Duct Works Air Duct & Dryer Vent Cleaning

Air Duct Cleaning, Dryer Vent Cleaning, Heating and Air Conditioning

About us

Duct Works invests in state of the art equipment that is designed for use in cleaning HVAC systems. We use a high powered, truck mounted, negative air cleaning system to service our customers. We are based out of Grand Rapids and are licensed by the State of Michigan. We are committed to the highest level of professional quality, maintaining and developing industry standards, and continuing technical and safety training. Locally owned & operated.

Business highlights

17 years of trusted experience
Family Owned & Operated

Services we offer

Residential & Commercial Air Duct Cleaning, Source Removal, Animal Removal, HVAC Duct Restoration, Dryer Vent Cleaning.

Services we don't offer

Ask for details

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.0124 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
98%
4
2%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Filter reviews by category

Showing 51-124 of 124 reviews

Elizabeth G.
05/2014
5.0
air duct cleaning
  + -1 more
Very responsive and reasonably priced. Did not push extras. Thorough cleaning of a fairly dirty system, no questions asked.
Description of Work: Prompt courteous service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Duct Works Air Duct & Dryer Vent Cleaning
Thank you so much for posting a review for our company. We appreciate your business.

Beth G.
05/2014
5.0
air duct cleaning
  + -1 more
I was very impressed with Jim and Duct Works. When I called, he was able to give me an estimate over the phone and scheduled an appointment for the same week. After a walk through to count the vents and returns, I was quoted a very fair price for the duct cleaning and was given a discount on the dryer vent cleaning. The entire duct/dryer vent cleaning took just over an hour. I would definitely recommend this service to anyone looking for duct cleaning service.
Description of Work: Duct cleaning, dryer vent cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$410

Response from Duct Works Air Duct & Dryer Vent Cleaning
Thank you for using our company for your air duct cleaning needs. We are grateful for your positive feedback. It was a pleasure to serve you. Thank you.

Tonya J.
05/2014
5.0
air duct cleaning
  + -1 more
They came in, introduced themselves, explained the process, and started the work. They protected our floors with covers and wearing booties plus placed their equipment carefully so it would not damage any walls or furniture. They were friendly and answered any and all questions we asked throughout the process. They did an excellent job of cleaning up behind themselves and left our home in good order. We give them the highest marks because they did an excellent job and were friendly and courteous.
Description of Work: Duct cleaning / 19 vents

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$390

Response from Duct Works Air Duct & Dryer Vent Cleaning
Thank you for taking the time to post a review of our company. We are dedicated to providing excellent service and are pleased that you approve of our work in your home. Thank you.

Patricia P.
04/2014
5.0
air duct cleaning, heating & air conditioning/hvac
  + 0 more
Jim and Mike did a great job! They arrived on the scheduled time and did a very thorough job. Would highly recommend them.
Description of Work: Cleaned all ducts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Duct Works Air Duct & Dryer Vent Cleaning
Thank you for using our services. We value your opinion of our company and appreciate your review.

Terri R.
04/2014
5.0
air duct cleaning
  + -1 more
Jim, the owner, provided excellent service from the get-go. He gave me a very competitive quote over the phone and was able to schedule the job for the very next day. They provided a thorough cleaning job, were very efficient and courteous. I WILL use this company again. Absolutely A++!
Description of Work: Cleaned the ducts in my home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$415

Response from Duct Works Air Duct & Dryer Vent Cleaning
Thank you for your kind words. We appreciate the positive feedback and the time you took to post a review. We look forward to working for you again in the future.

carol W.
04/2014
5.0
air duct cleaning, dryer vent cleaning, heating & air conditioning/hvac
  + 1 more
Jim and his co-worker arrived about 1/2 hour after estimated arrival time. It was a cold, nasty day but they covered the entry way with a canvas that kept the weather outside. Lots of hoses and "stuff" (think dryer vent hose but maybe 3 times that size) came through the door, Three levels to the house and I wondered about my new paint with all these going up and down the stairs. The floors were covered with canvas and the guys put covers on their shoes - which they actually removed each time they went to the truck :o) Anyway, Jim had estimated about 2 hours & finished (with 15 registers) in about an hour - and the price exactly as quoted. We've been "remodeling" for a year so there was plaster dust everywhere, with a nice pile in the bottom of the furnace, according to Jim. It was exactly what we asked for. We might have saved a very few dollars with someone else but could not have asked for better service or more consideration for our home. No issues at all with the newly painted walls.
Description of Work: Cleaned duct work and furnace in 1800 sq ft home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$445

Response from Duct Works Air Duct & Dryer Vent Cleaning
Thank you for leaving a review of our company. We appreciate that you chose us to provide air duct cleaning for your home.

Theresa W.
03/2014
5.0
air duct cleaning
  + -1 more
my daughter was impressed with their work
Description of Work: Cleaned furnace ducts

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Duct Works Air Duct & Dryer Vent Cleaning
Thank you for using our services for your air duct cleaning needs. It was a pleasure to work for you. Thank you for the review.

Kathleen H.
03/2014
5.0
air duct cleaning, dryer vent cleaning, heating & air conditioning/hvac
  + 1 more
The provider was prompt and courteous. He explained the process in detail, and was happy to answer any questions I had. I searched a while for companies that provided air duct cleaning, and wanted to go with a company that specialized in the service, rather than a company that provided the service 'on the side', or as an extra to a primary business. I believe the work was done well and in a professional manner.
Description of Work: Cleaned the air ducts and furnace vents, cleaned the dryer duct.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Response from Duct Works Air Duct & Dryer Vent Cleaning
We appreciate you choosing us for your air duct cleaning needs and are grateful for your positive feedback. Thank you for taking time to review our company.

Richard B.
02/2014
3.0
air duct cleaning, dryer vent cleaning
  + 0 more
Was on time, had all equipment needed. I expected two men, not one. He was careful about shoes, but left a lot of dirt around the registers and in laundry room where he cleaned out the dryer vent. He also worked very fast and I can' t be sure how thorough a job he did in that amount of time. Seemed like he was out of here in not much more than an hour - that was 22 vents and a dryer vent. I sent a note to the owner asking if it was typical to do this job in that short amount of time and mentioned the dirt. No reply!
Description of Work: Cleaned 22 ducts and dryer vent

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
2.0
punctuality
5.0

$430

Response from Duct Works Air Duct & Dryer Vent Cleaning
It is our desire to exceed the expectations of our customers. I regret that our company failed to achieve this with you. I would like to clarify a couple of issues that have been mentioned. As the owner of this company, I personally placed a call to you immediately after receiving your e-mail from our office. The phone was not answered, so a voice mail was left. The message explained the action that was taken right away concerning this matter. The technician who performed the job was interviewed and he verified that it took approximately 2 hours to complete the job. I also offered to personally return to the job to discuss or take care of any issues and concerns you might have. It is the policy of this company to strive for the highest level of customer satisfaction. If you would like to speak with us further regarding your concerns, please call me at our office. Thank you, Jim, Owner of Duct Works Air Duct & Dryer Vent Cleaning

Kristi C.
02/2014
5.0
air duct cleaning
  + -1 more
He arrived promptly on time and was very polite and professional. He greeted me with a handshake and a smile. He brought another employee with him to assist and he introduced me to him as well. Before they started any work they laid down tarp and put coverings over their shoes. Then they counted all the vents and returns and checked out the furnace. Before they started working they showed me the price and we also discussed the dryer vents which were not initially discussed when I made the appointment. He recommended that the dryer vents be cleaned because one was 25 feet long and there was most likely a lot of build up. I agreed and he gave me a great deal because he was already onsite. Then they got to work. They hooked up the suction to the furnace and started by removing all the vents and blowing everything towards the furnace, where the vacuum then sucked it outside into their truck. He showed me the ducts before and after. WHAT A DIFFERENCE! There was even a little issue with the furnace kicking back on after they performed the service. He called his technician, sent pictures to him on his phone, and very quickly the issue was resolved and the furnace was up and running (a wire had just gotten knocked off). He began at 8 am and was finished around 11 am. I will be calling him back to do the air ducts and dryer vent at my personal property as well.
Description of Work: Cleaned air ducts at my rental property, which is a duplex. He did both sides.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$765

Response from Duct Works Air Duct & Dryer Vent Cleaning
Thank you so much for your feedback about your recent Duct Works experience! We appreciate your review and look forward to working together in the future.

walter S.
01/2014
5.0
air duct cleaning
  + -1 more
Honestly, take their best review and all I have to do is say yes, from initial contact to completion. I could only add I wouldn't mind being the owner. He runs an excellent company,
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$405

Response from Duct Works Air Duct & Dryer Vent Cleaning
Thank you so much for your kind words. We are honored to be able to serve you and are so pleased that we've met your expectations.

cindy E.
01/2014
5.0
air duct cleaning
  + -1 more
They arrived within 5 minutes of the time they said they would be here. They were very carefull about not messing up the house and used tarps throughout the house. They were here for about 2 hours. We are very happy with the service that they provided.
Description of Work: Cleaned our furnace ducts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$335

Response from Duct Works Air Duct & Dryer Vent Cleaning
Thank you for entrusting us with providing service in your home. Our goal is to provide you with excellent service. We value your comments and appreciate you taking the time to review our company.

Carol B.
11/2013
5.0
air duct cleaning, dryer vent cleaning
  + 0 more
Jim came exactly on time. Laid cloths to cover my carpeting, also wore booties. Worked neatly and professionally. The price was well below what I was quoted online by other companies. I will recommend him to other people in my condo association, and would not hesitate to use him again.
Description of Work: Cleaned 17vents/air ducts along with my dryer vent

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$430

Response from Duct Works Air Duct & Dryer Vent Cleaning
We appreciate you choosing us for your air duct cleaning needs. Thank you for referring us to your neighbors. We can't think of a better compliment! Thank you.

Jeff M.
11/2013
5.0
air duct cleaning
  + -1 more
They arrived on time and as far as we can tell did a great job cleaning the ducts in our house. There were 25 vents in all that got cleaned. They also looked at our dryer vent; it was very clogged (about 20 years worth), but since the vent was very short they only charged $20 for that. They said we had a lot of drywall dust in our vents which I can believe because I think a prior owner finished the basement. We have a glossy black piano and a week later, very little dust on in it; none that you can really see. So, so far, so good!
Description of Work: Cleaned the air ducts in our home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$445

Response from Duct Works Air Duct & Dryer Vent Cleaning
Thank you for using our services and taking time to post a review. We appreciate your business.

Dirk H.
11/2013
5.0
air duct cleaning, dryer vent cleaning
  + 0 more
Arrived on time, did very thorough work to clean the ducts, dryer vent and lower portion of the furnace. They were on site for about 1.5 hours. Price seemed a little high, but he came highly recommended and would use again due to good quality.
Description of Work: Cleaned HVAC ducts and dryer vent

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Response from Duct Works Air Duct & Dryer Vent Cleaning
Thank you for your review. We strive to exceed your expectations and are pleased that you were happy with our service. Thanks!

Sandy S.
10/2013
5.0
air duct cleaning
  + -1 more
They arrived promptly and did the walk through to locate all vents. He wrote up the invoice quickly (it depends on the number of additional vents) and got set up. Very clean, friendly and answered all my questions. They cleaned up everything and left my home just as they found it....except for less gunk in the ducts and dryer vent.
Description of Work: cleaned both furnaces, all ducts, registers and return vents. And the dryer vent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$695

Response from Duct Works Air Duct & Dryer Vent Cleaning
Thank you for choosing Duct Works to provide service in your home. We appreciate the time you took to post a review. It was our pleasure to serve you.

Laurie W.
10/2013
5.0
air duct cleaning, dryer vent cleaning
  + 0 more
They were prompt in arriving, showed me the equipment they would use, both what was used in the house and the truck, explained how the work would be performed and showed me the inside of a vent before they started so I could see the dust accumulation they would be cleaning out. When the job was completed the house was left in clean condition. I would definately use them again and recommend them to my friends.
Description of Work: They cleaned 19 air vents that had not been cleaned in years and cleaned out the dryer vent which was also in dire need of cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Duct Works Air Duct & Dryer Vent Cleaning
Thank you for entrusting us to service your home. We are grateful for your review. Thank you!

Kevan C.
10/2013
5.0
air duct cleaning
  + -1 more
Jim, the owner, was very responsive. He answered the phone both times I called him, scheduled the work for the same week I called, and showed up in person with another employee to complete the work. He came in exactly at his cost estimate for the number of vents in the house and completed the work very promptly. He was incredibly personable and professional, and I'll absolutely use him again in a couple of years the next time we need duct cleaning.
Description of Work: Cleaned all ducts and vents in the house, cleaned dryer vent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

Response from Duct Works Air Duct & Dryer Vent Cleaning
Thank you for taking time to offer a review. We appreciate your business and are pleased that you are happy with the service we gave you.

Paul J.
10/2013
5.0
air duct cleaning
  + -1 more
The service techs showed up on time and were very efficient they moved from top to bottom and were in and out in just a couple of hours.
Description of Work: Cleaned all supply and return registers and using high pressure air and a vacuum system cleaned out all of the ducting, also cleaned the furnace and air filters.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$595

Response from Duct Works Air Duct & Dryer Vent Cleaning
Thank you for using our services for your home. We value your comments about our company and appreciate the review.

Kurt F.
08/2013
5.0
air duct cleaning, dryer vent cleaning
  + 0 more
Jim the owner personally came out on the same day that I called. All ducts were cleaned extremely well. My main problem was with the dryer vent which he was able to get to pristine condition. I highly recommend this company for any issues you might be having with your vents.
Description of Work: Cleaned air ducts and dryer ducts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$430

Response from Duct Works Air Duct & Dryer Vent Cleaning
We were pleased to be able to provide service to your home so quickly. Thank you for taking time to give us a review. We appreciate it!

Phil S.
08/2013
5.0
air duct cleaning, dryer vent cleaning
  + 0 more
The entire service went very well. Jim Koster (company president) did the work with a co-worker. He gave me an accurate estimate on the phone, then arrived on time, inspected all of the registers and returns, and did a thorough job of cleaning all of the ducts and the dryer vent (which was half price because of an Angie's List coupon). Jim was very friendly and personable, and explained everything he did. He took time to show me the truck-size vacuum equipment he used, which was impressive - definitely industrial level suction capabilities. I feel that the ducts in my home are now clean and free of the substantial dust and dirt that came from the remodeling that I've recently done in my kitchen, dining room and living room. They were very careful in the house, and when the job was complete they returned everything to its former state. I would highly recommend Duct Works as an exceptional choice of a locally owned and operated business that will do a high quality job with great customer service. I was very impressed.
Description of Work: Cleaned air ducts and dryer vent

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$465

Response from Duct Works Air Duct & Dryer Vent Cleaning
(Member name removed), thanks for choosing our Company to perform air duct cleaning in your home. I appreciate you taking a moment to review our service. - Jim Koster, Owner of Duct Works

James G.
07/2013
5.0
air duct cleaning
  + -1 more
It went fine. Giant vacuum was used. The service was very prompt, clean and courteous.p
Description of Work: Cleaned all ducts that had never been cleaned since we built our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Duct Works Air Duct & Dryer Vent Cleaning
Thank you for the review. We strive to have happy customers.

Todd H.
06/2013
5.0
air duct cleaning, dryer vent cleaning
  + 0 more
I called in the morning for an estimate and Jim called me back that morning and gave me the estimate based upon the number of vents (source and return) in my house. He had another job in the area that same day and came out that day in the afternoon. Very nice guy and was impressed with the process. Will definitely use him again.
Description of Work: Cleaned 32 vents and our dryer vent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$530

Response from Duct Works Air Duct & Dryer Vent Cleaning
I'm glad it worked out that we were close to your house and were able to put you in the schedule right away. Thanks for your business and taking time to post a review.

CHAD V.
06/2013
5.0
air duct cleaning
  + -1 more
Jim responded to our call within a few hours. Jim quoted me a price along with an explanation of services. Jim informed me that he would be at our home along with his guys. This was a very good sign. We were comfortable with the patience that Jim exhibited as we were full of questions. The service experience was timely, professional and most importantly the gentlemen were very patient as we needed to shuffle our children away from the excitement and on to the park. Great job Jim. We will absolutely use Jim in the future and will pass his business card along to anybody inquiring
Description of Work: Cleaned our air ducts and thoroughly walked us through their procedure educating us on our system in general

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$315

Response from Duct Works Air Duct & Dryer Vent Cleaning
Thank you for the review and for the page of happiness nomination. We're always happy to answer questions to give you the piece of mind that you are getting a job well done. Thanks!

Matt W.
05/2013
5.0
air duct cleaning
  + -1 more
The service was excellent and the team was very professional. I was very impressed with how well they cleaned the vents and ductwork. The results have been amazing and my dust levels in the house have been dramatically reduced. Very nice to work with and very prompt.
Description of Work: Cleaned ducts and dryer vents

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Duct Works Air Duct & Dryer Vent Cleaning
Thank you for taking time to post a review. We appreciate your business.

Contact information

PO Box 340, Ada, MI 49301

www.ductworkscleaning.com

Licensing

Insured

Licensed*

Trade License Number
7115862
Trade License Locale
MI
Trade License Authority
Michigan Department of Licensing and Regulatory Affairs
Trade License Expiration
08/31/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Air Duct Cleaning,
Dryer Vent Cleaning,
Heating and Air Conditioning

FAQ

Duct Works Air Duct & Dryer Vent Cleaning is currently rated 5 overall out of 5.
Duct Works Air Duct & Dryer Vent Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Duct Works Air Duct & Dryer Vent Cleaning offers free project estimates.
Yes, Duct Works Air Duct & Dryer Vent Cleaning offers eco-friendly accreditations.
No, Duct Works Air Duct & Dryer Vent Cleaning does not offer a senior discount.
No, Duct Works Air Duct & Dryer Vent Cleaning does not offer emergency services.
No, Duct Works Air Duct & Dryer Vent Cleaning does not offer warranties.
Duct Works Air Duct & Dryer Vent Cleaning offers the following services: Residential & Commercial Air Duct Cleaning, Source Removal, Animal Removal, HVAC Duct Restoration, Dryer Vent Cleaning.
Ask for details

Contact information

PO Box 340, Ada, MI 49301

www.ductworkscleaning.com