My Carpet Cleaning & Restoration Service

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

My Carpet Cleaning & Restoration Services specializes in Providing Premium Cleaning & Restoration Services while Protecting the rest of your Home, Possessions and Environment. After working for several less than reputable companies, I decided the only way I could provide services that I could be proud of ethically and make a decent living was to go into business for myself. So I did and here I am nearly 30 Years later. Since 1992, I have been providing my services to Homeowners like you as well as some of the areas prominent Businesses, Churches, Government Offices, Nursing Homes, Office Buildings, Realtors, Restaurants, Schools, Sports Clubs etc. No matter what size the job, I place an Emphasis on Quality that is unsurpassed. If I'm not happy with the results, how can I expect them or you to be? As an I.I.C.R.C. Certified Firm and A Master Cleaner and Restorer I have the knowledge and expertise to not only to Provide You the Most Thorough Cleaning EVER or It's FREE! As the name implies, I Clean Carpet, very well I might add. I can also remove most Pet Stains & Odors. Upholstery Cleaning is performed to the highest levels attainable without risk of damaging the fabrics. Using multiple products, tools and Methodologies, I'll clean your fabrics as aggressively as Possible to get them as clean as Possible. Power Cleaning of Ceramic Tile is another service that We Excel in; renewing your floors appearance and removing the germs that are growing on your floor. Water Damage Restoration; Not only do we extract the water and dry the carpet, which is where most carpet cleaners stop, we actually dry the structure. Using Thermal Imaging and moisture probes to find the water others don't and then specialized Thermal Drying Equipment to dry the structure without totally gutting your home if possible. We'll return your home back to a Dry and Healthy Environment Then, we can put everything back together again, Restoring your home back to it's Pre-loss Condition!

Business highlights

33 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

24 Hour Emergency Water Damage Services and Building Repairs. Carpet & Upholstery Cleaning, Ceramic Tile & Grout Cleaning, Wood Floor Care Carpet Repairs, Sales & Installation.

Services we don't offer

Tile Floor Repairs, Furniture Re-upholstering, Furniture Re-finihsing, Carpet Dying, Water Proofing, Mold Abatement, Re-Grouting and Grout Re-pairs

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Photos of past projects

Reviews

5.0429 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
3%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
4.9

Filter reviews by category

Showing 176-200 of 429 reviews

PHYLLIS & DAVID B.
03/2017
5.0
carpet cleaners
  + -1 more
Everything was clean and smelled good and the spots were gone.
Description of Work: Had the whole house cleaned and sanitized.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John S.
03/2017
5.0
carpet cleaners
  + -1 more
Great. I hired Rich to clean my carpets due to an odor in my Condo. I actually had the carpet's cleaned recently and they were not stained, so I just figured they needed a deeper clean. Rich came and inspected the unit and actually talked me out of the more expensive cleaning service and instead recommended deorderizing the entire Condo using a cleaning gas which gets into all the nooks and crannies and neutralized the smell. Really happy with the result and advice. Rich is super helpful and made everything very easy. Would definitely hire MCC again in the future.
Description of Work: Carpet Cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from My Carpet Cleaning & Restoration Service
THANK YOU for the kind words sir. But it was really a no brainer. Once I knew your concerns and did the inspection, it was an easy call to make! The credit goes to the instructors that I've had over the years who has kept me on the Leading Edge of my field

Melinda E.
02/2017
5.0
carpet cleaners
  + -1 more
Rich and his crew are the best we have used! They do a thorough and great job, their prices are reasonable and he is quick to respond to every request. I would not hesitate to recommend them.
Description of Work: Area carpets and high traffic area!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cameron M.
01/2017
5.0
carpet cleaners
  + -1 more
MCC was the first company to contact us out of the four we reached out to and he had the best price. The representative arrived promptly, quickly did the measurements and confirmed the price quote. The whole process took approximately one and a half hours and the end result was wonderful. We kept their card handy and will be contacting them when we need cleaning done.
Description of Work: We needed to get our carpets cleaned prior to the sale of our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$345

patricia C.
01/2017
5.0
carpet cleaners, upholstery cleaning
  + 0 more
It went very well. Rick did an excellent job for me, rooting out some nasty stains on my carpet. He even did some extra work at no additional charge. I'm very satisfied with his work and can recommend him, easily
Description of Work: I had my family room carpet and my sofa cleaned.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Leigh H.
01/2017
5.0
carpet cleaners
  + -1 more
Great. We had 4 rooms and 2 staircases cleaned. Rich does great work and the price is really reasonable.
Description of Work: We have hired Rich for bi-annual carpet cleaning for several years. He is very thorough and he can remove any stain! He is professional and punctual and we will continue to use his services!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Leigh H.
01/2017
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Rich is the consummate professional! We have used him for years and he performs miracles cleaning our off white family room carpet and staircase carpeting. He also cleaned a much used ottoman - no longer shabby chic! His services are very well priced. We are going to have him clean the grout and tile in or bathrooms next.
Description of Work: Bi annual carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Michael M.
01/2017
5.0
ceramic tile, upholstery cleaning, floor cleaning, oriental rug cleaning
  + 2 more
This is the second time we have used Rich for carpet cleaning. This time we also had all our tile floors/grout cleaned. What beautiful work. I highly recommend him. His estimates are spot on, he takes time to let the dog adjust to him ( bribery with chicken treats may have occurred) He shows up exactly when agreed to ( if not early) His work is meticulous, and I am very picky. he knew that one of our throw rugs would bleed and removed it for cleaning off premises. He returned with a spotless rug. Wonderful experience again.
Description of Work: carpet throughout entire house cleaned, and tile/grout cleaned in main great room, sunrooms and two bathrooms. He also cleaned three huge rugs ( 8x11 and larger)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

Pat H.
12/2016
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
We had a very thick 25 year-old Chinese wool carpet in the room where our two heavily-shedding collies slept. The rug was permeated with dog hair, and despite regular vacuuming was dull and apparently ruined. Our old dog urinated on it one day, and I found this company on Angie's List. Rich was immediately responsive, and his questions about the rug's characteristics showed extensive knowledge about his field. He explained the cleaning process clearly, and his estimate for cleaning was more than fair. He picked up the rug within a day, and when it came back, it was unrecognizable. The pee spot was invisible. and the colors and pile were renewed to their original vibrancy. I'd forgotten how pretty this carpet had been originally. He returned it to the room and helped move the furniture to place it properly. We couldn't be happier - this will be our go-to in future.
Description of Work: Clean and restore oriental rug

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stacy G.
12/2016
5.0
carpet cleaners
  + -1 more
Our carpets look brand new now. Rich got stains out that I never expected to come out. The process was quiet, and odor free. He was exactly on time, quick, professional, very protective of our house and even mopped the hard wood floors before he left. He gave great advice on water damaged areas and loves dogs. Our pup was quite happy that day.
Description of Work: We recently had a big demolition and rebuild project in our house and needed all the dust and debris out of the carpets. Not to mention, our wall to wall carpets hadn't been properly cleaned in over thirteen years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John H.
12/2016
5.0
carpet cleaners
  + -1 more
The carpet cleaning went very well. It was a pleasure having Rich work in our home. He was not rushed and he answered questions regarding the cleaning process. He took extra precautions to not damage anything. The results were excellent! Our carpets haven't looked this good in years.
Description of Work: Carpet cleaning of family room, two stairways, and a hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$248

Christopher T.
12/2016
5.0
carpet cleaners
  + -1 more
MCC was punctual, reasonable, and friendly. The carpets look brand new, and even the really tough stains came out. Would hire again!
Description of Work: Needed the carpets cleaned and de-fleaed as a requirement for my lease.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Mira F.
12/2016
5.0
carpet cleaners
  + -1 more
Great job. Extremely responsive and honest in the estimate -- well explained the different options for cleaning and honestly assessed whether certain stains could be removed. The carpets were clean and plush!
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Sara W.
11/2016
5.0
carpet cleaners, upholstery cleaning, oriental rug cleaning
  + 1 more
The provider showed up right on time. He set to work right away. He clearly was expert in his field. The furniture and carpet look wonderful, and the provider was courteous, professional, and gave me some hints for maintenance, I will definitely use My Carpet Cleaning Service again.
Description of Work: There was a mix up by Angie's list and the provider did not receive my order. When I called he company to inquire, the provider was shocked that he had not received my request. The service, love seat, couch and area rug, was scheduled immediately. .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Margaret A.
11/2016
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Rick is extremely professional, cheerful, hard working and VERY good at what he does. He did an amazing job, and on the few tough-to-clean spots he tried various things until he found just the perfect technique. He has helped me in the past with water damage and upholstery cleaning, and was equally good at those.
Description of Work: Cleaning many carpets in the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dsvid B.
11/2016
5.0
carpet cleaners
  + -1 more
Superb job. Great interaction with Rich. Carpets turned out even better than we expected. He did a great job of protecting our wood floors and house. And he cleaned up at the end. Very, very pleased with the results and the whole experience.
Description of Work: Cleaned basement wall-to-wall carpet and area rugs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Randi K.
10/2016
5.0
carpet cleaners, upholstery cleaning
  + 0 more
It went very well. Hratch came on Saturday and went right to work. He said I needed less cleaning than I had thought and lowered the rate he had quoted initially. He even cleaned out the table behind the couch since the dander had accumulated under the glass panels. Everything went smooth and the couches looked great.
Description of Work: 2 couches cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$365

Hermione C.
10/2016
5.0
carpet cleaners
  + -1 more
excellent, i could leave them in my house to do the job without any worries
Description of Work: remove damaged walls and repaint. replace damaged flooring in basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara M.
10/2016
5.0
carpet cleaners
  + -1 more
Rich did an excellent job as always. He spend much time in preparing my home and the items for cleaning. The carpet looks brand new and the sofa and chairs which were older were brought back to life. I would not consider using anyone else but Rich.
Description of Work: The provider cleaned my master bedroom carpet, my white sofa and two white chairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Brian K.
09/2016
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Rich is a master at his craft - he knowledge is unbelievable. He has the tools and fix for any cleaning job. We were very satisfied with the entire job - our furniture, carpet/stairs, and rugs look as good as new!
Description of Work: Upholstery, carpet, rug cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

J M.
09/2016
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Rich showed up on time and ready to go. He pre-treated all the stains and then cleaned all the carpet and the sofa. As always, the furniture was elevated on sliders and we were instructed to allow the treated areas to dry overnight. The carpet and sofa were clean and dry by the next day. We will continue to use My Carpet Cleaning Service on an annual basis and would not hesitate to recommend this company.
Description of Work: Cleaning wall to wall carpet on basement stairs and in the basement. We also needed to have the sofa cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pam L.
09/2016
5.0
carpet cleaners
  + -1 more
I highly recommend them and would use them again for any of my carpet needs.
Description of Work: Several hundred square feet of carpet needed to be stretched, and then about 2/3rd's of that cleaned. Both the technician who did the stretching, and Rich who did the cleaning, were professional and courteous. The entire job took about 5 hours, and they worked diligently and hard the entire time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Lisa F.
09/2016
5.0
carpet cleaners
  + -1 more
Rich came and did the cleaning. He began by using a blue light to show up pet spots, then vacuumed, then did the cleaning. He was very thorough. When he'd finished, the carpets looked wonderful, and smelled fresh. I had 2 short flights of stairs, a long hall, a living room/dining room, and a family room cleaned. Rich also, while here, looked at my basement in order to give me an estimate on having it cleaned after water damage. He sent me his proposal that evening.
Description of Work: My carpets needed cleaning as the result of grime from junk from the basement having been hauled out and also because of a few pet accidents.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Lisa F.
09/2016
5.0
carpet cleaners
  + -1 more
Hratch accommodated us on brief notice. My sister was coming home from the hospital and needed to have the carpets cleaned, and he came the next day. He was very thorough, polite, and explained what needed to be done. The carpets look and smell great! We will definitely use him again.
Description of Work: Needed carpets cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joyce B.
08/2016
5.0
carpet cleaners
  + -1 more
Rich of My Carpet Cleaning Service is the only service that we would use or recommend. He can be counted on to do the absolute best job and the absolute best price and stands by his work 100%. We are real estate agents and must recommend carpet cleaners to many customers looking to put their homes on the market. My Carpet Cleaning Service is our "go to" company and has never disappointed! Joyce Brown, The Estridge Group, Long and Foster Real Estate, Inc.
Description of Work: Shampoo basement and bedroom carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Contact information

15704 Thompson Rd, Silver Spring, MD 20905

http://www.MyCarpetCleaningService.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 8:00 PM
Tuesday:
8:30 AM - 8:00 PM
Wednesday:
8:30 AM - 8:00 PM
Thursday:
8:30 AM - 8:00 PM
Friday:
8:30 AM - 8:00 PM
Saturday:
9:00 AM - 3:00 PM


Licensing

Bonded

Insured

Licensed*

Trade License Number
138354
Trade License Locale
Maryland
Trade License Authority
Maryland home Improvement Commission
Trade License Expiration
02/27/2024

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Ceramic Tile,
Mold Testing & Remediation,
Water & Smoke Damage

FAQ

My Carpet Cleaning & Restoration Service is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 8:00 PM

Tuesday: 8:30 AM - 8:00 PM

Wednesday: 8:30 AM - 8:00 PM

Thursday: 8:30 AM - 8:00 PM

Friday: 8:30 AM - 8:00 PM

Saturday: 9:00 AM - 3:00 PM

My Carpet Cleaning & Restoration Service accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, My Carpet Cleaning & Restoration Service offers free project estimates.
Yes, My Carpet Cleaning & Restoration Service offers eco-friendly accreditations.
Yes, My Carpet Cleaning & Restoration Service offers a 5% senior discount.
Yes, My Carpet Cleaning & Restoration Service offers emergency services.
Yes, My Carpet Cleaning & Restoration Service offers warranties.
My Carpet Cleaning & Restoration Service offers the following services: 24 Hour Emergency Water Damage Services and Building Repairs. Carpet & Upholstery Cleaning, Ceramic Tile & Grout Cleaning, Wood Floor Care Carpet Repairs, Sales & Installation.
Tile Floor Repairs, Furniture Re-upholstering, Furniture Re-finihsing, Carpet Dying, Water Proofing, Mold Abatement, Re-Grouting and Grout Re-pairs

Contact information

15704 Thompson Rd, Silver Spring, MD 20905

http://www.MyCarpetCleaningService.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 8:00 PM
Tuesday:
8:30 AM - 8:00 PM
Wednesday:
8:30 AM - 8:00 PM
Thursday:
8:30 AM - 8:00 PM
Friday:
8:30 AM - 8:00 PM
Saturday:
9:00 AM - 3:00 PM