Len The Plumber, LLC.

Excellenty. Basement flooded two days before vacation. Plumber came within 2 hours and fixed by early afternoon.

Fine, but I thought it was very expensive

Great! They took the time to explain and answer all of our questions before starting work. There were no surprises when they were done and everything worked.iThey cleaned up all of their work again. We have a very long drive way and they did an awesome job getting it all taken care of. Best plumbers I have ever ad. I won't be trying anyone else.

Great -- the plumber arrived within an hour or two of my husband calling and was able to locate the leak and repair it. He also found and repaired an additional issue that we did not even know we had (an attachment to our hot water heater that regulates water pressure needed replacement).

Toilet did not need to be augered, plumber was told this .Service requested was to remove toilet and retrieve toy lodged in system. Object was retrieved from plumbing but toilet was not re- bolted to the floor. This resulted in a different plumber coming out to correct this error. While the first plumber had to pay the second one out of his own pocket for this additional work, this did not negatively inpact the first guy since he had already charged us for the un-needed and hastily performed augering in addition to the removal of the toilet. Do not use this plumber. Not honest and not competent.

Tech was great. Personable, professional, polite, courteous, on time. An unfortunate end-result is the reason for the poor overall review. Tech is a good guy, and he returned to fix the problem, but the water damage and resulting inconvenience was already done. Sometimes unfortunate things happen to good people. Replaced broken handles in main shower. Removed old faucet through the access panel; supplied and installed a new tub and shower faucet; installed new shower arm, escutcheon, shower head, tub spout, and new handles. Purchased from inventory in truck. Replaced shut off and replaced faucet in bathroom sink; removed old faucet and drain; supplied and installed new lavatory faucet and pop-up assembly drain; reattached to existing trap; supplied and installed new supply lines from water pipes to faucet. Purchased from inventory in truck. Not my first choice for main bathroom, but I didn't have time to go buy a replacement. Discovered shut-offs to main did not work; replaced shut off valves and installed water regulator valve. In doing so, solder was not sealed. Leak from faulty solder work resulted in a slow drip that was not noticed for several days. Resulted in completely saturated carpet in basement. Had carpet ripped out and fans installed for a week to dry out the basement. Carpet not replaced. And paneling covering water main lines not replaced because shut off valves in a different location and new access panels need to be cut.

Repaired the pipes without issue, provided tips to prevent future problems and left a clean area before leaving.

The technician was on time and great. The worked performed was great. My only negative is I thought it was a little expensive. But the work was as good as it could have been.

He completed the job quickly, and cleaned up any water than leaked during the faucet replacement.

They unclogged sewer line and did a great job.

I contacted Len the Plumber after hours after our hot water heater broke and they came out promptly the next morning and were able to install a new water heater the same day. They were very professional and extremely tidy. It was a pleasure working with Len the Plumber.

Very well. He was on time, professional and finished the job in the timeframe quoted.

Work was difficult because the valve was located in a bathroom [a bad design choice] and a vanity had been installed over the valve location. The first plumber had to call in a second plumber because a special tool was required to avoid using a torch. This resulted in a delay of one day and the price was increased over the estimate. My brother us a commercial builder in the area and advised that the final price was $200 - $300 more than what he would have paid.

really not solved but they said while they were they I should change/upgrade our mail waterline valve...and I did to the cost of ...$400.00++

The plumber gave excellent service with good suggestions on how to resolve the matter permanently.

Pretty well. They were very descriptive in describing what they were doing. They fixed a number of issues, cleaned things up.

Led to overflow and damage to wood floor. Cslled Len again another flood came out a third time more floiding. Called another plumber who quickly discovered the fill level too high. Cost me another $300

Wayne was very professional and explained every step of the process.

After paying $300 for a complete toilet rebuild , flooding occurred because wster level was set tok high. Len came out three times and could not find problem. Hired another plumber . Who found problem in two minutes and $200

My tech really explained everything and was very professional. They were punctual and did a good job.

They absolutely refused to give me a price quote without showing up in person (including the $49 non refundable fee) even for a common service like hooking up a gas dryer. I needed it done quickly and the place that quoted me $175 couldn’t do it for three days. Len said they could come that day, so I agreed. At the end of the arrival window I got a phone call saying that everyone was busy with emergencies and they would have to reschedule for the next day. The guy showed up on time the second day and said it would be $450. I felt trapped by the $50 I already owed and the fact that he was already at my house so I agreed. He said he needed to go buy some parts (I provided new hoses but not what was needed for connecting to the exhaust vent.). I asked how much of the $450 was for parts and he said that his tablet application made it impossible for him to know that information. He said he just types in the circumstances of the job and the tablet tells him how much to charge. Okaaay. So he drove 3 blocks to Home Depot and bought the parts. The dryer is working and we haven’t passed out from gas fumes so I assume he did the work correctly. Afterwards the hoses that I had purchased at the very same Home Depot for $30 or so we’re still sitting where I had shown him they were. He said he “didn’t see” them. Instead of recalculating the amount that I owed and returning the identical product to HD himself, he said “at least you can save some money by returning those.” I’m sure he charged me much more than $30 for them, if only his super secret app would tell how much. I find their business model and pricing to be coercive and shady and I will not be hiring them again. I was going to let it go without a review but apparently they “invited me” to review them. So here you go.

Very well. He was quite helpful. I found him quite honest.

Arrival at the door on time and looked and acted very professional. While working on site, the contractor took a break several times to talk to someone on the phone for about 30-45 minutes. When the job is done, we sat down at the table and he began to try to learn how to use his company's provided tablet to generate the bill (he mentioned it was the first time for him to use the tablet since his company just switched from paper to online bills). It took him a while to generate the bill but I completely understood that. What I was not happy about is when I politely mentioned the time he spent on the phone and he just flatly denied it. Well, I just felt regret about calling LEN.

Came out on Xmas Eve. Did an amazing job. I would hire these guys in an instant.

The technician was very helpful, friendly and professional. A part needed to be ordered but he recommended some things we could do to make it work until the part came. We greatly appreciated that. He also returned promptly to install it once notified the part arrived.