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Koch & White Heating & Cooling

Heating and Air Conditioning, Water Heaters, Generator,

About us

Award winning. Additional contact name - Randy Breier President

Business highlights

90 years of trusted experience
Emergency Services Offered

Services we offer

Residential & Commercial Sales, Repair & Replacement of AC & Furnace, Water Heaters, Boilers, Guardian & Honeywell Generators. Free estimates for equipment replacement. After Hours Emergency Service.

Services we don't offer

We do not service Lennox pulse furnaces.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.894 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
9%
3
1%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.4
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 76-94 of 94 reviews

bernhard M.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Koch & White Heating & Cooling
Thank you so much for you review and we hope we can be of service in the future!

David D.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: service check of furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Andrew L.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brian G.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Hylan M.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They service the furnace and air conditioner for our commercial building and home.
Rating CategoryRating out of 5
Yes, I recommend this pro

Beverley G.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patricia B.
06/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installed new furnace.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Martha K.
04/2015
5.0
generator service, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: Serviced our gas generator and air conditioner. Scheduled conveniently, called before arriving, had everything he needed including a spare set of keys for the generator as I could not find mine!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Koch & White Heating & Cooling
Thank you, I am glad we were able to provide you a set of keys for your generator.

susan R.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Reliable, professional, polite and responsive = Koch and White. My salesperson was all of those adjectives in the initial estimate meeting and the subsequent calls. He arrived on the day the furnace was to be installed and introduced me to the people installing it. The installers were very polite and answered all my questions in detail throughout the day. And yes, Koch and White was a little more expensive, but the warranties were the best, as was the proximity to my house, and the recommendations of 3 friends who had had furnaces installed recently--and I had been using them for years for servicing my old furnace. I had 4 estimates and there was one other company from out of town that I very seriously considered but chose K&W because of the warranties, my history with the company, and my sales and installation experience.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Response from Koch & White Heating & Cooling
Thank you for the wonderful review and kind words.

Anna F.
10/2014
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
unknown
Description of Work: Installation of new water heater. Professional and friendly service. Follow up by another technician regarding a small installation issue was prompt and the minor problem was easily and quickly resolved.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

William S.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replace furnace and a/c. They were professional and thorough. It was a pleasure to work with them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Richard T.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Kanchan T.
06/2014
1.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
responsiveness
1.0


Response from Koch & White Heating & Cooling
Please call me. I would very much like to know what happened and to see if there is any way to make things right. Please call Harold Holden Service Manager 734-663-0204

DAVID R.
06/2014
4.0
air duct cleaning, heating & air conditioning/hvac
  + 0 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

Candace W.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
Very professional.
Description of Work: New furnace and air conditioner

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Response from Koch & White Heating & Cooling
Thank you for the review

Terri E.
04/2014
4.0
heating & air conditioning/hvac
  + -1 more
fine
Description of Work: Serviced furnace including addressed small leak

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Ann B.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: In the crush of the emergency cold that caused many furnaces to not function they COMMUNICATED WITH ME and made an appointment. The man who came here figured it out right away, and even explained it all to me, so that if it ever happens again, I may be able to care for it. Heat on 10 minutes after his arrival.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$83

Paul M.
01/2014
4.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$750

Contact information

2608 W Liberty, Ann Arbor, MI 48103

www.koch-white.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Water Heaters,
Generator,
Air Duct Cleaning,
Energy Efficiency Auditing,
Natural Gas Lines

FAQ

Koch & White Heating & Cooling is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Koch & White Heating & Cooling accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, Koch & White Heating & Cooling offers free project estimates.
No, Koch & White Heating & Cooling does not offer eco-friendly accreditations.
No, Koch & White Heating & Cooling does not offer a senior discount.
Yes, Koch & White Heating & Cooling offers emergency services.
Yes, Koch & White Heating & Cooling offers warranties.
Koch & White Heating & Cooling offers the following services: Residential & Commercial Sales, Repair & Replacement of AC & Furnace, Water Heaters, Boilers, Guardian & Honeywell Generators. Free estimates for equipment replacement. After Hours Emergency Service.
We do not service Lennox pulse furnaces.

Contact information

2608 W Liberty, Ann Arbor, MI 48103

www.koch-white.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed