Customer service is terrible. They act like they don't speak English. I repeatedly asked for a manager and never got one. I repeatedly ask them to put me back on rebooking after they canceled because they didn't have enough pros to put together my furniture. I never talked to a manager never got put back on to rebook. And since I wanted my money back I have to wait 3 to 5 weeks for a check in the mail. Being a nurse who works 3rd shift this is one of the biggest inconvenience. I will not book with them again. I told my co workers not to either!!!! Terrible
Description of Work: N/a...........
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$260
Douglas S.
03/2025
1.0
plumbing
+ -1 more
Angi still serves junk. They said they changed the system they use to get leads so you should get a better quality of leads. Not the case you still cant get a hold of the leads in Wisconsin. I don't know if it is a regional thing but the leads are still junk, and they give very few credits. put that money toward advertising it will be better spent. the benefit is for Angi. Not for the contractor. STAY AWAY FROM ANG!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Description of Work: The mistake was Hiring Angi for leads
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1,000
Randy L.
03/2025
1.0
internet service
+ -1 more
Angi provided extremely poor contractor and absolutely no support to resolve issues with the work. Will never use again.
Description of Work: Fence and gate repair
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Louie M.
03/2025
1.0
internet service
+ -1 more
Angi sucks I bought a Bordiuk TV Stand for TVs up to 80" that comes with a fireplace I paid money through Wayfair for them to come out and put it together for me. I thought Wayfair had there own people but it turns out that Angi is doing coming out and putting it together for me. I got my Bordiuk TV Stand for TVs up to 80" with the fireplace on 3/10/25 and Angie was supposed to come out on 3/13/25 because they had no pro’s in my area I had to reschedule my appointment I have a new appointment on 3/15/25 and someone from Angie better show up.
Description of Work: Putting a Bordiuk TV Stand for TVs up to 80" with a fireplace together
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$89.99
Stacy T.
03/2025
1.0
plumbing
+ -1 more
DO NOT USE ANGI'S! I hired a plumber through Angi’s, and it has been a nightmare. The plumber came, installed the fixture, and almost immediately, things started going wrong. I have been trying to get this resolved, but Angi’s so-called "customer service" is nothing but a runaround. They are completely unhelpful, making excuse after excuse instead of fixing the problem. I trusted this service to connect me with a professional, but instead, I got a disaster and no accountability. Save yourself the headache—find a reputable professional elsewhere!
Description of Work: The plumber installed a new toilet but didn’t do it properly because there was a leak that he tried to cover up with lots of glue. And now I was told by a “real plumber” that the toilet wasn’t installed correctly and because of that the toilet is running constantly which is causing my water bill to go up.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$800
Chris G.
02/2025
1.0
irrigation systems
+ -1 more
I will never hear anyone from Angie list the last company I hired from Angie list that was Angie list approved Stole over 6 thousand dollars off me and had to chase down I filed paperwork at the magistrate office that he lied and never showed up to court now I have to take the next step to get my money back so I am letting everyone know do not hear anyone from Angie list and if you do don't believe Angie list do ur own homework Angie list got the balls to want me to star rate him wow really you turned me on to a company who stole 10 thousand dollars off me and Angie list has the ball wanting me to rate this theaf before I can post my comment
Description of Work: I was charged 10 thousand dollars to demo my house I lost in a fire 10 thousand dollars to demo home and demo two sheds and remove some stone the owner didn't know how to work the machine I was charged for days the machine sat in my yard not being used because they didn't show up to work took multiple days to demo two sheds and remove the debri and one of his buddy showed up in a pickup truck to remove the stone never finished removing the stone and never finished cleaning the land where the old house sat multiple lies was told by him I gave him a chance to make it right he never showed up I blew up his phone finally got a hold of him and he told me he was sorry for not showing up he had to run his son to the hospital while he is on the phone lieing to my on of his workers sent me pictures of a job they were doing while he telling me he at the hospital with his kid he refused to except the magistrate letter I had to pay a constable to serve him he hid from the constable and moved to a different place the judge favored me and I won but he never showed up to court now I have to file papers to start putting leans on his belongings I rather see him go to jail but I'm doing what the law is telling me to do and this scum bag told me he was fully insured I called his insurance company and they told me he was not interested to do what he is doing and refuses to pay
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$10,000
Zachary L.
02/2025
1.0
plumbing
+ -1 more
"I had a disappointing interaction with someone who called me from (317) 803-4802 (Angie's) today. Despite informing them on the initial call that I would follow up once I finished my work commitment, they continued to call while I was on a 36 ft ladder as well as while I was engaged with a client. After answering and asking them to wait for a fourth time, the caller became agitated and sent a text message accusing me of being rude. In my opinion, the frequency and persistence of their calls makes them more comparable to spammer/scammers than a advertisement company in my opinion. I've heard multiple complaints from others for the same thing, which may indicate a decline in their reputation and services. This could explain why they were so insistent on reaching me repeatedly.
Description of Work: They was trying to drag me into their sub-par advertising services. I chose plumbing as a job because that's about how enjoyable it is speaking to them rude and plain harassment.
Rating Category
Rating out of 5
Erika B.
02/2025
1.0
internet service
+ -1 more
Angi recommended Unlicensed/Uninsured Contractor - Out $4k bc can't track down to sue - Angi matched me with vendor that took payment and disappeared without completing work. Turns out they are not licensed or insured and are untraceable, I am trying to sue but the vendor is not a real company to sue. I trusted they were vetted by Angi as an actual legally licensed and insured contractor but seems anyone can get approved by Angi. Angi offers no help and protects the identity of the scam vendor instead of aiding the customer, though the vendor disconnected their phone and won't answer Angi's calls either.
Description of Work: Hired unlicensed uninsured contractor posing as license/insured through Angi to clean and repoint brick. Now can't find "contractor" to sue. Angi won't help though says vetted them as a real contractor.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$4,000
Brandy C.
02/2025
1.0
interior painters
+ -1 more
Horrible experience! I paid an extra $160 to have a TV mount installed, but the technician canceled just 10 minutes before the scheduled appointment and said they don't provide that kind of service. It’s now been two months, and I’m still trying to get my money back. Customer service has been unhelpful and continues to give me the runaround. Absolutely the worst company!
Description of Work: to have a TV Mount, mounted on the wall
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$160
jeff W.
01/2025
1.0
internet service
+ -1 more
as a contractor, they are so terribly organized and full of fake spam leads that they wont credit you back for, very buggy app, it was a nightmare, never again.
Description of Work: leads that arent spam/scam
Rating Category
Rating out of 5
quality
2.0
value
1.0
professionalism
3.0
responsiveness
2.0
punctuality
5.0
Judith G.
12/2024
5.0
plumbing
+ -1 more
Bernard Builders did an outstanding job on my kitchen! The quality of work was amazing and they really worked to maximize space. Hire Bernie for your kitchen renovation, you won't be disappointed!
Description of Work: Kitchen renovation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$45,000
Adam W.
10/2024
1.0
irrigation systems
+ -1 more
Set up "large yard cleanup" online but the confirmation showed "lawn fertilization." Called customer service set up 2nd time "large yard cleanup" and recieved confirmation showing "small yard mowing and removal of leaves." Called customer service 3rd time and set up "large yard cleanup" and got a bid over the phone for 1/2 of what it should have been. I can't complain about the lower price but upon investigating, once again, they got the details wrong. When I tried to cancel, they were gojng to charge me $25 because it was inside of 24hrs. Other notes: customer service is a call centere out of the country, it's loud in the background and they have to repeat themselves several times. Call Center in the US wasn't much better. It took almost 5 seconds between everything I would say for the rep to hear me. Strange delay. Their recommended companies then tried to renegotiate the work. Frustrating.
Description of Work: NOT Lawn Irrigation- not sure why that was the only choice. I had a 3000 sf yard that needed to be cleared and haul away of debris. Angie's List customer service couldn't get it right. And the companies they recommended started trying to renegotiate the work. Frustrrating
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Jay T.
08/2024
1.0
internet service
+ -1 more
I paid “That’s Wild” critter control company $165 for a consult fee which was to be applied to work done. I never received a quote and got one excuse after another telling me a quote would be coming sooner. I think they charge $165 consult fees and never do any work. Totally unprofessional. Do not hire this hustler.
Description of Work: No service was performed but $165 was paid with the promise of a quote to be delivered. No quote ever delivered
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Stacy J.
08/2024
1.0
internet service
+ -1 more
I think...this is the worst company in history! My pro never showed up and I notified them and they still took my money! Now they saying I have to wait 3 to 4 d*** weeks to get my money back. Please!! Do not use this company for anything! Very sorry and not helpful! They really do not deserve a star!
Description of Work: Furniture assembly
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$89.99
David D.
05/2024
1.0
internet service
+ -1 more
On 1/6/24 they sent someone to hang my television and in the process, they damaged my floors and my fireplace. They requested that I get a quote for repairs and I sent that in after much communications took place and on 2/28/24 they said they had everything to process the claim. Today is 5/20/24 and now they're acting like they never received the information even though it was sent in multiple times. This is a shady company and I definitely wouldn't recommend them or use them again!
Description of Work: I hired them to hang my television.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$200
rose D.
04/2021
1.0
auto detailing
+ -1 more
to start 3 projects, replacing a board on soffit, repair internal workings of toiliet and repair replace fence gate. Asked he if I had parts already - No, not sure what is needed and then he asked (from Angie's list) that I contact 3 repairman to complete these projects as he could not find a proper category for general handyman. Not paying 3 handyman when I can have 1 person handle it. What a waste of time. We are seniors and husband has a bad knee and can't do the repairs outselves.
Description of Work: General handyman repairs around the house
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Nicholas M.
09/2020
2.0
roofing
+ -1 more
I need a roofer now not next week about 3 or 4 contacted me but they cant come until next week or they dont call me back every time it rains the AZ terminal is damaging my dryway I'm frustrated
Description of Work: Fix The Roof
Rating Category
Rating out of 5
Yes, I recommend this pro
Brett G.
12/2019
1.0
plumbing
+ -1 more
I own a heating and air conditioning company and someone gave me a fake review for my business. I called Angie's list and spoke with them and they said the company would reach out to the customer and review. I am sole proprietor and I do all my work so when the fake review came in I was confused. I have no recollection of the customer that reviewed and when I asked them to provide proof of my service they could not. Angie's list did not remove the review and my rating is a F because of that. I have 12 reviews, all but one are A's, reguardless my total rating is a F. Angie's list will not do anything about false reviews so I am reviewing Angie's list a big F.
Description of Work: Referral company bs
Rating Category
Rating out of 5
Kevin D.
06/2018
1.0
plumbing
+ -1 more
Since January cannot get one return phone call. Nothing has been done. Not one ad placed.
Description of Work: Advertising
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Laura H.
06/2018
5.0
plumbing
+ -1 more
Angie's list has led me to some of the best home service experiences. Thank You! We've had Windows, Roofing and plumbing recommendations from Angie's List and all have been great experiences.
Description of Work: Home Services Contracting
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25
Susan A.
07/2017
1.0
auto detailing, auto repair, irrigation systems, plumbing, internet service, interior painters
+ 4 more
I have to continue to pay for a subscription that new subscribers get for FREE. This is after several years of membership. I will not deal with a provider on Angies List again.
Description of Work: Angies List was subscription only but then was bought out and is free now. But they are still charging existing members! What a RIP-OFF!
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
$39
Jacqueline R.
05/2017
1.0
plumbing
+ -1 more
Only a few times and it wasn't worth it. I can find the same answer for free.
Description of Work: What a gimmick. So hard to cancel. They try to fool you by making it hard to cancel and then they automatically renew membership.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Nina R.
05/2017
5.0
plumbing
+ -1 more
Plumbers came immediately and are very nice and great prices.
Description of Work: Busted plumbing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Amy M.
05/2017
2.0
internet service
+ -1 more
Frustrating dealing with this aspects of Angie's list
Description of Work: Needed to find metal roofing specialist. It is a complete waste of my time to search through all the roofing companies to see who does metal.
Rating Category
Rating out of 5
responsiveness
2.0
Lars H.
02/2017
3.0
plumbing
+ -1 more
Not good I was quite disappointed with the way this was handled
Description of Work: A credit for a service that I bought but was not performed. I requested a credit and the agent gave the usual some one wil contact you...
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Internet Service,
Auto Detailing,
Lawn Irrigation,
Interior Painting,
Auto Service,
Roofing
FAQ
Angies List is currently rated 1.7 overall out of 5.
Sunday: 9:00 AM - 9:00 PM
Monday: 9:00 AM - 9:00 PM
Tuesday: 9:00 AM - 9:00 PM
Wednesday: 9:00 AM - 9:00 PM
Thursday: 9:00 AM - 9:00 PM
Friday: 9:00 AM - 9:00 PM
Saturday: 9:00 AM - 9:00 PM
Angies List accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Angies List does not offer free project estimates.
No, Angies List does not offer eco-friendly accreditations.
No, Angies List does not offer a senior discount.
No, Angies List does not offer emergency services.
No, Angies List does not offer warranties.
Angies List offers the following services: See website for more information.