My Carpet Cleaning & Restoration Service

Rich knows carpets and cares about his customers. He did an amazing job drying out our basement and saving our carpet. I can't recommend him highly enough.

This is the second time I have used My Carpet Cleaning Service. The first time was for a few rooms on the main floor but this time was for a move-out cleaning for the entire house. Rich did a great job and made the carpets look great again! He is always up front with pricing and ensures he explains the process thoroughly so there are no misunderstandings. I even had a piece of large furniture still sitting in one of the rooms and he was able to move it so that he could clean the carpets underneath and didn't complain about it at all. What more can you ask for? Very happy with the service I received and the new tenants in the house I just moved out of requested the name of the carpet cleaning service I used because they were so impressed with how great the carpets looked. If that's not a glowing review, I don't know what is.

Rich is incredibly responsive, professional, and knows his stuff. I sent an email late one night after discovering water in our basement from one of the heavy storms. Rich called early the next morning and found a way to fit us in by 1pm that day. He came prepared, gave me a comprehensive assessment and price, and had our basement drying by the afternoon. He has brought the same professionalism, responsiveness, and quality/pride of workmanship to all of the follow-up. He has also provided valuable advice about how to prevent these issues going forward. I hope I won't need to use his water remediation services anymore, but I will definitely use his carpet cleaning services again.

Excellent. Punctual, the carpets were in a terrible state and now they are looking new. Spots were treated and now completely disappeared. This was the finishing touch and they delivered. Putting the house on the market and the carpet cleaning was badly needed. I would recommend this company for carpet cleaning, floods and any professional cleaning.

They did a great job removing a tough red wine stain and provided a very thorough cleaning. They were also very knowledgeable. Would definitely hire again!

It went very well. We have used his services for some years now and have always had excellent service

Wonderfully! Rich, who is the owner, does or oversees the work himself, and he not only has the right equipment and a wealth of knowledge based on many years of experience, but he is wonderful to work with. Professional to a fault, he explains what he is doing and why, and is cheerful and sometimes humorous. He has been my first (and only) choice for carpet and upholstery cleaning for at least 10 years and I would recommend him to anyone in a minute.

Let me first say that our rugs were dirty and the tile filthy. We have two big dogs and one little dog who have done their worst to the rugs and the tile in the family room. Our girls have brought in lots of dirt over the past 10 years. Mopping just didn’t cut it. I tried a steam cleaner and it didn’t touch the ground in dirt. If you lifted the corner of the rug you could see just how dirty the tile was. Rich came in and cleaned it all up (and made friends with the girls). We watched as the carpets came back to life and the tile returned to its original color. We were very happy with Rich and the work he did. We will definately use him again!

When it snowed pretty heavily, and the hallway carpeting had a lot of dirt and road salt stains from everyone's boots plus it was smelling a bit musky. We have wall to wall carpeting on both the 2nd and 4th floor hallways and it was a complete mess. Called this company and WOW. The hallway carpets are looking brand new, not only that but they were completely dry after the cleaning, they vacuumed after all the cleaning which made the process a lot faster. Really happy with their service and the price that they gave us! Would not only use again but would recommend to anyone who needs their services! A+ job and friendly/reliable people!

My Carpet Cleaning did a fantastic job. Rich did an estimate a few days before letting me know what to expect, down to what do do with our cats. The day of the cleaning he arrived right on time. My carpets are so clean. I would highly recommend his company.

I can't say enough about My Carpet Cleaning Service. They are excellent and all stains that were on our carpets from a water overflow we had were removed!!!! This company goes above and beyond to give service!!!!!!!!!!!!!!

Rich was responsive to my initial request and came out to provide an estimate two days later. He had very helpful suggestions and made the whole experience stress-free. On the cleaning day, Rich came with his colleague, Mark, and the two of them did a very efficient job of cleaning four carpets we'd discussed (Rich also offered to clean a small wool child's rug for no charge - we would not have invested in it, but he wanted to make sure it looked nice). After Rich's work on the kitchen floor, we are seeing patterns in the tile that had been invisible for the last few years! The carpets look fantastic and new! Rich made it very clear that he would come back to address any issues that we might have; I noticed a very faint spot on our bedroom carpet (not even noticeable before the cleaning), and Rich was back within a few days to spot-treat the discoloration. Now, everything looks terrific, and we are leaving our shoes by the front door! I found Rich through my neighborhood listserv, where he is a local hero -- he lived up to his reputation. I would highly recommend Rich to anyone who wants their carpets cleaned for a fair price. As an aside, Rich and Mark have very pleasant (funny) personalities, and it was very comfortable having them in the house while they performed the cleaning services.

Hratch was very responsive and helpful. He was clearly concerned with getting the job done right, but also minimizing my costs. He was helpful in dealing with the insurance company. The service was professional, competent, and fair. And Hratch is a nice, pleasant person. I've already called him a second time to deal with another water issue.

Everything was cleaned well and the carpets smelled fresh.

There simply is no better carpet cleaning company. Rich is awesome and thorough. Other carpet I've used in the past marked up my walls, did a spotty job and were in-and-out in 30 minutes. Rich takes his time and does a professional job. He treats the job as if it were his own home. You can find cheap $99 special services out there but believe me...you get what you pay for. I'm also a real estate agent and I only recommend his company to my clients. Rich has been able to get out the most intense staining I've ever seen in carpet--ink, paint, juice, tar--even some not able to be identified! He also brought our 1940s-era bathroom tile back to life by steaming and sealing it! Hiring contractors is always a crap shoot and as a realtor, I'm used to being disappointed. Rich and My Carpet Cleaning Service are one of a small handful of contractors that I can trust and do A+ work every time.

We couldn't be happier! We had been afraid that the dark stains might prove to be permanent. But miraculously the stains are gone! Rich is patient and thorough, and didn't consider the job done until we were satisfied. We will gladly call on him again for future carpet cleaning needs.

Rick was thorough, prompt, and carefully cleaned the rugs and upholstery. I was particularly pleased with his ability to remove the dirt from the grout. Looks great!

After 17 years of DIY carpet cleaning, with less than stellar results, we decided to have the job done professionally. Screening Angie's List we settled on Rich Gakavian and MCC Services of Silver Spring. We were completely satisfied with the results. The carpet is light beige and had plenty of soiled spots so we weren't sure what to expect. However Rich was confident that he could make a difference which he surely did. The carpet looks far better than we could have imagined. And the cost was remarkably reasonable. Every aspect of the transaction was handled professionally, from the estimate to the final billing. We would not hesitate to use his services again and highly recommend him to you.

I would highly recommend this service. They were on time, considerate and careful with furniture, etc There were stains I didn’t expect to come out but they are gone! This is the 2nd time I’ve used them. Very pleased once again!

Rich arrived on time took necessary steps to protect walls etc. from hoses and other cleaning equipment brought into the house. The carpets were cleaned and look like new, I will have Rick come back next fall for our annual cleaning excellent service at a reasonable price!

I cannot send enough praise to Rich for the amazing job he did on carpets that looked like they needed to be ripped out. I have used his services for many years and never cease to be amazed at the results he gets. The man is the penultimate professional. He takes his time, making sure the job is done to HIS satisfaction-and believe me, that's higher than mine. I always know that he will do what can be done to clean a house that has bad kitties. He is not cheap, but you get WAY MORE than you pay for.

I called Rich and was able to set up a date for an estimate. He arrived and looked everything over and took the time to explain what needs to be done and what will happen. Rich used a cane with a light that indicates when he pushes the sharp end into the carpet of an old stain, if it is also stained in the padding, the light comes on. There were several spots throughout the house where the stains has gone into the padding. Rich said that once it is in the padding, the stain could come back from the padding after the carpet has been cleaned. The only other way is to replace the carpet and padding but he would do his best to get the all stains out. The linoleum tile in the kitchen was very old with stains and scratches. Rich said the scratches will not come out with the buffing but he probably could remove most of the stains and scuff marks. As for the hardwood floor, he would use a couple of different cleaners to see if it removes the stains in a sample area before cleaning it with the rest of the floor. The logistics of moving all the furniture could complicate things since there wasn't another room where we could move all the furniture out. The cleaning and finish takes at least 2 days before the furniture could be put back and 7-10 days before the rugs could be put back under the furniture. Rich and his worker came within the time window and proceeded the work on cleaning the carpet and the linoleum tile. The hardwood floor was going to wait for another time. Before their arrival, we had moved all the small furniture, boxes and appliances off the floor, vacuumed and washed the linoleum so that Rich and his worker could go to work right away. We were very pleased with their performance, the pet stains were gone and after almost a week, they have so far not reappeared. The linoleum tile was so much cleaner than I could ever expect especially around the edges where it was very difficult to clean with my steamer but they got 95% of them. After talking with Rich, we decided that the logistics of getting the hardwood floor cleaned and finished was too complicated especially around the holidays so we decided to put it off for now. Overall, I am very please and happy that I called MCC Services. Rich responded to my emails and phone calls very timely and he was also professional, cheerful, and accommodating. When we decide to have the hardwood floor done, we will definitely call Rich again.

The cleaning job was professional and the chemicals he used did not linger after the service.

He not only got all the spots removed, but he's coming back today to make sure nothing came back up from the pad. Absolutely terrific

Excellent! The floors as close to new as possible. MCC takes extra care to do the job well and carefully.