Get matched with top deck repair pros in Sparrows Point, MD

"We write this review as a sigh of relief now that our renovation project with River View is finally complete. The quality of the final work is excellent, and the construction crew, architect, and county inspector were all great to work with. The original crew we worked with, led by Edwin, were so hardworking, friendly, thorough, and fast. That's what really pushed us from 2 to 3 stars. However, the process getting here was frustrating and unnecessarily chaotic. Timeline & Communication Issues: Initial promise: We were clear that the renovation had to allow us to live in our home during construction and be completed before Christmas. Early communication: Our original project manager, Cris, was personable, and early communication seemed fine, if a bit informal and sometimes inappropriately personal. Major miscommunication: Near the holidays, we discovered that the plans submitted included cutting into the roof — something we explicitly said we didn’t want. This contradicted verbal assurances and caused major last-minute changes. Project Management Failures: Poor planning and oversight: Cris and the architect’s plan didn’t align with the construction work. We had to get involved directly with the county to fix errors. Paperwork errors: Incorrect submissions to the county added delays and confusion, which we had to monitor ourselves. Last-minute scramble: We were cleaning up dust on Christmas Eve due to these planning failures. Personnel Turnover & Lack of Handoff: Cris leaves the company: No proper handover to James, the new PM, who was unfamiliar with our project. Crew replaced: The original crew, who were great, were gone; new crew had no context or direction. James leaves: Another handoff with no context — the third PM had no idea about our project or its outstanding items. Escalation mishandled: When we raised our concerns with Kyle, the CEO, the response felt dismissive, with no accountability for the previous missteps. In summary, it's a beautiful end result... but we’re glad it’s over. The process left us frustrated, confused, and frankly, exhausted."

"They were friendly, courteous, and professional. They were honest and accommodating, allowing me to selfishly ask for an earlier timeframe and carrying through with it. The end result is a wonderfully beautiful driveway, far prettier than my original, and I'm very satisfied with both the extremely reasonable pricing and the quality of work."

"Our house looks amazing and the price was beyond reasonable. This should be a 5 star review and we had every plan to hirer owner Neil and his team again for decking project. The work was performed over 5 really cold days in Feb; the team was timely, professional and incredibly considerate of the pets being in and out of the yard. Unfortunately we are still waiting for a follow up from the business on a few touch ups on a small encasement that was missed. I spoke with Mr. Snyder on the phone March 3 and sent photos via text message as requested on March 4th and again on the 17th. We have yet to hear back on any resolution. I hate using this approach of down scoring and will happily update this review to a 5 once the few items are completed. It just makes me anxious that any 10 year workmanship warranty won't be honored."

"Freedom Fence & Deck did an excellent job install our new deck. The sales rep and the workers were friendly and professional. Additionally, I love that the owner of the company is a veteran, and the company offered the best veterans discount compared to the competitive quotes."

"SBC did a fantastic job building me a new deck and re-paving the patio area underneath. Justin was great in coming out to measure the area and discuss options for both the deck and the patio. Steve's teams did a wonderful job with the work itself. Everything was done exactly as stated and the end product was exactly what I had hoped it would be. The reason for this not being a 5 start review is two-fold. First, all of the work was scheduled at the last minute, with less than 24 hours notice of when the teams would be out to deliver materials or do the work. Luckily this didn't end up being an issue, but it could be difficult if you're trying to schedule explicitly around the project. Second is the difficulty in getting the final piece of work completed, for installing an exterior electric outlet. It took an extra month after the completion of all other work to get that done. If electrical work is required, I'd recommend contracting that externally to SBC."

"Had an excellent experience working with Jeff on my deck project. The work is top notch and exactly what I wanted for a fair price. No BS up sales or any of that. Will definitely look to rehired for any future work."

"Estimate visit went really well. Jose was on time and very professional. Would recommend to another without hesitation 💯💯😁😁"

"Excellent work, very clean, polite and great craftsmanship."

"FANTASTIC! My siding is sooo clean. Exterior stairwell was filthy and now great! My garage door and composite deck look brand new! They even cleaned my sidewalks too! We're getting ready to sell our house. I'll call them for our next one! Absolutely!"

"The work was done in the highest heat of the summer, and all the workers always had a smile. They were skilled professionals, courteous and neat. Geo (the owner) was on site daily and responded to my texts. He was able to explained the work in a manner that educated us and helped us with our decision-making. It was Great dealing with the man in charge !"