My Carpet Cleaning & Restoration Service

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

My Carpet Cleaning & Restoration Services specializes in Providing Premium Cleaning & Restoration Services while Protecting the rest of your Home, Possessions and Environment. After working for several less than reputable companies, I decided the only way I could provide services that I could be proud of ethically and make a decent living was to go into business for myself. So I did and here I am nearly 30 Years later. Since 1992, I have been providing my services to Homeowners like you as well as some of the areas prominent Businesses, Churches, Government Offices, Nursing Homes, Office Buildings, Realtors, Restaurants, Schools, Sports Clubs etc. No matter what size the job, I place an Emphasis on Quality that is unsurpassed. If I'm not happy with the results, how can I expect them or you to be? As an I.I.C.R.C. Certified Firm and A Master Cleaner and Restorer I have the knowledge and expertise to not only to Provide You the Most Thorough Cleaning EVER or It's FREE! As the name implies, I Clean Carpet, very well I might add. I can also remove most Pet Stains & Odors. Upholstery Cleaning is performed to the highest levels attainable without risk of damaging the fabrics. Using multiple products, tools and Methodologies, I'll clean your fabrics as aggressively as Possible to get them as clean as Possible. Power Cleaning of Ceramic Tile is another service that We Excel in; renewing your floors appearance and removing the germs that are growing on your floor. Water Damage Restoration; Not only do we extract the water and dry the carpet, which is where most carpet cleaners stop, we actually dry the structure. Using Thermal Imaging and moisture probes to find the water others don't and then specialized Thermal Drying Equipment to dry the structure without totally gutting your home if possible. We'll return your home back to a Dry and Healthy Environment Then, we can put everything back together again, Restoring your home back to it's Pre-loss Condition!

Business highlights

32 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

24 Hour Emergency Water Damage Services and Building Repairs. Carpet & Upholstery Cleaning, Ceramic Tile & Grout Cleaning, Wood Floor Care Carpet Repairs, Sales & Installation.

Services we don't offer

Tile Floor Repairs, Furniture Re-upholstering, Furniture Re-finihsing, Carpet Dying, Water Proofing, Mold Abatement, Re-Grouting and Grout Re-pairs

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Photos of past projects

Reviews

5.0422 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
3%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
4.9

Filter reviews by category

Showing 1-25 of 422 reviews

TINA V.
09/2024
5.0
carpet cleaners
  + -1 more
Rich was very thorough and clearly takes pride in doing a great job. We're very happy with the results
Description of Work: Clean two rooms and stairs with many pet stains

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$600

Leigh H.
08/2024
5.0
carpet cleaners
  + -1 more
I have used My Carpet Cleaning and Restoration Service for many years. Rich is so nice and knowledgeable. We have had dogs and cats over the years and Rich can remove any stain! He is efficient, timely and so polite. I will always recommend him to friends.
Description of Work: MCC cleaned the wall to wall carpeting in our family room, on stairs and hallways. They also cleaned the carpet in three bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Valerie Y.
08/2024
5.0
carpet cleaners
  + -1 more
TLDR: Reasonable pricing, house looks (and smells) new, and we got some helpful tips as first-time homeowners. Would 10/10 recommend My Carpet Cleaning & Restoration Services. As first-time homeowners, we wanted clean the carpets from the previous occupants before we moved in. Rich (in Laurel, MD) helped walk us through the process and was flexible around our schedule since we were living out of state. For anyone inexperienced in carpet cleaning (like I was), make sure you document any dark marks or discoloration in the carpets, particularly on the edges/corners of the room. Due to the additional cleaning necessary, it can increase the price, and it’s easier to get an accurate quote if you provide that information up front. Thankfully, Rich clarified pricing once noticed, showed us some small areas where we could use extra cleaning, and recommended places where we probably didn’t need to spend more money on (like closet edges that will be covered by furniture). We also got a discount since the house didn’t have furniture in it yet, so the total cost was still lower than other competing quotes. He also provided some helpful tips for us as new homeowners. It was a smooth and pleasant experience, and I’m so glad we got it done before moving in. The house was fine before, but now that the carpets look (and smell) so much better, it really feels like a new house.
Description of Work: Clean wall to wall carpeting using Economy Package, including steps (550 sq ft + 24 steps). Some areas also needed extra cleaning (filtration soils).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$403

Jennifer H.
07/2024
5.0
carpet cleaners
  + -1 more
Rich is awesome. He is always on time and even gives a 15 minute text before arriving. He has great advice and always finds a way to do the best job economically. The carpet and furniture have a lit of years on them, but look like new. He is trustworthy with your carpet, furniture, and home. You can't go wrong with Rich! He's the best!
Description of Work: Carpet and furniture cleaning and cat urine abatement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Lynn B.
06/2024
5.0
carpet cleaners
  + -1 more
MCC Services gets our top recommendation again! A few years ago we used MCCS and we were very pleased. Consistent with our previous experience, Rich did an outstanding job cleaning our carpeting and removing stains. His attention to detail, customer service and work ethic are impressive!
Description of Work: Cleaned carpet and removed stains

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$508.5

Mary M.
06/2024
5.0
carpet cleaners
  + -1 more
Rich is incredibly pleasant and so good at what he does. We’ve used him repeatedly and referred him to others. My carpets look brand new and I’m thrilled.
Description of Work: Badly stained carpet from dogs and kids

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thomas G.
05/2024
5.0
floor cleaning
  + -1 more
Amazing since renewal! I didn’t know my stone tile floors could look this bright and beautiful. The team carefully moved all my furniture and put it back once done. Really amazing results!
Description of Work: Clean stone floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Olu E.
05/2024
5.0
carpet cleaners
  + -1 more
MCC carpet cleaning blew me away. They are extremely knowledgeable about carpet cleaning. They got out all of our stains using safe products since we have young kids. The carpets were sparkling like new at completion. The owner Rich actually sent a crew out to my house after my desperate request. My son was having his birthday party and we had family coming to town. Although his schedule was full he got the job done in less than 24hrs. I look forward to my next carpet cleaning with MCC.
Description of Work: Carpet cleaning for home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeff L.
05/2024
5.0
carpet cleaners
  + -1 more
Rich was super easy to work with, and the results are great! The carpet didn't appear extremely dirty before he began, but we were surprised at the amount of dust he removed. He even removed some paint stains. Reach out to Rich if your carpet needs cleaning!
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$398

Vickie B.
05/2024
5.0
upholstery cleaning
  + -1 more
We had our sofas cleaned by My Carpet Cleaning & Restoration Service. They did a great job, my sofas look like new. They were careful working in the house with belongings and pets (indoor cats). And I was kept informed of their estimated arrival, what they were doing and how I could maintain my sofas. All in all an excellent experience.
Description of Work: two sofas cleaned; one with cat puke on it

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Melinda E.
04/2024
5.0
carpet cleaners
  + -1 more
We have used Rich's services for years. I am a Realtor and often need his services. He is the best carpet cleaner we have ever used!!!! Melinda Estridge
Description of Work: There was a bad stain in new carpeting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan F.
04/2024
5.0
carpet cleaners
  + -1 more
Excellent carpet cleaner. Spots were removed that I thought would never be removed (pet stains) and Rick was warm, professional and very efficient. Communication was great scheduling the visit even after I had to cancel the first appointment.
Description of Work: Cleaned wall to wall carpets and an area rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joe L.
03/2024
5.0
carpet cleaners
  + -1 more
Rich was very thorough in his description of what he intended to do to provide excellent service. He took pride in the work and even offered to clean additional areas of our carpeting even though it was not part of the contract. The job, which included both cleaning the carpeting and upholstery, was very well done.
Description of Work: Wall to wall carpeting in family room, stairs, upstairs bedroom and hallway.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$900

Response from My Carpet Cleaning & Restoration Service
thanks for you kind words. It was my privilege and pleasure to provide. our services to your home.

Howard B.
02/2024
5.0
Rich explained what my options were, how much time they would need, and helped me throughout the process. They were professional and honest. Communication was excellent. I would recommend them without any hesitation.
Description of Work: I have used My Carpet Cleaning & Restoration Service twice as a result of water leaks in my basement. Both times, Rich and his team removed the water, dried out the walls, tested for mold, replaced the carpet and pad when necessary, repaired and painted the walls when necessary, and made the basement look like it did before the water damage.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Donna B.
01/2024
5.0
Wow, very professional, prompt, generous in giving information about the project. Had to have a vinyl tile floor stripped a few times then waxed. They also cleaned the new carpet on the stairs which contractors had used. We were ecstatic with the outcome on the old tile floor - it is gorgeous, they were hand scraping old wax off, the 60+ year old floor looks stunning. The carpet looks as bright and pretty as when it was installed before the contractors did all the work. THANK YOU SO MUCH. I will contact MCC whenever I need cleanup for anything in the future. WOW.
Description of Work: Cleaning and waxing an old tile floor in the basement and cleaning the new carpet on the stairs to the basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,450

RETHA A.
01/2024
5.0
carpet cleaners
  + -1 more
Rich was professional from the first phone call. He explained his process for carpet cleaning, which is multi-step and designed to get out all the dirt and stains. When he applied it, at the scheduled time despite the snow, it worked like a charm. My 20 year old and 40 year old carpets have not looked this good in decades! His service continued to this morning's e-mail reminding me to re-winterize the outside faucet. Rich is friendly, polite & very knowledgeable about his profession. I would definitely higher again and I highly recommend him.
Description of Work: Carpet cleaned throughout the house. Very dirty and stained.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Larry W.
01/2024
5.0
carpet cleaners
  + -1 more
Professional, efficient, effective and courteous. Highly recommended.
Description of Work: Made my carpets look like new!! Excellent service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Geroge S.
11/2023
5.0
carpet cleaners
  + -1 more
This was the third time we have used MCC Services for our carpeting. This time we added a request to clean our ceramic tile kitchen floor. The floor, including the grout is as clean and new looking as it was the first day the house was completed. After they removed what we thought were permanent stains from our carpeting, the carpets look new. They vacuumed for us, and moved furniture so our Family Room 12 x 18 area rug could be turned around to help even out the wear. They were careful to place protective covers around the stair balisters and protected our wood floors from damage. They made the whole experience a good experience for us. We will use My Carpet Cleaning & Restoration Service again in the future.
Description of Work: They cleaned all carpeting in our three-story home. They also cleaned the kitchen floor ceramic tile and grout. They vacuumed and dried all floors and carpeting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,290

Joleen C.
11/2023
5.0
carpet cleaners
  + -1 more
Rich as always was amazing. Great work. Easy to work with. Second time using him and have been 100% satisfied each time
Description of Work: Carpet Re-Layed after a sump pump, and then carpet and rug cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan H.
11/2023
5.0
carpet cleaners
  + -1 more
Rich and Ahmad were both fantastic. They were on time, polite, efficient, effective. The carpets look great, and will give me a few more years before I have to replace them. Rich took time to know that we don't like harsh chemicals and used a gentle, earth-friendly cleaner. Ahmad's repairs look wonderful.
Description of Work: cleaned and repaired carpet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Elizabeth S.
11/2023
5.0
carpet cleaners
  + -1 more
Hire MCC service. I hired MCC service to clean the carpet in my new condo. Not only was Rich punctual and professional, he also took the time to analyze my carpet and adjust the strategy needed. Great communication; I was left with a bottle of product that I may need in the future. Absolute excellence!!
Description of Work: Cleaned carpet throughout condo.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Ellen F.
10/2023
5.0
carpet cleaners
  + -1 more
MCC is fantastic! Rich was very professional, prompt, thorough, and was able to remove spots from carpet that other carpet cleaners had not been able to do. We had wall to wall carpet cleaned along with some spot cleaning and area rugs. Everything looks new!! I would definitely call MCC again to clean our carpets!
Description of Work: Carpet cleaning, wall to wall, area rugs, and spot cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Ruth F.
09/2023
5.0
carpet cleaners
  + -1 more
From research questions to appointment scheduling to service, I can only say this service was OUTSTANDING!. The appointment was timely and efficient. The service person was friendly and efficient. I am so very pleased with the service especially the removal of bloodstains. Thank you for your attention to detail and service.
Description of Work: Full apartment carpet cleaning with especial concentration of blood removal from accident.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Ellen K.
08/2023
5.0
carpet cleaners
  + -1 more
I highly recommend MCC Services. Rich cleaned carpet in our Master Bedroom and second floor landing, as well as upholstery items such as couches, throw pillows and ottomans and oriental rugs. He was able to remove stains that other carpet cleaning companies told me were permanent. When I first contacted MCC Services, Rich asked me a ton of questions about what I needed to have cleaned, the type of fabric of my items and what the stains consisted of. I thought at the time, what have I gotten myself into? But that just shows the level of care and pride he takes in his work. He also wants to make sure that he brings the right equipment/cleaning products along when he comes out to do the job. I could not be more thrilled with the results! I will definitely hire MCC Services again and plan to recommend them to anyone I know who needs carpet cleaning services.
Description of Work: Cleaning of wall-to-wall carpeting, upholstery items such as couches and throw pillows and oriental carpets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$620

Response from My Carpet Cleaning & Restoration Service
thank you for your kind words. it was my pleasure to provide our services you You and your family. It throws me that you were so happy with our work and look forward to seeing in the future. hopefully I'll remember to bring kitty treats.

Cassandra H.
08/2023
5.0
carpet cleaners
  + -1 more
We needed our carpets done for a move out inspection, and we stumbled upon Rich through Angi. From start to finish, the communication was on point, and pricing was very fair. It’s in your budget if you want the job done right, because after he was done, the carpets that we thought were already clean, looked and smelled brand spanking new! He explained the whole process to us before he got to work, and when we returned he made sure that the unit was properly ventilated to allow everything to dry correctly. Just look for yourself. Such a great experience, look no further
Description of Work: Basic cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Contact information

15704 Thompson Rd, Silver Spring, MD 20905

http://www.MyCarpetCleaningService.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 8:00 PM
Tuesday:
8:30 AM - 8:00 PM
Wednesday:
8:30 AM - 8:00 PM
Thursday:
8:30 AM - 8:00 PM
Friday:
8:30 AM - 8:00 PM
Saturday:
9:00 AM - 3:00 PM


Licensing

Bonded

Insured

Licensed*

Trade License Number
138354
Trade License Locale
Maryland
Trade License Authority
Maryland home Improvement Commission
Trade License Expiration
02/27/2024

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Carpet Sales and Installation,
Ceramic Tile,
Flooring Sales and Installation,
Lead Testing & Removal,
Water & Smoke Damage

FAQ

My Carpet Cleaning & Restoration Service is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 8:00 PM

Tuesday: 8:30 AM - 8:00 PM

Wednesday: 8:30 AM - 8:00 PM

Thursday: 8:30 AM - 8:00 PM

Friday: 8:30 AM - 8:00 PM

Saturday: 9:00 AM - 3:00 PM

My Carpet Cleaning & Restoration Service accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, My Carpet Cleaning & Restoration Service offers free project estimates.
Yes, My Carpet Cleaning & Restoration Service offers eco-friendly accreditations.
Yes, My Carpet Cleaning & Restoration Service offers a 5% senior discount.
Yes, My Carpet Cleaning & Restoration Service offers emergency services.
Yes, My Carpet Cleaning & Restoration Service offers warranties.
My Carpet Cleaning & Restoration Service offers the following services: 24 Hour Emergency Water Damage Services and Building Repairs. Carpet & Upholstery Cleaning, Ceramic Tile & Grout Cleaning, Wood Floor Care Carpet Repairs, Sales & Installation.
Tile Floor Repairs, Furniture Re-upholstering, Furniture Re-finihsing, Carpet Dying, Water Proofing, Mold Abatement, Re-Grouting and Grout Re-pairs

Contact information

15704 Thompson Rd, Silver Spring, MD 20905

http://www.MyCarpetCleaningService.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 8:00 PM
Tuesday:
8:30 AM - 8:00 PM
Wednesday:
8:30 AM - 8:00 PM
Thursday:
8:30 AM - 8:00 PM
Friday:
8:30 AM - 8:00 PM
Saturday:
9:00 AM - 3:00 PM