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Tile Masters

Ceramic Tile, Kitchen and Bath Remodeling, Flooring Sales and Installation,

About us

Tile Masters provides a great quality job from start to finish. We work very neatly and provide free estimates. We stand behind our work and satisfaction is guaranteed. I partner up with 2 other contractors to provide a wider scope of services. However I am a very small company and not always available to keep up with all requests for work needed.

Business highlights

21 years of trusted experience

Services we offer

Flooring - Sales, Installation, & Repair. General Remodeling. Plumbing.

Services we don't offer

Re-Grouting & Replacement Tiles.

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Reviews

5.091 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
3%
3
0%
2
2%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 1-25 of 91 reviews

Carol C.
03/2019
5.0
ceramic tile
  + -1 more
Great! Tim did an amazing job. He was quick to return my call and was here when he said he would be. I highly recommend!!
Description of Work: Backsplash removal and installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Tile Masters
Thank you [Member Name Removed] and [Member Name Removed]! It was a pleasure working for you!

Susan E.
10/2017
5.0
ceramic tile
  + -1 more
This was part of a remodeling project in a 100 year old rowhouse in the city. Tim came and gave an estimate and offered suggestions for the tile and materials needed because the house is so old and floors are slanted. Suggested a tile store with a large selection where we were able to get Tim's professional discount on materials. Tim had advised that he did not know what to expect when he ripped up the old flooring and wanted us to know that the cost might exceed the estimate. The job was completed on time, looks beautiful, and cost exactly as estimated. Tim is clearly an honest and professional craftsman. Would hire him again without question.
Description of Work: Old kitchen linoleum tile removed and replaced with ceramic tile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Julie M.
06/2017
5.0
ceramic tile, home remodeling
  + 0 more
Through Peak Carpentry Tile Masters did our tile work on our master bathroom. Tim was terrific, extremely professional. Both Tim and Jim do exceptional work. Our shower and floor turned out absolutely beautiful.
Description of Work: Tile work in master bathroom.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sandra N.
04/2017
5.0
ceramic tile, home remodeling
  + 0 more
Got a good written estimate and discussed some tile choices.
Description of Work: Got an estimate for our 4th tile project (already used Tile Masters for 2 bathrooms and a kitchen), but haven't had time to take the next step.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Wayne P.
04/2016
5.0
ceramic tile
  + -1 more
When Tim retires it will be a sad day in central MD. Luckily, he's still pretty young. This is the second tile job he's done for us and it was done flawlessly. Absolutely no complaints. Tell him what you want and he'll do it, or he'll tell you why you should do it differently. Highly recommended.
Description of Work: Installed porcelain tile in laundry room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Response from Tile Masters
Thank you guys! The pizza was Great!!

John & Dana F.
04/2016
5.0
ceramic tile
  + -1 more
was a fantastic experience with a true professional tradesman.- everything Tim said he would do was completed better than expected,-- started our job on time & stayed till compete .--he was not happy with piece of trim he picked out, kept for a possible future job while he got us what he thinks best. -- his layout of pattern/joints/grout was what we had in mind--. seems to really enjoy what he is doing, radio on while he works, sings along sometimes, and is a great, down to earth craftsman. -absolutely a #1 pick for tile work.
Description of Work: installed tile family room & laundry

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

MEREDITH T.
01/2016
5.0
ceramic tile, flooring contractor, remodeling, home remodeling
  + 2 more
This is the second project that Tim has completed for us and we would use him again in a heartbeat. He is professional, easy to communicate with and shows great attention to detail.
Description of Work: Removed shower and floor tile in bathroom and installed new tiles. Relatively small bathroom (10' x 8').

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Response from Tile Masters
Thank you guys very much! It was a pleasure working for you again!

David B.
10/2015
5.0
ceramic tile, plumbing
  + 0 more
Tim did an amazing job and didn't rest until I was completely satisfied. I'd hire him again in a heartbeat.
Description of Work: Ripped out existing tile and retiled a large shower (walls and floor) and bathroom floor. Replaced drywall on shower walls, drain on shower floor, and all shower hardware.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Response from Tile Masters
Thank you very much for the awesome review!

Carol T.
08/2015
5.0
ceramic tile, plumbing
  + 0 more
Tile Masters installed durock on shower walls inside and out and around bath tub wall areas as well as on the bathroom and shower floors. They also installed a 4x4 shower pan and stainless steel drain system. Accent glass mosaic tile was installed for a back splash along a vanity. It was also used for a design centerpiece on one shower wall and was also used to tile a niche. **Note all demo was done by the home owner. The price included tile, tile installation, and as well as prep work shower pan and durock. Tile Masters were prompt, did quality work and followed up with any design request! Thanks Tim!
Description of Work: Tile Masters were able to accommodate my specific requests when it came design. I had very specific ideas when it came to the layout of my master bathroom tile work. The shower walls were tiled inside and out and had windows on one side which required a good deal of tile cutting and modification. When confronted with some design issues the owner was able to make some good suggestions.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,800

Veronica I.
08/2015
5.0
ceramic tile
  + -1 more
Tim is a wonderful person to work with and he does great work. He is very professional and meticulous about the job he is doing. He goes the extra mile to make sure it is perfect. I had to wait to get him to do my job because of his schedule, but it was well worth it. I would highly recommend him and I will definitely be using him in the future.
Description of Work: Tim removed the vinyl from the bathroom floor and replaced it with ceramic tile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,125

Liz R.
04/2015
5.0
ceramic tile, plastering
  + 0 more
It was a great experience I had with them. They were on time. They were on budget. They had great communication and there were no issues.
Description of Work: We used Tile Masters for the tiling in our kitchen. They repaired a damaged wall and installed a tile wall. They also did plastering.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Liz R.
04/2015
5.0
ceramic tile, plastering
  + 0 more
It was a great experience I had with them. They were on time. They were on budget. They had great communication and there were no issues.
Description of Work: We used Tile Masters for the tiling in our kitchen. They repaired a damaged wall and installed a tile wall. They also did plastering.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Tile Masters
Thanks for the nice review!

David M.
10/2014
5.0
ceramic tile, flooring contractor, plumbing, remodeling, marble & granite, home remodeling
  + 4 more
When I first contacted Tim about doing the job, he informed me that he was booked about 2 months in advance. Well, it was absolutely worth the wait. He does excellent work. Highly recommend. A
Description of Work: Demo'd the existing tile floor and baseboard in my master bath. Replaced the broken marble threshold, replaced some rotten wood in the toilet area and re-tiled the floor and baseboard. Also repaired an area in the sunroom where some floor tile had come loose.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,175

Response from Tile Masters
Thanks for the great review! Tim

Noah H.
06/2014
5.0
ceramic tile
  + -1 more
Everything went great - Tim was punctual, professional, and courteous, and we are very happy with the work. The backsplash looks amazing and you can tell that Tim went the extra mile to make sure that every detail was attended to. We will definitely be using Tim again in the future, and highly recommend him for anyone else.
Description of Work: Installed a mosaic backsplash in our kitchen

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Response from Tile Masters
Thanks [member name removed]. It was a pleasure working for you guys! Tim

Lori S.
06/2014
1.0
ceramic tile
  + -1 more
The company never responded.
Description of Work: Nothing.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Tile Masters
Sorry [member name removed] I get 5-6 calls/emails a day and can not respond to everyone. There is not enough time in the day between working in the field and trying to keep up with people wanting estimates. If I do not respond in a week or two, then I am just too busy. I am a one man show but I do get help from a couple of other contractors when I need to. As I said before Angie's List is getting huge and I can not possibly keep up with them unless I hire a bunch of workers and most of the ones I have hired in the past did not do a good job for me. Please do not take it personally if I can not call you back. I just can't spend hours on the phone telling people I can't do an estimate. Once again, very sorry for not responding and very disappointed in my first ever F! Believe me, I have been very stressed trying to keep up with calls and I just can't respond to all any more. Thanks to all my past customers for hiring me and for the futures. Tim Whiteman, Tile Masters

Thomas F.
05/2014
5.0
ceramic tile
  + -1 more
Right from the initial contact with owner/operator Tim, I had a good feeling about this job. His friendly yet professional manner was a breath of fresh air in contrast to others we have done work on our house. He was punctual with all aspects of the project including this appointment for the estimate, the pricing, and the actual work. He started and finished when he said he would. Once the work began he was here each day until he was done. The job sight was maintained in a very orderly manner as the work was being performed and was left meticulously clean each day. I would highly recommend Tile Masters for premium work at a fair price. Finally, each of Tim's suggestions including a place to look for tile and design aspects for the bath were spot on. It was simply one of the most enjoyable and rewarding experiences we have had working with a home improvement contractor.
Description of Work: Demo tile in hall bath and install new tile on floor and bath surround.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from Tile Masters
Thanks a lot [member name removed]. It was great working for you both! Tim

Robert K.
02/2014
5.0
ceramic tile
  + -1 more
Tim was fantastic to work with from the initial phone call to the last sweep of the broom during clean up. We have a 1925 bungalow in Baltimore City that we have been working on for almost 10 years. I've had my fair share of bad contractors so I got Tim's name from Angies List. I received 3 estimates for the work, his wasn't the cheapest and it wasn't the most expensive, exactly in the middle - just the way I like it. I think his fee is actually a great value considering the craftsmanship that he puts into his jobs. He had to deal with crooked walls, a wavy subfloor and some odd buckling of the floor at the transition between the laundry room and the kitchen. He worked in between Christmas and New Years and even stayed late to finish up during a snowstorm. The project took a little bit longer than expected but I think that is just the reality of trying to doing a good job in an old home. I am so happy with the work that he did and we get near daily comments from friends and family who see the new floor. This is a project that would show install errors in a pretty drastic way and it looks perfect. While he can't be expected to fix all of our old house imperfections, he did a great job and minimizing the look and feel of the wavy floors and he fixed the issue with the transition into the laundry room, where you don't even notice it any more. I have already shared his name and number with friends and hope he doesn't get too busy in the future, because I'm looking forward to having him come back soon to do more work. Tim has renewed my faith in contractors = quality work, reasonable price, and super nice guy to have in my house. Thanks Tim!!
Description of Work: Installed 1" hex tile floor in kitchen and adjacent laundry room

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Response from Tile Masters
Thank you [member information removed] for the great review! You guys were fun to work with and Thanks for lunch. That place has really good food. Tim

Anthony W.
12/2013
5.0
ceramic tile, plumbing
  + 0 more
The work and time he put into the job was top notch starting from day one. I chose all new marble tiles to go into a bathroom that was close to 100 years old. It was time consuming and tough work but Tim did an outstanding job. I ordered a poorly made bathtub which really affected the time frame of the work but Tim stayed late to get the job done on numerous days which was something he didnt have to do. Everyone always comments how beautiful the bathroom looks. I will use him again and would recommend him to anyone. He had his own sub contractor to do the plumbing work and he also did an outstanding job. If you are in need of any tile work look nowhere else. Thanks again!!
Description of Work: Tim laid all new marble tile in my upstairs bathroom along with dealing with plumbing issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Response from Tile Masters
Thanks [Member Name Removed] for the awesome review!

Maury W.
12/2013
5.0
ceramic tile
  + -1 more
Great experience from start to finish. We got Tilemasters info from Angie's List. Sent an email inquiry and got a response within a couple of hours. We scheduled a time for Tim to come and give an estimate. He showed up exactly on time and furnished a quote within a short time after his visit. We agreed on the price and he told us where he thought we should go to pick out the tile. He scheduled the job at a time convenient for us. Tim picked up the tile from the vendor. Tim came at the appointed time. The work was done in a timely manner. His work was extremely professional. He was very easy to work with. At the completion of the job he presented his invoice, including the tile he had bought on our behalf. We would definitely call him for any future similar work. We also would highly recommend that others take advantage of his great service. Maury and Susan Wilkins
Description of Work: Replaced old tile in front foyer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,250

Maria C.
09/2013
5.0
ceramic tile
  + -1 more
Tim and Steve were great. They were patient when there were issues with our tile, and overall were great to work with. The tile is laid flawlessly and we have gotten many compliments from family and friends. The house is 35 years old, and the floors aren't completely even or level, but you can no longer really tell due to the great work that they did. I highly recommend them.
Description of Work: Tiled the floors of our kitchen, butlers pantry, and laundry room. They also replaced drywall for the backsplash in the kitchen and butlers pantry and put up our backsplash tile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

ELAINE H.
08/2013
5.0
ceramic tile, home remodeling
  + 0 more
We contacted Tile Masters because they were a local company with great reviews on Angie's List. We feel we made an excellent choice and it was evident from the start. Tim called us back right away and set up a time to come by to see our bathroom and discuss the project. From the beginning, Tim was very easy to work with. He is very friendly and personable. He gave us good suggestions and was very patient when we had a bit of indecision about placement of trim tile. Tim is creative and exacting in his work. The job site was left clean and straight at the end of each work day. Tim did a beautiful job and we are extremely pleased! He is a true professional . We would not hesitate to recommend him and would definitely use him again. Thanks, Tim for a great experience!
Description of Work: We contracted with Tile Masters to do work in our master bathroom. We had new framing installed where needed for our shower, a knee wall built, installation of durock on shower, shower floor & tub surround, and durock underlayment on floor. Tim brought in Nelson from Peak Carpentry LLC to install a shower diverter, fixtures and tub fixtures. Tim then installed the shower pan, drain & water proof membrane using the Schluter Pan System, water proof curb, & walls. He installed tile on the shower walls,shower floor, tub surround, and installed corner shelves in the shower, along with all sills & thresholds needed. He laid travertine stone on the diagonal on the floor. He installed marble listello trim tile, along with pencil trim and stone borders in the shower and around the tub face and tub surround. He sealed all of the stone tile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,400

Alicia W.
07/2013
5.0
ceramic tile
  + -1 more
Tim and Jeff were amazing, as were the other people they had come in to help at times. They are very detail oriented, which reflects in the final result of our beautifully renovated bathroom. They demolished our old 1950's bathroom, put in new sub floor, leveled the floor, added a fan through the attic, some plumbing work, added an outlet, built a new shower, tiled the floor and shower, painted, installed vanity. When the work was completed, we had a frameless glass door for the shower installed by a company recommended by Tim. Tim was working with a couple other men for the first part of the renovation (demolition, built shower, sub floor, plumbing, leveling, electric), and Jeff completed the renovation (all tiling, installed vanity, painted, installed fan). We plan to renovate another bathroom and kitchen, and we will absolutely use Tile Masters again.
Description of Work: Gutted and remodeled a 1950's master bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Thomas S.
06/2013
2.0
ceramic tile
  + -1 more
My call was never returned.
Description of Work: Called and left a message, very clear and detailed,that I wanted an estimate for ceramic flooring, using my cell phone as a call back number.
Rating CategoryRating out of 5

Response from Tile Masters
Well I knew I would get a bad review like this eventually. I am sorry I was unable to call this customer back. The problem is that Angie's List is much bigger than I am! They advertise all the time and reach out to millions of people. I am a very small company and I can't seem to find quality help so I do everything myself. I can not possibly keep up with the calls that I am receiving at this time. I do great work but I can not respond to everyone at this time so if you don't hear from me, I am very sorry! I also work for 3-4 other contractors and they are busy also. Angie's List is not my only outlet for inquiries for work. I will do my best to respond to calls. Please email me at Tilemasters@comcast.net with details on your project and a time frame and I will be able to respond better one way or another. Thank You, Tim Whiteman, Tile Masters.

Michael P.
05/2013
5.0
ceramic tile, remodeling, marble & granite, home remodeling
  + 2 more
MUCH was expected of this contractor. The marble and porcelain patterns were complex and very tedious to apply. A totally professional job was required, due to the expense of the marble/granite/porcelain products that were purchased. We were totally satisfied with the outcome of this work. The sheetrock/durock installation was faultless. Some existing, challenging floor unevenness was remedied by this contractor and space limitations were deftly handled. This was no small expense, but we are completely satisfied.
Description of Work: After 1) a complete fresh water plumbing replacement in our split foyer home, plus 2) the total tear down (to the studs) of two bathrooms, we totally remodeled two bathrooms with the highest grade vanities, tops, facets, granites, marbles and porcelain. This contractor was also expected to completely sheetrock/durock two bathrooms, with sufficient professionalism to justify the granite/marble/tile expense.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Monty M.
04/2013
5.0
ceramic tile
  + -1 more
We reached out to TileMasters in an effort to find the best value for the job we needed done. Let me just say up front we are very glad we did. Tim contacted us back immediately and worked through all the normal and quot;homeownerand quot; questions we had about the job. He talked us through choices for underlayemnt, if we should install under floor heating, and what would be the best for our situation and our budget. We of course got several quotes from competitors, including a large name brand store. Tim's price was competitive with all the rest and he was willing to really talk to us. What sold us on Tim was a door we have that created a problem with a smooth install. Tim took the extra time to address the problem and do a really professional job, and it looks great. We are very satisfied we went with TileMasters (Tim). The floor looks great, and everyone that sees it says exactly the same! A real professional look and touch all around. When we have our next tile work done you can believe we will call Tim first thing.
Description of Work: Installed DITRA underlayment and 12x12 ceramic tile on concrete in 200 sq' sun room. Homeowner provided tile and grout. Job took two days to complete.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Response from Tile Masters
Thank you for your kind remarks! Tim

Contact information

6009 Snowdens Run Rd, Sykesville, MD 21784


Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Ceramic Tile,
Kitchen and Bath Remodeling,
Flooring Sales and Installation,
Plumbing,
Marble and Granite,
General Remodeling,
Plaster

FAQ

Tile Masters is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Tile Masters accepts the following forms of payment: Check
Yes, Tile Masters offers free project estimates.
No, Tile Masters does not offer eco-friendly accreditations.
No, Tile Masters does not offer a senior discount.
No, Tile Masters does not offer emergency services.
No, Tile Masters does not offer warranties.
Tile Masters offers the following services: Flooring - Sales, Installation, & Repair. General Remodeling. Plumbing.
Re-Grouting & Replacement Tiles.

Contact information

6009 Snowdens Run Rd, Sykesville, MD 21784


Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed