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Kevins Appliance Service Inc

Appliance Repair, Appliance Repair - Small, Appliance Refinishing,

About us

Kevin's Appliance Service of Comstock Park, MI provides affordable appliance repairs and services to a wide range of customers. With over three decades of experience, we are a trusted leader in the appliance field, specializing in services, and repairs of reputable, brand-name products. Our factory-trained technicians are dedicated to maintaining your appliances in an energy-efficient, cost-effective manner. 2 employees. 35 years of experience. Award winning.

Business highlights

39 years of trusted experience

Services we offer

Major appliance repair

Amenities

Warranties
Yes
Senior Discount

$5



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9139 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
1%
3
3%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 126-139 of 139 reviews

Kayne F.
06/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Kevin came and checked on why my refrigerator door didn't swing close and close tightly. He adjusted and lubricated the door,cleaned the filter, and leveled the refrigerator for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$64

Tara R.
06/2014
4.0
appliance repair
  + -1 more
unknown
Description of Work: Was told the repairman would be there between 12:00 noon- 2:30 p.m. At 2:45, I called the office to ask where he was. I was told he had changed schedule. No one called me. Was told he would be there at 4:00 p.m., then was called at 4:45 to say he was on his way. Finally showed up about 5:00. Work was completed in a timely manner, but I did not appreciate having to wait all afternoon on my day off of work when I had other errands planned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

$79

Response from Kevins Appliance Service Inc
Our servicer had a service call that took much longer than expected and changed the order of his remaining calls without notifying the office. He has been reprimanded for this action as we do everything possible to provide service in a timely manner. I did apologize to the customer for his actions and we have taken steps to prevent a recurrence of this situation.

Sally S.
06/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: We had to have a new part for the dryer as it kept showing a power failure notification and would shut off.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

keith C.
03/2014
5.0
appliance repair
  + -1 more
.
Description of Work: Replaced icemaker in fridge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

james A.
03/2014
5.0
appliance repair
  + -1 more
.
Description of Work: Helped with out of balance drum and replaced under warranty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Hy R.
02/2014
5.0
appliance repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jaime W.
01/2014
5.0
appliance repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marguerite W.
05/2013
5.0
appliance repair
  + -1 more
Xyz
Description of Work: Abc

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marion F.
02/2013
2.0
appliance repair
  + -1 more
e
Description of Work: We used to be happy and pleased with Kevin's services in the past. He responded fast, was on time and did a good job repairing our appliances. Not this time. We called his office and explained our problem with the range. His secretary told us to think about a new range. We decided against it and tried several times to schedule an appointment for repair. We never received a return call. Since our appliances are older now, it seems like Kevin is picking cherries. That is unprofessional and we are now forced to find a more reliable company.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
2.0


Response from Kevins Appliance Service Inc
The customer called regarding fixing multiple problems with her oven door. There were problems with the door glass, door gasket and hinges. Repair would have been near $600 due to parts cost in excess of $450 if all parts were available. Some of the hinge parts were not. I advised replacing the oven rather than repair. She called back wanting to scale back the repair to just the oven window. I left a message for the customer that even the scaled back repair would have been nearly $350 due to the cost of the window and that the door would still be marginally operational due to hinge issues. I did not receive a response back from the customer and so assumed they had decided to replace the stove. I am sorry if she did not receive my message. It was certainly not my intention to brush her off or "cherry pick" repairs.

Nicole M.
12/2012
5.0
appliance repair
  + -1 more
unknown
Description of Work: Very thorough explanation of the problem with our dryer. They had a cancellation and called us right away to ask if they could come out that very day. My dryer sounds brand new!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Marcia H.
11/2012
5.0
appliance repair
  + -1 more
unknown
Description of Work: We had 2 appliances serviced and both are working top notch now. The first visit Kevin got my dishwasher working even though he needed to order parts and I so appreciated that. He came back when he received parts for dishwasher and oven. Was very nice and would definitely call him again if needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Joanne W.
08/2012
5.0
appliance repair
  + -1 more
It went very well
Description of Work: He came two days after we called, was on time and quickly replaced oven burner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Patricia N.
03/2012
5.0
appliance repair
  + -1 more
Good experience, professional
Description of Work: The 20 yr old dryer that came w/ our new-to-us house started shutting itself off. Kevin called ahead, showed up when expected. We decided to hook up the newer dryer we had brought from our previous house; he order all the parts and returned to do so. Also checked and cleaned up the washer hookups at no charge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Tammy W.
09/2011
5.0
appliance repair
  + -1 more
unknown
Description of Work: kevins appliance fixed my oven. they were on time and knowledgeable. I was able to describe my problem and give them the model number by email and they came with the part. great service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

1364 Buth Dr NE, Comstock Park, MI 49321

www.kevinsappliance.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Appliance Refinishing,
Natural Gas Lines

FAQ

Kevins Appliance Service Inc is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Kevins Appliance Service Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Kevins Appliance Service Inc does not offer free project estimates.
No, Kevins Appliance Service Inc does not offer eco-friendly accreditations.
No, Kevins Appliance Service Inc does not offer a senior discount.
No, Kevins Appliance Service Inc does not offer emergency services.
Yes, Kevins Appliance Service Inc offers warranties.
Kevins Appliance Service Inc offers the following services: Major appliance repair

Contact information

1364 Buth Dr NE, Comstock Park, MI 49321

www.kevinsappliance.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM