Len The Plumber, LLC.

Plumbing, Drain Cleaning, Water Heaters,

About us

Len The Plumber, LLC. is a leading plumbing and drain company serving Maryland and Washington D.C. Our certified professional plumbers are available same day to assist residential customers in Charles County, Montgomery County, Prince George’s County, and Washington D.C. Our knowledgeable plumbers have years of experience dealing with a wide variety of plumbing issues including plumbing repairs, drain cleaning, water heaters, well systems, heating systems, sewer, water, and gas lines. We’re open 7 days a week with no extra charge on evenings or weekends!

Business highlights

28 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing, Fixtures, Drains, Water & Sewer Line Repairs & Replacements, Faucets, Toilets, Water Heaters, Sump Pumps, Sinks, Drain Cleaning, Wells

Services we don't offer

Appliance Repair, Sprinkler Systems, Walk-In Tub Installation, Shower Installation, Septic Systems, Roofing Services, Jetting Services, Mold Removal, Drywall Repair, Parts Sales, Electric Tankless Water Heaters

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.0636 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
54%
4
17%
3
10%
2
6%
1
13%


Rating CategoryRating out of 5
quality
4.3
value
3.4
professionalism
4.3
responsiveness
4.4
punctuality
4.5

Filter reviews by category

Showing 551-575 of 636 reviews

Janine K.
03/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: They connected a new faucet in a bathroom. They looked at a leak under the kitchen sink, but because we are in line for a kitchen re-do we didn't have them do this. The reason to use them is because they are available on the weekends which is so helpful for working folks. The reason to hesitate is that their prices seem very high.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Response from Len The Plumber, LLC.
Thank you for your review! We do service our customers 7 Days A Week, even holidays, at no extra charge. We apologize that you felt our prices were high, but all of our pricing derives from our company-issue price book!

Ellen A.
03/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Plumber was very professional, knowledgeable and the price was fair. Only issue was the scheduler did not indicate that the appointment time was a "window". I had to call back twice the day of the appointment before getting this info.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$200

Response from Len The Plumber, LLC.
We're pleased to hear the technician was professional and completed the work in a timely fashion. We do apologize that there were some communication issue between our our service department. Thank you for bringing this to our attention!

Anita R.
03/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,000

Response from Len The Plumber, LLC.
We appreciate you taking the time to leave us a review! Thank you for your business.

John J.
03/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced a leaking pipe and damaged ceiling and wall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Len The Plumber, LLC.
We appreciate your "A" review! Thank you for choosing our services. We greatly appreciate your business.

Linda E.
03/2015
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: This time it was an emergency hot water heater replacement, but both my daughter and I have used them for several other things. They come when called, meet schedules, and are pleasant to deal with. The only reason I gave this job a "B" on quality is because the city inspector didn't permit the work due to one thing not being done to code. It wasn't anything major, but since it wasn't correct in all respects, I held back on an "A" rating...though if you offered an "A-", I would give them that!

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Len The Plumber, LLC.
We truly appreciate your review and for using our services! We apologize that there was a small hiccup in completing the job per the city inspectors requirements, but we're happy to hear your home's plumbing is back in good working order. Thank you again for your business!

Sandy H.
02/2015
1.0
plumbing
  + -1 more
to help with the problem
Description of Work: Len the Plumber clearly states on his web site the his company services Washington DC for sewer line work. When called on him to help with with my sewer line I was informed that Len's company excludes Washington DC of this service. What is Len's The Plumber problem with Washington Dc?

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Len The Plumber, LLC.
Good afternoon--Thank you very much for taking the time to share your feedback with us. Our sewer department is able to complete any interior sewer line work. If you know that the sewer line issue is on the inside of your home, we are more than happy to come out and provide an estimate for you. We apologize for the misinformation, and please let us know if you need our services!

Cary B.
02/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: In 2012, we used the service to install a new garbage disposer. The plumber was prompt,courteous and did a very nice job. After that experience, I contacted the company in August of 2014 to replace an external faucet that was not working correctly. Unfortunately, the individual that came looked at the faucet, decided he'd have to do the job from the inside and that there was no way he could change the faucet from the outside. Since the pipes were very hard to reach in the basement, I decided not to use the service. I tackled the job myself, and after a few worried moments, was able to complete the removal and replacement from the outside. I just thought that this particular individual just didn't feel like working that day. However, I would still call them if I needed additional plumbing work that I felt uncomfortable doing myself.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from Len The Plumber, LLC.
Thank you for taking the time to leave us a review! Our technicians try to make the best decisions for the homeowner and the home itself. We're happy to hear that in the future you'll consider using our services again! Thanks again for your feedback.

Inez W.
02/2015
4.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Len The Plumber, LLC.
Thank you for taking the time to leave us a review! We appreciate it.

Phyllis M.
02/2015
2.0
plumbing
  + -1 more
unknown
Description of Work: I called Len the plumber at about 10:30 am in the morning on a Weds. & didn't receive service until Friday. Though add promises same day service if call before noon. They need a minimum of 4 hour window even with an appointment. They never showed up on Friday as scheduled. Called several times starting an hour after they were scheduled to come. They were not going to honor the appointment at all but I begged & insisted. They came late on a Friday afternoon. They said it would take 1 hr. To fix a small repair. It took < 15 mins. They charged me $299 even though the job was small, & they didn't do as advertised or even meet the scheduled appointment days later. Most unhappy with their service in many ways. Left trash at worksite too!

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0

$299

Response from Len The Plumber, LLC.
We truly appreciate your honest feedback. Given the harsh temperatures and increased volume of phone calls, we were unable to provide you with Same Day Service. It is always our main goal to provide same day service to those in need, and unfortunately this past week it's been very difficult to maintain that brand promise. We again apologize for the inconvenience we may have caused you, and hope that in the future you'll consider using our services again!

Victor S.
02/2015
2.0
plumbing
  + -1 more
unknown
Description of Work: They replaced two shut off valves that were leaking in my laundry room. Service call went ok

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$300

Response from Len The Plumber, LLC.
We appreciate you taking the time to leave us a review, and we thank you for choosing Len The Plumber!

Thelma D.
02/2015
1.0
plumbing
  + -1 more
unknown
Description of Work: they were suppose to have fix a leak in a pipe that goes to the sewer. still has the problem.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$3,100

Response from Len The Plumber, LLC.
Hi there--Thank you for taking the time to leave us a review! We appreciate hearing your feedback, and we have forwarded your review to our sewer department. Each review is very important to us, and we will certainly be in touch with you as soon as possible. Thank you!

John P.
02/2015
2.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Project: Installation of a new gas water heater. The Plumber on site did not contact Washington Gas to have them turn of gas service at the meter. The plumber messed with a gas valve he no understanding of, and thus created a fail-safe situation that Washington Gas had to respond to, as an emergency situation and fix the valve. The Len the Plumber manager I talked with did not take responsibility and was dismissive.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

$3,500

Response from Len The Plumber, LLC.
We apologize for the experience you had while using our services. Though the time of your service was many months ago, we take all feedback very seriously and have escalated your feedback to the general manager of the branch. Thank you for taking the time to leave us a review!

Eleanor Y.
02/2015
3.0
plumbing
  + -1 more
unknown
Description of Work: The "new" kid on the block came to my house. Although he did the job, I was disappointed by his lack of experience.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0


Response from Len The Plumber, LLC.
Good afternoon- Thank you for your review and for sharing your experience with us. All of our technicians are licensed professionals that have had years of experience. While the technician might have been new to our company, he has years of experience. We apologize if his product knowledge or experience level didn't seem satisfactory and we have forwarded your review to our service department!

Patricia M.
02/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: Provide and replace kitchen faucet and reroute overflow into dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$900

Response from Len The Plumber, LLC.
Thank you very much for taking the time to leave us a review! We appreciate your business and we thank you for choosing Len The Plumber.

Ann T.
02/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced toilet because wax round was completely gone.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$600

Response from Len The Plumber, LLC.
Thank you very much for taking the time to leave us a review! We're happy to hear your toilet has been fixed and that it's back up and running. Thanks again for choosing Len The Plumber.

SUSAN Lee M.
02/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: fixed a leaking sink and leaking toilet. Same day service, very professional, fixed completely.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Len The Plumber, LLC.
Thank you for taking time to leave us feedback. We are happy that the service tech provided with professional service and fixed your plumbing issues!

John and Phyllis L.
01/2015
5.0
home remodeling, plumbing
  + 0 more
unknown
Description of Work: Replaced burst water hose under kitchen sink. Added two new valves to use for shutting off water in the future (only one valve). Replaced a corroded pipe. Pipe needed a little more work in order to removed (very old). | |The job was done efficiently and expertly. We are very pleased with LEN the Plumber. Highly recommend!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Len The Plumber, LLC.
We're happy to hear you're pleased with our services. We will certainly share your review with the technician who serviced your home! Thank you again for taking the time to leave us a review!

Margaret R.
01/2015
5.0
drain pipe, plumbing
  + 0 more
unknown
Description of Work: Installed sink drain, I was so inpressed I had them repair my shower stall drain that had been leaking badly then lastly I had them install a chair height comode 10/22/13 I requested Brian S(not sure of the spelling of last name) each time and recomended him to my neighbor. Would definally use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$821

Response from Len The Plumber, LLC.
We're pleased to hear that you were impressed with our services, and we will certainly let that technician know he did a wonderful job! Thank you for taking the time to leave us a review--we greatly appreciate it.

Mary Ellen K.
01/2015
5.0
plumbing, wells
  + 0 more
.
Description of Work: Replaced sump pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Len The Plumber, LLC.
Thank you for leaving us an "A" review! We're pleased to hear you had great service with your sump pump. Thank you again for your business and for choosing Len The Plumber.

Tony A.
01/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Fixed leaking pipe

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Len The Plumber, LLC.
We're pleased to hear that our technician fixed your leaking pipe! Thank you for your business.

Elizabeth T.
01/2015
4.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Len The Plumber, LLC.
Thank you for taking the time to leave us a review! We appreciate your business and for choosing Len The Plumber.

Sarah M.
01/2015
5.0
plumbing, water heater repair
  + 0 more
.
Description of Work: Replaced water heater and four valves including main valve into house. I don't actually know price comparison because we had to have it done as an emergency. Plumber was very professional, very polite and left work space neat and clean.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

Response from Len The Plumber, LLC.
We're happy to hear that our technician was professional and cleaned up his work station! We appreciate you taking the time to leave us a review, and we thank you for your feedback.

Richard M.
01/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Repaired 2 leaks in a crawl space

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$330

Response from Len The Plumber, LLC.
We're pleased to hear that the two leaks in your crawl space were repaired and taken care of. Thank you very much for taking the time to leave us a review. We appreciate your business!

Kenn W.
01/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Fix leak on the toliet tank

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Len The Plumber, LLC.
Thank you for taking the time to leave us a review! We appreciate your feedback and thank you for choosing Len The Plumber.

Narendra R.
01/2015
1.0
plumbing
  + -1 more
unknown
Description of Work: I do not remember the details. However, they exaggerated the problem and it would have cost way much more and we ended up paying for just the visit and had a handyman do the work.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0


Response from Len The Plumber, LLC.
Good morning--Thank you for sharing your experience with us. Each of our technicians spend time in our customer's homes to identify the correct problem and then offer multiple solutions to the problem. We apologize that these options did not suit your budget. Thank you!

Contact information

550 Forest Glen Rd, Silver Spring, MD 20901

http://lentheplumber.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Wells and Pumps,
Sewer Cleaning,
Water Filtration and Softening,
Drain Pipe Installation

FAQ

Len The Plumber, LLC. is currently rated 4 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Len The Plumber, LLC. accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Len The Plumber, LLC. does not offer free project estimates.
No, Len The Plumber, LLC. does not offer eco-friendly accreditations.
No, Len The Plumber, LLC. does not offer a senior discount.
Yes, Len The Plumber, LLC. offers emergency services.
No, Len The Plumber, LLC. does not offer warranties.
Len The Plumber, LLC. offers the following services: Plumbing, Fixtures, Drains, Water & Sewer Line Repairs & Replacements, Faucets, Toilets, Water Heaters, Sump Pumps, Sinks, Drain Cleaning, Wells
Appliance Repair, Sprinkler Systems, Walk-In Tub Installation, Shower Installation, Septic Systems, Roofing Services, Jetting Services, Mold Removal, Drywall Repair, Parts Sales, Electric Tankless Water Heaters

Contact information

550 Forest Glen Rd, Silver Spring, MD 20901

http://lentheplumber.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day