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Casco Bay Roofing & Renovations

Roofing, General Remodeling

About us

*Only Accepting Roofing and Remodeling Jobs until January 2021* Casco Bay Roofing and Renovations is a small Maine owned contracting company. We specialize in all types of roofing, be it repair or replacement. We also do alot of vinyl siding installation. Insulation and weatherization is a large part of our business also. We have five to nine people, including the owner, Mike, on the workforce. We do not use sub-contractors at all. Every bit of work is done by us and the owner is always at the jobsite. Mike Norris, the owner, while a lifelong resident of Maine, has a roofing contractor license from the State of Florida. Maine,at this time does not require roofers to be licensed. We adhere to the very strict standards that Mike had to learn to aquire that license. We are happy to supply any customer with a free written proposal of their job request complete with a discription of the work and a firm price. Please give us a call for your home improvement needs. I know you will be glad you did. Thank you.

Business highlights

20 years of trusted experience

Services we offer

Roofing Repair & Replacement. Siding. Replacement Windows. Storm Doors. Insulation. Gutter Systems. Decks. Renovations.

Services we don't offer

General Contracting

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.9124 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
2%
3
1%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 124 reviews

Sherrie & Philip K.
12/2014
5.0
roofing, siding, contractors
  + 1 more
I highly recommend Casco Bay Roofing "CBR", for your roofing, trim and siding work. The owner of CBR ANSWERED my telephone request within 12 hours, He came to the project site within a day and promptly provided an estimate with the detail I requested. The estimate was within the range of other estimates. The owner discussed details I requested with me and we decided on final materials, details and he promptky sent a revised detailed quote. We agreed on a start date. CBR Started when they said they would start, the work flow was well organized and his crews were polite and professional. They completed the trim work including replacement of some rotted wood that was found, at reasonable cost. The removal of the old roof and installation of a special hi temp ice and watershield, flashings, venting and special order shingles was done well, with the CBR owner doing oversight at the start on the critical underlayment flashing install to make sure it was done correctly. CBR did an exellent job, with the finak cost at the original estimate cost plus a modest charge for my requested add ons during the work, and work was done in a professional manner. Clean up including using a magnet for roofing nails was excellent. They were a pleasure to work with. CBR only asked for payment at the end of the job, I have asked them for a quote on a difficult cedar siding job next spring. The roofing, siding, flashing, diverter, venting and gutters have performed excellently through this snowy, then icy, then rainy winter...no leaks, no ice dams, no complaints.
Description of Work: Replaced old roof and roof membrane, replaced roof ventilation , repaired trim, and replaced siding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

gary B.
12/2014
5.0
roofing
  + -1 more
Performed service within a day of calling. Owner (Mike) came over to assess leak and his crew came over within a few hours to fix it. Very professional. Highly recommend. Thank you Mike.
Description of Work: Fixed a roof leak

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nancy E.
12/2014
5.0
roofing
  + -1 more
They did a great job and their prices are really reasonable!
Description of Work: They did a new roof for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Demetra P.
11/2014
5.0
roofing
  + -1 more
I have a small ranch with a roof that the inspector said 2+ years ago should be replaced. I called Casco Bay because of the high ratings on Angie's List and also checked with the Better Business Bureau. From the first phone call to the end of the project - and beyond - everything went perfectly. Mike was very responsive, knowledgeable, easy to communicate with and everything happened as promised. His crew was efficient and did a great job at clean up and removal. I would recommend Casco Bay Roofing to anyone.
Description of Work: Removed and disposed of 3 layers of shingles, installed ice and water shield, aluminum drip edge, installed new shingles on entire roof surface.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,600

Dana F.
06/2014
2.0
roofing
  + -1 more
We went with another contractor. Mike came across as unsure on how to work with the peaks and valleys of our roof.
Description of Work: We asked for a metal roof on house and garage and to fix (rebuild) front porch

Rating CategoryRating out of 5
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$22,600

Response from Casco Bay Roofing & Renovations
This is a very unreasonable grade for simply giving these people an estimate. The house was not a good candidate for a metal roof for numerous reasons and to install one would require a lot of extra work to make it come out right and be quite expensive. I explained the reasons why metal was not a great choice for this house just to be honest, I guess they took it the wrong way.

Charles M.
06/2014
5.0
roofing, skylights
  + 0 more
They were fantastic. I got quotes that were higher. They had the best price by thousands. They were always clean at the end of the day. They did it quickly. The team was professional on the job. They did a great job. It was a really great experience.
Description of Work: I used Casco Bay Roofing & Renovations for a complete new roof with architectural shingles and flashing. They repaired some of the fascia boards on the sides. They also installed 4 skylights.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,249

Ellen J.
06/2014
5.0
roofing
  + -1 more
I can't say enough about the experience of working with CBR. We had them do this project, then called them back for another. We're not easy to please and have high expectations, and CBR met them all. The second time they came we allowed them to do the work and leave without either of us being home. We knew well that they would leave the site immaculate, and they did. Quick, free estimate, prompt, courteous, and professional grade work, at EXACTLY the price originally quoted. Great guys. I have no reservations in recommending them.
Description of Work: Replaced rolled roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Kari S.
05/2014
5.0
roofing
  + -1 more
It was great! Came out immediately to do a quote and did the work 3 days later (we were in a hurry). Polite, responsive, prof crew. And they cleaned up!
Description of Work: Replaced the roof on the ell of our farmhouse.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

Catherine S.
03/2014
5.0
roofing
  + -1 more
Extremely well. They were very clean, organized and prepared to do the job. They were professional and came in on budget. I would definitely recommend their service.
Description of Work: Complete roof removal and install of new shingles

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dana D.
02/2014
5.0
roofing
  + -1 more
it-went-well-great-job- great-clean-up- Dana-Duhamel
Description of Work: take-off-old-shingels-replace-neww-roof- very-happy

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

david L.
01/2014
5.0
roofing
  + -1 more
Removed ice/snow from my roof that was causing an ice dam. I have used other roofing companies in the past but Casco Bay Roofing is by far the best. Mike and his crew are prompt, courteous and deliver excellent results at a reasonable cost. I would highly recommend Mike's company for anyones roofing needs!
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ross B.
12/2013
5.0
roofing
  + -1 more
Delay in start -due to over scheduling- two day delay,ran out of material. Workers did an excellent job even in very cold weather 10* I am happy with the job.
Description of Work: New metal roof on mobile home and carport

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$7,500

Susan C.
12/2013
5.0
roofing
  + -1 more
I recommend Casco Bay Roofing and Renovations without reservation. Throughout the process from quote to completion Mike, the owner, was professional. He patiently answered all my questions and he was accurate in his initial assessment of the scale and cost of the project
Description of Work: Removed and disposed of old roof Inspected and cleaned all roof decking and flashing Applied ice and water shield in all valleys, on all eaves, around chimney and all other roof penetrations Replaced existing vent pipe boots Installed underlayment on remaining exposed roof decking Installed aluminum drip edge Installed 50 year shingles Installed new caps Replaced some of the facia boards Removed all job related debris and cleaned job site

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Rachel S.
11/2013
5.0
roofing
  + -1 more
Quick easy and professional. Roof looks and performs great.
Description of Work: Replaced garage roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Laura S.
11/2013
5.0
roofing
  + -1 more
It went great! Mike, the owner, responded quickly to our request for a quote and came when he said he would. He was pleasant, low-key and easy to talk to, and he answered all our questions and offered helpful suggestions. We got one other quote (a third request didn't show up) and we felt Mike's price was reasonable. He scheduled us for the work within a couple of weeks and the crew showed up as expected. The guys were all very pleasant and courteous. They took pains to protect our property and cleaned up thoroughly when they were done. They were so nice, they even wrote a thank-you note to our neighbor for letting them use her driveway! The roof looks great and we look forward to seeing how the new vents perform (those were Mike's suggestion). We would certainly recommend Casco Bay Roofing to anyone.
Description of Work: Installed new roof, reflashed chimney, installed two new roof vents

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,850

Sue L.
10/2013
5.0
roofing
  + -1 more
We chose to go with another roofer who matched the quote and was recommended by a friend.
Description of Work: Gave us a quote

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

kenneth N.
10/2013
5.0
roofing
  + -1 more
Mike was nothing short of FANTASTIC. The roof was leaking badly and he had already done a patch job for us and recommended that we replace the entire roof. We didn't have the funds at the time, so he patched it and guaranteed his work. When we called him to say we HAD to replace the whole thing as quickly as possible, he moved other appointments around to get our work done within just a few business days. He had quoted us a full roofing price a few years' back and fully honored the original quote even though materials had gone up, saving us money. He personally called me back within the hour every time I called him. For many years I worked for a highly rated, customer service retailer here in Maine (you probably know who they are). Because of my work there, I put great value on customer service, and have high expectations when it comes to service from any business. Mike not only met, but EXCEEDED all of my expectations. I HIGHLY recommend Mike and his services - great job Mike and Casco Bay Roofing - keep up the phenomenal work!
Description of Work: Replaced an ailing roof on a 2-unit apartment building.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Alyssa L.
09/2013
5.0
roofing
  + -1 more
Casco Bay Roofing is an excellent company to do business with. Its owner, Mike, was extremely responsive. He got a complete quote to us within a couple of days of our calling to request one. During the project, if we called him with questions (and we did, because we'd never redone a roof before and thus probably were a bit more anxious than his typical customer), he typically got back to us within 30 minutes or less--and it never took him longer than 24 hours to phone back. The roofing crew was excellent, as well. At our house, they were led by a foreman named Tony, who is great; he is smart, has lots of experience, and obviously knows what he is doing. Like Mike, he was great at answering questions. All of the guys on the crew were considerate, professional, punctual, and great at cleaning up the job site at the end of every working day. They also did a very thorough cleanup at the end of the project. Mike's pricing was very competitive. Our roof was many decades old, and it had two layers of shingles. Unlike some other companies that gave us quotes, Mike didn't charge extra for the removal of multiple shingle layers. His quote came in 2,000 to 3,000 under the other quotes, and we feel as though he provided a comparable--if not better--level of service. All in all, we highly recommend Mike and his crews at Casco Bay Roofing. We believe that they gave us a great product, great craftsmanship, and a great price. Also, Mike offers a ten-year warrantee on his workmanship, which was several years longer than what other potential roofers offered us.
Description of Work: 1.) Removed and disposed of old roof 2.) Applied six feet of ice and water shield up from all eaves and around all chimneys, vent pipes, dormers, and full valley coverage. Applied synthetic waterproof paper elsewhere. 3.) Installed new aluminum drip edge on all rakes and eaves, new pipe boots and vent caps. 4.) Installed new lifetime guaranteed architectural shingles (GAF brand) on entire roof surface. 5.) Cleaned up work area thoroughly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,765

Nova E.
09/2013
5.0
roofing, siding, skylights
  + 1 more
Taking down an old slate roof is no joke. I must have called a dozen roofers to find out price quotes to get the old slate down. No one was helpful, except Mike. He had never stripped a slate roof before. He did some research and found an inexpensive and efficient way to do it. He was able to salvage quite a bit of slate, which subsidized the cost of the work. His team was so courteous and helpful. Every night they went home, they left my driveway clean and accessible. It seemed like every other day I was asking them to do one more thing, and every time they answered yes. Two very big thumbs up for Mike and his team at Casco Bay Roofers.
Description of Work: Stripped old slate roof. Replaced with new roof. Installed 3 skylights. Repaired two holes in the siding, chewed by squirrels.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Tom M.
09/2013
4.0
roofing
  + -1 more
Owner Mike Norris returned my initial call promptly and inspected the job when he said he would. I wanted only the attic vents originally and he was concerned that my roof might have two layers of shingles but it didn't, as he ascertained with closer inspection. He called back and told me I needed new flashing on the chimney as the previous roofer (before I purchased the house) hadn't woven in the lead flashing with the shingles and slopped on a coating of roofing tar instead. I agreed to do that too and he scheduled the job for the following week. He showed up late one afternoon to show his crew what to do. Two very polite young men came back the following morning and did the job in about four hours. They replaced shingles around the chimney and the two vents and cleaned up very well before leaving.
Description of Work: Installed two square, vinyl attic vents on my asphalt, hip-roofed house and replaced lead flashing on my chimney.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$850

Debra G.
09/2013
5.0
roofing
  + -1 more
We were extremely happy with Mike. I found him on here and based on the reviews, gave him a call. He came right over the next day and his quote was very reasonable. I was happy with his communication. He always called me right back. Our job was put off a bit but that was because of the weather which was totally understandable. We had a rainy August. And we didn't have a leak, so there was no emergency. The job was done in one day, so no major disruption in our life. I would recommend Mike to anyone needing roof work.
Description of Work: Our roof was replaced. Due to the fact that the builders of our 11 year old house used cheap materials, we needed a new roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

JANET M.
08/2013
5.0
gutter repair, roofing
  + 0 more
My wife and i recently had the roofs on our house and barn replaced by Casco Bay Roofing & Renovations, 39 Sumac Street, in Portland, Maine. The experience was completely stress-free and the results were perfect. The crew arrived on time, worked diligently, and took pains to protect our new landscaping. They cleaned up any debris the same day before leaving, even rolling a strong magnet over the driveway to pick up stray roofing nails. When the job was completed (on time), the crew made an even greater effort to clean up everything they could find. When they left, one would never know we had a 5 man roofing crew here for 4 days. Our historical house presented difficult challenges because of its height, chimneys, roof windows, roof vents, and plumbing vents, but all was attended to with no mess or fuss. In short, we recommend Casco Bay Roofing & Renovations unequivocally. You won't be disappointed.
Description of Work: Removed old roof shingles, installed new roof, reflashed two chimneys, installed 3 Velux Roof Windows, and installed "Gutter Stuff" in all gutters. Hauled off all debris and cleaned up daily.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,740

Lucretia N.
08/2013
5.0
roofing
  + -1 more
Called Casco Bay Roofing for a consultation and estimate on our roof that had some leaking. Mike came over and confirmed a problem we had. We were very comfortable with Mike's opinion and decided to have the roof reshingled along with any rotted plywood. The crew arrived and removed the old shingles and rotted plywood and the job was completed in one day. Mike also made suggestions and changes that would prevent problems in the future.
Description of Work: Reshingled roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,990

Diana C.
08/2013
3.0
roofing
  + -1 more
We called and asked to make an appointment for an estimate and were told they couldn't or wouldn't make an appointment, but would stop by sometime. This didn't seem like a very professional approach to us. Suddenly we received an estimate in the mail although we were never contacted personally. We did not like the idea of someone just coming onto our property any time they wanted without contacting us and not taking the time to meet us personally. We did not hire them.
Description of Work: Gave us an estimate for a roofing job, but we did not hire them.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$4,500

Response from Casco Bay Roofing & Renovations
According to my records this is not quite the case here.I was contacted by them for a roof quote on an old detached barn.The way we left it was I would call them when I had a chance to stop by. I ended up being in the area which is 40 minutes away from my business base so I called but no one answered. Being that close I did stop by to measure the barn. Once I had the information I went to my office and EMAILED their quote as they had supplied me with their email address for this very purpose. Upon receiving the quote I never heard a word from them. I wish they had contacted me and said something as I had no idea that the way I did the quote was not appropriate for them. I will meet any customer as they wish to review the job, materials etc. This usually occurs after the initial quote and proposal is sent so that any of those questions can be answered in person with sample materials. I am sorry these people are unhappy with the way I handled their situation. Mike

Pete R.
07/2013
5.0
roofing
  + -1 more
Mike was a pleasure to do business with. Our house is small, but had a very neglected roof with three layers of shingles. Others balked at the job, but Mike and I talked the problem areas over and everything was done as expected. His crew did a great job of cleaning up, not an easy task given the three layers on the roof. Mike always returns calls quickly and is easy to talk and deal with. Would certainly recommend to others facing a roof job --
Description of Work: Replaced roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Contact information

39 Sumac St, Portland, ME 04103

http://www.cascobayroofing.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM
Saturday:
Closed

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
General Remodeling

FAQ

Casco Bay Roofing & Renovations is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 4:30 PM

Tuesday: 7:30 AM - 4:30 PM

Wednesday: 7:30 AM - 4:30 PM

Thursday: 7:30 AM - 4:30 PM

Friday: 7:30 AM - 4:30 PM

Saturday: Closed

Casco Bay Roofing & Renovations accepts the following forms of payment: Check
Yes, Casco Bay Roofing & Renovations offers free project estimates.
Yes, Casco Bay Roofing & Renovations offers eco-friendly accreditations.
No, Casco Bay Roofing & Renovations does not offer a senior discount.
No, Casco Bay Roofing & Renovations does not offer emergency services.
Yes, Casco Bay Roofing & Renovations offers warranties.
Casco Bay Roofing & Renovations offers the following services: Roofing Repair & Replacement. Siding. Replacement Windows. Storm Doors. Insulation. Gutter Systems. Decks. Renovations.
General Contracting

Contact information

39 Sumac St, Portland, ME 04103

http://www.cascobayroofing.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM
Saturday:
Closed