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C! Tech Solutions

Computer Repair, Computer Training, Computer Sales

About us

C! Tech Solutions provides small businesses and consumers in northern Metro Detroit with the best IT support and consulting.

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

Commercial and residential Information Technology Consulting, Spyware and Virus removal, Wired and Wireless Networking, Computer and Network Security, Custom computers and servers, Computer repair, Computer Upgrades, Digital Lifestyle Solutions, Business Computers, Home Theater Computers, Gaming Computers, and Personal IT Shopping and Consulting.

Amenities

Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
PayPal

Reviews

4.942 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
0%
3
2%
2
0%
1
5%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-42 of 42 reviews

Troy M.
08/2010
5.0
computer repair
  + -1 more
excellent
Description of Work: Ryan was absolutely fantastic. performed hard drive recovery and did a GREAT job

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Brian D.
10/2009
5.0
computer repair
  + -1 more
Excellent!
Description of Work: Ryan came over, I described the problem - computer running very slowly and had problems shutting down. He evaluated the problem, checked for viruses and suspicious programs. He cleaned things up, removed our current anti-virus software and installed a free product that he recommended. Total job took 45 minutes, result - great - back to running as fast as when it was new and shuts down quickly, too.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

George P.
04/2009
5.0
computer repair
  + -1 more
Several security applications were removed and replaced with ones that behave better. Firefox browser installed along with synchronization and other convenience applications.
Description of Work: Diagnose and fix several problems on home PC network: slow performance, periodic hangups, network issues

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

William C.
03/2009
5.0
computer repair
  + -1 more
I was unable to start my computer so I call Ryan who has fixed in the past. He is a super nice guy and reasonable in price. He was quick too.
Description of Work: Ryan once again rescued my computer from ad ware and viruses my teen children have attracted. And he upgraded the RAM and hard drive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Sara W.
03/2009
5.0
computer repair
  + -1 more
Could not be more pleased. Ryan returned my initial call to him promptly and we made an appointment for the following week. (He does offer "emergency" service, but I was okay with waiting a week). He is an expert -- knows exactly what you need. Was also friendly, professional, and affordable. We will be calling him again and will recommend him to others without any hesitation.
Description of Work: Ryan came to our house and spent three hours working on my computer and my husband's two computers. I initially called him because I had a virus that I had on my computer from using a flash drive in public computers and had been told by other computer service folks that the virus could not be removed. Ryan cleaned my computer of a virus, did clean up so it worked faster, and installed new virus protection software. He did the same for my husband's computer. He also figured out why our internet connection was slow and helped us address that issue. He also downloaded a file sharing application on both of our computers and showed us how to use it -- that alone will save both of us hours a day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

JOHN D.
10/2008
5.0
computer repair
  + -1 more
All of the above plus moving computers and printer and connections to favorable positions and testing all changes took about three hours. On the second trip he found a way for me to use the Java program for my charts.
Description of Work: Due to misinformation from a different company, after moving, I ended up with a new phone number (unheard of, I thought) and four (4) e-mail addresses. Ryan consolidated the necessities and now I have one e-mail address. He also improved the speed and put my system on wireless, a big improvement. We installed additional RAM, networked a desktop, laptop and printer through the router, installed latest Windows updates, service pack 3, installed printer drivers on both computers, Java updates and dropbox software.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Carol L.
10/2008
5.0
computer repair
  + -1 more
Ryan answered all my questions about my new computer (Vista operating system) that he installed a couple weeks ago. He also helped me with a couple changes and answered questions about internet services. I purchased a new printer that was not printing labels correctly and had him check this out to see if it was a printer problem or a set-up problem. He, once again, did wonderful work. He is worth is weight in gold to those of us who are not born with computer savvy.
Description of Work: Help with Vista operated computer questions. Checked out a new printer problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Carol L.
10/2008
5.0
computer repair
  + -1 more
Overall, everything went exactly as I hoped for.
Description of Work: Ryan not only arrived on time, he got here early (after calling me) and worked on installing my new computer and transferring files from my old hard drive onto the new computer. He also installed a new printer/scanner and a new battery back up with surge protector. He did a great job and I will use him again if needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Teresa W.
07/2008
5.0
computer repair
  + -1 more
He didn't want to charge me for finding out that nothing was wrong so he did a tune up for me. He is accessible, available, and affordable. I would recommend to others and use them again in the future.
Description of Work: It had no power and he couldn't find anything wrong with it. He did a tune up on the computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

sylvia V.
06/2008
5.0
computer repair
  + -1 more
Ryan was great, and it is such a relief to have someone knowlegable and trustworthy to call when the inevitable computer glitches occur. He was easily reachable by phone, quite prompt in keeping appointments, and he worked efficiently and professionally. He quickly identified problems I was unaware of (like the unnecessary router installed sloppily by the Geek Squad and causing many of the problems I was having; and like the mouse pad that was causing my wireless mouse to work inefficiently). He diagnosed and corrected all the problems I was having, and he went above and beyond to identify ways my system could operate more efficiently. He even demonstrated some aspects of software that I did not know about and which have made my work tremendously more efficient.
Description of Work: I was having chronic computer problems that compounded over time: could not print from either laptop or desktop, unreliable internet connection on laptop, problems reading portable storage devices from USB ports on front of desktop. I also had a universal remote for the T.V. that I was having trouble programming correctly. Over two appointments, Ryan took care of all of these problems plus found and corrected a number of problems that were contributing to inefficiency of my system. He even suggested and set up a different e-mail system so that I am able to manage e-mail much more efficiently and am less at the mercy of SPAM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$445

Carla M.
12/2007
5.0
computer repair
  + -1 more
I m not a particularly tech-savvy person, so when I asked a friend who he d recommend to set up my new system, Ryan of C! Tech Solutions came well recommended. In the last two years, he has set up my new system, added extras (e.g., more memory) and recently did quite a bit of work due to damage from a virus and detected an unrelated problem with a fan. I feel comfortable having Ryan in my home; he s friendly, polite, explains things in layman s terms (not tech speak) and will make suggestions and provide choices. I feel his recommendations are made in my best interest, not just to sell me extra add-ons that I might or might not need. Compared to others I ve hired, he s reasonably priced and prompt and, the best part, he fixes it right the first time.
Description of Work: On-site and off-site labor. Performed virus and spyware removal. Viruses were deep enough to require fix of damaged Windows components. Installed latest Windows updates, including Service Pack 2, Internet Explorer 7 and all critical updates and patches.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Lori C.
12/2007
5.0
computer repair
  + -1 more
Ryan arrived promptly at the designated time. He was dressed professionally and after listening to my issues went right to work. It was obvious that he had come well prepared and was very experienced. He was able to fix my problems within the time frame he gave me of two hours and his quote for the work was right on the money. The very best thing was I did not have to disconnect everything and haul my computer down to some shop to sit for 3 weeks! Ryan was even patient with my dog, Sophie, who must completely investigate everything in her house!
Description of Work: I was unable to connect to iTunes to download any music or videos. Also my computer was experiencing a problem with my BitDefender firewall installation. Ryan was able to repair the BitDefender problem and make it possible for me to access iTunes within 90 minutes! Quite impressive after my hours of frustration. My computer has also run smoother after his work was completed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

NANCY S.
07/2007
5.0
computer repair
  + -1 more
Excellent! Ryan is very personable, upbeat and competent. He responded to my first phone inquiry (message) within an hour or so and made an appointment to come out within a few days (not an emergency). He arrived on time, worked diligently and with great, positive energy and efficiently completed all I had requested. I was delighted with this referral from Angie's list and will surely continue to use Ryan's services. His fees are very fair, as well.
Description of Work: A number of small problems and irritations were solved, exactly as I had requested. Further, I purchased a battery backed up surge protector which was installed the same day and will give me way better protections than what I had. Ryan has ordered another product (RAM upgrade) I needed and we will meet again when it comes in. Ryan spent nearly 3 hours with me on this visit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$211

CARISSA P.
12/2006
5.0
computer repair
  + -1 more
Wonderful!
Description of Work: Cleaned up a very very slow computer. 2 hours of work, pick and delivery.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

HENRY L.
08/2006
5.0
computer repair
  + -1 more
Hired to perform ongoing upgrades and installations for my personal and business systems, Ryan responds promptly and with expert knowledge. One of the best best services Ryan offers is appraising technology and its usefulness to each customer. His rates easily best large service companies. Ryan has been my source of IT solutions for four years and I would readily refer him to anyone. He is honest in his business and always treats customers well.
Description of Work: Computer repair and parts replacements. Upgrades to existing memory, processors, hard drives and case assembly. Full-service on-site installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

LEAH I.
08/2006
5.0
computer repair
  + -1 more
First, Ryan was very helpful and friendly to my mother (who is not always an easy customer!) He explained everything to her and me in a way that made sense and let us know exactly what our options were. His prices were extremely competative and he undercut our local large electronics store by almost $200!!(not including parts) Ryan was on time and had the job finished well within the specified time frame. Lastly, the work he did was excellent and my mom's computer is running better than ever with no problems and he found a document that we thought was lost forever! I would HIGHLY recommend this gentleman for all of your computer tech work!!
Description of Work: Added more memory capability, installed virus and spyware protection software, performed a very complicated document retrival and set up some additional hardware on my mother's computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

NANCY C.
08/2006
5.0
computer repair
  + -1 more
Ryan arrived at the specified time, was courteous as always, and got the problem resolved quickly and at an excellent price. The great thing is that Ryan has a way of explaining complicated technical stuff in a way that makes sense. Ryan has been our go-to guy for IT for 2 years, even before he started C Tech, and we recommend him to anyone looking for a good computer sales and service guy.
Description of Work: We received an upgrade of our dental software suite which was incompatible with several of the machines in our office. Ryan came onsite and reconfigured the machines so that they would work properly. He also performed optimizations on two of our machines while he was waiting for software to install.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100
    • 1
    • 2(current)

Contact information

23257 Woodward Ave # 101, Ferndale, MI 48220

www.ctechsinc.com

Licensing


Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Computer Training,
Computer Sales

FAQ

C! Tech Solutions is currently rated 5 overall out of 5.
C! Tech Solutions accepts the following forms of payment: Check,PayPal
No, C! Tech Solutions does not offer free project estimates.
Yes, C! Tech Solutions offers eco-friendly accreditations.
No, C! Tech Solutions does not offer a senior discount.
Yes, C! Tech Solutions offers emergency services.
No, C! Tech Solutions does not offer warranties.
C! Tech Solutions offers the following services: Commercial and residential Information Technology Consulting, Spyware and Virus removal, Wired and Wireless Networking, Computer and Network Security, Custom computers and servers, Computer repair, Computer Upgrades, Digital Lifestyle Solutions, Business Computers, Home Theater Computers, Gaming Computers, and Personal IT Shopping and Consulting.

Contact information

23257 Woodward Ave # 101, Ferndale, MI 48220

www.ctechsinc.com