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Oxi Fresh of Southwest Michigan

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning

About us

Offering environmentally friendly carpet and upholstery cleaning. We guarantee a ONE HOUR dry time for carpets. For a free quote or to schedule an appointment, please call 877-OXI-FRESH (residential) or 269-206-2149 (commercial). Commercial appointments are available after hours. Online scheduling also available for residential customers (www.oxifresh.com).

Business highlights

16 years of trusted experience

Services we offer

Carpet, oriental rug & upholstery cleaning.

Services we don't offer

Tile & Grout

Amenities



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.871 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
6%
3
6%
2
1%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 26-50 of 71 reviews

Gina D.
05/2016
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Suzanne I.
04/2016
5.0
carpet cleaners
  + -1 more
Great
Description of Work: Cleaned all carpet in house in preparation for sale. Excellent work, prompt, courteous.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$255

B Suzanne C.
03/2016
2.0
carpet cleaners
  + -1 more
unknown
Description of Work: Carpet cleaning. Unfortunately carpet wasn't much better afterward. Worker was pleasant but spent considerable time seeking advice regarding his personal life. |I cannot recall date of service or cost.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
4.0
punctuality
3.0


Response from Oxi Fresh of Southwest Michigan
I truly apologize for your poor experience. Your cleaning was performed in 2010. Since that time, the technician has retired. We have made significant improvements in the past 6 years from both a cleaning system perspective as well as staffing. We appreciate all feedback (good and bad), as that is how we seek improvement.

MARJORIE T.
03/2016
5.0
carpet cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Luanne R.
03/2016
5.0
upholstery cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$290

John B.
03/2016
5.0
carpet cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$200

Neil J.
03/2016
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Suzanne I.
03/2016
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Caron S.
03/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned 2 rooms and a stairway. Carpets were exceptionally well-cleaned. Will definitely use this company again!!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Pamela C.
12/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Heather G.
12/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Punctual and professional. We were happy with this service and plan to use them again when the time comes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Dennis S.
11/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David M.
10/2014
5.0
carpet cleaners
  + -1 more
It went very well.As you can see by the foregoing chart. I was especially impressed with Seth. He is a credit to his company
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Kenneth B.
10/2014
5.0
carpet cleaners
  + -1 more
Arrived on time and did a great job which dried in approximately 1 hour, he was pleasant , very meticulous in making sure everything was done the best he could do. Cleaned and deodorized in less than 1.5 hours . We have two dogs . The carpet looks almost new and it is about 12 year old berber. I would recommend the system especially for the dry time which is super.
Description of Work: cleaned our carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Margaret G.
08/2014
5.0
carpet cleaners
  + -1 more
, First, we were thrilled that they would come on Saturday. The tech arrived on time, asked exactly what was to be done and where any stains that would need special attention. He went to work steadily. He said, and it appeared true after the service, that and quot;we don't just clean quickly to get done, we really want your carpets to be cleanand quot;. He did a great job, looked and worked like a professional and was also very nice. This was the best cleaning weI have ever had done!
Description of Work: We had 6 rooms and a stairway cleaned. They had not been cleaned for at least 2 years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Michaelene J.
05/2014
5.0
carpet cleaners
  + -1 more
Our tech, Seth, arrived promptly on time and went out of his way to make sure we understood that the pet odor treatment could react and bleach the carpet if we had used over the counter spot removers (we hadn't). He moved furniture that we had placed on sliders and listened to what we told him about which we would move and where the pet stains were. The cleaning took just under 2 hours and the equipment was surprisingly quiet; our vacuum cleaner is louder than their cleaner. The cleaning removed all the stains from pet stains to coffee, to Kool-Aid, to red soda -- all gone! The scent of the cleaner was subtle and pleasing, reminiscent of the smell of ozone during a rain storm after a lightning strike. All in all we are very pleased and have already recommended them to my sister and her fiance.
Description of Work: Cleaned carpet in three room and stairwell including pet order treatment and protectant.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Robert R.
05/2014
5.0
carpet cleaners
  + -1 more
There were no additional fees beyond the cost of the deal and no troubles with scheduling. They were able to complete the work within an hour and a half. One good thing about their method of cleaning is that they do use less water than other cleaning companies. It worked out fine. Overall, we were satisfied with the job.
Description of Work: I purchased a Big Deal for carpet cleaning, deodorizing, and protection for three rooms.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Greg L.
04/2014
5.0
carpet cleaners
  + -1 more
It turned out very good. There were some stains we were looking to have out. They did a pretty good job with this task. No issues with the service.
Description of Work: I purchased a $99 Big Deal for Carpet Cleaning and Stain Protection for Three Rooms. They may have done the dining, living room, and stairs.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lynn F.
01/2014
5.0
carpet cleaners
  + -1 more
Very nice and did a great job except that not all the smell came out from a pet accident.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Oxi Fresh of Southwest Michigan
Unfortunately, some pet accidents can seep into the padding. When that happens, it is many times impossible to remove the smell through regular carpet cleaning. We will soon be rolling out a process that will allow us to treat the padding with a product to kill the odor causing bacteria. I am finalizing the required equipment purchase, so hope to have this available in early Spring. Thanks!

Pamela C.
12/2013
5.0
carpet cleaners
  + -1 more
they did a fantastic job and a much better job than our previous cleaner. We will be using them in the future!
Description of Work: Three rooms were cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Allison H.
10/2013
5.0
carpet cleaners
  + -1 more
It was fine. The spot didn't come out, but we didn't think it would, and the carpet smelled good afterwards. They were on time and they came right away.
Description of Work: They cleaned the carpet in the living room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Steven P.
10/2013
5.0
carpet cleaners
  + -1 more
It was good. They were very professional and did a good job cleaning the carpet.
Description of Work: They cleaned the carpets in the home. They cleaned the majority of the carpet in the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Edward B.
10/2013
5.0
carpet cleaners
  + -1 more
I think they did a good job. I was well satisfied. Their prices were very competitive. The gentleman does his own work and he is a very friendly person. He was very professional and approachable.
Description of Work: They cleaned the carpets in the house. The cleaned the carpets in the lower level of our house and the master bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Louise S.
10/2013
5.0
carpet cleaners
  + -1 more
It turned out fine. The carpet doesn't stay wet long and it is dry in an hour or two. They got the job done in less than an hour and they were really fast. I think they are a little pricey, but they are really good.
Description of Work: They cleaned the carpets. The clean the high traffic areas on the carpet. They also will clean up stains left form my cats.

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Oxi Fresh of Southwest Michigan
[member name removed], We strive to keep our prices well aligned with our competition. When we price our services, we factor in the value of the service and the time that we spend on completing the job. While we are not the highest priced provider, our level of service, results, and conveniences that come with our process prevent us from having to compete on price alone.

Luke E.
08/2013
5.0
carpet cleaners
  + -1 more
They have done an incredible job for me numerous times in the past. They are very quick and professional. Not only is their price amazing affordable the quick dry time is a great asset.
Description of Work: Cleaned the carpeting in two bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35
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    • 2(current)
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Contact information


Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 3:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning

FAQ

Oxi Fresh of Southwest Michigan is currently rated 4.8 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 3:00 PM

Oxi Fresh of Southwest Michigan accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Oxi Fresh of Southwest Michigan does not offer free project estimates.
Yes, Oxi Fresh of Southwest Michigan offers eco-friendly accreditations.
No, Oxi Fresh of Southwest Michigan does not offer a senior discount.
No, Oxi Fresh of Southwest Michigan does not offer emergency services.
No, Oxi Fresh of Southwest Michigan does not offer warranties.
Oxi Fresh of Southwest Michigan offers the following services: Carpet, oriental rug & upholstery cleaning.
Tile & Grout

Contact information


Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 3:00 PM