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Sands Appliance Service

Appliance Repair, Appliance Repair - Small, Appliance Sales and Installation

About us

Additional phones - (248) 478-7121, (248) 478-7310, (800) 791-4144. Additional DBAs - Art Adams Appliance Repair, Sands Applicance Repair. Award winning.

Business highlights

48 years of trusted experience
Emergency Services Offered

Services we offer

Refrigerators,ovens,cooktops,washers,dryers, microwaves,garbage disposals,compactors.

Services we don't offer

Water heaters & furnaces.

Amenities

Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.450 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
66%
4
16%
3
12%
2
0%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.0
professionalism
4.7
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 50 reviews

Eudo C.
01/2016
1.0
appliance repair
  + -1 more
unknown
Description of Work: I paid $225 to this company in good faith to repair my washer/dryer. The repairs were never done and I was never reinbursed my money.
Rating CategoryRating out of 5

Response from Sands Appliance Service
Can not respond .Date given not accurate, can not confirm service.

Dan A.
07/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Sands Appliance Service
Thank you for taking the time for the review.

Rod M.
03/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Repaired my dryer on a Saturday with same day notice. A bit expensive given what the failure was, but the repairman was very professional, courteous, honest and punctual.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from Sands Appliance Service
Thank you for using us.

Peter B.
01/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Response from Sands Appliance Service
Thank you for review.

Patricia P.
08/2014
4.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced evaporator motor in my refrigerator. Had to wait for parts a couple of days. It went good.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$420

Response from Sands Appliance Service
Thank you for your comments.

PEGGY B.
12/2013
4.0
appliance repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Sands Appliance Service
Thanks for rating us.

Christopher H.
09/2013
5.0
appliance repair
  + -1 more
well
Description of Work: checked problem. Did research.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Sands Appliance Service
Thank you for rating us.

Patricia P.
03/2013
5.0
small appliance repair
  + -1 more
Great!!!
Description of Work: Replaced microwave turntable motor.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$203

Response from Sands Appliance Service
Thank you for your review

Michelle W.
07/2012
5.0
appliance repair
  + -1 more
Great experience.
Description of Work: Washer wasn't working correctly - promptly evaluated the machine, had the parts I needed in the van and corrected the problem. In and out in less than an hour. Very professional.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Sands Appliance Service
Thanks

Patricia P.
05/2012
5.0
appliance repair, small appliance repair
  + 0 more
The service was excellent.
Description of Work: Repaired my microwave turntable bracket for $170.80My daughter lives next door to me and needed repairs on there microwave and refrigeratorice maker which needed major parts. $621.20

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$890

Response from Sands Appliance Service
Thanks for the business.

Ed C.
03/2012
3.0
appliance repair
  + -1 more
No problems with repair so far.
Description of Work: Kenmore wall oven needed an ignitor (a simple job on my model). This part is available everywhere for about 70 dollars. I was charged 90 dollars for the part, about 30 dollars for diagnostic fee, and about 120 for labor -- a total of about $240....and this was with an Angie's List $15 discount. Work was done to satisfaction, but I think the price was too high, compared with other shops.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$240

Response from Sands Appliance Service
THank you.

Mary S.
02/2012
3.0
appliance repair
  + -1 more
See above.
Description of Work: My gas clothes dryer wasn't drying clothes. Turns out, the gas valve was turned off. So he turned it back on. Had to charge for the visit and "diagnostics" totalling $101.00. If that wasn't bad enough, the repairman tried to sell me a part that I didn't need, saying that the part in question broke down frequently and I may as well get something for the money that I was spending for his visit to the house. So instead of spending $100, I would have spent over $200! No thanks.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$100

Response from Sands Appliance Service
Technician gave option while he was there to replace general maintenance parts which customer declined,which is fine.

ROSEMARIE R.
03/2011
5.0
appliance repair
  + -1 more
Very Good!
Description of Work: Needed repair for a washer that would not go into spin. Sand's had their repairman there they next day. With the part in his truck. The job took maybe 2 hrs. The repairman was professional and found the problem quickly. Replaced the part. Gave me a discount for being an Angie's member and was on his way.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Sands Appliance Service
Thank you.

linda I.
12/2009
5.0
appliance repair
  + -1 more
They were great and I would give them all A's. I would use them again in future.
Description of Work: They fixed my refrigerator a couple of weeks ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Sands Appliance Service
Thank you

Mary G.
09/2009
5.0
appliance repair
  + -1 more
They have always been great. They come out right on time and get the work done. They always take the time to tell me what is wrong before they make the repairs. They make the repairs and never try to sell me anything that I do not need. They have reasonable prices and I like that they offer a discount if I pay with cash.
Description of Work: Sand's Appliance Service came out to repair my dryer and my stove.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sands Appliance Service
Thank you.

MARK P.
07/2007
5.0
appliance repair
  + -1 more
He knew exactly what the problem was right away. He got it fixed and cleaned up after himself. He was very prompt and my refrigerator works great now. I am happy they repaired it so I didn't have to buy a new one.
Description of Work: Sand's replaced the condenser coil on my refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Sands Appliance Service
Thank you.

CYNTHIA W.
01/2007
5.0
appliance repair
  + -1 more
I called for service and received courteous and prompt treatment from the dispatcher. She sent Mike out that afternoon. He was professional, friendly and experienced. He provided an estimate for my signature before he did the work. He was able to diagnose and fix both of my issues quickly and they have stayed fixed. He removed the access panel on my dishwasher and my refrigerator, fixed the broken part, described how to keep them working well, and gave me good data for assessing whether to go ahead with the fix or buy a new appliance. Altogether this was a terrific service experience.
Description of Work: The spring on my dishwasher soap dish cover was no longer working and the gasket around my refrigerator was running hot.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from Sands Appliance Service
Thank you

NEIL C.
10/2006
4.0
appliance repair
  + -1 more
Good - fridge works. Disappointed in the diagnosis fee. It was not mentioned until the tech was standing in my kitchen.
Description of Work: Refrigerator service - clicking nosies - freezer thawing. Called on Monday at 8:15 A.M. and tech at my door by 9 A.M. Diagnosed and repaired fridge.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$270

Response from Sands Appliance Service
We explain charges on phone when you schedule service, plus the technician has you authorize and sign the work order which also explains the charges ,before he even looks at your appliance.

03/2006
4.0
appliance repair
  + -1 more
THIS COMPANY DID A VERY FINE JOB. THEY WORKED PROFESSIONALLY AND EFFICIENTLY ON MY MACHINE. THEY WERE KIND AND PLEASANT TO THE TWO OF US. I ENJOYED TALKING TO THEM WHILE THEY WERE WORKING.
Description of Work: THIS COMPANY CAME OUT AND HAD TO PUT A NEW MOTOR IN MY WASHER-DRYER COMBINATION.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Sands Appliance Service
Thank you for rating us.

CHELITA C.
03/2006
4.0
appliance repair
  + -1 more
THEY CAME AT THE LAST MINUTE. THEY DID A GOOD JOB OF FIXING IT. THEY MADE ME FEEL LIKE THEY COULD CHARGE ME AS MUCH AS THEY WANTED. THE PRICE WAS VERY EXPENSIVE.
Description of Work: THEY CAME AND REPAIRED OUR GAS DRYER.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$195

Response from Sands Appliance Service
Customer was given exact written estimate before work was done.Signed and authorized repair.

03/2006
5.0
small appliance repair
  + -1 more
THIS COMPANY IS PROFESSIONAL AND EFFICIENT. THE PERSON THAT THEY SENT OUT WAS A VERY WELL TRAINED PERSON. I HAVE NO COMPLAINTS WITH THIS COMPANY. I WOULD RECOMMEND THEM. THE ONLY THING WAS I THOUGHT THEIR PRICE WAS A LITTLE HIGH.
Description of Work: THE HEATING ELEMENT WENT OUT OF MY TOASTER OVEN. THE COMPANY HAD THE PART WITH HIM AND FIXED IT RIGHT AWAY.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Sands Appliance Service
Thank you for review

03/2006
5.0
appliance repair
  + -1 more
THIS COMPANY DID AN EXCELLENT JOB. THE REPAIRMAN WAS FRIENDLY AND KNOWLEDGEABLE IN HIS FIELD. I HAVE USED THIS COMPANY BEFORE AND I HAVE ALWAYS HAD GOOD SERVICE FROM THEM.
Description of Work: THIS COMPANY CAME OUT AND REPLACED MY POWER PANEL IN MY WALL OVEN.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Sands Appliance Service
Thank you for comments.

DOM Z.
03/2006
3.0
appliance repair
  + -1 more
I THOUGHT THAT THEY WERE PRETTY EXPENSIVE. THEY WERE PROMPT. IT SEEMED LIKE THEY DIDNT SPEND ENOUGH TIME ON IT. THEY WERE TOO QUICK. THEY HAD TO COME BACK AND FIX THE SAME THING, BECAUSE THEY DIDNT DO IT RIGHT THE FIRST TIME.
Description of Work: THEY CAME AND REPAIRED MY REFRIGERATOR.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$200

Response from Sands Appliance Service
We returned and repaired under warranty at no cost to customer.

03/2006
5.0
appliance repair
  + -1 more
THIS COMPANY WAS VERY GOOD. THEY CAME AS SOON AS I CALLED THEM. THEY WERE VERY PROFESSIONAL AND KNOWLEDGEABLE. THEY FIXED MY REFRIGERATOR QUICKLY AND THEY CLEANED UP THEIR MESS WHEN THEY WERE DONE.
Description of Work: THEY REPAIRED MY REFRIGERATOR BECAUSE IT WAS NOT COOLING LIKE IT WAS SUPPOSED TO.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from Sands Appliance Service
Thank you for rating us

03/2006
5.0
appliance repair
  + -1 more
WE HAVE HAD A VERY GOOD EXPERIENCE WITH THIS COMPANY. THEY HAVE ALWAYS BEEN VERY FAIR ABOUT THEIR PRICE AND THEY HAVE ALWAYS DONE THE WORK VERY WELL. THE DRYER WORKS GREAT NOW SO I THINK THEY DID A GREAT JOB.
Description of Work: THEY FIXED MY DRYER BECAUSE IT WAS NOT HEATING PROPERLY.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Sands Appliance Service
Thank you for comments
    • 1
    • 2(current)

Contact information

24633 Halsted Rd, Farmington, MI 48335


Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Appliance Sales and Installation

FAQ

Sands Appliance Service is currently rated 4.4 overall out of 5.

Sunday: 8:00 AM - 5:00 PM

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

Sands Appliance Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Sands Appliance Service does not offer free project estimates.
No, Sands Appliance Service does not offer eco-friendly accreditations.
No, Sands Appliance Service does not offer a senior discount.
Yes, Sands Appliance Service offers emergency services.
Yes, Sands Appliance Service offers warranties.
Sands Appliance Service offers the following services: Refrigerators,ovens,cooktops,washers,dryers, microwaves,garbage disposals,compactors.
Water heaters & furnaces.

Contact information

24633 Halsted Rd, Farmington, MI 48335


Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM