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Tile Masters

Ceramic Tile, Kitchen and Bath Remodeling, Flooring Sales and Installation,

About us

Tile Masters provides a great quality job from start to finish. We work very neatly and provide free estimates. We stand behind our work and satisfaction is guaranteed. I partner up with 2 other contractors to provide a wider scope of services. However I am a very small company and not always available to keep up with all requests for work needed.

Business highlights

21 years of trusted experience

Services we offer

Flooring - Sales, Installation, & Repair. General Remodeling. Plumbing.

Services we don't offer

Re-Grouting & Replacement Tiles.

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Reviews

5.091 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
3%
3
0%
2
2%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 51-75 of 91 reviews

Zulma S.
06/2010
5.0
ceramic tile
  + -1 more
Excellent work. Tim was courteous and on time. No time wasted, really focused on the job. The shower looks beautiful. Truly knows what he is doing.
Description of Work: Remodeled shower. Tiles provided by customer, materials provided by Tim. Removed all the tiles and shower floor. Took out shower door, dry wall, and shower pan. Installed durock on shower walls, for protection from humidity. Installed new tiles, ( natural stone), with accent stripe. Installed shower drain, shower membrane, built shower curb, mud floor, tile shower floor, and tile shower curb.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,798

Zulma S.
06/2010
5.0
ceramic tile
  + -1 more
Beautiful work, great craftmanship. Really pleased !!! The company name, (Tile Masters), really fits how Tim works.
Description of Work: Installed tile on powder room walls with listello design around, (20 Ft. around). Tile provided by customer,materials by Tim.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$776

PEGGY D.
06/2010
5.0
ceramic tile
  + -1 more
It went fantastic from start to finish. Tim responded to my inquiry very quickly. We were preparing our home for sale in a tough market and they accommodated a very demanding timeline. Tim and his team were fantastic. The attention to detail they exhibited is unheard of today. We sold our home in 3 days and I am convinced that our gorgeous foyer and unqique backsplash were major contributors!
Description of Work: Installed tile in our foyer and specialty installation of a backsplash in our kitchen. Superior craftmanship!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

Richard W.
06/2010
5.0
ceramic tile
  + -1 more
Job went very well. They were punctual in the appointment for an estimate, and also with the installation. Installation was delayed because of terrible snow storm, but they communicated very well with us and we arranged a new date. They arrived on time, and finished promptly in the estimated time frame. Work was done very well.
Description of Work: Ceramic tile for shower walls and bathroom floor

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Murat N.
06/2010
5.0
ceramic tile, home remodeling
  + 0 more
Overall went very well and can't complain too much for quality of work since this was a repair job and trying to match up grout lines with existing tilework can be a tough task for any tile expert. I do wish that a little more attention was paid to the installation of tiles on the wall portion of shower since these tiles slid a little and caused a further gap in grout line than I thought was necesary. I would recommend them and use them again.
Description of Work: tilework repair in shower enclosure- replace floor tile and membrane.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Mark B.
05/2010
4.0
flooring contractor
  + -1 more
The tile job was just OK, but not great. I am not sure I would recommend this company to others as I was not thrilled with the experience.
Description of Work: They put in some natural stone tile in our kitchen/dining room area.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$7,300

Response from Tile Masters
Well I guess you can't please everyone. This customer was kind of difficult to deal with. They took a long time to choose a tile and changed their mind several times which is ok. They finally choose a stone tile with a lot of character in the stone and then they didn't like it. I did change about 15 of the tiles for them after install because they didn't like the natural look of the pieces which is the beauty of natural stone tile to begin with. I responded to the many questions they had via email for several months taking up a lot of my time in which I don't mind doing. I went to their house 2 times to discuss the project before even getting the job to make help them with questions at my cost. The tile was layed on a diagonal pattern with bronze dots every other tile and it look really good. The bronze dots that they picked out were very expensive. They spent over $1000.00 just on the 20 some 2"x2" dots that were installed and the stone tile was not cheap either therefore elevating the cost of the job. We were there when I said we would be and even finish the job about 2 days after the blizzard which gave us around 3 feet of snow. We couldn't get to their house due to the snow prior to that. They never said anything to me about not being happy with the final product. I don't think that the quality rating of a C is fair as I take a lot of pride in my work and the final product looked good. I am very disappointed that they are unhappy with my company and I hope to learn from this experience. Thank You, Tim Whiteman(President)

Lisa M.
05/2010
5.0
ceramic tile, plumbing, home remodeling
  + 1 more
Everything was outstanding including the price. Total price above was labor and misc. supplies. We purchased the tile and vanity. Others were not even interested in the demolition part of the project.
Description of Work: Installed tile floor and shower walls and vanity. Built linen closet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Carol W.
05/2010
4.0
ceramic tile
  + -1 more
Very good - competitive price - I just decided to go with someone else.
Description of Work: Estimate only

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Maureen K.
04/2010
5.0
ceramic tile, home remodeling
  + 0 more
We were very happy with the service we received. They did a great job and were very prompt, responsive, and professional. They made great recommendations as far as what kind of tile would look best, and directed us to a good tile store to pick out exactly what we wanted. The price was very good, and we were thrilled with the end result.
Description of Work: Tile Masters installed a tile backsplash in our kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

SARAH W.
03/2010
5.0
ceramic tile, flooring contractor
  + 0 more
Tim Whiteman came over to look at the job I was impressed immediately by his knowledge and professionalism. He made several recommendations regarding tile type and size and explained the reasoning behind his recommendations. He also referred us to a tile dealer that he has a good relationship with and was able to get us an excellent discount on the tile we wanted. His quote was extremely competitive and we decided that he was definitely the one we wanted doing the job. When the tile came in, he went to the tile dealer and checked the order, bringing it with him when he was ready to start the job - - we simply paid for the tile with a phone call and a credit card. Tim made it all very easy. Tim worked with us to arrange an installation period that was convenient for us. Once the job started, Tim and his helper worked hard until it was finished. The old adhesive from the tiles they removed ended up being harder to remove than they expected, but they got it all off. They were also able to remove and replace the old shoe moldings without damaging them, which meant that we didn't have to repaint the baseboards. The tile installation itself went smoothly and the floor is absolutely beautiful. My husband and I agree that Tim Whiteman is now our go-to guy for tile.
Description of Work: Demo existing 275 sq. ft. ceramic tile floor in foyer, hall, and powder room and dispose of old tile. Install new porcelain tile. Removed and reset toilet and sink, removed and replaced shoe molding, removed old hardwood floor transition strips and replaced with stained-to-match new transition strips. Price included all labor along with grout, adhesive, caulk, and new transition strips. (New porcelain tile was purchased separately by homeowner and is not included in the price listed on this report.) The whole job took a little less than 4 days.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

christopher D.
10/2009
5.0
ceramic tile
  + -1 more
Tim of Tile Masters is a busy guy, but probably because he's so good. I was arranging the whole job from 1,000 miles away for a rental property in Baltimore. Tim worked with me and my tenants and we able to schedule the job, pick out tile, and get the job done in a way that worked for everyone. I was happy with how easy it was to set it all up and my tenants were pleased with the way Tim was able to accommodate their schedules to get the floor completed. The finished product looked great and the price for labor was reasonable. I spent more than I wanted to but that's because I chose an expensive tile. It was worth it in the end because the job looks great and was done on time and according to the estimate.
Description of Work: Tile Masters provided an on-site estimate, demolition of existing tile floor, and installation of new tile floor with underlayment.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Kyle K.
10/2009
5.0
ceramic tile
  + -1 more
Excellent! Tim and Steve were very professional. Tim came out to do an estimate within a couple days of calling. They were a little busy but were able to schedule the job in a reasonable period of time. Tile Masters installed 240sq ft of tile on the basement floor and around the bar and wood stove. Another 15sq ft was installed in the half bath downstairs to match. They arrived as scheduled every day, and worked very efficiently. Everything was done on time and the quality is great. They also had the best price out of multiple tile companies. I will be re-hiring to do more tile work in the future.
Description of Work: Installed tile on basement floor and half bathroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

UMBER M.
10/2009
5.0
ceramic tile
  + -1 more
I think he did a really good job. He was a perfectionist, so, if I didn't like a certain tile, he would change it with another one. He had a really good eye. He was less expensive than the other guys, but, it was still pricey. If I am going to use him again, I think I would shop around for prices.
Description of Work: They removed my old backsplash and installed a new one.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

Perri S.
10/2009
5.0
ceramic tile
  + -1 more
We are beyond pleased with the tile install. Tim took the time to arrange the tiles in different patterns to provide examples of how to lay it. He was very meticulous. At one point he was having difficulty fitting tile in a door way (from the half-bath into the rest of the basement) and didn't give up until he found why it wasn't sliding into position correctly. He barely had to do alot of "cutting" of the tile. They always say to buy 10% over the amount of tile you need -- Tim probably used only 2% over. After the install he and his helper cleaned up thoroughly. I will be contacting them again when I choose the tile for my Master Bathroom.
Description of Work: We had tile installed in our foyer, 2 half-baths and part of the basement. We provided the tile and grout and the Tim (the owner and the installer) provided everything else.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Anuj M.
09/2009
5.0
ceramic tile
  + -1 more
Billing amount was exactly equal to the estimate - no surprises. Neat, professional and punctual. Cleaned up properly after completion of work.
Description of Work: Ceramic tiling in two bathrooms with mosaic inlays.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Marguerite H.
07/2009
5.0
ceramic tile
  + -1 more
Tim and Steve were very professional. Tim came out on a Sunday to give us an estimate. The job was scheduled two weeks in advance. They put in the Durarock and and floor underlayment on the first day, and then spent the nest two and one half days tiling and grouting. It was a very difficult job because our contractor had left the walls crooked, and we chose a difficult tile with which to work. Tim and Steve worked late, compensated for the wall problems, and did a fantastic job. The estimate was very close to the final bill. The only difference being the extra mastic that they had to purchase to make up for the crooked walls. They were friendly, and I would highly recommend them.
Description of Work: Tim and Steve took out green board in our new shower area and replaced it with Durarock. They tiled the floor, shower, and wall areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,935

Elizabeth F.
06/2009
5.0
ceramic tile
  + -1 more
Things went well. We prepared the bathroom by removing the toilet, vanity and sink ourselves. We also tore out the molding that lined the wall next to the floor. We purchased the tile and grout and had it ready when Tim and his helper arrived about 9a.m. on a Friday morning. They removed the old tile and set the new tile. The cleaned up their mess nicely. Tim returned on Sunday morning to grout the floor and tub. Tim used the outside faucets to clean his tools. The floor looks great. Tim was finished in about one and a half hours.
Description of Work: We had 50 sq. feet of bathroom tile replaced. Tile Masters removed the old tile and installed new tile and grouted the tile over a two day period. They also recaulked the bathtub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Anna Q.
05/2009
5.0
ceramic tile
  + -1 more
Great! Quick estimate. Clean detailed work, beautiful! Professional and neat. When Tim looked at the color grout that I had picked out and purchased. Recommended different color for the tile I was using. He was right and my backsplash is beautiful!
Description of Work: Great! Quick estimate. Clean detailed work, beautiful! Professional and neat. When Tim looked at the color grout that I had picked out and purchased. Recommended different color for the tile I was using. He was right and my backsplash is beautiful!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$460

Tomas A.
04/2009
5.0
home remodeling
  + -1 more
Tim gave me an estimate and start time. We picked out the tile and he ordered it the next day - all communication was via email or phone and prompt. He arrived on the scheduled day and finished as promised. He kept me update on the progress on a daily basis, including if he had concerns about potential roadblocks. He kept the mess to a minimum and my new bathroom looks great!
Description of Work: Took out and removed old tile in the shower, bathroom floor and tub enclosure. Taking out old tile involved replacing drywall. Laid out new tile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,700

Madeline A.
01/2009
5.0
ceramic tile
  + -1 more
Tim came promptly to do an estimate for me. My entryway is about 80 square feet and included a closet. It was a two-day job, and looked great! He planned the tile placement perfectly and helped me select a grout color.
Description of Work: Tim removed the existing linoleum in my entryway. He put down an underlayment (Ditre) and ceramic tile which I provided. It was 18" X 18" set on the diagonal. He also provided a 6' oak carpet bar to transition to my carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Tim L.
11/2008
5.0
ceramic tile
  + -1 more
We had an excellent experience with Tim Whiteman, the owner of Tile Masters. Tim performed the initial measuring and estimating and installed the tile himself. He was on time for our initial meeting and started on the day he would start. He completed the job within four days, as promised. He was helpful advising us on which tile to use for our bathroom and recommended a reliable local vendor. He kept to the schedule, but took time to do a high quality job.
Description of Work: Bathroom floor, half-walls, and tile. $1,600 to Tilemasters plus $800 supplies (which Tim got me a great deal on.)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Paula M.
11/2008
5.0
ceramic tile
  + -1 more
Contractor came to my house and provided estimate. He brought a portfolio of the work he had completed which was very impressive. He was professional and spent a good deal of time discussing the project. When I was ready to complete the work, he had already started another long job and had several others to follow. I decided to use another contractor rather than wait until he was available.
Description of Work: Bathroom tiles.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Christopher M.
11/2008
5.0
ceramic tile
  + -1 more
The job turned out fantastic. Tim had some difficulty because of the age of the house and things not being to square. It took him a week to do. We were fortunate in that a job that Tim was to start on the following week, did not start until later, giving him the latitude to continue working on our job. He got all the tile laid and simply needed to grout when he said he had to start his other job. He told us he would come out after finishing the other job to grout our bathroom. He called us late in the day (6 PM) to say he was not going to come because he had a long day and he could come out the next morning to finish it. My very pregnant wife whose nesting hormones were in overdrive from all of the upheaval could not wait. Tim was very professional and said he would come out and finish the job that night. It signaled a level of professionalism in him that confirmed our faith in him. Tim is the nicest guy you would want to do work on your house, is humble and does great work.
Description of Work: The price quoted above is simply for the labor. The tile cost about $1000. This is the second time we have used Tim. The first time was for a tile install of a kitchen floor. This job was to install tile in a bathroom shower surround and floor. I had another contractor doing the bathroom remodel and told them I had my own man for the tile. Because the contractor was behind in schedule, it put Tim off schedule, however, Tim worked his schedule to remain flexible. We set a target date and then my contractor was a day later, giving Tim two days to do the job. He said he could do it. Time was important to us, as we were expecting a baby the week after planned completion of the job and in-laws were coming into town.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$939.9

OLIVER F.
08/2008
5.0
marble & granite
  + -1 more
We saw they had quite a bit of good feedback. They came right out when we called them. They were very professional and they did very high quality work.
Description of Work: Tile Masters came out and installed some marble at my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Brian C.
08/2008
5.0
ceramic tile, flooring contractor
  + 0 more
Excellent. Tim was professional, and did his work on time and on budget. A great experience all around. I'd definitely use him again.
Description of Work: Bathroom floor and wall tile. I provided the tile, Tim provided the other materials.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Contact information

6009 Snowdens Run Rd, Sykesville, MD 21784


Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Ceramic Tile,
Kitchen and Bath Remodeling,
Flooring Sales and Installation,
Plumbing,
Marble and Granite,
General Remodeling,
Plaster

FAQ

Tile Masters is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Tile Masters accepts the following forms of payment: Check
Yes, Tile Masters offers free project estimates.
No, Tile Masters does not offer eco-friendly accreditations.
No, Tile Masters does not offer a senior discount.
No, Tile Masters does not offer emergency services.
No, Tile Masters does not offer warranties.
Tile Masters offers the following services: Flooring - Sales, Installation, & Repair. General Remodeling. Plumbing.
Re-Grouting & Replacement Tiles.

Contact information

6009 Snowdens Run Rd, Sykesville, MD 21784


Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed