My Carpet Cleaning & Restoration Service

The carpet cleaning service is excellent; the communication about pickup and delivery times is very good; they are very accommodating. They moved furniture carefully to remove and replace the rugs; we had three rugs cleaned and they look great; one was a cashmere rug from India, and the other two were also high quality rugs. The rugs look great. I have used them before and will use them again. No need to look anywhere else!

Rich came out shortly after we called and did a fantastic job eliminating some very tough, set in, disgusting, carpet stains including fossilized animal waste. I really thought that this would defeat him, but it did not. The carpets came out like new with no visible trace of the stains. He also made the white upholstery on our 8 dining chairs come alive. They had been abused and stained by two young grandchildren and sloppy grandpa for over 2 years. They look new again. I’ve used Rich for at least 15 years now. He does impeccable work, and is very friendly. I give him my highest recommendation. Five star service!

Rich did an amazing job of cleaning my carpets. Although it’s now nearly 20 years old, applying his knowledge, experience and commitment to his work, he was able to make it look almost new again, even removing several spots of dried paint and restoring heavy traffic areas on the stairs. His work ethic is commendable. Rich arrived on time and took great measures to protect corners and my hardwood floors from damage. He managed moving larger furniture so all I had to do was remove breakables from tables. I would highly recommend his services.

We have used Rich for a number of services over the past 10 years, from flood remediation to more traditional carpet cleaning, and Rich has consistently provided over and above customer service. He recently cleaned our home carpets and did a fantastic job, removed stained we didn't think could be removed, and making the rooms feel so clean and fresh. We highly recommend Rich for his expertise and exceptional customer service.

Rich was absolutely amazing with our carpet and upholstery service. He was very thorough with his assessment and on the day of the service, he and his team arrived early ready to go. The items were cleaned excellently. I am very pleased.

I've been using Rich's services for over 10 years. I first found MCC when he saved my mother's family room after a pipe burst. Over the years he's performed miracles: he was able to make my daughter's "sharpie" designs disappear, made a 20 yr old couch look brand new, clean countless pet, food, makeup and plant-residue stains, and restore my Persian rug to its former glory. Rich is professional, honest, and knows what he is doing. I can't recommend MCC enough. I'd give 6 stars if I could.

We have been customers with Rich and company for over 10 years and he always does a splendid job! He works hard to meet our needs and when he is here working, you know he always provides the best job possible. We have never been disappointed. This heavily traveled stair case and landing were filthy and now it looks new!

Rich was very thorough and clearly takes pride in doing a great job. We're very happy with the results

I have used My Carpet Cleaning and Restoration Service for many years. Rich is so nice and knowledgeable. We have had dogs and cats over the years and Rich can remove any stain! He is efficient, timely and so polite. I will always recommend him to friends.

TLDR: Reasonable pricing, house looks (and smells) new, and we got some helpful tips as first-time homeowners. Would 10/10 recommend My Carpet Cleaning & Restoration Services. As first-time homeowners, we wanted clean the carpets from the previous occupants before we moved in. Rich (in Laurel, MD) helped walk us through the process and was flexible around our schedule since we were living out of state. For anyone inexperienced in carpet cleaning (like I was), make sure you document any dark marks or discoloration in the carpets, particularly on the edges/corners of the room. Due to the additional cleaning necessary, it can increase the price, and it’s easier to get an accurate quote if you provide that information up front. Thankfully, Rich clarified pricing once noticed, showed us some small areas where we could use extra cleaning, and recommended places where we probably didn’t need to spend more money on (like closet edges that will be covered by furniture). We also got a discount since the house didn’t have furniture in it yet, so the total cost was still lower than other competing quotes. He also provided some helpful tips for us as new homeowners. It was a smooth and pleasant experience, and I’m so glad we got it done before moving in. The house was fine before, but now that the carpets look (and smell) so much better, it really feels like a new house.

Rich is awesome. He is always on time and even gives a 15 minute text before arriving. He has great advice and always finds a way to do the best job economically. The carpet and furniture have a lit of years on them, but look like new. He is trustworthy with your carpet, furniture, and home. You can't go wrong with Rich! He's the best!

MCC Services gets our top recommendation again! A few years ago we used MCCS and we were very pleased. Consistent with our previous experience, Rich did an outstanding job cleaning our carpeting and removing stains. His attention to detail, customer service and work ethic are impressive!

Rich is incredibly pleasant and so good at what he does. We’ve used him repeatedly and referred him to others. My carpets look brand new and I’m thrilled.

Amazing since renewal! I didn’t know my stone tile floors could look this bright and beautiful. The team carefully moved all my furniture and put it back once done. Really amazing results!

MCC carpet cleaning blew me away. They are extremely knowledgeable about carpet cleaning. They got out all of our stains using safe products since we have young kids. The carpets were sparkling like new at completion. The owner Rich actually sent a crew out to my house after my desperate request. My son was having his birthday party and we had family coming to town. Although his schedule was full he got the job done in less than 24hrs. I look forward to my next carpet cleaning with MCC.

Rich was super easy to work with, and the results are great! The carpet didn't appear extremely dirty before he began, but we were surprised at the amount of dust he removed. He even removed some paint stains. Reach out to Rich if your carpet needs cleaning!

We had our sofas cleaned by My Carpet Cleaning & Restoration Service. They did a great job, my sofas look like new. They were careful working in the house with belongings and pets (indoor cats). And I was kept informed of their estimated arrival, what they were doing and how I could maintain my sofas. All in all an excellent experience.

We have used Rich's services for years. I am a Realtor and often need his services. He is the best carpet cleaner we have ever used!!!! Melinda Estridge

Excellent carpet cleaner. Spots were removed that I thought would never be removed (pet stains) and Rick was warm, professional and very efficient. Communication was great scheduling the visit even after I had to cancel the first appointment.

Rich was very thorough in his description of what he intended to do to provide excellent service. He took pride in the work and even offered to clean additional areas of our carpeting even though it was not part of the contract. The job, which included both cleaning the carpeting and upholstery, was very well done.

Rich explained what my options were, how much time they would need, and helped me throughout the process. They were professional and honest. Communication was excellent. I would recommend them without any hesitation.

Wow, very professional, prompt, generous in giving information about the project. Had to have a vinyl tile floor stripped a few times then waxed. They also cleaned the new carpet on the stairs which contractors had used. We were ecstatic with the outcome on the old tile floor - it is gorgeous, they were hand scraping old wax off, the 60+ year old floor looks stunning. The carpet looks as bright and pretty as when it was installed before the contractors did all the work. THANK YOU SO MUCH. I will contact MCC whenever I need cleanup for anything in the future. WOW.

Rich was professional from the first phone call. He explained his process for carpet cleaning, which is multi-step and designed to get out all the dirt and stains. When he applied it, at the scheduled time despite the snow, it worked like a charm. My 20 year old and 40 year old carpets have not looked this good in decades! His service continued to this morning's e-mail reminding me to re-winterize the outside faucet. Rich is friendly, polite & very knowledgeable about his profession. I would definitely higher again and I highly recommend him.

Professional, efficient, effective and courteous. Highly recommended.

This was the third time we have used MCC Services for our carpeting. This time we added a request to clean our ceramic tile kitchen floor. The floor, including the grout is as clean and new looking as it was the first day the house was completed. After they removed what we thought were permanent stains from our carpeting, the carpets look new. They vacuumed for us, and moved furniture so our Family Room 12 x 18 area rug could be turned around to help even out the wear. They were careful to place protective covers around the stair balisters and protected our wood floors from damage. They made the whole experience a good experience for us. We will use My Carpet Cleaning & Restoration Service again in the future.