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"The carpet came out very clean with no more mildew odor. We are extremely happy with the quick response time, price and the quality of the service. We will definitely hire them again."

"I’d like to warn you all about Octagon Construction and the horrible experience we have had with them. Before Thanksgiving, the machine overflowed. For hours. Filled my basement. Serv Pro came and tested everything and determined our floors needed to come out in the basement, kitchen, hall, bathroom and laundry room. Octagon Construction told us we were next on the list. We moved into a hotel. They told us it would be done in a week . They came for a few days and then no one showed up. For days. Mike reached out to them & they said they went to do some other job. Then they told us it would be another week. And then another week. And then another week. When we finally came home after a month + my house was completely filthy. Every nook, every cranny, under several inches of dust, including upstairs, in my bedroom, in my drawers. Everywhere. I took time off from work and started cleaning. Every single thing I own. My previously freshly painted walls now had stuff smeared on them that wouldn’t come off. The dust isn’t regular dust but more like some dust and goo combo that isn’t easy to clean off. Mike had to repaint the walls. But worse, our floor looked like s***. There were tiles popping up everywhere. There were huge gaps around the edge & the trim. The insurance guy came. A tile expert came. And then Octagon informed us we would have to move back to the hotel. I lost it because I’d just spent several days cleaning from the time I got up until the time I went to bed. They promised that this time they would clean. They said they would be done Sunday. When I finally got home Tuesday my couch was IN PIECES in the middle of the living room and s*** was in piles. And the dust was back on everything again and in every nook and cranny. My basement is covered in the dust and wood shavings. My refrigerator is dented. My brand new stool has a hole on it. My weights are covered in thinsulate. There are dings in the walls, paint on the floor, scratches on my fridge and walls. A plant is just entirely missing. I sent pictures to Alex, the schmuck who’s the contact at Octagon. This morning , after promising they would clean everything when he told us we had to move back out, I sent pictures when I got home, I get this message “We have met and exceeded our contractual obligations for our agreed upon scope of work. You will be receiving our invoice for the balance due. “"

"It was done to perfection. The team stripped the old exterior paint from my 1870 home. It had been covered with aluminum for years. It was a big job and it came out amazing. He is now fixing the mistakes of a painter I hired and redoing everything. I highly recommend this company. They are reasonably priced and always on time. The team is respectful and clean up before leaving the job site. I would definitely use them again and recommend them to my friends and loved ones."

"Installed system. Great communication and service."

"The work was top-notch, but their internal and customer-facing communication is weak. 90% of the job was as expected, but the last two items (shower doors) were installed without us approving the particular door. The owner will say they were approved, but that's not the case. One door we never saw pictures of at all, and for the other we got two cellphone pics of a computer screen saying "this is what we typically install." A month later that ultra-modern looking door was on the wall in my old farmhouse. Complaints on my part were met with threats and bullying until I paid the full balance. I finally decided it was worth missing out on the shower door to get rid of the guy. In the process of the job, I got emails from one person in the company about things that had already been decided by someone else, so it was obvious that the internal communication was weak as well. Glad I can be rid of this company. Too bad because the people they hired to do the actual work at the house were wonderful."