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Kevins Appliance Service Inc

Appliance Repair, Appliance Repair - Small, Appliance Refinishing,

About us

Kevin's Appliance Service of Comstock Park, MI provides affordable appliance repairs and services to a wide range of customers. With over three decades of experience, we are a trusted leader in the appliance field, specializing in services, and repairs of reputable, brand-name products. Our factory-trained technicians are dedicated to maintaining your appliances in an energy-efficient, cost-effective manner. 2 employees. 35 years of experience. Award winning.

Business highlights

39 years of trusted experience

Services we offer

Major appliance repair

Amenities

Warranties
Yes
Senior Discount

$5



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9139 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
1%
3
3%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 139 reviews

Meri N.
07/2018
5.0
appliance repair
  + -1 more
Kevin's Appliance staff has always been very helpful on the phone at crisis time and then there in person to make the fix. If we have model numbers sn etc. and a good idea of the problem, sometimes a fix is in a single economical trip. Sometimes a parts run or order is needed. Regardless, it is always done right and they will give advice on viability as well. I was thankful to get this reliable family business referral as young gal after being creeped out by a worker from Another Appliance repair service many years ago!
Description of Work: Advice, repairs over the past 25 years!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Kevins Appliance Service Inc
Thanks so much for your review. As always it's a pleasure to work with you.

Keith O.
07/2018
5.0
appliance repair
  + -1 more
Timely service, excellent work, good explanation of work and maintenance.
Description of Work: Front load washer clean drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Kevins Appliance Service Inc
Thank you [Member Name Removed]! it was a pleasure doing business with you.

Harriet P.
07/2017
5.0
appliance repair
  + -1 more
It was fine. He had the part on his truck. He even replaced the dryer vent hose with one I had purchased months ago.
Description of Work: My dryer no longer heated. Replaced the heating element.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Kevins Appliance Service Inc
Thank you for your review!

Warren W.
12/2016
5.0
appliance repair
  + -1 more
We have used Kevin twice before and as before he was !00% on time, rapid repair and replaced everything and cleaned up the job site before leaving. He gave us an estimate for the repair after locating the problem, we said OK, and he repair the stove. We will use Kevin's service if we have another appliance breakdown.
Description of Work: Our oven burner went out on Thanksgiving (ouch!) We called Kevin's Appliance Service, Inc. for a repair. He sechduled for Tuesday the 29th and arrived in the time specified. He repaired the thermocouple on the burner, checked for heat and finished the job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Ryan D.
11/2016
5.0
appliance repair, small appliance repair
  + 0 more
Very good service - took the time to explain options, that repair would be best and replacement could be done by me without too much of a learning curve, if needed.
Description of Work: Repair and consideration for a new garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ellen C.
10/2016
5.0
appliance repair
  + -1 more
It went smoothly.Beau(the tech) was punctual,polite & knew what he was doing.
Description of Work: I needed a structural repair on my fridge.The warranty had expired & I knew from previous experience that Kevin's was honest & professional & would charge fairly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

gloria B.
10/2016
3.0
appliance repair
  + -1 more
He was here for a short time and said refrigerator could not be fixed for less than buying a new one. Also, he said it was not under any warranty. I felt that paying $90.00 for this was high.
Description of Work: Repair of a four year refrigerator.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$90

Joseph B.
10/2016
5.0
appliance repair
  + -1 more
Great work, Appliance repaired no problem-
Description of Work: Dishwasher repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary B.
09/2016
5.0
appliance repair
  + -1 more
Kevin was honest and didn't push for services we didn't need.
Description of Work: Oven & microwave

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Kimberly K.
06/2016
2.0
appliance repair
  + -1 more
It didn't go because of the age of my appliance.
Description of Work: Nothing at all. That's why I gave them a low score. My nearly 30 year old range needs a new selector switch. Parts for old appliances seem to be unavailable through standard distributors so I found the switch online. It was OEM, in an unopened original bag. I was disappointed that they refused to consider installing an OEM switch because they hadn't sold the switch and because the range had been evaluated by another company the week before (under my appliance service plan) and he couldn't find the switch through the usual channels. That was the reason I sought it out online. No suggestions were offered for how/where to install the switch; however, other appliance repair services who couldn't do the work at least suggested other repair services to call to seek installation help. The lack of assistance was done pleasantly, but this is not the company to use if you or another repairperson has had a look at the appliance before you call them or if you have an old appliance for which parts are no longer readily available through the usual distributors in your area. Apparently it is a liability concern for them. I respect that concern. It was the attitude of unwillingness to try to help that earned this company a low rating and this review.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
1.0


Ryan S.
05/2016
5.0
appliance repair
  + -1 more
I called to schedule a service call because the bottom-mounted freezer on our refrigerator stopped freezing. The lady I spoke with was very helpful and scheduled me for the next available appointment that fit in my schedule. I had to call back with the model and serial number of the unit so she could look at any potential warranty work offered by the manufacturer. The manufacturer warranty had expired but the manufacturer extended the warranty for the issue I was having based on poorly designed parts used in my refrigerator. I was contacted to reschedule the service call so that parts were on hand to complete the repair. Once the repair technician arrived, the repair was done relatively quickly give the amount of work done. The gentleman conducting the repairs was very courteous, professional, and efficient. Based on the design of my kitchen and the size of my refrigerator, I did have to help position the refrigerator before and after the repair. This had nothing to do with the ability of the technician but simply a very large refrigerator in a small confined area; I couldn't have done it myself so I was glad to help. The overall service provided by this company was outstanding. Everything from my initial contact with them to the completion of the repair was done with the utmost professionalism. I will not hesitate to use this company again if I need appliance repair done and I would certainly recommend them to others.
Description of Work: Refrigerator/freezer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

susan M.
04/2016
5.0
appliance repair
  + -1 more
Great experience. Got me right in the next day. Very professional and fast. Knew what was wrong right away. Price was fair. Very happy with this service, will definitely use them again!
Description of Work: Repaired refridgerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Robert B.
04/2016
5.0
appliance repair
  + -1 more
I called for service on my non working oven and was told they didnt have an opening until Monday morning. i was surprised to get a phone call before lunch on friday that a serviceman was on his way over. The oven was diagnosed and repaired in less than 30 minutes. Couldnt be happier to have my oven working 3 hours after i called. Thanks so much for working me in!!
Description of Work: Oven repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Pat B.
03/2016
5.0
appliance repair
  + -1 more
I was very happy with their service. They scheduled an appointment with a time range of 8:00a.m. - Noon. He called before arriving around 8:00 and was done within a half hour. He was very polite, professional and was quick with diagnosis and repair. He also said if I had any problems to not hesitate to call. I would definitely use their services in the future.
Description of Work: My gas dryer wasn't heating so he checked it and replaced the operating start and thermostat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$138

Warren W.
02/2016
5.0
appliance repair
  + -1 more
This was Kevin's Appliance second call to our house, earlier he repaired our refrigerator. He checked the pump first, it was OK. The he checked the drain line which was plugged. Once the line open the unit drained correctly. He reassembled the dishwasher, drained the unit a couple times to be sure it was functioning correctly. He had all the tools he needed with him, and parts were necessary. We are pleased with his professionalism and will call him again if the need arises. Life happens.
Description of Work: Repaired non draining dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

kimberly H.
01/2016
5.0
appliance repair
  + -1 more
we had Bo as our repairman he did a great job! He was on time he explained what had to be done and then got it done quickly and very reasonably priced!
Description of Work: rePaired washing machine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Paula B.
12/2015
5.0
appliance repair
  + -1 more
This is the 2nd time I've had Kevin's out to work on my dryer (2 different issues) and they were fast and friendly. My dryer wasn't heating, so I needed a thermostat and some heater coils. Even though $170 is steep for literally 15 minutes worth of work ($70 was parts) I would have them back again, as they always do great work and are friendly!
Description of Work: Fixed Gas Dryer

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Kristi V.
12/2015
5.0
appliance repair
  + -1 more
It went very well! I called and talked with Sharon to make the arrangements. She was very nice! Mike came out the the next morning and called ahead of time as arranged. He quickly inspected the old dryer and gave me an estimate and asked if I wanted to proceed. His estimate was spot on as he didn't find anything else wrong. He was professional, friendly and tidy.
Description of Work: My dryer stopped spinning. He replaced the belt, vacuumed excess lint collecting here and there and oiled moving parts. He looked everything over and said it was in good shape. I have a very old Maytag. He also offered advise on keeping it running for many more years!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$101

David M.
12/2015
5.0
appliance repair
  + -1 more
They were prompt in coming out and called ahead to let me know when they would be there. Doubled check the day before to make sure we were still a go. The service person came out and looked things over but found it to be a problem not related to the washer itself. He even fixed the other problem which was not related to the washer which was very thoughtful and nice of him to do that. Basically saved me from having to call someone out for that problem. Very nice to see businesses that still go above and beyond the norm. That is how I run my business. Thank you for your help on my situation. I would recommend this company! David
Description of Work: Checked out the Washer at my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Bobbi S.
07/2015
5.0
appliance repair
  + -1 more
Technician knew exactly what was wrong with my washer, when I explained what it was or rather what it wasn't doing. He was prompt, courteous, very knowledgeable and the cost was reasonable. Would use this company again.
Description of Work: Washer wouldn't spin. Service technician replaced a faulty switch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$133

Scott W.
07/2015
5.0
appliance repair
  + -1 more
Excellent, prompt, courteous service from a very knowledgeable technician. Couldn't have been happier!
Description of Work: Repair dishwasher that was taking 12 hours to run a complete cycle that should have run in less than 2.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark C.
03/2015
5.0
appliance refinishing
  + -1 more
I am very happy with him. He is fantastic.
Description of Work: The provider repaired my washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joy J.
03/2015
5.0
appliance repair
  + -1 more
Prompt, quick (it was an easy fix), used their coupon.
Description of Work: replaced the agitator on my washer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

carol L.
03/2015
5.0
appliance repair
  + -1 more
They're wonderful. They were professional and quick. They only charged me $30.00 for labor and $45.00 for the service call. I would recommend them. They came out the very next day to fix my daughter's dryer.
Description of Work: They repaired my dryer. There was no heat going to the dryer. They also fixed my refrigerator about a year ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Linda S.
03/2015
5.0
appliance repair
  + -1 more
Beau fixed both appliances during one visit; the dryer had been serviced by a competitor who had been unable to diagnose the initial problem. Beau was on time, cleaned up the work area, worked quickly, and provided helpful advice about maintaining the appliances. The price was fair considering the time spent (over two hours) and the parts required.
Description of Work: He repaired a gas dryer and refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Contact information

1364 Buth Dr NE, Comstock Park, MI 49321

www.kevinsappliance.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Appliance Refinishing,
Natural Gas Lines

FAQ

Kevins Appliance Service Inc is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Kevins Appliance Service Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Kevins Appliance Service Inc does not offer free project estimates.
No, Kevins Appliance Service Inc does not offer eco-friendly accreditations.
No, Kevins Appliance Service Inc does not offer a senior discount.
No, Kevins Appliance Service Inc does not offer emergency services.
Yes, Kevins Appliance Service Inc offers warranties.
Kevins Appliance Service Inc offers the following services: Major appliance repair

Contact information

1364 Buth Dr NE, Comstock Park, MI 49321

www.kevinsappliance.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM