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RELIABLE APPLIANCE SERVICE

Appliance Repair, Internet Service

About us

ONLY SERVICING CARROLL COUNTY ALONG WITH HEREFORD AREA, OWINGS MILLS, & REISTERSTOWN. OFFERIN EMERGENCY SERVICES. Owner operated trained with experience in large appliances to include warranty work. We guarantee your satisfaction and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out our services offered and call or click to schedule a free estimate today!

Business highlights

40 years of trusted experience
Emergency Services Offered

Services we offer

washers, dryers, deep freezers, dish washers, stoves, cook tops, and refrigerators.

Services we don't offer

Sorry, we do not repair small (counter-top type) appliances or water heaters.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
PayPal
Visa

Reviews

4.844 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
2%
3
0%
2
2%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 26-44 of 44 reviews

Richard S.
08/2016
5.0
appliance repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from RELIABLE APPLIANCE SERVICE
Thank you for the positive review. I appreciate your support and look forward to helping you again. Bryce

Richard S.
05/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Dryer drum was replaced quickly, efficiently and at a reasonable price. Reliable Appliance Service was definitely reliable and I will call back with any future appliance service needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$306.3

merrill T.
12/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Repaired dishwasher

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from RELIABLE APPLIANCE SERVICE
Thank you for the favorable review of my appliance repair service. I greatly appreciate your support and recommendations!. I look forward to helping you again when needed.

Ann H.
07/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Repaired dryer, cleaned inside thoroughly and replaced broken part. Very pleasant experience. After repairs, he even cleaned and vacuumed the laundry area.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from RELIABLE APPLIANCE SERVICE
Thank you for the favorable review of my appliance repair service. I greatly appreciate your support and recommendations!. I look forward to helping you again when needed

Craig S.
06/2014
4.0
appliance repair
  + -1 more
unknown
Description of Work: We have used Bryce on 2 occasions. he has been very responsive was able to identify and correct the issues we had with our appliances.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from RELIABLE APPLIANCE SERVICE
Thank you for the favorable review of my appliance repair service. I greatly appreciate your support and recommendations!. I look forward to helping you again when needed

Jenine S.
05/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Repaired gas stovetop which had not worked for many years. Required an initial visit to determine problem, ordering of anew sparking part, and then coming to make the install. The process took a while, but the end result is a working stove! Very positive experience and I will use them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$279

Response from RELIABLE APPLIANCE SERVICE
Thank you for the favorable review of my appliance repair service. I greatly appreciate your support and recommendations!. I look forward to helping you again when needed

Patricia S.
05/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: I had an issue with my clothes dryer and did not want to have to go for more than a few days with it out of commission. I called Reliable Appliance in the morning and left a message. I received a return call an hour or two later. Mr. offered to come out that afternoon but I was not available so we then scheduled a time for 2 days later. Mr. Kuhn arrived on time, brought the belt that he thought I needed (I had given him the model number of the dryer), changed out the belt and power cord (which was damaged). I received my 10% discount for Angie's list customers and paid a total bill of $112 which included the belt, cord and Mr. Kuhn's time. I was very happy with the level of service I received and will definitely use this company again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from RELIABLE APPLIANCE SERVICE
Thank you for the favorable review of my appliance repair service. I greatly appreciate your support and recommendations!. I look forward to helping you again when needed

Janice K.
09/2013
5.0
appliance repair
  + -1 more
We found this gentleman on Angie's list and called him, leaving a message. He called us right back. He asked for the model number of our dishwasher and the error code we were receiving. Within two days, he called us back. He had researched the problem ON HIS TIME! He emailed the link to a part we needed to buy. He explained that if we bought it, we'd get the warranty on the part. We ordered it. As soon as it arrived, we called him and he came out to install the part. The dishwasher works perfectly. And he only charged us $40. We will definitely call him again, and highly recommend him to others.
Description of Work: Repaired our Samsung dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Response from RELIABLE APPLIANCE SERVICE
Thank you for the favorable review of my appliance repair service. I greatly appreciate your support and recommendations!

Barry C.
07/2013
5.0
appliance repair
  + -1 more
Reliable is pretty much a one man show. He came when he said, traced the problem, ordered the part and returned as promised the next day to complete the repair. We needed the use of that refrigerator right away for dishes we were making for our annual Thanksgiving gathering. Job well done!
Description of Work: Fixed a refrigerator we needed for Thanksgiving.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from RELIABLE APPLIANCE SERVICE
Thank you for the favorable review of Reliable Appliance Service. I greatly appreciate your support and recommendations. Bryce Kuhn

Lenchen L.
05/2013
5.0
appliance repair
  + -1 more
Mr. Bryce Kuhn is "reliable." He spent a great deal of time looking for the leak but could not find it. He did not charge us. Instead, he asked for the model number and did research. He returned, spent more time, and corrected the problem. I thought we might be charged a lot for the time spent, but he was very reasonable. I would definitely hire Mr. Kuhn again for any type of appliance repair.
Description of Work: Repaired refrigerator leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$171.57

Response from RELIABLE APPLIANCE SERVICE
Thank you for the favorable review of Reliable Appliance Service. I greatly appreciate your support and recommendations. Bryce Kuhn

Jean W.
05/2013
5.0
appliance repair
  + -1 more
Reliable Service is true to its name!!!! I highly recommend Bryce's company. You won't be sorry.
Description of Work: Our 1 1\2 yr old LG refrigerator, which was bought from Sears, stopped working. We contacted Reliable Appliance and Bryce showed up at 8:00PM that day to review the problem. He advised what parts were needed and I got them on order with Sears. The parts arrived on 5\8 and Bryce came to install on 5/9 at time he said he would come. Extremely pleasant and professional....great customer service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from RELIABLE APPLIANCE SERVICE
Thank you for the favorable review of Reliable Appliance Service. I greatly appreciate your support and recommendations. Bryce Kuhn

Martin P.
12/2012
5.0
appliance repair
  + -1 more
Called back right away, scheduled appt within a day. Excellent service. Very responsive, prompt, and reasonable. Dryer works as good as new.
Description of Work: Called to repair our dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from RELIABLE APPLIANCE SERVICE
Thank you for the favorable review of Reliable Appliance Service. I greatly appreciate your support and recommendations. Bryce Kuhn

Kenneth W.
11/2012
5.0
appliance repair
  + -1 more
Went very well! Bryce with Reliable was able to work around my work schedule so that time missed from my job was minimal. He arrived when he said he would.
Description of Work: I am very happy with Reliable! Bryce was clean, well-dressed, and professional. I called him late in the day, and he was able to come out the next day. He was able to unclog the pump on my front-load washer for a minimal fee. I appreciated the honesty & integrity, when he could have easily told me I had to replace the whole pump. I would use Reliable in the future and recommend it to all my friends!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from RELIABLE APPLIANCE SERVICE
Thank you for the favorable review of Reliable Appliance Service. I greatly appreciate your support and recommendations. Bryce Kuhn

iris S.
09/2012
5.0
appliance repair
  + -1 more
He was on time, fixed my dishwasher and I was very pleased. AND, it was Labor Day.
Description of Work: Dishwasher repair. He also checked my garbage disposal while he was here and fixed that too!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Response from RELIABLE APPLIANCE SERVICE
Thank you for the favorable review of Reliable Appliance Service. I greatly appreciate your support and recommendations. Bryce Kuhn

Kimberly P.
08/2012
5.0
appliance repair
  + -1 more
Bryce from Reliable Appliance discovered that a thermal cutoff had been damaged after a self-clean cycle. He did not have the part with him but was able to direct me to a place to buy it on Saturday morning (and they did have it). Bryce was able to come out and do a same day service call as my call to request repair. He fit me in at the end of the day. He was also able to give us some insight into why our stovetop wasn't working either and steps to repair it. He followed up the next day (Saturday) to find out if we were able to find the part and install it ourselves without any problems. Which we were because of his explanation of the problem and how to fix it. He would have come back on Monday and repaired it if we had asked but we needed the oven for a party we were having on Sunday, so he made the extra effort to help us fix it the quickest way possible.
Description of Work: evaluated why oven would not heat up, and half the burners on stove would not come on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from RELIABLE APPLIANCE SERVICE
Thank you for the favorable review of Reliable Appliance Service. I greatly appreciate your support and recommendations!. Best Wishes, Bryce Kuhn

NAN ANG R.
10/2006
5.0
appliance repair
  + -1 more
He fit me into his schedule within a few days and showed up on time. He repaired the switch for a price that was less than was quoted by two other companies. He had to come back a few days later because the adaptor for the switch had slipped down, but he came the day I called and fixed the problem. No problem since then. He was quick, professional, and neat. I would definitely call them again.
Description of Work: The technician replaced a broken cook top switch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

KRISTEN K.
06/2006
5.0
appliance repair
  + -1 more
I called Reliable Appliance and said that my AC wasn't working. Less than 30 minutes later, Bob the repair guy was at my house. He discovered my capacitor was broken, drove to Westminster to get a new one, then came back after lunch to install the gadget. The problem was fixed in a snap. Bob is a great guy who is proud of his work. He was just as fast and good several years ago when we had another problem. I could not imagine a more trustworthy and reliable service.
Description of Work: Central Air Unit repair (needed new capacitor).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

09/2005
5.0
appliance repair
  + -1 more
MY FRIDGE WENT OUT AND I CALLED THAT DAY. THEY CAME OUT ON A SUNDAY AND PUT IN A NEW MOTOR, REPLACED MY ICE MAKER AND REPLACED A NEW WATER FILTER.
Description of Work: FIXED FRIDGE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

TONI U.
09/2005
5.0
appliance repair
  + -1 more
I FOUND THEM TO BE VERY PLEASANT AND TRUSTWORTHY. EVERYTHING WAS LEFT THE WAY IT WAS WHEN THEY ARRIVED. I WAS VERY SATISFIED WITH THE EXPERIENCE AND I WOULD RECOMMEND THEM TO OTHERS.
Description of Work: REPAIRED DRYER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$96
    • 1
    • 2(current)

Contact information

1303 Emory Church Rd, Upperco, MD 21155


Service hours

Sunday:
7:00 AM - 9:00 PM
Monday:
7:00 AM - 9:00 PM
Tuesday:
7:00 AM - 9:00 PM
Wednesday:
7:00 AM - 9:00 PM
Thursday:
7:00 AM - 9:00 PM
Friday:
7:00 AM - 9:00 PM
Saturday:
7:00 AM - 9:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Internet Service

FAQ

RELIABLE APPLIANCE SERVICE is currently rated 4.9 overall out of 5.

Sunday: 7:00 AM - 9:00 PM

Monday: 7:00 AM - 9:00 PM

Tuesday: 7:00 AM - 9:00 PM

Wednesday: 7:00 AM - 9:00 PM

Thursday: 7:00 AM - 9:00 PM

Friday: 7:00 AM - 9:00 PM

Saturday: 7:00 AM - 9:00 PM

RELIABLE APPLIANCE SERVICE accepts the following forms of payment: Check,Discover,MasterCard,PayPal,Visa
No, RELIABLE APPLIANCE SERVICE does not offer free project estimates.
Yes, RELIABLE APPLIANCE SERVICE offers eco-friendly accreditations.
No, RELIABLE APPLIANCE SERVICE does not offer a senior discount.
Yes, RELIABLE APPLIANCE SERVICE offers emergency services.
Yes, RELIABLE APPLIANCE SERVICE offers warranties.
RELIABLE APPLIANCE SERVICE offers the following services: washers, dryers, deep freezers, dish washers, stoves, cook tops, and refrigerators.
Sorry, we do not repair small (counter-top type) appliances or water heaters.

Contact information

1303 Emory Church Rd, Upperco, MD 21155


Service hours

Sunday:
7:00 AM - 9:00 PM
Monday:
7:00 AM - 9:00 PM
Tuesday:
7:00 AM - 9:00 PM
Wednesday:
7:00 AM - 9:00 PM
Thursday:
7:00 AM - 9:00 PM
Friday:
7:00 AM - 9:00 PM
Saturday:
7:00 AM - 9:00 PM