McCrea Heating & Air Conditioning Services of MD

Excellent care by Dennis. Personal request for him because he knows our system. Trust him and McCrea. We have owned home 28 years and have tried others but McCrea is has been the best. We will not change. Dennis is awesome and appreciate all the office support I have received as well.

Mike was the man. He had continual communication. Came in and put those baggies on his shoes so he wouldnt track dirt. Took care of business and was very courteous. McCrae has been the best through this new HVAC purchase.

Excellent! Received appointment reminder call the night before. Technician called with estimated time of arrival. Technician was thorough, professional and answered all my questions. Have had service contract since purchasing condo in 2014.

Everything went well. The unit is about 23 years old and was in the house when we purchased it. Mike the McCrea Tech did a thorough inspection of the unit, including all the electrical components. I needed some freon as it was about one pound low. I also took out a service contract with them based on my prior customer experience with McCrea.

Technician was on time, quickly identified the problem, had the required relay available in his vehicle. Job was complete in less than half an hour.

They did a good job, the person who came out had real good customer service skills.

Paid nearly $500 for replacing A/C condensation pump . ($310 for pump +service fee)

Very professional, on-time, and thorough. Their service contract is worth the peace of mind of having your system working before the summer heat or the winter freeze.

The service technician was great, very knowledgeable about what I needed and answered the many questions that I had with no problem.

Rick, the technician spent considerable time doing the inspection and I believe he did very good work.

On time - no surprises - clean - courteous

Jim is a fantastic tech. Also the gal(?)who always answers the phone is very professional and has a warm way in answering questions. They are both exceptional employees.

arrived on time and did the work required

The technician was very knowledgeable and helpful. He took his time to explain everything to me and truthfully answer all of my questions.

Our tech, George and his partner, Jake did an excellent job inspecting our 2 units. It’s time to replace our units and with Geoge’s experience, all will be good.

Technician arrived as scheduled and performed the work required.

We were very pleased with the professionalism of Vincent during our first maintenance appointment with your Company. He was very thorough, inspecting all of our equipment. We look forward to working with McCrea over the next several years. Thank you. Barbara Nichols-DePoy 567 Deep Creek View Annapolis, MD

It went very well, please with service and professionalism.

The appointment went well. Even prior to the appointment the technician that I spoke with was very very informative about what they do, what to expect and even his honest opinion on what type of contract he felt I needed (not the most expensive one) based upon my own personal situation. I would definitely recommend them.

It went well. Cordell was through and efficient

Technician was friendly and professional. Explained all work clearly and answered all my questions.

The technician, Rick was great. Professional and personable.

McCrea is a very easy company to do business with. They are professional, organized and friendly. Their technicians are always very courteous and competent. They are usually able to schedule your service quickly and you can call the day you are scheduled for service to find out the approximate time the technician will arrive. The technician always gives you a call 30-45 minutes prior to showing up. I have a service contract with them for my units which includes spring and fall tune ups. That is why I entered $0.00 for the approximate cost of service.

It went great, the coils were cleaned for free if scheduled prior to March 30th. The service was provided as a part of the yearly maintenance program purchased, which included a discount for Seniors.

The gentleman was nice and respectful.