My Carpet Cleaning & Restoration Service

5.0(
427
)

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

... +3 more
This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

My Carpet Cleaning & Restoration Services specializes in Providing Premium Cleaning & Restoration Services while Protecting the rest of your Home, Possessions and Environment. After working for several less than reputable companies, I decided the only way I could provide services that I could be proud of ethically and make a decent living was to go into business for myself. So I did and here I am nearly 30 Years later. Since 1992, I have been providing my services to Homeowners like you as well as some of the areas prominent Businesses, Churches, Government Offices, Nursing Homes, Office Buildings, Realtors, Restaurants, Schools, Sports Clubs etc. No matter what size the job, I place an Emphasis on Quality that is unsurpassed. If I'm not happy with the results, how can I expect them or you to be? As an I.I.C.R.C. Certified Firm and A Master Cleaner and Restorer I have the knowledge and expertise to not only to Provide You the Most Thorough Cleaning EVER or It's FREE! As the name implies, I Clean Carpet, very well I might add. I can also remove most Pet Stains & Odors. Upholstery Cleaning is performed to the highest levels attainable without risk of damaging the fabrics. Using multiple products, tools and Methodologies, I'll clean your fabrics as aggressively as Possible to get them as clean as Possible. Power Cleaning of Ceramic Tile is another service that We Excel in; renewing your floors appearance and removing the germs that are growing on your floor. Water Damage Restoration; Not only do we extract the water and dry the carpet, which is where most carpet cleaners stop, we actually dry the structure. Using Thermal Imaging and moisture probes to find the water others don't and then specialized Thermal Drying Equipment to dry the structure without totally gutting your home if possible. We'll return your home back to a Dry and Healthy Environment Then, we can put everything back together again, Restoring your home back to it's Pre-loss Condition!

Business highlights

32 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

24 Hour Emergency Water Damage Services and Building Repairs. Carpet & Upholstery Cleaning, Ceramic Tile & Grout Cleaning, Wood Floor Care Carpet Repairs, Sales & Installation.

Services we don't offer

Tile Floor Repairs, Furniture Re-upholstering, Furniture Re-finihsing, Carpet Dying, Water Proofing, Mold Abatement, Re-Grouting and Grout Re-pairs

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes

Accepted payment methods

American Express
Check
MasterCard
Visa

Photos of past projects

Reviews

5.0427 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
3%
3
0%
2
0%
1
0%
Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Write a review

Filter reviews by category

Showing 401-422 of 427 reviews
Cheryl J.
03/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: I love Rich. He does 110%. Really good.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from My Carpet Cleaning & Restoration Service
Thank you for you kind words. It's a pleasure to give my clients the best service that I can. After all, without you, where would I be? I am fortunate enough to have clients that are willing to pay me to enter their homes and provide my services, many like yourself that have been allowing me to do so for years. I have to earn that privilege every time I come out! See you next time!
PHYLLIS & DAVID B.
03/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: cleaned and sanitized. took away dog urine stains and odor carpets looked very good
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
J M.
03/2015
5.0
carpet cleaners
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
HELAINE F.
02/2015
5.0
carpet cleaners
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Molly F.
02/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned a VERY dirty ecru carpet removing large areas of black spots left by a contractor rebuilding a closet who used a carpet cleaning machine filled with dirty water. My efforts to clean the carpet were only transitory. Rich had to contend with lots of residual cleaning product. He did a great job. I won't use anyone else in the future.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
edward G.
01/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
mark P.
01/2015
5.0
carpet cleaners
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Barry W.
12/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
unknown
Description of Work: Did a great job cleaning my carpet and upholstered chair. Very professional and knowledgeable. I will be using them in the future for various jobs.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$200
Allison M.
10/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: My Carpet Cleaning Service provided superb performance on my carpets. He removed stains and appropriately sanitized. I also liked that his products were safe for children crawling on the carpet. I would definitely use him again!
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$175
Response from My Carpet Cleaning & Restoration Service
Thank you for your kind words. However, considering how late I was as a result of the problems I had with my morning job, my tunnel vision, my losing track of time and even worse my cell phone being on charge in the van I'm surprised that you gave me a "B" for punctuality and responsiveness. That being said, it is my pleasure to come to your home and be allowed the privilege of making amends for my tardiness. Especially after you've gone through the labor of getting the house ready for me, I can only imagine how frustrating it was to wait on me to arrive. I'm so glad you're happy with the results the cleaning as with the upgraded service and the few little extras that I performed to make amends. Sincerely, Hratch Gakavian
Gina E.
09/2014
5.0
carpet cleaners
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$249
Jane F.
09/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They did an excellent job - they somehow managed to remove red stains from carpet and spent a lot of time in my home working on the carpet. Services were a little more expensive but I got what I paid for.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Stephen C.
09/2014
5.0
carpet cleaners, carpet installation, flooring contractor
  + 1 more
unknown
Description of Work: The head of MCC went above and beyond for us. We had a basement flood, and he brought in a clean up crew, recommended a very cost competitive company to provide a new carpet for the basement and was extremely hands-on and helpful. Even though the providers he brought in were the ones who were paid the most, Rich didn't mind. He just wanted to make sure the job was done right.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
HELAINE F.
07/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned whole house carpet, including stairs and a small foyer rug. |Very honest and responsive to all my questions, even the ones I had the following day after the service. I would definitely recommend this company.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Clinton B.
07/2014
5.0
carpet cleaners
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Laura P.
07/2014
4.0
carpet cleaners
  + -1 more
..
Description of Work: ..
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Stacy M.
07/2014
4.0
carpet cleaners
  + -1 more
unknown
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michael M.
07/2014
5.0
carpet cleaners
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Nancy M.
07/2014
5.0
carpet cleaners
  + -1 more
The job was fine.
Description of Work: Cleaned living room and dining room carpets
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cheryl C.
07/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned steps and downstairs
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
SHEILA L.
04/2013
1.0
carpet cleaners
  + -1 more
He never showed up.
Description of Work: I called and was very impressed with the owner. Her appeared very knowledgeable. He said he was going to be in my area on Sunday and asked if he could come over to give me an estimate. Even though he wanted to come at 1 PM which made it difficult for me to make plans for the day, I agreed. Her never showed up. He never called either that day or later in the week.
Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
mark P.
02/2013
5.0
carpet cleaners
  + -1 more
Outstanding service.
Description of Work: Rich and Mark did a terrific job. I highly recommend them.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from My Carpet Cleaning & Restoration Service
Thanks for your kind words and for allowing us into your home to provide our services. It was our pleasure to be of service and look forward to being of service whenever you may need to call on us again.
maura C.
12/2012
5.0
carpet cleaners
  + -1 more
Nice experience overall
Description of Work: Rich and his associate did a thorough job of cleaning steps and 3 rooms. He discounted the work as he had been laid up with this back the week before. He is going to refer me to his friend to stretch a couple of my carpets. Nice experience all around.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$260

Contact information

15704 Thompson Rd, Silver Spring, MD 20905

http://www.MyCarpetCleaningService.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 8:00 PM
Tuesday:
8:30 AM - 8:00 PM
Wednesday:
8:30 AM - 8:00 PM
Thursday:
8:30 AM - 8:00 PM
Friday:
8:30 AM - 8:00 PM
Saturday:
9:00 AM - 3:00 PM

Licensing

Bonded
Insured
Licensed*

Trade License Number
138354
Trade License Locale
Maryland
Trade License Authority
Maryland home Improvement Commission
Trade License Expiration
02/27/2024
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Ceramic Tile,
Mold Testing & Remediation,
Water & Smoke Damage

FAQ

My Carpet Cleaning & Restoration Service is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 8:00 PM

Tuesday: 8:30 AM - 8:00 PM

Wednesday: 8:30 AM - 8:00 PM

Thursday: 8:30 AM - 8:00 PM

Friday: 8:30 AM - 8:00 PM

Saturday: 9:00 AM - 3:00 PM

My Carpet Cleaning & Restoration Service accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, My Carpet Cleaning & Restoration Service offers free project estimates.
Yes, My Carpet Cleaning & Restoration Service offers eco-friendly accreditations.
Yes, My Carpet Cleaning & Restoration Service offers a 5% senior discount.
Yes, My Carpet Cleaning & Restoration Service offers emergency services.
Yes, My Carpet Cleaning & Restoration Service offers warranties.
My Carpet Cleaning & Restoration Service offers the following services: 24 Hour Emergency Water Damage Services and Building Repairs. Carpet & Upholstery Cleaning, Ceramic Tile & Grout Cleaning, Wood Floor Care Carpet Repairs, Sales & Installation.
Tile Floor Repairs, Furniture Re-upholstering, Furniture Re-finihsing, Carpet Dying, Water Proofing, Mold Abatement, Re-Grouting and Grout Re-pairs

Contact information

15704 Thompson Rd, Silver Spring, MD 20905

http://www.MyCarpetCleaningService.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 8:00 PM
Tuesday:
8:30 AM - 8:00 PM
Wednesday:
8:30 AM - 8:00 PM
Thursday:
8:30 AM - 8:00 PM
Friday:
8:30 AM - 8:00 PM
Saturday:
9:00 AM - 3:00 PM