Atlantic Blue Water Services

They installed a hot water heater everything was great until the end. They told me they didn't think it was venting properly that i needed my chimney cleaned. So i called a chimney company they came out but couldn't do the job because of the snow on the roof. So i called a friend of mine whose a building equipment mechanic. Told me what to do over the phone everything checked out. Plus my carbon monoxide detectors never went off not once. You would think if it was back drafting the detector would've went off. Other than that the service was great.

On time, in fact earlier than expected. Courteous technicians. Provided options for repair or replacement and was forthcoming about what he saw. Recommended a highly reviewed water heater. All around excellent.

Atlantic Blue did a natural gas water heater replacement for me. Highly responsive customer service and estimators. The Installation team did a great job, On time, efficient, polite and answer all questions. They were in and out in less than an hour and a half including questions and a brief walk through. They provide a good product AO Smith 40 gallon in this case. No problems with the county inspection. I would definitely use them for future plumbing work.

Brendan our tech service guy was professional, efficient and serviced our yearly checkup on our filter tank. He called before getting to our home and was right on time. I always ask a million questions and he was very knowledgeable! I would definitely recommend Blue Atlantic!

I've had to use them for a few things in the past couple months. The office staff and techs are always friendly. I recently had a larger section of pipes replaced. Two small drips had developed overnight in their work. I called them the next morning, and they got the tech back out that afternoon to fix it. They've been very responsive, and they make sure the job is done right!

Everything from scheduling to the appt was great!

Excellent, professional, first class. Can't say enough good things about them.

Can't say enough about the professional team on all ends and the communication is the best I've experienced with any service company.

Very professional and efficient. Great customer service.

So far so great!!! Just had a softener system installed.... the work was a bit harder than normal as our main valve in located in the middle of a finished basement - this meant cutting holes into the ceiling and running new pipes (roughly 30 ft) to the system in another room. Alex, our rep, was super knowledgable about they system we put in (Fleck) and the tech, Brennan, did an awesome job - keep the drywall holes to a minimum (only 3 small holes, yay!), talked us through how the system worked, and even saved us a but by using a receptacle already in place! Impressed with the service, knowledge and after care... a free 30 day recheck to make sure everything is right! Right now, would definitely recommend!

My first encounter with that service. Mike is a very professional and knowledgeable technician..... Will call again. Hopefully not too soon! LOL

Excellent service overall.

Baltimore City Water Department told me I had a water main break somewhere between the meter at the street and the main cut off to my house. I called three different companies to get estimates. The first company told me yes it is the water main (didnà ¢à  à  t do any testing to determine this) and cost will be $4,000.00 to replace it. Second company told me I needed to replace both the water main and the sewer line (again no testing) and the cost would be almost $8,000.00. Mike Crouse from Atlantic Blue came out and told me he wasnà ¢à  à  t convinced the water main was the problem. He spent a lot of time troubleshooting the issue by cutting off water to various parts of the house and then checking to see if the meter was still spinning out of control. As it turned out the line that feeds the icemaker in my refrigerator ruptured and that is what was flooding a crawl space! I canà ¢à  à  t begin to say how grateful I am for Mikeà ¢à  à  s knowledge and attention to detail and he saved me thousands of dollars! I wish I could give him 10 stars!

We had air and dirt in our well water. The plumber who came to do the work had not seen the work order, had no idea what had been dxed, asked us to describe the problem which had already been explained to and dxed by the first plumber who came. For $600 the problem was **fixed**or 2 days. When we had them back, they dxed another problem and would fix it for more than $5,000. We found another, good plumber.

Excellent timely communication. On time. Fast analysis of problem. Detailed explanation of work required. Performed work without wasted time. Cleaned up afterwards. Worth the $. AND Chris and Steve were nice guys. Will hire again.

Technician was friendly and knowledgeable

The team did a very thorough and quality job of replacing an older water treatment system in my home. I would not hesitate to use Atlantic Blue in the future.

Quick response and professional. Priced lower than my current water people

Fred came out to refill our acid neutralizer. He was on time, professional and extremely courteous. Completed job in 45 minutes and the overall cost was only $155. He also provided recommendations for other things we could do to manage our water, but was no hard to sell anything beyond the service. I am happy to have found Atlantic Blue and will be using them in the future.

prompt response, worked with my limited availability, very nice service provider, work done perfectly

Excellent choice, not a single doubt. Honest and fair.

Mike did the troubleshooting to identify the fault while explaining to me what he was observing, then isolated the problem down to the well pump (which I already suspected). I also watched Mike do a meticulous job in shrink-tubing the connections, wrapping it all in electrical tape, and inspecting the entire length of electrical conductor TWICE. What Mike did NOT do was try to sell me an entire GrundFos system when all I needed was the pump. Yes, I had a past plumber contractor try to load up my bill unnecessarily. Mike of Atlantic Blue did a fine job.

On time, fast and great service.

I am a repeat customer and will continue to utilize. Quick, efficient and respectful of property (carpet, storage in work area, etc.).