McCrea Heating & Air Conditioning Services of MD

Heating and Air Conditioning, Electrical, Air Duct Cleaning,

About us

McCrea is a family owned business that has served our area since 1936. Financing and rebates are available on Trane systems installed by McCrea. Resistrictions apply and these are limited time offers call for details. "Its hard to stop a Trane"

Business highlights

88 years of trusted experience
Emergency Services Offered

Services we offer

Heating & air, duct work design, parts, equipment maintenance, repair & installation.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.5298 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
12%
3
5%
2
3%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.7
responsiveness
4.6
punctuality
4.7

Filter reviews by category

Showing 76-100 of 298 reviews

Margaret S.
04/2017
4.0
heating & air conditioning/hvac
  + -1 more
They need to be less ambiguous about scheduling. They insisted that I just leave my door wide open and they just show up whenever. I said that is not how things are going. The person just hung up when I spoke to her. It's the company, not the technician, that they need to do something about. One person came out to do the work. It took about an hour to complete the work.
Description of Work: They did a diagnostic to determine if something needed to be repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

$65

Cathy H.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
They come out twice a year. The technicians are always professional and they are happy to explain everything they do.
Description of Work: We have a service contract with them for our heat pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from McCrea Heating & Air Conditioning Services of MD
Thank you for the review [Member Name Removed]!

Margaret S.
03/2017
3.0
heating & air conditioning/hvac
  + -1 more
It too a while to find the issue but he was very patient and did a lot of testing a cleaning. He said that a part was needed and that I must pay now. I wanted to find out when the part would be installed and pay at that time. He said that could not be done, I have to pay now and they will let me know when the part comes in and when they can install it. I chose not to receive the service. They were supposed to schedule a service call to my condo as well. Instead they just showed up at some random time and I chose not to receive the service. The receptionist gave me a hard time later when I called to find out why they don't schedule first and she hung up on me.
Description of Work: HVAC not heating.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0


Jack P.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
our service tech named Seth was very thorough, extremely knowledgeable, and polite gentleman. We are very happy with our first experience using McCrea and will request Seth for all our future regular service visits.
Description of Work: Service Contract for HVAC equipment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from McCrea Heating & Air Conditioning Services of MD
Thank you for the review [Member Name Removed]! We're happy Seth was able to show you such exceptional service.

Janet R.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
They exercised important experience, knowledge and care in the removal of the oil system and the installation of the propane tank and support system.
Description of Work: Entire installation of an HVAC system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Response from McCrea Heating & Air Conditioning Services of MD
Thank you for the review [Member Name Removed]!

Robert P.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
They are always on time and very thorough in check ups and explain if something is amiss how they will fix it to make your system perform properly.
Description of Work: I have had a service contract with McCrea for the last 3 years. I recommend the highly!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Olivia G.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
I was not on site so had to communicate over the phone with George. George was excellent. I peppered him with a lot of questions and he was patient, courteous and answered all of my questions and concerns.
Description of Work: I needed help with heating system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

Antonio B.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
I scheduled the service online and once I hadn't heard from anyone about confirming or setting up the appointment I called and it hadn't been done since the person who usually does it was out. I was disappointed to hear that since you'd think that when I person who might typically do the scheduling or follow-up for online appointment bookings was out someone would fill in. ESPECIALLY since it was summer and that's not something that can wait I'd imagine. But once the appointment was made everything was good with the rest of the service. ***NOTE*** the service date in this review is not the date of the service.
Description of Work: I needed my system recharged with coolant.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro

Constance M.
11/2016
4.0
heating & air conditioning/hvac
  + -1 more
They did a great job, it is part of a warranty that I have with them. When this condo, they were the HVAC that put the air conditioning, ducts and all of that in this building, they were the ones. They have this wide window where you have got to stay in your place from 8 to 12 or 12 to 5. They did a nice job.
Description of Work: Annual warranty checkup.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro

Michelle T.
11/2016
4.0
heating & air conditioning/hvac
  + -1 more
Everything was fine. Sure, I'll use them again.
Description of Work: We had a big deal purchase with McCrea Heating & Air Conditioning Services of MD through Angie's List for a furnace clean and check. It was a brand new furnace. They just did basic maintenance on it with cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

John R.
11/2016
1.0
heating & air conditioning/hvac
  + -1 more
He was rude and nasty, I don't want none of their techs in my house ever again.
Description of Work: These charlatans quoted me an astronomical price on a new Coil, the jerk of a tech convinced us last year to drop the Warranty that we had with mccrea since we had the house, now the same tech came back telling us how the AC Coil warranty is only for 5 years, so I have to come out my pocket for everything, he set us up real good. I think when he came last year he new it was going bad so he convinced us to drop the warranty, said house is relatively new to pay that warranty was a waste of money. So stupid us is dropped the thing and what do you know exactly a year later Coil broken need a new one. I don't care if I have to hire a train monkey to replace that Coil I won't touch These JERKS with a 10 foot cattle prod.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$69

Benjamin E.
11/2016
5.0
heating & air conditioning/hvac
  + -1 more
It was great. They installed an air conditioner unit and circulated vent half days. Removed old unit and trash. Definitely call them again.
Description of Work: Replace air conditioner unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard O.
11/2016
5.0
heating & air conditioning/hvac
  + -1 more
McCrea's Technician, a Mr. Vincent Sutliff is an excellent representative of your firm, Polite, punctual and professional. He is competent and friendly at all times and works to assist us to understand the working of our heating and air conditioning system without baffling us with technical jargon. We look forward to seeing Vincent every time we have an issue or during our annual checkups. The business needs more Vincent Sutliff's.
Description of Work: Checked out our AC and overall heating system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Wendy P.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
Went well. Tech was on time and professional. Recommendations were made afterwards.
Description of Work: Furnace check up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Geri S.
09/2016
5.0
electrician, heating & air conditioning/hvac
  + 0 more
McCrea Heating and Air Conditioning Service is great! Great customer service. Very responsive - I received a quick response and the appointment was set up for the following day. I would highly recommend McCrea and will use them again. The service tech(Kenny) arrived on time and was very professional. He identified the issue rather quickly. Explain the issue (bad thermostat) and repaired it. He also gave me a tutorial on how to operate the newly installed thermostat. I'm very pleased with the overall experience!
Description of Work: HVAC system would not turn on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$212

John S.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
Checked Angie's List and saw a very good review for McCrea Heating and Air Conditioning, plus a special promotional coupon so gave them a try. Service tech (Mike) made a multi-point inspection. He found and corrected some minor issues and added coolant. Fortunately nothing major was required. He was on time and courteous, and readily answered the questions I peppered him with. A very positive experience.
Description of Work: AC was not cooling sufficiently.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69.95

Eric R.
09/2016
4.0
heating & air conditioning/hvac
  + -1 more
It was okay. I liked the professionalism. There was nothing in particular that I disliked about the service. Everything was okay. It was originally for one AC unit. I just had them do another one.
Description of Work: I purchased a big deal for McCrea Heating and Air Conditioning Services of MD. I think they just came and did the general service on the AC unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139.9

Scott K.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
I had to assist my father in law with estimates for new HVAC as his older system was not able to be repaired. I had 3 estimates and John Prince was the only one who took his time at the house to assess and come up with a plan that was more efficient and cost effective. By far McCrea's pricing came in much lower than other bids. During installation I was not present but my father in law stated that the work was done in a timely manner and the techs were very professional. Mike was able to troubleshoot some other issues during the install which my father in law was very pleased about. From bid to finish it was a seamless process.
Description of Work: Install of new HVAC system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,100

Robie D.
08/2016
4.0
heating & air conditioning/hvac
  + -1 more
It went ok. He was on time and knowledgeable about air conditioners and was able to figure out what was wrong right away.
Description of Work: I had a leak in my HVAC area. He came and unclogged the condensation line.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Richard G.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
Great Mark was able to fix the problem with parts he had on his truck. He explained how and why the a/c broke
Description of Work: Fixed the a/c on one of the hottest days of the summer. On a Sunday

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Mary Lynn H.
08/2016
3.0
heating & air conditioning/hvac
  + -1 more
I had to wait almost 2 weeks for the part and when the installation was scheduled, the company shipped the incorrect part. Another part was ordered and overnighted but because the arrival was Friday, it was installed on Monday. Later Monday, I experienced a water leak and the tech came back on Tuesday to repair the leak. I'm finally glad I now have air conditioning as I was out during our hot spell of 90 degrees with the heat index in the 100's.
Description of Work: The tech replaced a defective TXV valve.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro

Carol H.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
It was excellent! He was able to diagnose the problem right away. He was awesome, he knew his stuff and knew where to look right away.
Description of Work: Diagnostic service for AC unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paula J.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
Mr. Henderson was polite, on time, and he fixed the air conditioning in 20 minutes or so. Before the hottest days of the year! Reasonably priced. I would use them again and highly recommend them.
Description of Work: Used Angie's List deal to have my CAC inspected.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Venera B.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
Fine. Technician explained his findings. Very courteous and helpful. Found unit low on charge. Added 1 lb. of R-22
Description of Work: Spring Maintenance Check

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$117

Venera B.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
Fine. Serviceman arrived as scheduled. Answered the questions that I asked. 10% Discount given to Senior Citizens. Over 65 years of age
Description of Work: Annual Maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195


Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
5102
Trade License Locale
MD
Trade License Authority
Maryland Heating, Ventilation, Air Conditioning and Refrigeration Contractors Board
Trade License Expiration
11/11/2024

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Electrical,
Air Duct Cleaning,
Energy Efficiency Auditing,
Water Heaters

FAQ

McCrea Heating & Air Conditioning Services of MD is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

McCrea Heating & Air Conditioning Services of MD accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, McCrea Heating & Air Conditioning Services of MD offers free project estimates.
Yes, McCrea Heating & Air Conditioning Services of MD offers eco-friendly accreditations.
No, McCrea Heating & Air Conditioning Services of MD does not offer a senior discount.
Yes, McCrea Heating & Air Conditioning Services of MD offers emergency services.
Yes, McCrea Heating & Air Conditioning Services of MD offers warranties.
McCrea Heating & Air Conditioning Services of MD offers the following services: Heating & air, duct work design, parts, equipment maintenance, repair & installation.

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed