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Cregger Plumbing, Heating & Cooling

Plumbing, Drain Cleaning, Sewer Cleaning,

About us

If you’re searching for a trusted Detroit plumber that serves Wayne, Macomb, and Oakland Counties, look no further than The Cregger Company. The third-generation plumbing company offers a wide range of high-quality services including general plumbing repairs, sewer and drain cleaning, backflow prevention, water heater services, boiler services, and flood control. Considered as expert diagnosticians, the company’s plumbing team has the experience, training, and equipment to solve even the most challenging plumbing issue. Day or night, The Cregger Company works around the clock to keep your plumbing system safe and efficient. Call now to schedule a service. The company provides free estimates and has flexible financing options available to help with budget concerns. The Cregger Company loves what they do, especially when customers like you are happy.

Business highlights

37 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Sump pumps, water heaters, frozen & broken pipes, garbage disposals, new boiler installation, slab leaks, boiler repair & install, in-line sewer camera, faucets & toilets, radiators, gas lines, backflow preventer, sewer & drain cleaning, excavation.

Services we don't offer

Forced air furnaces.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.74,077 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
10%
3
4%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 1126-1150 of 4077 reviews

Matthew L.
07/2015
5.0
plumbing
  + -1 more
The guys were in and out in a very timely manner. Very courteous and professional and did an excellent job. I would definitely use them again and recommend to others.
Description of Work: Install a hot water heater

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$200

Robert T.
07/2015
5.0
sewer cleaning
  + -1 more
They took care to cover the carpet to make sure not to damage anything. During the purchase process of the BIG DEAL, I may not have mentioned to them that I was buying the camera inspection for afterward as they did not send out someone who had a camera. They did offer to send someone out on a different day and time that meets my needs at no extra charge. Just be clear to the scheduler what you are asking them to do and what you are paying for.
Description of Work: Snaked my drain for roots, as per my buyers request.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Nancy S.
07/2015
5.0
plumbing
  + -1 more
When It was time to pay Cregger waved the fee. On both visits the technicians were very professional and neat. I will definitely use them again.
Description of Work: My garbage disposal was jammed. Cregger had installed it in January 2015 so I called them to fix it. With a $25 discount it was going to cost $71 to fix. The technician found a dime in my disposal, removed it and the disposal worked.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathy S.
07/2015
5.0
plumbing, water heater repair
  + 0 more
.Greg showed up as scheduled and explained what he was going to do. They then installed our new hot water heater. Very professional and courteous. They removed the old heater and were very careful and left no mess. Greg is a pro and his assistant Bryan was very professional as well
Description of Work: Removed old water heater and replaced it with a new one

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Linda K.
07/2015
5.0
plumbing, drain pipe, sewer cleaning, drain cleaning
  + 2 more
The technician arrived promptly and was polite and knowledgeable. He performed the service and answered our multiple questions. He cleaned up after completing the service. While the ad stated that they provided a picture of the cleaned drain, his camera was not operating properly. He offered a $10 discount because of this.
Description of Work: Snaked the main sewer drain and identified that there was a partial storm drain before the two connected. Both were snaked.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Pam R.
07/2015
5.0
plumbing
  + -1 more
They were excellent. Were able to install my hot water heater right away and discovered that my sump pump was not working. Came out immediately and explained everything.
Description of Work: Installed a new hot water heater and sump pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Judith P.
06/2015
5.0
plumbing, drain pipe
  + 0 more
They had recommended something and they did not have the part so they ordered it. So then they came back. They came back and put a regulator in the tub. The first time we had some rupture pipes and he replaced a couple of leaky valves. It was a good experience.
Description of Work: I used Cregger Plumbing & Sewer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

Wenhou M.
06/2015
5.0
plumbing
  + -1 more
Showed up on time and did a good job in replacing the kitchen faucet.
Description of Work: Replaced a kitchen faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Diana E.
06/2015
5.0
plumbing
  + -1 more
Could not have gone any better!
Description of Work: Jason fixed the broken hot water faucet on my bathtub. He was right on time, showed me what the problem was and fixed it. Took only 30 minutes. Next time I need a plumber I will call Cregger.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Phoebe W.
06/2015
5.0
plumbing
  + -1 more
Turned out it was just a small matter. I was not charged. Creggar's Plumbing is always wonderful. They are honest and reasonable and they stand behind their work!
Description of Work: Installed kitchen faucet in Jan. which had a littlel leak. So I asked Creggar's to come out. They came out no problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda S.
06/2015
5.0
plumbing
  + -1 more
It went well. The plumber was knowledgeable and efficient. The leaky toilet problem was completely resolved.
Description of Work: Replaced the flapper in the toilet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Manish C.
06/2015
5.0
plumbing
  + -1 more
Excellent service, timely, great explanation, great quality of work. Will use them as go to plumbing services provider in future.
Description of Work: Installed japanese washlet toilet attachments x 2, inspect leaking faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Chris K.
06/2015
4.0
plumbing
  + -1 more
The leak was fixed on the first visit; however, the stopper did not move up and down - it was stuck in the up position. The provider came back out and fixed the stopper. I'm giving them a "B" rating because a return visit was necessary; however, I would use them again.
Description of Work: The provider came out to repair a sink that was leaking. After he left, I was not able to use the stopper. Provider came back out and fixed it.

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Cregger Plumbing, Heating & Cooling
Good morning, We are scheduled to return to your home this coming Monday. This should be a simple adjustment hopefully. I will be taking care of you personally. I look forward to an update of this report and adding you to our list extremely satisfied customers. Sincerely, Derek Mackie Master Plumber

Sylvia P.
06/2015
5.0
plumbing
  + -1 more
From the time I initially contacted Cregger they were very responsive and professional. Anthony came out to replace the garbage disposal and was very courteous and professional. I appreciate the fact that the day after Anthony was out, a representative from Cregger called to make sure we were satisfied. We will not hesitate to use Cregger for any future needs.
Description of Work: Replaced a cracked garbage disposal that was leaking.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Sandra-Lee P.
06/2015
2.0
plumbing, drain cleaning
  + 0 more
Bought the Angies deal - $99 for $200 worth of plumbing. To pull the toilet, repair the flange, reset the toilet with a new $1.00 wax ring and to snake the bathroom sink was charged $375! I would have thought it would be covered with the $99 which was supposed to cover $200. I can get a new toilet installed for $375!!!! I feel I was overcharged because I'm a woman, and it took him 2.5 hours to do 20 minutes worth of work.
Description of Work: $375.00 - lifted toilet repair one side of toilet flange reset toilet with new wax ring and caulking snake lavatory sink Warranty: 1 year parts and labor no warranty on snaking Total: $375.00

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$375

Response from Cregger Plumbing, Heating & Cooling
Good evening, Thank you for taking the time to review our company. While I am sorry you are dissatisfied with your experience with us, the reasons you are stating are quite bothersome. To start, claiming you are being overcharged because you are a woman is not only preposterous, but also insulting. We work for thousands of homeowners every year. 70% plus of these valued clients are women. If your claim were even remotely true, i doubt we would be as highly rated as we are. I won't even dignify this with any further comment. Secondly, wax rings, brass toilet flange bolts, flange repair parts, and caulk cost far more than $1.00. In addition, drain cleaning uses expensive equipment plus extensive training to be used properly and safely. We price all projects by the job, not by the hour. Had this project taken less time or more, the price would have been the same, The work was completed cleanly, professional, and fully warrantied. In addition, many companies do not even repair flanges. They opt to replace them at a much higher charge. Not being commission based, we always do what is in the best interest of our customer' In addition, estimated prices are quoted before any work begins!!! If you were unhappy or uncomfortable with any quoted prices, we would have simply left you a no obligation, free estimate!!! We use zero pressure sale techniques and always treat your home as if it were our own. You are our boss. With full power to tell us to proceed or not. We also follow up all work with a call the next day to verify you were well cared for. If you were not happy, there are countless opportunities to let us know and see if we can help. Finally, to state we spent 2.5 hours doing a job that should have been only twenty minutes is categorically untrue. I am curious as to where you are getting your facts. If we want to simply throw things in, with zero regard to quality, testing, and your personal property, I am sure we could meet your 20 minute mark. Since we will not do this, your expected time frame is impossible for us to achieve. I would rather spend a bit more time delivering a perfect job instead of rushing, and possibly missing something. Plumbing mistakes tend to be costly. A little extra time goes a long way for our quality, and the protection of your home. Normally, if we receive a poor rating, i reach out to our customer to find out why they were displeased, and what i can do to help them out. In your case, i have no intention on doing this. While i am glad you were able to utilize our coupon to save you money, and appreciate rating us highly on punctuality, professionalism, and responsiveness, it seems you want us to complete our work for free. I will never sacrifice quality for cost. I recommend finding a lower quality, less expensive contractor in the future. If you think it is difficult paying for high quality work, paying for low quality work, and the many problems that come with it, will always cost you more in the long run. If you should have any issues with our work, please call. We will happily return to correct anything for you within our warranty period. Regards, Derek Mackie Master Plumber

Laura F.
06/2015
5.0
plumbing, water heater repair
  + 0 more
They were very professional. I would defiantly call them back for any plumbing repairs in the future.
Description of Work: Hot water tank was leaking. They sent someone out in the morning to give estimate and had a new hot water tank by the afternoon.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

EDWARD B.
06/2015
3.0
plumbing
  + -1 more
We had to call several times to get a estimate on job completion. Not very responsive. Work was done well once started.
Description of Work: .
Rating CategoryRating out of 5
$150

Response from Cregger Plumbing, Heating & Cooling
Good evening, Thank you for taking the time to rate us. I am a little confused by the "C" rating and stating we were unresponsive. You called us on 6/12 and we arrived 6/13. A part needed to be ordered for you repair, which we did on Monday, June 15. It arrived Wednesday, June 17. We installed it on Thursday, June 18. We were in constant contact with you during this process. I wish we could have gotten the part more quickly, but that was out of our control. I am very glad you are pleased with the workmanship. Unfortunately, i cannot get certain parts the same day. Hopefully, you understand this. If we can be of any service in the future, please call anytime. We will always do whatever we can to help. Have a great evening. Sincerely, Derek Mackie Master Plumber

Sherri D.
06/2015
5.0
plumbing, wells
  + 0 more
Plumber arrived promptly, was polite and thorough. He provided additional information on how to bring my sump pump drainage up to code.
Description of Work: Snake out sump pump; provide additional information for future service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Anitra R.
06/2015
4.0
plumbing, drain cleaning
  + 0 more
They told me that the problem was more severe than what they initially thought it was. I opted to only have them snake the drain until I obtained a second opinion.
Description of Work: They snaked a drain in my basement.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$200

Eleanor M.
06/2015
5.0
plumbing
  + -1 more
It went well. Plumber arrived on time and quickly handled our problem. He also answered all of our questions and will come back for other work.
Description of Work: Replaced hoses from laundry room tub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Derrick M.
06/2015
3.0
plumbing, sewer cleaning
  + 0 more
The service man was less knowledgeable than me. He tried to convince me that I have roots in my main drain line with no proof. I was quoted over $800 to replace the shutoff valve on my water meter. Ridiculous!
Description of Work: They snaked my main drain line.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

$150

Rick S.
06/2015
5.0
plumbing
  + -1 more
Showed up on time. Very polite and professional. Had a helper with him who was training. Fixed the problem and was on their way after about 30 minutes. We could not be happier. Will use them again if we need a plumber.
Description of Work: Repair leaking bathtub faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Kurt W.
06/2015
5.0
plumbing
  + -1 more
Everything went as expected, except they forgot to attach the plunger to the drain plug, so it is just sitting loose on top of the connection. Still works but not as intended.
Description of Work: Installed a new bathroom sink and vanity.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$110

Robert F.
06/2015
5.0
plumbing
  + -1 more
Right from the start, I was impressed - I booked the work on the site using the coupon on Angies list for a $245.00 replacement disposal. I got an email response almost immediately and I called Holly to schedule the appointment. They worked with me to find a time that wouldn't interfere with other things that were going on. Holly was friendly and anxious to please. On the day, Keith showed up as promised during the window we were given and in less than an hour, had replaced our old disposal. He spent time with me going over warranty and also made sure that I was happy with the installation, showing me operation and leak checking. I was impressed with his work and with the punctuality and his attitude! It's hard to find people who have a good work ethic these days, and I was happy to see that he was able to do the job quickly and CLEANLY. There was absolutely no mess left over when he finished - everything was cleaned up and the old disposal taken away. I absolutely recommend these guys!
Description of Work: We signed up for the $245.00 disposal replacement to replace our leaking disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

Ken R.
06/2015
4.0
appliance repair, plumbing
  + 0 more
The shower faucet needed the cartridge replaced, the outside faucet needed the rubber washer replaced, the toilet handle needed to be replaced and the arm adjusted, and the sink needed the pop-up assembly to be adjusted. I believe these 4 items were relatively simple and should have required no more than one hour of labor. Yet, I was charged $405.00. I believe that is much too high for the work done. The technician did not appear to know how to change the shower faucet cartridge and needed to call for help from a second technician. Because of the wait for the second technician and a lunch break, the total time at our home was about 2.5 hours. That should not be an excuse to overcharge. In addition, the repair to the toilet handle was not done properly, and the problem was not fixed. I was pleased that the technician came back to fix the problem at no cost, but I was surprised that it was not fixed properly in the first visit. I used this plumbing service as a result of an advertised "Big Deal" ($200.00 of Plumbing Service for $111.00). This was no "Deal" at all. I believe I received $200.00 worth of service for a net price of $311.00. This is the second time I have been "burned" by an "Angie's Big Deal". Be careful, I plan to avoid any more "Big Deals"!!!
Description of Work: Four small repairs, which included a shower faucet leak, outside faucet leak, toilet handle too loose and a bathroom sink pop-up assembly which did not open. The total cost of $405.00 was much too high for these 4 simple jobs.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$405

Contact information

2305 Goodrich St, Ferndale, MI 48220

https://www.creggerplumbing.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
81-10282
Trade License Locale
MI
Trade License Authority
Michigan Department of Licensing and Regulatory Affairs
Trade License Expiration
04/30/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Sewer Cleaning,
Water Heaters,
Wells and Pumps,
Appliance Repair,
Heating and Air Conditioning,
Drain Pipe Installation,
Excavating,
Natural Gas Lines,
Water Filtration and Softening,
Doors

FAQ

Cregger Plumbing, Heating & Cooling is currently rated 4.7 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Cregger Plumbing, Heating & Cooling accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Cregger Plumbing, Heating & Cooling offers free project estimates.
Yes, Cregger Plumbing, Heating & Cooling offers eco-friendly accreditations.
Yes, Cregger Plumbing, Heating & Cooling offers a 10% senior discount.
Yes, Cregger Plumbing, Heating & Cooling offers emergency services.
Yes, Cregger Plumbing, Heating & Cooling offers warranties.
Cregger Plumbing, Heating & Cooling offers the following services: Sump pumps, water heaters, frozen & broken pipes, garbage disposals, new boiler installation, slab leaks, boiler repair & install, in-line sewer camera, faucets & toilets, radiators, gas lines, backflow preventer, sewer & drain cleaning, excavation.
Forced air furnaces.

Contact information

2305 Goodrich St, Ferndale, MI 48220

https://www.creggerplumbing.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day