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Casco Bay Roofing & Renovations

Roofing, General Remodeling

About us

*Only Accepting Roofing and Remodeling Jobs until January 2021* Casco Bay Roofing and Renovations is a small Maine owned contracting company. We specialize in all types of roofing, be it repair or replacement. We also do alot of vinyl siding installation. Insulation and weatherization is a large part of our business also. We have five to nine people, including the owner, Mike, on the workforce. We do not use sub-contractors at all. Every bit of work is done by us and the owner is always at the jobsite. Mike Norris, the owner, while a lifelong resident of Maine, has a roofing contractor license from the State of Florida. Maine,at this time does not require roofers to be licensed. We adhere to the very strict standards that Mike had to learn to aquire that license. We are happy to supply any customer with a free written proposal of their job request complete with a discription of the work and a firm price. Please give us a call for your home improvement needs. I know you will be glad you did. Thank you.

Business highlights

20 years of trusted experience

Services we offer

Roofing Repair & Replacement. Siding. Replacement Windows. Storm Doors. Insulation. Gutter Systems. Decks. Renovations.

Services we don't offer

General Contracting

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.9124 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
2%
3
1%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 51-75 of 124 reviews

Mark F.
07/2013
5.0
roofing
  + -1 more
Estimate provided quickly, follow up professional, worked to establish appropriate schedule. Schedule changed due to weather, but when they did arrive, they finished quickly. Workers were all professional, polite and respectful. Arrived as schedules, started early and worked through the day. Mike Norris was on site and oversaw entire project. Cleaned up daily when done. Amazing to do the work with the hot weather and threats of thunderstorms. Provided all requested samples as well as additional tarps to keep the place clean. Consciencious and professional. No hidden costs.
Description of Work: Repalced entire roof, added vents

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Dawn M L.
07/2013
5.0
roofing
  + -1 more
Excellent. Mike returns calls, keeps you updated, gives details on materials. I had researched ahead so I'd know what was recommended. He's on top of it, straightforward, and does what he says he'll do. Pricing is comparable to others.
Description of Work: New roof, two separate houses.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,630

Kerry D.
07/2013
5.0
roofing
  + -1 more
The estimate was great. He was super nice. He came out, I called on a Friday and he came on a Monday and did some measurements. I got the estimate the next day. He was really nice and easy to talk to and he got me the estimate right away. He gave me some tips on stuff and things that I could buy that would save me a little money and they would install it for free, the gutters and stuff. There was some stuff there were going to do and not charge me for me. I have never had to get a whole new roof before it was sort of a new process. When I said this looks great but I told him I was going to wait money wise, wait a month or two, he was like that's totally fine, I'll check back with you. You don't want to make 10,000 trips to the dump. I had plaster and I had fake brick and I had all crazy wood, I had a lot of stuff that would have been a real pain. And carpet, I had a whole house of carpet, I shoved a lot in that dumpster.
Description of Work: Casco Bay Roofing & Renovations gave us an estimate for my roof.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brad Z.
07/2013
5.0
roofing
  + -1 more
Mike was professional and very prompt in his call-back. He was on another call but sent someone on his crew over to do a preliminary inspection. He visited my house himself either the next day or shortly thereafter. It was determined that the cause of my leak was from an ice dam on the roof and he suggested that I monitor this and remove the dam before spending any money on a possible fix. He was very honest and easily could have told me I needed to repair/replace that section of roof -- he did say that it might come to this, but gave me the option of monitoring on my own. I really appreciate this tact from a contractor. As the snow melted the next week and future storms were insufficient to notice the problem again last winter, I haven't addressed this problem, but I will certainly keep my eyes on the weak section of roof in subsequent snowfalls. I will definitely give Casco Bay Roofing first dibs on a bid for roof repairs in the future.
Description of Work: I phoned Mike Norris about a leak in my Cape that was emanating from the crawl space and dripping down to the first floor. Mike sent someone over promptly and later came to inspect on his own. He determined that the best course of action was to eliminate an ice dam on the roof before spending money on a repair.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patricia B.
07/2013
5.0
roofing
  + -1 more
We noticed a water stain on 1 of the bedroom ceiling, on the evening of 7/4. My husband looked with binoculars and saw a shingle around the stack pulled up. We called Casco Bay Roofing around 8 am on 7/5. They said had a crew in the area and would send someone over to look at it during the morning. Two employees arrived around 10:30. They were both exceptional polite and friendly. They looked and saw that the flange around the stack had cracked and needed to be replaced. They gave us an estimate of $300 and said they would be back after lunch, probably around 1 pm. They came back as promised, did the job efficiently and clean up after themselves. The price was as estimated. I will definitely be putting Casco Bay Roofing and Renovations in my address for the next time we need roofing help. This was an exceptionally good experience.
Description of Work: Replaced the flange and fix leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Cynthia M.
05/2013
5.0
roofing
  + -1 more
Mike came promptly for a walk through of job and returned an estimate in a promptly manner. His crew showed up when they said they would and were courteous, professional and hard-working. Both jobs were completed within one day and all materials were cleaned up and taken away. Mike even protected a perennial garden so that the old roofing material did not damage any of the plants. The entire process was painless and the results are beautiful.
Description of Work: Removed old roofing materials and installed new metal roof on garage reshingled garden shed roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Elizabeth K.
05/2013
5.0
roofing
  + -1 more
Fantastic. They arrived on time with a team of guys and within minutes they were all on the roof, tenting the house and covering the yard and ripping shingles. These guys clearly have worked together for a long time because they seemed to know each others' moves. They worked like a well-oiled machine, fast, efficient. They were extremely conscientious of nails and clutter both during the work day and after they were finished each day. There wasn't so much as a nail left behind. The roof was done in two days and they came back for a third day to do the gutters. Everyone was nice, personable, amenable to myself and my husband coming and going, taking pictures and asking questions. Mike, the owner, was there on the first day and came back each day to check on things. He took the time to explain everything and was just plain great. We couldn't have asked for better service.
Description of Work: Installed new roof, re-flashed chimney, and replaced all gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,685

Jackson B.
05/2013
5.0
roofing
  + -1 more
Went great! Mike was very professional -- he showed up when he said he would, delivered his quote when he said he would, and was very patient in answering all my questions... I think we exchanged over 20 emails before the signing. He kept me up to date, in a timely manner, on weather delays, and when his crew showed up, they came to WORK! They were done in two days, and the whole crew was respectful. They DID leave the place cleaner than they found it.
Description of Work: This job was one side of the roof of a 40' x 40', 2-1/2 story barn. From the bid: 1) Remove and dispose of old roof. 2) Apply 3 feet of ice and water shield up from all eaves. Apply synthetic waterproof paper elsewhere. 3) Install new aluminum drip edge on all rakes and eaves. 4) Install new lifetime guaranteed architectural style shingles on entire roof surface. 5) Repair of damaged side. 6) Final cleanup

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,350

David M.
04/2013
5.0
roofing
  + -1 more
Mike Norris (owner) was great to work with. He promptly came to give an estimate and was available by phone and email to answer my questions and supply additional information. He started the job on time (weather permitting) and his crew (5-7 guys) finished in three days as Mike estimated. The crew was hardworking, efficient and friendly. Their work was of the highest quality and the ongoing clean-up was appreciated.
Description of Work: Casco Bay stripped the existing asphalt shingles from my entire house (3 bedroom with garage and breeze way, two dormers and two skylights). They tarped the area and cleaned up as they went. The crew used ice and water shield extensively and underlayment in non-critical areas. They installed drip edge on all edges and architectural shingles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Jessica N.
04/2013
5.0
roofing
  + -1 more
They are unbelievable. They are absolutely amazing. They haven’t done the work yet but they are responsive with the estimates and everything. We picked them because they are on Angie’s list. We haven’t finished with him yet because my husband had an open heart surgery and when we do the job we will do it with them. They called immediately and returned our calls immediately. They got an estimate to us immediately and it was quite fair. We talked to them and since my husband was in the hospital he said if there was anything that we needed done before the estimate goes in he would be happy to take care of it. It was a good experience just contacting him. We have the estimate sent to the insurance company so we would be definitely using him. We were quoted $17,000 by someone else and that was a big difference. I would use them and recommend them.
Description of Work: I had a quote from Casco Bay Roofing & Renovations for roofing.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

Greg P.
03/2013
5.0
roofing
  + -1 more
Work was done quickly, and we haven't had a problem since.
Description of Work: Had the flashing repaired on both chimneys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$700

John B.
03/2013
5.0
roofing
  + -1 more
I called for an estimate, which was delivered very promptly.
Description of Work: I called for an estimate, which was delivered very promptly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dawn M L.
02/2013
5.0
roofing
  + -1 more
Terrific - Big roof done in two days.
Description of Work: Removed all roof covering: shingles, tarpaper (!!!) lining. Reinforced all seams and joints. Laid on heavy water shield. New aluminum drip edge. Certainteed shingles. Roof and yard cleanup and removal. 10-year service warranty. 25-30 year roofing lifetime. Mike Norris was great to work with-- responsive, straightforward, prompt. Answered questions throughout the process.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,485

Janice R.
01/2013
5.0
roofing
  + -1 more
Great. I checked with others, decided to go with his reputation and connection with the community; was not disappointed.
Description of Work: Reliable and responsive; returned all calls.
Rating CategoryRating out of 5
Yes, I recommend this pro
$2,200

Ellen H.
01/2013
5.0
roofing
  + -1 more
Ice had accumulated on the corners of my roof, causing leaking inside. Mike returned my call promptly, and sent someone over to remove the ice within hours. I will use these guys again for sure.
Description of Work: Ice was removed from the 2 front corners of my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Benjamin S.
12/2012
5.0
roofing
  + -1 more
The most recent snow storm tore a few shingles loose on our roof, and water started to leak into our attic. I called Mike, described the problem, and asked if he'd come by and give me an estimate. Based on my description he said it would cost $300, and he could get it done the next day. He said worst case scenario it might cost an extra $100. The price was very reasonable, and the timing was great because we had another storm coming--so I scheduled the repair based on our phone conversation. Mike came by today with one of his guys. They went back to the shop to get the needed ladders, came back and fixed the roof just as the first flurries of the next storm were starting. The cost was $300 as projected. They saved us quite a bit of potential water damage. They were professional, courteous, and has a very fast (24 hr turnaround). If only all home repairs were this easy. I will definitely be asking them to quote the gutters in the spring, and a new roof in the not to distant future. Thanks Mike!
Description of Work: Re-secured shingles pried loose during the last snow storm.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Susan S.
12/2012
5.0
roofing
  + -1 more
Very responsive. Did the work right away. Responded to calls, emails very promptly and heard our concerns
Description of Work: Extensive roof repairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Michael R.
11/2012
5.0
decks
  + -1 more
Great / Quick call back, estimate and service within a week. Mike was very nice.
Description of Work: He did flashing around chimney and sealed base of chimney.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Vivian T.
11/2012
5.0
roofing
  + -1 more
Mike pointed out that I didn't need a new roof. I thanked him for his honesty and I will certainly use him in the future.
Description of Work: Because I had a leak in the roof over an upstairs bathroom, I though I needed to replace my roof. After getting estimates from 3 other companies, I spoke with Mike at Casco Bay Roofing. He called me after he had come out to the house and told me that I didn't have any missing or curling shingles and that he didn't think I needed a new roof. He said that getting a new "boot" and sealing around the stand pipe should stop my leak without having to replace my roof. I thanked him for being honest. Three other companies gave me estimates and apparently were willing to replace a roof that didn't need replacing. I will certainly call Mike when I do actually need a new roof. Such honesty is refreshing.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shelby M.
10/2012
5.0
siding
  + -1 more
Overall experience with Casco Bay Roofing was great. You do have to be persistent with your communications in the beginning but once the job got rolling all went smoothly. Mike came out three times accurately estimate the job - there were no surprises with the final cost. Job took less than a day to complete and everything was cleaned up like no one had ever been there. Excellent work.
Description of Work: We had a bit of rot under the siding on one corner of our house. The siding was removed and replaced to prevent any further rot.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$600

Margaret S. S.
10/2012
1.0
roofing
  + -1 more
We tried to get an estimate. The owner came by our house and we never heard from him again. We waited 3 weeks before finding another company to do the job thinking we might hear from him. A very disappointing experience. I could not recommend this company.
Description of Work: The owner came over to the house a couple of days after we contacted the company. We showed him the work that needed to be done and he stated that he would call us with an esitmate and that he could do the work in a couple of weeks. We never heard from him, never even received a phone call. This is bad business and equally bad customer service. We had someone else do the work that we were very happy with.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0
punctuality
1.0


Response from Casco Bay Roofing & Renovations
Unfortunately, this was a case of miscommunication. When I looked at the job the owner/ contact person was not there. The job had no clear cut solution to repair the problem so it was not possible to give an accurate estimate. When I left, I was under the assumption that the owner would call me to discuss the problem and potential solutions. We both anticipated a call that never came which was unfortunate. It is a shame that such a poor report could have been avoided by a simple phone call. I will not make the same mistake again. As you can see from my other reports, this situation does not occur very often. Sincerely, Mike

Henri B.
10/2012
5.0
roofing
  + -1 more
Project went very well, Mike was responsive and did exactly what he quoted. Despite the fact they had to strip old sheathing (unusual) he did not charge me any extra. I will use Mike again for sure.
Description of Work: Mike replaced the roof on my garage and a small porch. The roof also needed new sheathing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Kate F.
10/2012
5.0
roofing
  + -1 more
I was very impressed by the owner who was both knowledgeable and helpful. I ended up going with another company because of a slightly better price on our complex job, and while that one went well, I still wonder if I would have been better off with this one! I would defintely recommend them to someone who wants a fair, clear, and prompt estimate.
Description of Work: I requested an estimate which was provided promptly and professionally.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mike S.
09/2012
5.0
roofing
  + -1 more
Casco Bay Roofing, always busy, always responds to service and maintenance problems. Once one has works done this company treats you like family.
Description of Work: Casco Bay Roofing put a new roof on my house in 2010 and since then have put up gutters and gutter shields. And most recently, a rain diverter above my new deck.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Constance O.
09/2012
5.0
roofing
  + -1 more
From initial contact and choice of materials to performing the job, Casco Bay Roofing was very professional and easy to work with. On the day of the job they were on time and very courteous. They finished the job in a very efficient manner, including the clean up. We would recommend them to anyone requiring roofing services.
Description of Work: Removed and installed new shingles. Re-flashed chimney. Installed new drip edge, pipe boots and vent caps. Total cleanup and disposal of all materials.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500


Contact information

39 Sumac St, Portland, ME 04103

http://www.cascobayroofing.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM
Saturday:
Closed

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
General Remodeling

FAQ

Casco Bay Roofing & Renovations is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 4:30 PM

Tuesday: 7:30 AM - 4:30 PM

Wednesday: 7:30 AM - 4:30 PM

Thursday: 7:30 AM - 4:30 PM

Friday: 7:30 AM - 4:30 PM

Saturday: Closed

Casco Bay Roofing & Renovations accepts the following forms of payment: Check
Yes, Casco Bay Roofing & Renovations offers free project estimates.
Yes, Casco Bay Roofing & Renovations offers eco-friendly accreditations.
No, Casco Bay Roofing & Renovations does not offer a senior discount.
No, Casco Bay Roofing & Renovations does not offer emergency services.
Yes, Casco Bay Roofing & Renovations offers warranties.
Casco Bay Roofing & Renovations offers the following services: Roofing Repair & Replacement. Siding. Replacement Windows. Storm Doors. Insulation. Gutter Systems. Decks. Renovations.
General Contracting

Contact information

39 Sumac St, Portland, ME 04103

http://www.cascobayroofing.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM
Saturday:
Closed