Description of Work: I canceled the yearly fee but was charged anyway
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Timothy M.
04/2017
5.0
internet service
 + -1 more
Very well. Read above.
Description of Work: I'm reviewing you, Angie's List. I didn't find the service met my needs, and contacted your "chat " service for assistance. Rachael Charmaine took care of me in a very professional, pleasing and agreeable manner. She represented the quality service that Angie's List bases its business model after. Someone please recognize her. All to offer people only complain, but it's the complements which inspire behavior.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Thomas B.
02/2017
1.0
internet service
 + -1 more
used 2 browsers and could not complete a search
Description of Work: tried to search
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Deanna P.
01/2017
1.0
plumbing
 + -1 more
It has not gone well. The vendor first was going to show up to do the work and did not show up. Now after the holiday's I am unable to qualify for a refund because the 30 days has lapsed.
Description of Work: Fix a garage door.
Rating Category
Rating out of 5
responsiveness
1.0
$89
Twila S.
10/2016
5.0
plumbing
 + -1 more
Angie's List consultant contacted within two hours of my submitted request. Was professional in all contacts. He demonstrated why I not only did not need a new heat exchange, but I also did not need a new furnace. When I offered to pay him and his technician for coming out, he declined to accept payment. I will be using this firm, thanks to Angie's List!
Description of Work: I needed a consultant to help me decide if my furnace repair man was bilking me. (He was!)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Douglas S.
08/2016
1.0
plumbing
 + -1 more
Sent a message to the asphalt company on Monday and didn't hear back by Friday. This service apparently doesn't require its service providers to respond within a few days, which is not what I am looking for in a referral service. I think I'll try Home Advisor!
Description of Work: Asphalt Repair
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Mark C.
06/2016
2.0
interior painters
 + -1 more
Painters scheduled the job outside of the 30 day purchase window, never showed up and never called. I called angies list to get a refund Only to be told they can't give me one. They will however offer you a refund if you buy something else from there site. Angie's list is a good concept but it has turned into a very profitable business that has moved away from from focusing on finding quality companies to do business with. They want their money, any way they can get it, just like every other company. I fell for the silliness that they are on your side. Now I know better. My fault in the end.
Description of Work: I bought a Angies List Deal for an interior painter
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
Yes, I recommend this pro
$375
Travis S.
06/2016
1.0
plumbing
 + -1 more
Angie's List is a sham and totally screwed up
Description of Work: My provider Angie's list failed completely. They offer a service provider that did not provide service in my area. They took $550 of my money. After not hearing from my service provider, I called and they advised that they do not provide service in my area. I immediately tried to contact Angie's List. But their message said no one was working that day due to a company meeting. So you get it? They charge you to help find quality service providers, and then obvioulsly do not do what is required to provide quality service themselves. My wife asked me why I paid to join Angie's List? Good question. All they really do is take your money and provide nothing in return. Travis
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$550
Philip W.
05/2016
2.0
irrigation systems
 + -1 more
POORLY
Description of Work: Your service has left me very frustrated on several occasions in TWO different states. In each attempt to use your service the online screens have changed so they DO NOT allow the user to pick/change the distance one is searching for/from to the potential service providers. When I originally mentioned this when on the Outer Banks during your first year there you were creating your site, however, your site does not state distance from the location the user is located nor does anything properly state distances in DRIVE TIME. In the Outer Banks when I search I get providers THREE or more hours away which is fine IF your listings sorted them by distance from user location with correct drive time NOT by flight of a Bird. In Florida this also applies because some providers will/do travel all over the state but this is not a searchable/filter field. I have received some of the same less than quality performances from Angie's List as from Home Advisor I have asked some providers why they were not on your data base & each said your charge money "TOO MUCH MONEY". I guess I do not have a problem if there is a charge when & if a provider has not been listed previously by a customer as long as this status is stated up front clearly & updated once users have provided their reviews. So I can't filter the distance thus I have to read through the minutia which I am not going to do.
Rating Category
Rating out of 5
quality
2.0
professionalism
2.0
Jonathan M.
05/2016
1.0
auto detailing
 + -1 more
The Angie's List service has been really poor. For a national web site this thing is sub par to say the least. My experience has been terrible.
Description of Work: Angie's list web site is relentlessly poor. I am unable to filter my searches by distance or any other category. My Angie's List experience has been extremely poor.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$30
John S.
05/2016
2.0
auto detailing, auto repair, plumbing
 + 1 more
Honestly, this is the second time I've used Angie's List, chosen A+ rated suggested businesses that I got burned. First time was with JK construction (the name was something like that - only the review was under my name, Teresa Simons) This company had A+ ratings and the owner sent someone else out that did had no idea what they were doing. Had to have another company tear everything out and repair. The owner of JK paid for the damages and had us sign something so we wouldn't sue him. This time I filed another c/o this account in my husband's name, John Simons. Lina's Tailor...again, A+ ratings...you can see my review entered today.
Description of Work: Provided reviews for local businesses.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
2.0
$20
Alicia M P.
02/2016
1.0
auto repair, auto detailing, plumbing
 + 1 more
I HATE THIS COMPANY AND CANNOT GET AWAY FROM THEM. THEY KEPT CHARGING ME FOR AN ACCOUNT I TRIED TO DELETE AND THEY FILL MY INBOX WITH GARBAGE, EVEN AFTER CALLING THEM AND TELLING THEM TO DELETE MY ACCOUNT, WHICH THEY REFUSED!
Description of Work: I HATE THIS COMPANY AND CANNOT GET AWAY FROM THEM. THEY KEPT CHARGING ME FOR AN ACCOUNT I TRIED TO DELETE AND THEY FILL MY INBOX WITH GARBAGE, EVEN AFTER CALLING THEM AND TELLING THEM TO DELETE MY ACCOUNT, WHICH THEY REFUSED!
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$50
Andrea S.
01/2012
1.0
plumbing
 + -1 more
unknown
Description of Work: I have tried several resources you mention with good references and I don't even get calls back. So I would like to report your agency as poor
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
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Service Categories
Plumbing,
Internet Service,
Auto Detailing,
Lawn Irrigation,
Interior Painting,
Auto Service,
Roofing
FAQ
Angies List is currently rated 1.7 overall out of 5.
Sunday: 9:00 AM - 9:00 PM
Monday: 9:00 AM - 9:00 PM
Tuesday: 9:00 AM - 9:00 PM
Wednesday: 9:00 AM - 9:00 PM
Thursday: 9:00 AM - 9:00 PM
Friday: 9:00 AM - 9:00 PM
Saturday: 9:00 AM - 9:00 PM
Angies List accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Angies List does not offer free project estimates.
No, Angies List does not offer eco-friendly accreditations.
No, Angies List does not offer a senior discount.
No, Angies List does not offer emergency services.
No, Angies List does not offer warranties.
Angies List offers the following services: See website for more information.