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GENEVIE PLUMBING

Plumbing, Drain Cleaning, Water Heaters,

About us

MD STATE LICENSE#17962; WSSC#70326; VA LICENSE#2710038032.ASSE Backflow Certified also Maryland and VA, back-flow certified.

Business highlights

32 years of trusted experience
Emergency Services Offered

Services we offer

ELECTRIC PIPE TRACING, TV/VIDEO PIPE INSPECTION, SEWER CLEANING, WATER HEATER SALES & SERVICE, DRAINS & SEWER INSTALLATION, FAUCET & TOILET INSTALLATION, GARBAGE DISPOSAL INSTALLATION, THAWING FROZEN PIPES & DRAINS, REMOVING SEWERS CLOGGED BY ROOTS, SUMP PUMP INSTALLATION, & SLUDGE REMOVAL, BACKFLOW DEVICE INSTALLATION & TESTING, WATER & GAS COPPER PIPE REPAIR, WATER PURIFICATION & FILTRATION SYSTEM INSTALLATION, SEWER REPLACEMENT & REPAIR, 4500 PSI WATER JETTING.

Services we don't offer

No water well pumps or wells of any sort.or the replacement of new septic systems,

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.6122 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
9%
3
2%
2
2%
1
8%


Rating CategoryRating out of 5
quality
4.8
value
4.3
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 76-100 of 122 reviews

Arsenia E.
12/2018
5.0
plumbing
  + -1 more
Everything went great.
Description of Work: Replace two toilets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marilyn M.
08/2017
5.0
plumbing
  + -1 more
all fixed..quickly
Description of Work: leaking toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Philip B.
02/2017
1.0
plumbing
  + -1 more
Didn't show up.
Description of Work: NONE! Husband took of hours from work and plumber was supposed to be here from 1 to 3 pm. Getting close to the 3 pm time husband called them and was told "plumber running a bit late" By 4:25 and still no show - they close at 4:30 - another phone call to them to find out when will the plumber be here. Husband asked to have the plumber call and tell us if he would be coming. The lady that answered the phone said the plumber wouldn't be able to call us back withing a few minutes. So we cancelled, she said Ok. When reminded that time off of work was taken, she said OK. No sorry for the inconvenience, nothing. Now we are calling another plumber because this one isn't reliable.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from GENEVIE PLUMBING
Hello, I spoke with your husband at 2:20 (his 1st. call) to let him know, the plumbers were coming out today (2/8/17), because his appt. time slot was 1-3pm. And then the husband calls back at 2:55, (his 2nd. call) asking when the plumber is coming. I apologize and told him the plumber was running late, he said ok. Then at 4:30, he calls the shop again (3rd time) to inform us, if we didn't get back to him with an exact time, WITHIN 3 MINUTES, then he would be cancelling the call. So , the problem wasn't our company not showing, it was the customer who cancelled the call.

Alfred T.
12/2016
5.0
gas leak repair
  + -1 more
Real good and in a timely manner
Description of Work: Gas cut-off valve and gas line installed on stove

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

Response from GENEVIE PLUMBING
Thank you for your positive feed back, we are here for you in the future to handle all your plumbing needs.

fe P.
06/2016
1.0
plumbing
  + -1 more
unknown
Description of Work: Fixed,toilet

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from GENEVIE PLUMBING
Was there a problem, that wasn't brought to our attention?

Larry W.
03/2016
5.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: Unclogged my kitchen sink. It went well. It was same day service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Melanie S.
05/2012
5.0
plumbing
  + -1 more
They come in and do the job. They are excellent. They never have to come back, they do it right the first time.
Description of Work: They replaced a valve in the upstairs bathroom and a flapper in the downstairs bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joseph K.
04/2012
5.0
plumbing, drain cleaning
  + 0 more
They responded to us on a Sunday. Our drain was completely clogged. They said they would be here between such and such a time. They were there as we were advised. The gentleman was very pleasant, and he helped us out. The price was better than expected because it was a holiday weekend as well as a Sunday. We had expected the price to be raised, but it wasn't. We have used them in the past and been very happy. They have been very timely in their response.
Description of Work: They cleaned out a drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

David W.
04/2012
5.0
plumbing, drain cleaning
  + 0 more
Washing machine drain was backing up. Called to have someone come out and snake the drain. They arrived in less than an hour and fixed the blockage. Friendly, professional, and left no mess behind. Will definitely use again.
Description of Work: Washing machine drain was backing up. Called to have someone come out and snake the drain. They arrived in less than an hour and fixed the blockage. Friendly, professional, and left no mess behind. Will definitely use again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Richard D.
03/2012
5.0
plumbing, water heater repair
  + 0 more
We have been pleased with both of our experiences.
Description of Work: They put in a new water heater for me in 2010. Before that, they did some repair work in my bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Rob N.
11/2011
5.0
plumbing
  + -1 more
The plumber arrived within one hour of the designated two hour time block, that is, estimated arrival was between 10 AM and 12 Noon. He arrived at 11:00 AM. He was very professional and well organized. He performed the work in a diligent manner. When there was a part on both toilets (the flapper) that did not have to be replaced, he asked us if we wanted it replaced or not. The work was completed in about an hour. He tested both toilets several times to ensure there were no leaks. We were pleased with the service. Two added bonuses were: 1. He told us there was a $10 coupon in our phone book. We pulled that out to save $10 off the bill. 2. We have a vanity cabinet with stands above one of the toilets from the floor to about a foot below the ceiling. It is not terribly heavy however it was difficult lifting it above the toilet to remove it from the bathroom so he could work. He willingly helped me to put it back in place over the toilet. Again, my wife and I were very pleased with this work and we highly recommend them to anyone who requires household plumbing work.
Description of Work: The internal hardware on two toilets was replaced and a new wax seal on one of the toilets was installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$191

Larry W.
11/2011
5.0
plumbing
  + -1 more
I had a water leak that was coming from my upstairs hallway bathroom that had dripped down in the family room bathroom causing damage to the ceiling because of the water leak. Genevie Plumbing took my emergency phone call that morning and sent a service technician to my home within an hour. The technician was able to trace where the water was leaking an immediately went to work to fix it. I was very happy with his workmanship. Besides the water leak, I asked if he was able to change and fix a bathroom faucet and he did so and I was happy with the results. The overall cost included fixing the water leak and replacing faucets. I was satisfied with the overall cost and would highly recommend Genevie Plumbing.
Description of Work: Fixed a water leak and replace faucets in two bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$487

Karen S.
11/2011
5.0
plumbing, drain cleaning
  + 0 more
My husband just wanted to replace our spout in the bathtub but when he twisted the old one off, part of the copper pipe came with it and came apart where it was sweated together. My husband has only sweated pipes together once before which was not pleasant so I looked for a plumber on Angie's List. After my husband went through a few of the names who did not answer their phone, he reached a gentleman at Genevie Plumbing. He came out the next day as it was late when we called and fixed the pipe and replaced the spout. He was a little concerned that I might be thinking he is tearing the place apart with all the noise he was making so he stopped to let me know what he was doing. Very considerate of him! He was very nice and said that if there any problems to let him know. There was a little leak underneath when the shower was run so I called him back to fix it and he was very apologetic when he came back and fixed the problem. This gentleman is professional and seems to take pride in his work.
Description of Work: Sweat a pipe together and replaced our spout in the bathtub. He had to make the hole a little bigger to be able to work but it does not show behind the spout.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$183

Jessica J.
11/2011
5.0
plumbing, drain cleaning
  + 0 more
I called for a appointment and they were very courteous on the phone. The appointment time and day were very quick and great for my schedule. The young man they sent here to perform the work was very nice and polite. He performed the work fast and he cleaned the area after completing the job.
Description of Work: They replaced the overflow valve on our bath tub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Sharon G.
11/2011
4.0
drain cleaning
  + -1 more
They came out on a Sunday I think, because they do have an emergency line. They came out quickly, assessed the problem, switched out my sump pump and were very easy to use. They were a little expensive, they were the first company that would come out on a Sunday, other than that they were very good and timely.
Description of Work: Genevie installed a new sump pump.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Florence H.
10/2011
5.0
plumbing, drain cleaning
  + 0 more
Do try everything you can think of. Don't assume you know it all. Call Genevie Plumbing. There is a reason they have all AAAAAAA's
Description of Work: I can only say good things about this company. I am a senior (which sometimes immediately turns people off) and was having an issue with water running every few seconds. I could only hear it near the hall bath so I turned off the toilet. Didn't matter. I called Genevie on a Sunday and got a person!! Then the owner (I believe) called me back from his home and advised me of things to try and since it would be expensive on a Sunday to wait if I could for the next day. He said someone would call me back in the am to schedule an appointment. Little did I know Mr Genevie would call (and he did) about 7: 40 as promised. I told him I would call back because I wasn't sure of the noise and hadn't tried everything plus needed to search my funds. Well by Thursday the noise was driving me nuts. I had turned off everything I could think of and I know a lot but not this! I called and got an appointment for the next day (today). In talking to my brother he suggested maybe it was my computer since that's the room where I could hear the water. I did check Thursday night. Not the computer. Won't bore you with all the things I did and heard but I think I finally, quite by accident, found the culprit. I have an Air Purifier behind the door and guess what? Unplugged and don't hear any more noise! I called Genevie this morning early to cancel (again got a live person). They are the best!

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from GENEVIE PLUMBING
Thank you, Ms. [Member Name Removed]!

Michael J.
09/2011
5.0
plumbing, drain cleaning
  + 0 more
They arrived at the time they said they would and completed the job quickly.
Description of Work: We've used them 3 or 4 times. Once for a drain cleaning, for a new sump pump and then for a sump pump battery backup. The price was reasonable, professional and were able to come to the house the day I called or the very next day in the case of the battery back up. I highly recommend them

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marilyn M.
09/2011
4.0
plumbing
  + -1 more
We called main number and requested a service call. The serviceman called back right away and said he was had to finish another job before he could respond. It probably took about 2 hours before he arrived. Length of time to do work was only 10-15 minutes. Very simple fix. Price apparently for weekend service call. We were surprised at the overall cost of bill.
Description of Work: Bathtub facet leaking. Required replacement of small stem/washer/spring.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$215

Elverna A.
09/2011
5.0
plumbing
  + -1 more
They are great. They are very good and I would call them again. I would also refer them. They impressed me a lot. I thought for what they did, the price was alright. I haven't had any other plumbers come out and so I cannot compare it. I thought their price was okay. I will use their services again in the future.
Description of Work: I used Genevie Plumbing. I last used their services in June or July. They replaced a part on my bathtub. They also put in a new stopper and spout in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Robert W.
05/2011
4.0
plumbing
  + -1 more
They were on time and were professional. They came and went and didn’t hang around. The job was done when they left.
Description of Work: I used Genevie Plumbing about a month ago.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Catherine S.
04/2011
4.0
plumbing
  + -1 more
A little more expensive than others, but work was very good.
Description of Work: Some small plumbing jobs, faucet handles, toilets, etc.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marvin C.
12/2010
5.0
plumbing
  + -1 more
The guy was on time, neat and price was reasonable.
Description of Work: Unclogged kitchen sink, snaked out line and reconfigured drain pipe under sink for better flow.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Arthur H.
12/2010
5.0
plumbing
  + -1 more
They are the only plumbing company we call in the area because we feel they are the best. We have called them on an emergency and they are here in 45 minutes to an hour to fix the problem.
Description of Work: They fixed a leak on my main tank of my toilet by emptying it, checking it and tightening it back down again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Arthur H.
08/2009
5.0
plumbing
  + -1 more
I called them on a Sunday morning and got their answering service. They called me back within 10 minutes and arrived about an hour later. It took them about 45 minutes to make the repair. They have 24-hour service. The cost included parts as well. I have dealt with them on a number of occasions and each time it has been a positive experience. For someone to come out on a Sundayand with very short notice I would have expected to pay much more. Considering our location, the price is definitely reasonable.
Description of Work: I've hired Genevie Plumbing several times for work. Most recently the shut off valve in our bathroom broke and they came out to make the repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

BEL C.
03/2007
1.0
plumbing
  + -1 more
A disaster, with no remediation. Service person left me with 3 unusable bathrooms, carpets and walls damaged (plaster gouged, et al.), several items soaked in sewage that had been clean prior to his arrival, a bill for work performed in great part by another company (and THEIR price was reasonable, THEIR work flawless and clean), no admission that Genevie had done anything but a perfect job, no interest in checking specifics of complaints or remediation. Hostility and threats from them when I made these complaints. The slow tub drainage is a job for which I've had Genevie in several times since fall of 2003. And the bath drain is STILL VERY SLOW (many hours to empty 10%-filled tub). One often sticks to what one knows for fear of being victimized by the scores of ineffective (and often dishonest) service people. Never again.
Description of Work: I called first for slow bath in bathroom #1. Service person emptied sewage onto floors, walls, carpets, and damaged several (plaster) walls in attempts to find blockage(s) through all 3 bathrooms. For second visit, I hired a 2nd company to watch and assist -- in this case, they had to take over. Finished by removing carport concrete and laying a new sewage line to septic system (Genevie didn't do this, though they charged for it).

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0

$4,000

Response from GENEVIE PLUMBING
Dear member, The last time we serviced your house was on November 6, 2006 and your total amount of service was $709.00. Which we allowed you to pay in payments. 95% of your review towards "Genevie Plumbing" is full of lies. Unless you retract from your lying statement I'll be forced to file a defamation of character and fraudalet claims against "Genevie Plumbing". To all who read this: This is the first that we are aware of any problems with this customer. I guess it is easier to hide behind a key board then it is to tell the truth

Contact information

11826 PIKA DR, Waldorf, MD 20602

http://www.genevieplumbinginc.com

Service hours

Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Excavating,
Lawn Irrigation,
Handyman Services,
Appliance Repair,
Natural Gas Lines,
Wells and Pumps,
Septic Systems,
Sewer Cleaning,
Drain Pipe Installation

FAQ

GENEVIE PLUMBING is currently rated 4.6 overall out of 5.

Monday: 7:30 AM - 4:30 PM

Tuesday: 7:30 AM - 4:30 PM

Wednesday: 7:30 AM - 4:30 PM

Thursday: 7:30 AM - 4:30 PM

Friday: 7:30 AM - 4:30 PM

GENEVIE PLUMBING accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, GENEVIE PLUMBING does not offer free project estimates.
Yes, GENEVIE PLUMBING offers eco-friendly accreditations.
No, GENEVIE PLUMBING does not offer a senior discount.
Yes, GENEVIE PLUMBING offers emergency services.
No, GENEVIE PLUMBING does not offer warranties.
GENEVIE PLUMBING offers the following services: ELECTRIC PIPE TRACING, TV/VIDEO PIPE INSPECTION, SEWER CLEANING, WATER HEATER SALES & SERVICE, DRAINS & SEWER INSTALLATION, FAUCET & TOILET INSTALLATION, GARBAGE DISPOSAL INSTALLATION, THAWING FROZEN PIPES & DRAINS, REMOVING SEWERS CLOGGED BY ROOTS, SUMP PUMP INSTALLATION, & SLUDGE REMOVAL, BACKFLOW DEVICE INSTALLATION & TESTING, WATER & GAS COPPER PIPE REPAIR, WATER PURIFICATION & FILTRATION SYSTEM INSTALLATION, SEWER REPLACEMENT & REPAIR, 4500 PSI WATER JETTING.
No water well pumps or wells of any sort.or the replacement of new septic systems,

Contact information

11826 PIKA DR, Waldorf, MD 20602

http://www.genevieplumbinginc.com

Service hours

Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM