Somerset Painting & Professional Improvements

Great work

Rick was great. Jeff S.

Did a great job, and quikly.

⭐️⭐️⭐️⭐️ Great work

Excellent job and quick

Very well.

Tim the painter was outstanduing

Fantastic !!!!

Good job ….easy to deal with 1

they never called me back

The work completed was excellent.

Not as expected

EXCELLENT WORK

it was awsome

Rick was extremely pleasant and personable throughout, while still maintaining a professional attitude. He made many wonderful suggestions that we had not thought of but did not press us to move outside our budget. He took pictures and video of our home to illustrate suggestions, areas that needed work, etc. My husband and I have conflicting work schedules but Rick kept us both updated quite well via frequent e-mails. We had no problem getting in touch with him by phone with any questions that came up. The work was started just when promised. Workmen were very good about cleaning up after themselves daily. They even put our deck furniture right back where we had it when they were finished. We were worried that they would just cover up the rotten wood but they replaced any bad wood before covering with siding. They were finished when promised, in fact, they finished a day early because there was rain in the forcast and they wanted to get the gutters up in time. We didn't pay a penny until the job was done to our satisfaction. This was definitely the best experience we have ever had with home repairs.

Used superior paint/employee's and had on site inspections from day one! As The Condo President it is my job to keep on top of projects. They made it very easy for me by being there regurally with a check list. Rick and Frank were easy to communicate with and we were on the same page during the complete project. I highly recommend Somerset Painting for any project-large or small and any Condo Complex will be more than please with there finished project. Sincerely, Steve Manolatos 248-813-8943

Rick met with us first to determine what we wanted. He was very enthusiastic and supportive of our wants and made suggestions of other ways of doing things from his experience, but continually asked for our opinions and was very cooperative and considerate of our wants. He let us know a tentative date to start work and called two days before sending his crew. He personally checked the work at least daily, and kept in touch with us, either in person or by email. His crew were courteous, friendly and professional and no trouble to have around. He sent a special clean up crew to police the grounds the same day that the other crew was finished, so the property was s*** and span at the end. All in all we are extremely pleased with his work and the end result, and have already recommended him to a friend who is planning to have some work done.

Initial Contact Experience: Rick's callback on my initial contact was within 1 hour of leaving the message. We arranged a meeting the next day, he was able to modify his schedule to meet me at the house and was on time. Inspection and Estimate Experience: Rick and I walked the perimeter of the house as I explained what I thought I needed to be done. Rick acted as a consultant, providing helpful suggestions to achieve the final result described, but was always considerate of the budget I had stated. His suggestions at times increased the estimate, but we worked together to arrive at a set of specifications that resulted in a final price within my budget. I found Rick to be enthusiastic about the work done on my house, which excited me about the possibilities of what the final result would be. His suggestions on color placement and techniques to get the final result were helpful, and aimed at doing the job within my budget. Job Experience: Once the agreement was signed Rick suggested a consultation with the local Sherwin-Williams store. I had a color match done and emailed it to him. He responded that evening alerting me to the fact that the tech at the store provided a mix that was meant for interior, not exterior, and this color would fade within two weeks. He called the store, spoke with the manager and setup a time for me to discuss the color selection with the manager to make sure it was correct. Once the color was selected the job was ready to start. Rick called me to let me know the name and arrival time of the crew member who would be doing the power washing and prep. Once the prep was done, Rick called again to let me know the names and arrival times of the next crew members who would be doing the aluminum siding repair and the painting. There were several days of rain during the job, and Rick would call or email to alert me to the work stoppage, and let me know when the guys would be back on site. This is the kind of project management and communication I expect when I deal with anyone providing a service, and Rick followed-through every time. Also, Rick had his crew do things that added to the value of having him on the job. There were two ham radio antennas on the house that I wanted to retrieve, and Rick's crew took them down for me, without damage to the house or the antennas. Also, I was having large storm windows repaired while the job was ongoing, and his crew took down the second story glass for me to take to the shop. Job Quality Experience: After the job finished I noticed the incredible attention to detail and quality. Masking of areas was precise- no messed up over spray. They even painted the mailbox on my porch! Excellent finish, even around tricky trim areas on my Victorian house. They treated my house like it was their own. Rick Harstell is awesome! I highly recommend him and his crew.

Everything went very well. I am very very happy with the work they did!

Job was started and finished within a week. They removed contents of garage to outside and covered with a tarp while they worked inside the garage

I hired Somerset Painters because they have been somewhat of a mainstay in our neighborhood for years and I heard nothing but good things. So I called Rick Hartsell to discuss my house which I am putting on the Market in the next month. I needed quick service. Rick came to my house within the hour. We came to an agreement on price and the rest is history. His men came the next day and started prepping and painting. They were very professional and curteous. They arrived every morning at exactly 8:00 am. There were 4 painters each day. We discussed changes if there were any and they made suggestions and pointed out flaws if they noticed something that they thought should also be painted or fixed. I would work with this company again in a heartbeat.

Some LP sidings on our house needed to be replaced and our house needed a paint job. I called several companies for estimates and ideas about needed to be done. Somerset was amongst them. Rick from Somerset was prompt and thorough when giving the estimate. He was very knowledgeable about LP siding and how to replace and maintain them. His estimate was a bit on the pricey side. However, the experience and professionalism that we received, the job was worth every penny! Take a look at www.somersetpainting.com. Thanks Rick!

The woman I spoke with immediately told me that they would not service my area and then proceeded to tell me to do it myself. She said this man would not even call me back because I was so far away. She did tell me at the end of our conversation good luck. I never even spoke with the painter.

I had 5 prior estimates, so when Dan gave me his estimate, I felt it was too high. I told him about my other estimates and the price I would be willing to pay and he agreed to it. Although I was prepared for him to start right away, we set a future date. He did call to see if he could start sooner due to the rain which prevented him from completing exterior jobs. Dan and his crew were prompt, polite and professional. They painted my kitchen, living room, stairwell and upstairs hallway as well as 9 doors (one side was all I asked for). Dan was the only one to bring his color chart - my husband and I were able to pick our color right away. Which was nice as my husband was not always able to meet the painters. Dan was very thorough in verifying what areas I wanted painted and which colors to use. My job was easy because I was using the same color for everything, but the ceiling. The job took 2 days and Dan came back on the 3rd day to make sure it was correct. We were very happy.

IT WAS A GOOD HIGH QUALITY SERVICE AT A QUALITY PRICE. THEY CAME ON TIME TO DO THE JOB AND GOT IT FINISHED WHEN THEY WERE SUPPOSED TO. I HAVE NO COMPLAINTS ABOUT THEM.