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All Pro Services

Heating and Air Conditioning, Plumbing, Sewer Cleaning,

About us

All Pro Services is a locally owned residential plumbing and heating & cooling contractor servicing the Michiana area for 25 years. Located in Buchanan, MI, with employees having over 80 years of experience in the industry, our technicians and office staff provide professional service backed by our 100% satisfaction guarantee. Our entire staff of service professionals works hard to provide you with our legendary service and are committed to our goal to be the leading plumbing and HVAC service provider in our community. We are dedicated to take the fear out of trusting a repair person, and will always tell you the price of our service before work begins using our straight forward pricing. We will thoroughly explain your situation and will offer options to correct the situation before any work begins. Additional phone - (269) 469-8108. Financing available.

Business highlights

35 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing - sewer & drain cleaning, tankless water heaters, backflow prevention, sewer repair, leak detection. Heating & air conditioning.

Services we don't offer

Appliance repair

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Reviews

3.737 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
43%
4
14%
3
8%
2
14%
1
22%


Rating CategoryRating out of 5
quality
3.8
value
2.9
professionalism
3.7
responsiveness
3.9
punctuality
4.3
Showing 26-37 of 37 reviews

Michelle M.
02/2016
5.0
gas leak repair
  + -1 more
unknown
Description of Work: Fixed oven.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from All Pro Services
Thank you for the nice review, we appreciate it greatly! We are happy to be of service to you and your family for all your plumbing, heating, and AC needs.

Sally S.
07/2015
2.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Had a leaky bathroom stool. The plumber put in a double ring. The next day it was leaking worse, Called them and they said to turn the water off and we would have to wait until Monday for repair. When the man left after 1st repair he told us that may not work and it would cost more if he had to come back and check further down the line. Our basement is finished and we lost a ceiling due to the huge leak. When we complained they said something about retraining their service people. We called another plumber to repair it. I am not sure of exact date.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0

$350

Response from All Pro Services
Our service call was done on June 23, 2014. We were called to the home because of a leaking toilet that was leaking through the ceiling. The client did mention at that time that it had been repaired several times by others. The prior repairs were not done by us. After diagnosing the situation the technician recommended a new toilet, and he also gave an option of pulling, resetting and resealing the existing toilet and inspecting the flange. The option of repairing the existing toilet was chosen. On Tuesday 7/24/14 at 4:46 PM we received a call back that the toilet was leaking again and scheduled a service call for Saturday June 25 between 10:00 AM and 1:00 PM due to the fact the client had a second toilet in the home. That call was cancelled by the client and we did not hear back from them until November 20, 2014 following a visit to the home for the technician to flush their water heater. After hearing they were unhappy with the service we sent them a letter and a $50 gift certificate for them to use on any future repair. In the letter it does state that we “held a training review program based on their specific case”. The result of the training program was to clearly communicate recommendation to the client. It’s unfortunate that we were not given the opportunity to rectify the situation ourselves. We do stand behind our work and our 100% satisfaction guarantee, as we have shown since we have offered several services for the client since 12/17/11 and have also done the annual sediment flush on the warranty water heater. I have tried to contact the client to find out what the other service technician did to resolve the issue without any response

Michael U.
05/2015
3.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Response from All Pro Services
Thank you for taking the time to review our company. It is difficult to address your concerns without any detail, however, since quality seems to be the most concerning we’d like to remind you that we do have a 100% satisfaction guarantee. Price was also a concern and in reviewing our file it appears there was a misunderstanding regarding what was purchased. The Big Deal was for a plumbing or heating/air conditioning service call for $49. The service you requested was a clean and check of your air conditioner. As explained at the time the appointment was scheduled, we do not charge a service call fee for a clean and check and at that time we were running a special for $99. We hope this addresses your concerns but if not, we would welcome the opportunity to discuss your service and you should feel free to call us at 269-695-2402

Jack W.
02/2015
5.0
heating & air conditioning/hvac, sewer cleaning
  + 0 more
.
Description of Work: Put in new furnace. Well!

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,800

Response from All Pro Services
Thank you for the nice review, we appreciate it greatly! We are happy to be of service to you and your family for all your plumbing, heating, and AC needs

Christine P.
07/2014
5.0
heating & air conditioning/hvac, sewer cleaning
  + 0 more
unknown
Description of Work: Repaired stove; couldn't set self clean feature.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from All Pro Services
We appreciate you taking the time to complete the nice review.

Millicent D.
06/2014
4.0
heating & air conditioning/hvac, plumbing, sewer cleaning
  + 1 more
unknown
Description of Work: The services provided by All Pro were excellent. Although pricey they live up to the price. The serviceman identified the issue for my tub and told me why it happened. So now I know how to prevent this type of service call again. |

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380

Response from All Pro Services
Thank you for taking the time to review our company. Being professional, punctual and available to serve our clients is extremely important to us and we appreciate the recognition. We look forward to serving you in the future.

Mary S.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: installe

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Response from All Pro Services
Thank you for taking the time to review our services. We appreciate your business and look forward to working with you for your plumbing needs.

Diane R.
11/2012
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
.
Description of Work: My family has used All-Pro for all our heating, A/C, and plumbing issues for three years. They are responsive, professional, and the prices are very fair. We use their yearly inspection for our heating / cooling, and could not be happier with their service.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from All Pro Services
Thank you for the nice review, we appreciate it greatly! We are happy to be of service to you and your family for all your plumbing, heating, and AC needs.

Penny W.
06/2012
2.0
plumbing
  + -1 more
The service was fine but their prices were outrageous. They wanted me to pay $390 plus $69 for the service call to go into the crawl space and fix the spiggot. They said they have to replace a little bit of pipe also. It was the first time I had ever used them and it will be the last. They were nice and punctual, but their prices were shocking.
Description of Work: They came to give me an estimate to replace an outside spout.

Rating CategoryRating out of 5
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Response from All Pro Services
Since this review we have refunded this client back her service fee. We tried working within her budget. Our prices include warranties, 100% satisfaction guaranteed, and we stand behind our work. Please see our other reviews for a better representation of the service we provide.

Billie Jean S.
02/2012
5.0
heating & air conditioning/hvac
  + -1 more
They are an excellent company. They were very professional and I would absolutely use them again.
Description of Work: I used All Pro Services to do service and check over my two furnaces. It was maintenance because there wasn't anything wrong.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$287

Response from All Pro Services
Thank you very much for the great review, we appreciate it very much! And are more then happy to be of service to you!

John S.
01/2012
4.0
plumbing, sewer cleaning
  + 0 more
Their response was an A. I would use them again
Description of Work: Disconnected me from an old sewer drain and connected me to new one

Rating CategoryRating out of 5
quality
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$600

Response from All Pro Services
Thank you for the review, we always try our best to be within our 3 hour windows we set the appointment for!

Glenn P.
11/2010
1.0
heating & air conditioning/hvac
  + -1 more
In searching for heating contractors, specifically a York Dealer I stopped at the business on 11-23-2010 to inquire about an appointment for an estimate on a new Heating/Cooling system for my residence. I indicated at that time I was interested in their top of the line equipment I was given a firm appointment on Friday 11-26-2010 at 10:00 am. Nobody ever showed up, nor did I receive a phone call. I was home all day. The company lost my business. Their competitor showed up on time and were very professional and I will be reporting on them when the job is completed.
Description of Work: Requested appointment for new Heating/Cooling estimate.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from All Pro Services
Dear Member; Our sincere apologies for the mis-communication. We currently are not servicing the Coloma area.
    • 1
    • 2(current)

Contact information

317 Post Rd, BUCHANAN, MI 49107

http://www.yourallproservices.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
8002835
Trade License Locale
STATE
Trade License Authority
STATE OF MICHIGAN
Trade License Expiration
04/30/2019

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Sewer Cleaning,
Water Heaters,
Natural Gas Lines,
Drain Cleaning,
Gas Logs,
Water Filtration and Softening,
Septic Systems,
Appliance Repair

FAQ

All Pro Services is currently rated 3.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

All Pro Services accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, All Pro Services offers free project estimates.
Yes, All Pro Services offers eco-friendly accreditations.
Yes, All Pro Services offers a 5% senior discount.
Yes, All Pro Services offers emergency services.
Yes, All Pro Services offers warranties.
All Pro Services offers the following services: Plumbing - sewer & drain cleaning, tankless water heaters, backflow prevention, sewer repair, leak detection. Heating & air conditioning.
Appliance repair

Contact information

317 Post Rd, BUCHANAN, MI 49107

http://www.yourallproservices.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed