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Oxi Fresh of Southwest Michigan

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning

About us

Offering environmentally friendly carpet and upholstery cleaning. We guarantee a ONE HOUR dry time for carpets. For a free quote or to schedule an appointment, please call 877-OXI-FRESH (residential) or 269-206-2149 (commercial). Commercial appointments are available after hours. Online scheduling also available for residential customers (www.oxifresh.com).

Business highlights

16 years of trusted experience

Services we offer

Carpet, oriental rug & upholstery cleaning.

Services we don't offer

Tile & Grout

Amenities



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.871 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
6%
3
6%
2
1%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 1-25 of 71 reviews

Miriam L.
02/2019
5.0
carpet cleaners
  + -1 more
Very professional & reasonably priced
Description of Work: Carpet cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Barbara B.
10/2018
5.0
carpet cleaners
  + -1 more
Best carpet cleaner I have ever had. Easy to get quote; easy to set up appt. They called ahead to let me know they were coming; arrived right on time. Professional and pleasant. Took just a little over two hours. They use very little water, so carpet was dry to walk on within ½ hr. of their leaving. Dry to set chairs, etc back within about an hour. Answered all my questions. Carpeting looks beautiful. Would definitely have again.
Description of Work: All the carpeting in our house....approx. 1050 square feet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

scott H.
03/2018
5.0
carpet cleaners
  + -1 more
Excellent work, drove a very long distance, definitely a good bet for southwest Michigan. price was very competitive, all around A+ from me.
Description of Work: Carpet Cleaning for Rental Property

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Gina D.
01/2018
5.0
carpet cleaners
  + -1 more
Wonderfully! Oxi Fresh arrived on time and cleaned three levels of dirty carpet. They left the carpet reasonably dry. I have used this company before and intend to hire them again soon.
Description of Work: I was moving into a condo and needed to have all the carpet cleaned before the move.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

DON H.
02/2017
5.0
carpet cleaners
  + -1 more
Second time I have used them and i will continue to use them.
Description of Work: Carpet in 4 rooms.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gina D.
01/2017
5.0
carpet cleaners
  + -1 more
Work was professional and well done.
Description of Work: Carpet cleaning in traffic patterns of house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Melissa H.
06/2016
5.0
carpet cleaners
  + -1 more
Travis from Oxi Fresh called me in the morning to confirm the appointment for 2 pm that day. He arrived a few minutes early and was very polite. He explained what that he was going to pre-treat everything first as we went room by room so I could show him the trouble areas I wanted to make sure he hit. The whole job took him about two hours and the carpets looked brand new when he was done. Some of the carpets are over 20 years old in this house and they looked remarkable when he was done. The Oxi Fresh machine really plumps up the old matted down carpet and makes it look so nice and fresh. The carpet wasn't really wet, but slightly damp from the product they put on it. We were able to walk on it right away and the next day everything seems to be very dry. I would highly recommend Travis and Oxi Fresh. We will definitely call on them again.
Description of Work: All open pathways in five rooms, plus stairs and hallway leading to bedroom were cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$251

Darin J.
03/2016
3.0
carpet cleaners
  + -1 more
They did a good job and did come out again to try to get it better. I don't know if it was our carpet or something they used. It did make a difference. The owner was responsive, cared, and did try to make it right.
Description of Work: Oxi Fresh of Southwest Michigan cleaned our carpet.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Oxi Fresh of Southwest Michigan
Upon talking to the customer regarding the first cleaning, I scheduled a second cleaning. The main issue was the age of the carpet and the lack of maintenance performed from the previous home owner (the home was purchased by this customer). Due to lack of routine maintenance, dark soil filtration lines were present along most of the baseboards (from the HVAC system). Add to the fact that the carpet was white, and every small stain really stood out. I felt that the upstairs carpet was sastisfactory after the second cleaning. The customer decided to replace the main floor carpet (berber) due to the fact that it was so heavily worn. We do our best to revive carpets, but it is not always possible when it has years of neglect with no obvious cleanings performed. A weekly vacuuming and at least an annual cleaning is needed to maintain the integrity of the delicate carpet fibers.

Renita F.
03/2016
3.0
carpet cleaners, upholstery cleaning
  + 0 more
It wasn't the most pleasant experience. I used them twice, the second time we used them he was in a rush. He was in a big hurry. We wanted to have cleaned a sofa, he didn't want to clean the cushion so we were like no you gotta do that. He wasn't trying to do the back of the sofa that was up against the wall, I was like I'm paying for the sofa to be cleaned I expect the whole sofa to be cleaned.
Description of Work: The did upholstery cleaning and cleaned a sofa.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Oxi Fresh of Southwest Michigan
While I do apologize for the not so pleasant experience, I wanted to address the issues as I believe my tech did not perform poorly. Many customers do not ask for the sides and backs of furniture to be cleaned (pet owners or homes with major dust the exception). My tech should have addressed this with the customer before he began, so a lack of communication is likely to blame. However, he did gladly clean this when the customer asked. The second issue did not involve a couch cushion. It was a throw pillow. After cleaning several pillows at no charge, he had packed up the equipment. After that time, the customer asked him to clean another pillow (which he did not see originally). Since it was a small pillow without any visible dirt/stains, he simply suggested that she unzip the fabric and toss it into the washer. This would have been a simple and common approach for small throw pillow coverings. Had he charged the typical $20-$25 for cleaning the multiple pillows, then absolutely he should have come back and cleaned the other pillow. But since the pillows were cleaned for free as a courtesy and the pillow in question was not visible to him while he was cleaning the others, it was not an issue of him being in a hurry. We are always happy to do freebies for our customers, but unfortunately we are also a business built on time and must take that into consideration.

Greg L.
03/2016
4.0
carpet cleaners
  + -1 more
It was fine. I didn’t had any problems.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Keith M.
03/2016
5.0
carpet cleaners
  + -1 more
I contacted Oxi Fresh on Angie's list. Bryan responded promptly and scheduled at a time convenient for me. The technician, Travis called to confirm the appointment and showed up promptly at the time promised. After showing him what rooms in which we wanted to have the carpets cleaned, he started immediately and worked non-stop until the job was completed. The carpets looked like new after he was finished and they dried within an hour! The technician was professional, courteous and hard working. I will definitely use Oxi Fresh again. They are OUTSTANDING!
Description of Work: The provider cleaned the carpet in 5 large rooms, a large hallway and 2 sets of carpeted stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

Response from Oxi Fresh of Southwest Michigan
Thank you so much for the kind review. It was a pleasure cleaning for you. We look forward to seeing you again!

DON H.
02/2016
5.0
carpet cleaners
  + -1 more
46514The technician was highly professional and focused on the work to be performed. As this was a recently acquired residence, there were spots on the carpet which I could not identify. Without reservation, he expressed assurance that he would be able to remove them. By the time the job was completed, the carpet looked great and the spots were indeed gone. I have already set up this contractor to clean the carpet twice yearly.
Description of Work: Cleaned carpet in three rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$120

John G.
12/2015
5.0
carpet cleaners
  + -1 more
He arrived at the scheduled time and preformed the job in a very professional manner. The quality of the work was excellent! He removed stains that our previous cleaner said couldn't be removed. I will use his services again and highly recommend this provider.
Description of Work: Cleaned the carpet of three rooms .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from Oxi Fresh of Southwest Michigan
Thank you very much for the kind review! We strive to make every customer happy, so it is nice to hear that we were able to help you. Happy New Year! Bryan - Owner

Candace B.
11/2015
5.0
carpet cleaners
  + -1 more
He arrived on time, took a look around and began the work. Because of the pet stains, it took longer than anticipated. We ended up with strong pet stain odors after he left which lasted for three days. We treated the carpets with specialty products and left windows open, and they eventually went away. He did a thorough job.
Description of Work: Cleaned carpet in living room sunroom, master bedroom, hall and stairs. He spent extra time treating numerous pet stains in most of the rooms.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Response from Oxi Fresh of Southwest Michigan
Thank you for the review. Pet odors can be problematic, as the urine can seep under the carpet. Whenever water is introduced to existing urine, the salts reactivate and can smell pretty bad for a bit. Our products contain special enzymes that kill the odor causing bacteria. The only caveat is that they must make contact with the urine salts. The process can take a while to complete. In addition, urine salts that reside below the carpet are nearly impossible to treat (difficult to apply the product to the padding).

Lela W.
10/2015
4.0
carpet cleaners
  + -1 more
He did a good job. He couldn't get the stain out that I wanted out. He was on time.
Description of Work: He didn't get the stain out that I had the carpet cleaned for.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Oxi Fresh of Southwest Michigan
Unfortunately, we cannot guarantee that all stains will be removed. Many factors including age of stain, type of stain, prior treatment, etc ultimately determine the success rate. We have a wide variety of stain removal products that we use in treating stains. Our system removes around 90% of the stains that we encounter.

Chad M.
09/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Very punctual, friendly, and careful. Carpets looked great.
Description of Work: Cleaned Carpets and furniture

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Debra J.
07/2015
5.0
carpet cleaners
  + -1 more
I never had a rug cleaning company vacuum my rugs before cleaning them! This company was wonderful. The rugs look great, even the high traffic areas. I will definitely use them in the future.
Description of Work: Cleaned three rooms, a closet, hall, stairs and an area rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Leonna M.
07/2015
5.0
carpet cleaners
  + -1 more
Easy to make an appointment. Good availability as well. Was able to schedule a next day appointment. Arrived on time. Thorough and knowledgeable. Reasonably priced.
Description of Work: Cleaned hallway carpet, upholstered chair and master bedroom carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Mary Ann R.
06/2015
5.0
carpet cleaners
  + -1 more
The gentleman was very professional and explained the process. He did an excellent job--went about his work efficiently and professionally. The results were amazing and even a month later it still looks great. He cleaned high traffic areas and they still look great. It was dry within a couple of hours. If you are looking for carpet cleaning--definitely try this!!
Description of Work: Cleaned stairway, hallway, and 2 bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Oxi Fresh of Southwest Michigan
Thank you very much for the kind review. Customer satisfaction is our top priority, so very happy to hear that you were pleased with the cleaning. Bryan Bailey - Owner

SUSAN B.
05/2015
5.0
carpet cleaners
  + -1 more
Couldn't have gone better. They were young but very nice and took care of everything that I couldn't. The carpet was fresh as a daisy afterward even after not having been cleaned for 8 years. The matted down areas sprung back and it looked so nice. I didn't have to lift anything which I was worried about. I'm sorry that it was so long ago I don't recall how much it was but I think less than $200 for two rooms and a short hallway.
Description of Work: They cleaned carpet in 2 rooms in an apartment. There were two very nice young men and I was worried about not being able to move furniture but they moved the necessary furniture and when the carpet was clean they just put protection on the feet of tables and such. They were exceptionally nice and polite

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Dave M.
05/2015
5.0
carpet cleaners
  + -1 more
It was accomplished in a very profession manner. On time, completed as scheduled. I would recommend.
Description of Work: Cleaned 3 rooms of carpeting and hall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

martin Y.
04/2015
5.0
carpet cleaners
  + -1 more
Amazing work, outstanding company!!! The tech was super prompt and professional. Did an initial walk around and was very upfront with regard to added costs as we had added floor space to be cleaned. Results were mind blowing, one bedroom was such a rejuvenation(we assumed we were going to replace the carpet). he was able to remove small paint spots from my own blunder from the night before. the former owners had a large dog, and were smokers. all remenents of either were completely removed. Have raved about the product and service to everyone i know. would advise to anyone.
Description of Work: Cleaned and protected existing carpets and stairs in a new home we purchased

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Oxi Fresh of Southwest Michigan
Thank you very much for the kind review. We always strive for excellence on every job, so it is nice to hear that we were able to save your carpets! Bryan Bailey - Owner

Renita F.
01/2015
5.0
carpet cleaners
  + -1 more
He was professional, on time and pretty quick. He did an excellent job; the carpet was very clean. He wore protective shoes so that he wouldn't come in and cause more damage to our carpet.
Description of Work: Oxi Fresh Carpet Cleaning of SW Michigan did carpet cleaning for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

amber L.
11/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
He went above and beyond my expectations. He was prompt, knowledgeable, and did a very thorough job. I will be doing all my carpet/upholstery cleaning through this company.
Description of Work: He cleaned the carpets and chairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$120

Gina D.
10/2014
5.0
carpet cleaners
  + -1 more
He arrived on time, prepared to get to work. The service was efficiently done and amazingly quiet. As advertised, the carpet was dry in about an hour. I was very satisfied and will call them again in the spring.
Description of Work: He cleaned 3 rooms of carpet, plus an area rug and a chair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1(current)
    • 2
    • 3

Contact information


Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 3:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning

FAQ

Oxi Fresh of Southwest Michigan is currently rated 4.8 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 3:00 PM

Oxi Fresh of Southwest Michigan accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Oxi Fresh of Southwest Michigan does not offer free project estimates.
Yes, Oxi Fresh of Southwest Michigan offers eco-friendly accreditations.
No, Oxi Fresh of Southwest Michigan does not offer a senior discount.
No, Oxi Fresh of Southwest Michigan does not offer emergency services.
No, Oxi Fresh of Southwest Michigan does not offer warranties.
Oxi Fresh of Southwest Michigan offers the following services: Carpet, oriental rug & upholstery cleaning.
Tile & Grout

Contact information


Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 3:00 PM