.

Diane B.
02/2016
5.0
plumbing
  + -1 more
Went Great. Scheduled for a Saturday at regular rates ($245.00 Deal) - I had scheduled to replace the disposal but they did that - and also corrected all the piping under the sink that was a mess and took up a ton of space for the additional cost of $50.00. - now I have a ton more room under the sink for storage.
Description of Work: Replaced my broken garbage disposal with one they provided -

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$295

Ken B.
02/2016
5.0
plumbing
  + -1 more
The installers were on time and very polite. they did a great job and left the area cleaned up.
Description of Work: Replaced leaking outdoor freeze free faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Contact information

2305 Goodrich St, Ferndale, MI 48220

https://www.creggerplumbing.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
81-10282
Trade License Locale
MI
Trade License Authority
Michigan Department of Licensing and Regulatory Affairs
Trade License Expiration
04/30/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Sewer Cleaning,
Water Heaters,
Wells and Pumps,
Appliance Repair,
Heating and Air Conditioning,
Drain Pipe Installation,
Excavating,
Natural Gas Lines,
Water Filtration and Softening,
Doors

FAQ

Cregger Plumbing, Heating & Cooling is currently rated 4.7 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Cregger Plumbing, Heating & Cooling accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Cregger Plumbing, Heating & Cooling offers free project estimates.
Yes, Cregger Plumbing, Heating & Cooling offers eco-friendly accreditations.
Yes, Cregger Plumbing, Heating & Cooling offers a 10% senior discount.
Yes, Cregger Plumbing, Heating & Cooling offers emergency services.
Yes, Cregger Plumbing, Heating & Cooling offers warranties.
Cregger Plumbing, Heating & Cooling offers the following services: Sump pumps, water heaters, frozen & broken pipes, garbage disposals, new boiler installation, slab leaks, boiler repair & install, in-line sewer camera, faucets & toilets, radiators, gas lines, backflow preventer, sewer & drain cleaning, excavation.
Forced air furnaces.

Contact information

2305 Goodrich St, Ferndale, MI 48220

https://www.creggerplumbing.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day