Housekeeping Associates

Description of Work: Clean approx 1,500 sq.ft. three bedrooms.

Description of Work: Housecleaning

Description of Work: I use Housekeeping Associates for housecleaning.

Description of Work: Bacuum dust clean bathrooms clean kitchen

Description of Work: I have used them for housekeeping services.

Description of Work: I purchased the "3 Hours of Professional House Cleaning" Big Deal.

Description of Work: On the 1st visit: cleaned floors, dusted furniture, cleaned kitchen cabinets, vacuumed, cleaned windows, bathrooms On 2nd visit: vacuumed, dusted, cleaned bathrooms

Description of Work: They cleaned a house I was getting ready to move into.

Description of Work: General housekeeping.

Description of Work: I used Housekeeping Associates for a move-in cleaning.

Description of Work: I used the services of Housekeeping Associates for house cleaning. I last used them during the last week.

Description of Work: They clean my house every other Thursday.

Description of Work: We used Housekeeping Associates but were not happy with them.

Description of Work: They cleaned everything from top to bottom.

Description of Work: We had this company come out for a deep clean of our 2100 sq ft condo to prep it for sale. We have 3 bedrooms and 2 1/2 baths.

Description of Work: Used them for an apartment move out cleaning. Did a superb job. Easy to work with and more than worth the money.

Description of Work: They clean my home but also cleaned my windows several visits ago.

Description of Work: They fully clean my home once a month for the last year. This includes 2 baths 3 bedrooms living room and kitchen with dining. They dust, do the floors a wipe dow down the kitchen. Their is alway 2 girls to do the job faster and get out. They will always ask you you if you hav any special request for that day to clean.

Description of Work: I used Housekeeping Associates for window cleaning.

Description of Work: The cleaned the whole house.

Description of Work: Cleaned our home.

Description of Work: I hire them for housecleaning at the Ann Arbor location.

Description of Work: I have been using this cleaning service for the past 10 months or so. They come every other week to clean my condo. They come in pairs and spend about 2 hours to clean a 2000 square foot condo on two levels. This involves dusting, vacuuming, emptying trash, cleaning tubs, showers, sinks and toilets, wet mopping floors, changing sheets and pretty much anything else I ask of them.

Description of Work: They cleaned my bathroom and my kitchen.

Description of Work: I used them for weekly housekeeping, and finally made the switch after many unsatisfying experiences. To address the review below, of course I was not offered anything for the dry cleaning until after the initial 24 hours. I had to offer up one my my blankets in order to shield the dust, which I then had to clean. I was also late for work. My former maid, who is retired, would never dust INTO the bedroom with carpet and clothes, but to the other side, which could easily be cleaned because it was wooden floor (hard to imagine, but this is a loft space). And as for not being late, even the girl who came in to review the cleaning said "they should have been here by now." 2:30 is not the time that they actually came, but the time recorded. I have had many maids over the years, due to moving around different states, including a family housekeeper for 10 years. Now I have a much more professional service thanks to neighbors, and will not be recommending them to the new ones moving in. After an initial note for breaking the customized, wooden blinds in my apartment, I received 1 email about filling out a damage report. Luckily I have the best super, who offered to fix it for free, since the blind company would have taken more time. The next time, my porch blinds were broken and the parts on the bottom that mounted them were missing. This time I received no note of warning from the maids, and no email from the office or apology after I mentioned it. Luckily, this was an easy fix but only because of my super. I've also had an instance when the TV was turned on. When I reported this, the company did not take my side, even though it was my next door neighbor who reported this since the volume was quite loud and my dogs started barking. She thought something was wrong but could not get in. Then all my shoes, including muddy ones, were moved into my bedroom, with white carpet. I spent a great deal of time cleaning up after the maids, which makes no sense. It's really presumptuous to have someone rearrange all your shoes into a completely different room, creating more mess and expecting you to pay for it. Then finally, the bathroom cabinet base was broken, with the nails hanging. I thought perhaps they didn't see it/was a mistake because again, no warning or note from the maids. I reported the damage because this time it seemed serious, since this is a choking hazard for animals and small children. This time, my super looked at it and said this was was not an accident, because the moldings were missing and must have been thrown away. That was basically the last straw. I've had many maids break things over the years, which is completely expected because we're all human, but they were always honest and at least apologetic. Just because I didn't need the insurance money doesn't mean I want to keep taking up my super's time and my own time, or want to be treated with so much indifference. I realized I needed someone new after I started coming home and was actually expecting to find something amiss and no note. What took me so long was my own fault, and my unwillingness to change as well as my busy schedule. I am rarely here for more than 20 days at a time. The maids themselves really tried, but it seemed like they were scared to report anything-which is the wrong way to go about it especially when the damage is obvious. I rarely ever got a response from the office, and they stopped calling to ask about my opinion once the damages started. I even have the number of times I was emailed a statement, which was not every month as promised. I am lucky to have neighbors who were concerned enough to give me better recommendations, some of which are on this website. So since the last feedback, I have given lots of comments-positive, negative, and constructive. The only ones that were answered were the positive. None of my service questions were taken seriously or even answered. "When you are happy, we are happy"-obviously not in my case.